Service Delivery Manager (ILS)

Join a global leader in advanced defence technology, delivering mission-critical systems that support naval forces around the world.

Our client is seeking an experienced Service Delivery Manager to take a key role within their Integrated Logistics Support (ILS) function, ensuring the smooth delivery and through-life support of complex maritime systems.

This role offers the chance to lead from the front - managing high-value contracts, driving technical excellence, and working closely with engineering teams to ensure mission success.

The Role
As Service Delivery Manager, you will:

• Lead the delivery of a complex SONAR system support programme.


• Manage work packages, Technical Assistance Files (TAFs), and associated ILS documentation.


• Oversee scoping, resourcing, and definition of ongoing and new work packages.


• Ensure compliance with safety, environmental, and quality standards.


• Collaborate closely with engineering, production, and programme management teams.


• Act as the primary point of contact for delivery performance, ensuring contractual commitments are met.

About You

• Degree or equivalent experience in engineering, logistics, or a related field.


• Proven experience in service delivery, ILS, or through-life support in a complex engineering environment (defence, aerospace, or similar).


• Strong leadership, organisational, and stakeholder management skills.


• Eligible to obtain UK security clearance.

What's on Offer

• Competitive salary + annual bonus.


• Optional 9-day fortnight or early finish Fridays.


• Flexible and hybrid working arrangements.


• 25 days annual leave + Christmas shutdown (with option to buy/sell).


• Time off in Lieu (TOIL) - up to 1 day per month.


• Pension - from 5% employer contribution (employee options up to 70%).


• Life cover at 4x salary.


• Private healthcare, dental, and critical illness cover (optional).


• Employee rewards hub - discounts at 200+ retailers.


• Relocation support available for the right candidate.

Why Join?
You'll be working at the cutting edge of naval technology, in a role that truly impacts the operational readiness of allied defence forces.

The company offers a supportive, flexible working culture with a strong emphasis on collaboration, innovation, and professional growth.

Application Notes
Due to the nature of this work, applicants must be eligible for UK security clearance.