Fundraising Assistant - Charity

Fundraising Assistant - Charity. 

Stonehouse.

35 hours per week.

9 month fixed term contract. 

The Company - 

Charity dedicated to creating new spaces for cancer services to be delivered faster, to more patients, in more convenient locations.

Mobile Cancer Care Units (MCCUs) bring vital cancer treatment closer to patients reducing their long distances of travel, waiting times, and enabling patients to avoid the stresses and strains of busy hospitals.  

Operated by highly trained NHS staff, these well-equipped Units allow cancer patients to receive treatment in a relaxed environment closer to home.

The Role - 

The Fundraising Assistant will provide administrative support across the Fundraising team.  Main responsibilities will include processing donations, thanking supporters, maintaining the database, assisting with events, and delivering the highest levels of customer care.

This role will be hands-on within a busy team and offers the post holder the potential to learn and develop a variety of skills to include a knowledge of fundraising & marketing activity. 

About You - 

Organised, friendly, has great people skills, as well as enthusiasm, initiative, and determination.

You will have excellent attention to detail and a dynamic approach to your work.

You will be a natural problem solver, always looking to improve upon current processes to deliver a more efficient service to join the team.

Key Responsibilities - 

• Be the first point of contact for all fundraising enquiries that come in by telephone, email, post, and signpost these to relevant members of the Fundraising team.
• Record and send fundraising information and materials to community and challenge event participants. 
• Ensure thank you letters/certificates and emails are written in an appropriate and timely manner.
• Proactively use the fundraising database to develop and manage supporters and ensure all activity and correspondence is recorded accurately, as well as supporting our team’s financial processes.
• Develop an in-depth knowledge and understanding of our fundraising activity and maintain the processes behind registration and online giving platforms.
• Build, manage and maintain rewarding relationships with existing and new supporters as well as teams across the organisation.

This a fantastic opportunity to join a growing charity that makes a real difference in peoples lifes. 

For more information, please call Rhys Jones in the Cheltenham office.