An outstanding new job opportunity has arisen for a dedicated Operations Manager - Specialist Services to assist in overseeing the operation and financial/business health of the care homes around East Anglia

You will support the Specialist Services operations team in providing leadership, support, mentorship and line management to the Registered Home Managers

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*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care

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As the Operations Manager your key responsibilities include:

• Oversee day-to-day operations across multiple care sites


• Ensure CQC compliance and inspection readiness


• Line-manage registered/service managers


• Monitor quality, incidents, and safeguarding


• Control budgets, staffing costs, and agency spend


• Standardise processes and policies across sites


• Handle escalated complaints and serious incidents


• Lead service improvements and turnarounds


• Liaise with commissioners, local authorities, families

The following skills and experience would be preferred and beneficial for the role:

• Background in multi-site care home or supported living operations management


• Strong knowledge of CQC compliance, safeguarding, health & safety, and regulatory standards


• Proven track record in financial oversight, budgets, occupancy and fee improvement


• Experience leading teams, coaching Registered/Service Managers, and improving service performance


• Demonstrable record of improving or maintaining ‘Good' inspection outcomes


• Skilled in audits, quality assurance, reporting, and corrective action planning


• Hold a full UK driving licence

The successful Operations Manager will receive an excellent salary of £50,000 per annum.

This exciting position is a permanent full time role for 40 hours a week working from 9am-5pm.

In return for your hard work and commitment you will receive the following generous benefits:

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*Monthly Car Allowance

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• Comprehensive induction and training programme


• Career development and progression


• Employee Assistance Programme


• Blue Light Card Scheme


• Loyalty Bonus


• Full DBS disclosure paid for


• Excellent performance related bonus


• 25 days annual leave plus bank holidays entitlement


• Company Pension Scheme


• Employee Wellness Health Assured Benefit Program


• Employee Benefits & Discount Scheme

Reference ID: 6478

To apply for this fantastic job role, please call on 0121 638 0567 or send your CV