ServiceNow ITOM Developer

A top-tier ServiceNow partner in the UAE is expanding its ITOM capability and searching for an experienced ServiceNow ITOM Developer who can deliver best in class enterprise solutions across Discovery, Service Mapping, Event Management, and Orchestration.

This is a rare opportunity to take your career to an exciting global tech hub, working on complex digital transformation projects with a company that invests heavily in its people, technology stack, and long term innovation roadmap.

What You Will Do

- Develop, configure, and enhance ServiceNow ITOM capabilities including Discovery, Service Mapping, Event Management, and Orchestration

- Integrate ITOM with enterprise ecosystems, CMDB data models, and third party monitoring tools

- Build automated workflows and orchestration solutions to improve operational efficiency

- Design and deploy Service Mapping patterns, probes, and classifiers to enhance service visibility

- Drive platform best practices, implementation standards, and ongoing optimisation

- Collaborate with architects, project managers, and stakeholders to deliver scalable enterprise solutions

What You’ll Bring

- Proven development experience in ServiceNow ITOM

- Strong hands-on knowledge of Discovery, Service Mapping, Event Management, and Orchestration

- Solid understanding of CMDB architectures, integrations, and platform configuration

- Ability to work in fast paced enterprise environments and contribute to architectural discussions

- ServiceNow certifications are highly advantageous

Why Abu Dhabi? Abu Dhabi is rapidly becoming one of the most exciting tech destinations globally, offering cutting edge digital initiatives, multicultural teams, tax free income, and a high quality of life.

Relocation and Benefits Package

- Paid flight for employee upon joining

- Medical insurance for employee in Dubai (family coverage in Abu Dhabi)

- 3 months paid accommodation upon arrival

- Full visa sponsorship for employee

- 22 days annual leave plus public holidays

- Bereavement Leave

- Maternity Leave

- Sick Leave

- Gratuity Payment provided upon end of service (mandatory lump sum payment after at least one year of service in the UAE)

If you are passionate about ITOM and want a role where your expertise shapes enterprise operations at scale, this could be the opportunity for you.

Apply now and take your ServiceNow career to the next level in the Middle East’s fastest growing digital market.