OUTBOUND CALL REPRESENTATIVE – TRAINING PROVIDER – LEEDS - £30,000 BASIC SALARY + BONUS & BENEFITS

Our client is seeking a motivated and enthusiastic Outbound Call Representative to join their team.

In this role, you will be responsible for making outbound calls to learners/applicants who have applied to participate in free training.

Your goal is to promote our clients training, gather information, and generate interest in our clients courses.

Strong communication skills and the ability to engage with potential learners are essential for success in this position.

Key Responsibilities:

• Conduct outbound calls to potential learners to introduce and promote our clients courses
• Identify and qualify through conversation, assessing their needs and offering appropriate solutions.
• Meet or exceed daily, weekly, and monthly call quotas and performance goals.
• Record and maintain accurate records of interactions in our clients CRM system.
• Provide detailed product information and respond to learner inquiries.
• Follow up with learners who have shown interest in our products/services.
• Build and maintain strong relationships to foster long-term engagement.
• Stay updated on product knowledge, services, and market trends.
• Working from the Leeds City Centre office
• Monday to Friday 9.30pm till 6pm (early finish on Fridays)

Requirements:

• Previous experience in outbound calling, telemarketing, or sales is preferred.
• Experience of recruitment or recruitment resources highly desirable
• Excellent verbal communication skills and the ability to build rapport quickly with potential customers.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Comfortable working in a fast-paced environment with set performance goals.
• Basic proficiency with Microsoft Office Suite (or similar tools).
• Live within a commutable distance to Leeds city centre

The Package:

• £30,000 Basic Salary
• Company Bonus Scheme
• Early finish Friday for hitting targets

OUTBOUND CALL REPRESENTATIVE – TRAINING PROVIDER – LEEDS - £30,000 BASIC SALARY + BONUS & BENEFITS