Quality Manager

Job Title: Quality Manager

Location: Leeds (Field-based, with travel to care packages)

Salary: £30,000 - £35,000 per annum (Depending on experience)

Contract Type: Permanent | Hours: Full-time (Monday - Friday, 9:00am - 5:30pm)

Start Date: Immediate

About the Role

We are seeking a dedicated and experienced Quality Manager to oversee the delivery of high-quality, person-centred care across our complex care packages in Yorkshire.

This role plays a pivotal part in ensuring compliance, supporting staff performance, and maintaining strong relationships with clients, field workers, and external stakeholders.

As the Quality Manager, you will lead a team of field-based staff and nurses, ensuring the consistent delivery of safe, effective, and compassionate care for both adults and paediatric clients.

Key Responsibilities

, Lead and supervise field-based staff and nurses across care packages.

, Develop, review, and update Care Plans to meet each client's unique needs.

, Maintain accurate and timely documentation within the CRM system.

, Conduct staff supervisions, competency sign-offs, and interviews to ensure quality and compliance.

, Ensure care delivery adheres to CQC regulations and internal compliance standards.

, Liaise effectively with ICBs, case managers, and local authorities to ensure smooth coordination of care.

, Oversee up to six complex care packages, ensuring the highest standards of service.

Required Skills & Experience

, Proven experience in a Quality Manager or similar role within the healthcare or complex care sector.

, In-depth understanding of compliance requirements, particularly within complex care, mental health, learning disabilities (LD), and autism.

, Strong communication and leadership skills, with the ability to motivate and support multidisciplinary teams.

, Excellent stakeholder management skills, with experience liaising with healthcare partners and regulatory bodies.

, Confident in report writing and maintaining accurate records.

, Ability to work effectively as part of a collaborative team.

, Full UK driving licence and access to own vehicle (essential for travel between packages).

, Experience working with both paediatric and adult clients.

, Previous experience with a competitor in the complex care sector is highly desirable.

What We Offer

, Competitive salary package with performance-based reviews.

, Supportive and collaborative work environment.

, Opportunities for professional development and progression.

, Meaningful work that directly impacts the lives of clients and their families.

If you're a compassionate leader with a passion for delivering exceptional care and ensuring compliance excellence, we'd love to hear from you!

📧 Apply now with your updated CV or contact our recruitment team for more information.