Zest Business Group

Dispensing Optician - Head Office Role - Online Eyewear - Bury

Dispensing Optician - Head Office Based Role - Luxury Eyewear E-commerce - Bury


Zest Optical are working in partnership with one of the UK's leading independent online retailers of luxury sunglasses and prescription eyewear to recruit a qualified Dispensing Optician for their head office in Bury.


This is a unique opportunity to apply your in-store dispensing experience in a fresh, office-based role focused on customer care, innovation, and digital retail growth.


Job Type:


Permanent, Ideally Full Time, Minimum 30 Hours Per Week


Location:


Office-based in Bury, Greater Manchester


Dispensing Optician - Role Overview


As a Dispensing Optician, you'll lead the prescription eyewear experience across a high-performing e-commerce platform, supporting customers, developing internal training, and helping to drive service and product innovation.


Key Responsibilities



  • Respond to prescription-related customer queries via digital communication channels

  • Provide tailored product recommendations for complex prescriptions

  • Deliver ongoing training and support for the customer service team

  • Refine internal dispensing processes for better efficiency and accuracy

  • Ensure website content related to prescriptions is accurate and up to date

  • Support expansion of prescription services and product range

  • Offer technical insights for marketing campaigns focused on prescription eyewear


About the Business



  • 20+ years of success as a top-rated luxury online eyewear retailer

  • Over 23,000 5-star reviews on Trustpilot

  • Head office includes modern workspace, Optical Glazing Lab, and fulfilment centre

  • Known for combining quality, service, and a passion for premium eyewear


What We're Looking For



  • GOC Registered Dispensing Optician

  • Strong commercial awareness and a customer-first mindset

  • Comfortable using digital systems and communication tools

  • Excellent collaboration and communication skills

  • Passion for innovation and service development in optical retail


What's On Offer



  • Salary: £32,000 to £35,000 per year + performance-related bonus

  • Working Hours: 30-37.5 hours per week

  • Weekend Commitment: 1-2 Saturdays per month (9am-3:30pm) - potential for more as overtime

  • Annual Leave: 26 days + bank holidays

  • Professional Fees: GOC and ABDO fees paid

  • Staff Discount: Generous discount on luxury eyewear products

  • Office Working: Work from head office location, surrounded by a highly experienced, close-knit team


If you're a Dispensing Optician looking for a forward-thinking role outside of traditional practice, this is your chance to join a forward thinking, customer focused eyewear business.


Apply now or contact Kieran Lindley at Zest Optical to find out more.




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