Service Desk Administrator

Service Desk Administrator

Administrator - Building Services | Windsor | Up to £35k + On-Call Payments

Are you a confident communicator with exceptional organisational skills? Do you thrive in a busy, phone-based environment? Join our dynamic team at a leading building services company near Windsor, where you'll play a pivotal role in our operations.

About the Role:

We are looking for a proactive Administrator to handle job intake, manage data entry, and make key decisions about job assignments.

Working closely with our team, you'll ensure smooth operations while managing vehicle permits and other essential administrative tasks.

This role is fully office-based, offering the opportunity to work in a collaborative and fast-paced environment.

A large part of your role will involve handling phone calls confidently, ensuring every client query is addressed professionally and efficiently.

Key Responsibilities:

• Answer and manage incoming phone calls, logging jobs onto the system promptly and accurately.


• Use your initiative to prioritise and assign tasks to the appropriate teams.


• Manage and maintain vehicle permits and other administrative documentation.


• Liaise with clients, contractors, and internal teams to ensure efficient operations.


• Be part of the on-call rotation (1 in 5 weeks) to handle out-of-hours calls (additional on-call payment of £120).

What We're Looking For:

• Excellent phone skills: Confident, professional, and friendly.


• Strong administrative ability: Detail-oriented with a knack for multitasking.


• Proactive approach: Able to use your initiative to make decisions and solve problems independently.


• Competence with computer systems and data entry.


• Experience in a fast-paced office environment (preferred but not essential).

What's on Offer:

• Competitive salary of up to £35,000 per annum.


• Additional on-call payment of £120 per week (when on-call).


• Opportunity to be part of a supportive and professional team in a well-established company.


• Convenient location near Windsor.

How to Apply:

If you're ready to take on a key role in a thriving company, we'd love to hear from you! Apply now with your CV to Alice .

Take the next step in your career - become an integral part of a team that values initiative, professionalism, and collaboration.

Apply today!