Operations Manager - Care Sector

Operations Manager 

£45,000 - £55,000

My client is looking for an experienced candidate that can look after operations, ensuring exceptional care delivery, regulatory excellence, and sustainable growth within an established care provider. 

The role has become available due to continued growth within the business. 

Key Responsibilities:

• Take full ownership of daily operations across multiple sites, ensuring compliance with CQC standards and delivering outstanding care services.
• Act as the lead for CQC and Local Authority inspections, demonstrating your expertise in securing and sustaining ‘Good’ or higher ratings independently.
• Mentor and guide the team, empowering the Registered Manager and fostering a culture of accountability, learning, and high performance.
• Identify opportunities for service expansion and implement creative, innovative strategies to enhance operational efficiency and client satisfaction.
• Embed a culture of continuous improvement, ensuring our services exceed expectations and maintain high-quality outcomes for the people we support.
• Build and maintain trusted relationships with commissioners, local authorities, and other key stakeholders to enhance our reputation and grow the business.

The Candidate:

• At least 3 years of experience in a senior operations or area management role within health and social care.
• Demonstrated ability to mentor and develop teams, creating an environment that promotes growth, innovation, and accountability.
• In-depth understanding of CQC regulations and Local Authority requirements, with a proven track record of managing inspections independently.
• A strategic mindset with the ability to identify and deliver growth opportunities while maintaining quality and compliance.
• Exceptional ability to establish and sustain productive relationships with commissioners and other stakeholders.
• A valid UK licence, own vehicle, and business insurance for travel between sites.

Benefits:

• Regular career and salary reviews
• Continued development and training
• Career progression 

This is a fantastic opportunity to join a growing care provider. 

For more information, please call Rhys Jones in the Safehands Cheltenham office. 

INDPERM