Clinical Nurse Assessor

Job Title: Clinical Nurse Assessor - OneCall24 Healthcare

Location: Philippines

Employment Type: Permanent - Remote

Salary: TBC

We are seeking a dedicated Clinical Assessment Specialist to join our team.

The ideal candidate will possess an active NMC Pin and bring a strong clinical background to assess and support prospective candidates.

Key Responsibilities:

, Conduct interviews and assess candidates to determine their suitability for placements.

, Develop interview templates leveraging your clinical knowledge and experience.

, Evaluate candidates' competencies and experiences to ensure safe and effective practice.

, Perform detailed risk assessments on candidates as necessary.

, Participate in clinical audits, reviews of policies and guidelines, and process evaluations.

, Deliver exceptional customer service to all applicants and stakeholders.

, Contribute to the corporate Education and Training strategy through your clinical expertise.

, Maintain a foundation of successful practices, including thorough file reviews, effective communication, and collaboration with internal teams.

, Independently conduct appraisals, skill set evaluations, and interview reviews.

, Identify potential risks and areas of non-compliance.

, Maintain a professional, friendly, and persuasive demeanor with all candidates.

, Manage and resolve customer and client complaints efficiently, including safeguarding and police referrals.

This includes investigating issues and coordinating with relevant departments.

, Support workers during NMC referral and other investigation meetings.

, Assist nurses with their revalidation processes.

, Collaborate with the clinical lead in reviewing training modules and materials.

, Update all records and CRM systems based on communications with candidates.

, Handle complex cases involving LADO, safeguarding, or police referrals.

Qualifications:

, Active NMC Pin UK

, Strong clinical background and experience in healthcare settings , Excellent communication and interpersonal skills

, Experience in complaint management and conflict resolution , Ability to work independently and collaboratively within a team

, Familiarity with safeguarding protocols and regulatory requirement