Zest Business Group

Dispensing Optician / Practice Manager - Pinner - Independent

Dispensing Optician / Practice Manager - Pinner


Location: Pinner, London
Salary: Up to £33,000 plus benefits
Hours: Full-time
Start Date: As soon as possible


About The Team


A well-established, family-owned independent practice with a reputation since 1978 for delivering high-quality eyecare with a warm, community-focused approach.
Combining excellent service, holistic eyecare and a wide selection of eyewear to suit every lifestyle and budget.
As the team continues to grow, we're looking for someone with shared values to lead the team - friendly, professional, patient-centred and with a passion for outstanding care


The Role


In this role you will:



  • Take full responsibility for the Pinner branch's day-to-day operations, being hands-on with all customer, team and operational responsibilities

  • Lead, mentor and develop a small team of dispensing staff and optical assistants

  • Manage branch performance and associated KPIs to ensure continued growth and performance

  • Maintain high standards of clinical and service excellence, ensuring every patient receives a warm welcome, thorough care and superb service

  • Support with stock management, supplier liaison, local marketing initiatives and local community engagement

  • Be the face of the business in the local area - building relationships, driving referrals and representing the practice


Who We're Looking For


This is an ideal opportunity for a Dispensing Optician who is ready to take the next step into management within an independent setting.

You will have:



  • Qualified as a Dispensing Optician (FBDO or equivalent)

  • A desire and aptitude to lead a small team and drive service excellence

  • A patient-first mindset: warm, empathetic, engaging - someone who genuinely enjoys patient interaction, and building long-term relationships

  • Commercial awareness: you will be comfortable working towards targets whilst never compromising on care

  • A passion for independent practice and community-based care


Why You'll Love It Here



  • You'll join a friendly, supportive team in a practice where your contribution is truly valued and visible

  • Work in a community-based, independent setting where you can make a real difference to patients' lives

  • Opportunity to step into a management role with scope to grow as you drive the business forward

  • Great location in Eastcote, easy to reach and in a strong local position

  • Full support from an experienced Director


How to Apply


If you're a driven, patient-centric Dispensing Optician who is ready to lead and grow in a respected independent practice, we'd love to hear from you.
Please send your CV using the ‘Apply' link or get in touch via WhatsApp for more info.




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