Repairs & Maintenance Contracts Manager

We are looking for a Repairs and Maintenance Contracts Manager for a construction and property-services contractor based in Essex, to lead the delivery of social housing maintenance contracts across London.

Salary: £60k - £70k
Benefits

• Company car or car allowance.


• Annual performance bonus.


• 23 days annual leave plus bank holidays.


• Pension and employee benefits scheme.


• Ongoing training and professional development opportunities.

Key Responsibilities
Project & Contract Management

• Take full ownership of assigned contracts, ensuring delivery against programme, quality, safety, and financial objectives.


• Oversee daily operational activities, including reactive repairs, void refurbishments, and planned works.


• Conduct regular site inspections to monitor workmanship, progress, and compliance with specifications.


• Lead contract review meetings, ensuring e􀆯ective communication with clients and internal teams.


• Drive continuous improvement initiatives to enhance service delivery and operational efficiency.

Procurement & Technical Oversight

• Manage procurement of subcontractors, materials, and plant in line with company and client requirements.


• Review and approve technical submissions, drawings, and product data to ensure compliance and suitability.


• Ensure all plant, equipment, and materials meet specification and safety standards.


• Work closely with the commercial team to negotiate supplier and subcontractor terms to achieve best value.

Health, Safety & Compliance

• Champion a strong health and safety culture across all projects.


• Prepare, review, and monitor risk assessments (RAMS) and method statements.


• Ensure adherence to CDM Regulations, client safety protocols, and company policies.


• Investigate and report on any incidents or near misses, implementing corrective actions where necessary.

Financial & Performance Management

• Monitor contract budgets, margins, and cash flow to ensure profitability and cost control.


• Validate valuations, variations, and final accounts in collaboration with the commercial team.


• Analyse KPIs and performance data, identifying areas for improvement.


• Support the preparation of tenders, bids, and pricing exercises for new business opportunities.

Client & Stakeholder Relations

• Build and maintain strong working relationships with clients, residents, local authorities, and internal teams.


• Act as the main point of contact for contract performance, queries, and escalations.


• Ensure high levels of resident satisfaction through e􀆯ective communication and issue resolution.


• Represent the company professionally at client meetings and partnership events.

Reporting & Administration

• Produce detailed progress reports, performance summaries, and financial updates for senior management.


• Maintain accurate records of project activities, variations, and correspondence.


• Ensure all contractual obligations, compliance documentation, and certifications are up to date.

Required Skills & Experience

• Minimum 5 years' experience managing social housing maintenance or responsive repair contracts.


• Strong understanding of repairs, voids, planned maintenance, and compliance works.


• Proven track record of managing multi-trade teams and subcontractors.


• Excellent organisational, commercial, and leadership skills.


• Experience in preparing and reviewing technical documentation, RAMS, and project programmes.


• Sound knowledge of health and safety legislation and construction best practices.


• Proficient in Microsoft O􀆯ice, project management software, and reporting tools.


• Excellent communication and client liaison abilities.


• Relevant qualifications in Construction Management, Building Services, or a related field (HNC/HND or equivalent).