Job Title: Sales & Customer Support

Location: Peterborough

• Hours: 0900-1700 Monday to Friday
• Pay: £12.45per hour £24,277.00 per annum

About the Role:
Our client has an exciting opportunity for a dynamic and customer-focused individual to join their growing team as a Sales & Customer Support Specialist.

This role, based in their sales office, has been created due to the continued expansion of the business.

If you are a proactive, self-motivated professional with a positive, 'can-do' attitude, we would love to hear from you!

Key Responsibilities:

• Responding promptly and professionally to inbound sales inquiries via phone and email, assisting both new and existing customers.
• Preparing accurate and competitive quotes, while following up to secure sales.
• Delivering exceptional customer service by addressing queries and resolving issues efficiently.
• Maintaining accurate records and ensuring attention to detail in all administrative tasks.

What We're Looking For:

• Experience: A minimum of one year in a Sales or Customer Service role is essential.
• Communication: Strong telephone communication skills with the ability to build rapport and maintain customer satisfaction.
• Customer-Focused: A genuine passion for helping customers and delivering results.
• Tech-Savvy: Proficiency in using computers and standard office software.
• Attributes: A self-starter who thrives under pressure, with exceptional organizational skills and attention to detail.

Working Hours:

• Monday to Friday: 9:00 AM - 5:00 PM (30-minute lunch break).
• Full-time