EL/PL Team Leader

We are looking for an experienced EL/PL Team Leader to manage a dedicated team of claims professionals in a well-regarded national firm based in Liverpool.

You will manage workflow, ensure delivery to high standards under client SLAs, and support team development; you will also handle a personal caseload of EL/PL litigated files.

As an EL/PL Team leader, you will:

• Distribute and manage workload based on team members' capabilities.


• Lead monthly team meetings and 1:1 performance check-ins.


• Set clear objectives and development plans for all team members.


• Monitor key financial metrics, including WIP and bill approved targets.


• Support team compliance with internal best practices and client KPIs.


• Deliver effective supervision and maintain a high-quality case output.


• Take the lead on first-level complaint resolution.


• Contribute to improvement projects and policy updates.


• Ensure compliance with professional conduct standards.


• Actively support engagement, feedback, and team communication initiatives.

What you will bring:

• Strong knowledge of litigation in EL/PL claims.


• Ability to manage a litigated caseload autonomously within authority.


• Proven ability to motivate, coach and manage performance in others.


• Exceptional organisational, problem-solving and communication skills.


• Commercial awareness and client-focused mindset.


• Proficient in Microsoft office and legal case management systems.


• Experience of leading teams, developing junior professionals and structured development are all desirable.

What are the benefits?

• 25 days' holiday and the option to buy/sell days.


• Hybrid working - 1 day per week in the office.


• Private medical insurance.


• Cycle to work and tech purchase schemes.


• Season ticket loan and GymFlex.


• Health cash plan and 24/7 GP and wellbeing service.


• Access to major retailer discounts and leisure offers.


• Clear progression paths and personal development planning.

If you are looking for the next step in your career in Liverpool, apply now to be an EL/PL Team Leader.

You can contact Nadine Ali at Sacco Mann for further information on 01618714759 or nadine.ali@saccomann.com