CPI Selection

Sales Administrator

My client based in Heathrow are looking for a Commercial Vehicle Sales Administrator who would be the link between customers and the sales team, ensuring smooth processing of orders, excellent customer experience, and efficient record-keeping.

The position is paying between £25k - £27k per annum doe.

Key Responsibilities:


  • Order Processing: Accurately handle sales quotations and orders for new and used vehicles, ensuring timely invoicing and month-end completion.
  • Vehicle Management: Oversee vehicle registration, taxation, and the vehicle pipeline process, from order to customer handover.
  • Compliance and Record-Keeping:




      • Manage fixed penalty notices, advising and invoicing customers.
      • Archive sales deal files and review stock weekly.
      • Maintain and update CRM records, ensuring accurate data capture and regular review.
      • Actively prospect new opportunities and grow the customer database.
      • Submit weekly reports on order intake, profitability, and handovers.
      • Collate and report on quotes and orders for body builders.
      • Provide sales team support in delivering exceptional customer service.
      • Attend and assist with customer events, including those outside standard hours.



  • Customer Relationship Management:

  • Reporting and Analysis:

  • Team Support:

  • Cross-Department Collaboration: Work with various departments to ensure maximum customer satisfaction.

    • Key Competencies:


    • Customer-focused, with high professional standards.
    • Exceptional organisational and communication skills.
    • Resilient, detail-oriented, and adaptable with a problem-solving mindset.
    • Honest, self-motivated, and capable of meeting tight deadlines.
    • Proficient in Dealer Management Systems (e.g., Kerridge/Autoline).

    Required Skills & Experience:


    • Previous experience in sales administration (automotive preferred but not essential).
    • Intermediate proficiency in Microsoft Office (Excel, PowerPoint, Word).
    • Familiarity with the automotive industry and associated systems (e.g., CD-UK/Kerridge).

    Education & Language:


    • Minimum: GCSE/O-Level in Maths and English.
    • Fluent in English.




    Share Job