2nd/3rd Line Support Engineer - Sheffield

Are you a skilled IT support professional looking for your next challenge? Our client, a leading Software House based in Sheffield, is seeking a talented 2nd/3rd Line Support Engineer to join their dynamic team.

Key Responsibilities:

• Manage and maintain Dell server hardware and Dell, Lenovo, and HP workstation hardware.


• Configure and troubleshoot network switches, firewalls, access points, and ethernet cabling.


• Administer and support common network services such as DNS, DHCP, and site-to-site VPNs.


• Provide expert support for infrastructure and platform migrations between on-premise and hosted environments.


• Collaborate with teams to utilize Microsoft Azure DevOps Server effectively.

What We're Looking For:

• Proven experience in 2nd and/or 3rd line IT support roles.


• Strong hardware expertise in Dell, Lenovo, and HP technologies.


• Solid understanding of network infrastructure and services.


• Experience in migration pathways between on-premise and hosted platforms (desirable).


• Knowledge of Microsoft Azure DevOps Server (desirable).


• Excellent problem-solving skills and a proactive approach to IT challenges.

Why Join?

• Be part of an innovative and supportive team in the heart of Sheffield.


• Opportunity to work with cutting-edge technologies and infrastructure.


• Competitive salary and benefits package.


• Career development opportunities in a growing software house.

Location: London, UK / Remote Working

Salary: £30,000 - £35,000 + Bonus + Pension + Benefits

Applicants must be based in the UK and have the right to work in the UK even though remote working is available.

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