Order Processor

Order Processor / Office Administrator / Customer service
Cheddar
Monday - Friday Flexible between 8am-5pm, 35 hours per week, so either 8am to 4pm or 9-5.
 
Salary £25k excellent benefits

My client an award winning, growing family owned business is looking to recruit an Order Processor  / Office Administrator / Customer service person for their modern site in Cheddar.

 

Role - overview:
The Customer Service Order Processor / Office administrator will be an integral part of the Customer Service Team.

Your main responsibility will be to process customers orders to meet supply chain partners time deadlines.

The role will also require dealing with customer phone call queries & creating system driven CRM's.

The successful Customer Service Order Process / Office Administrator will be working in an open plan office and spend 70/80% of your time order processing and some time covering the phones.

 

Role - Tasks:
Managing the end-to-end order processing for our customers' orders - to include

• Daily collating & processing orders
• Daily distributors Box Count
• Uploading Confirmation files onto Computer System
• Dealing with late customer orders
• Managing our Manufacturer's order queries.

Key skills required for the role

• Excellent Computer skills including use of Excel
• Excellent customer service skills
• Accurate / Attention to detail
• Happy answering phone
• Some form of order processing experience

This role pays a salary of £25,000 and offers excellent benefits including 20 days holiday + birthday off + health care scheme + company benefits (based on length of service points, which can be used for extra holiday, extra pension contributions, gym membership, towards salary and health care upgrade

This role is commutable from Wells, Cheddar, Axbridge, Highbridge, Bridgwater, Poldens, Wedmore, Chew  and may suit a person who has previously worked in Customer service / CS / Order processing/ Account management