Business Development Manager

Business Development Manager

Division: Business Development


Business Unit: Standby24


Location: London, United Kingdom


Job Type: Full-Time


Salary: Up to £60k annually (Depending on experience)



About Standby24

At Standby24, we pride ourselves on delivering exceptional service to our clients and candidates while fostering a culture of continuous improvement, transparency, dedication, and teamwork.

We are committed to developing our people, celebrating success, and striving for excellence in everything we do.



We are seeking a highly driven and experienced Business Development Manager to lead our regional BD team, grow market share, and ensure strong financial and operational performance across assigned geographical areas.



Role Summary

As the Business Development Manager, you will be responsible for driving sales growth, managing regional operations, and leading a high-performing team of Business Development Consultants.

You will design and execute strategic sales plans, enhance productivity, and deliver GP targets while ensuring exceptional customer service and strong business relationships.


You will oversee a team of 8 direct reports and report directly to the Director.




Key Responsibilities
1.

Strategy & Business Growth


  • Contribute to the development and execution of Standby24's strategic plan.

  • Expand market share across assigned regions through effective sales strategies.

  • Identify opportunities to grow client and candidate bases while maintaining strong GP margins.

  • Analyse monthly P&L performance, manage risks, and identify areas of improvement.

  • Cascade business strategy across BD teams and ensure alignment at all levels.


2.

Regional Operations Management


  • Ensure delivery of high-quality customer service across the region.

  • Oversee CRM usage and ensure accurate feedback and analysis.

  • Monitor GP margins, pay rates, compliance levels, and debt.

  • Forecast top-line numbers to influence budgets and GP targets.

  • Attend and lead meetings, distribute minutes, and track actions.

  • Interpret MI data to identify risks and make informed decisions.


3.

Productivity & Performance


  • Conduct quarterly performance reviews for BD Consultants.

  • Manage performance, discipline, productivity hours, and talent development.

  • Support on-the-job coaching, training programmes, and capability-building.

  • Lead annual regional leave planning.


4.

Integration & Collaboration


  • Work closely with SMT, Board, HR, and other departments to ensure consistent processes and IT usage.

  • Build strong internal relationships and participate in cross-functional projects.


5.

Process Improvement


  • Continuously review and refine operational processes.

  • Implement innovative solutions to enhance performance and efficiency.

  • Drive buy-in for new or enhanced processes across regions.


6.

Leadership & Culture


  • Champion Standby24 values and culture.

  • Inspire, motivate, and lead teams to succeed.

  • Build a positive and productive working environment aligned with company principles.


7.

Talent Management


  • Recruit skilled staff and ensure robust talent development initiatives (IDPs, talent reviews, success profiles).

  • Coach teams to resolve challenges and build a high-engagement environment.

  • Promote diversity and inclusion across the organisation.




Requirements
Education

Advantageous:



  • Any relevant management/leadership qualification.



Experience

Essential:



  • 5-8 years in business development/sales roles

  • 5-8 years managing a large sales team

  • Experience in Retail, Financial Services, or Healthcare



Knowledge & Skills

  • Strong communication and negotiation skills

  • Governance, risk, and compliance knowledge

  • Data analysis and interpretation

  • Strong business acumen and decision-making skills

  • CRM and relevant software proficiency

  • Relationship building, teamwork, and customer service excellence



Competencies

  • Resilience

  • Analytical thinking

  • Attention to detail

  • Integrity

  • Problem-solving

  • Planning & organising

  • Achievement orientation

  • Valuing diversity

  • Strong written & verbal communication



Working Conditions

  • Flexibility in working hours aligned with business requirements

  • Regular interaction with internal and external stakeholders



Our Values

  • Continuous improvement

  • Honesty & transparency

  • Dedication & going the extra mile

  • Customer-centric mindset

  • Team celebration

  • Adaptability

  • Goal & achievement driven



How to Apply

If you are a strategic thinker with strong leadership skills and a passion for driving business growth, we would love to hear from you!


Apply now with your updated CV and a brief cover letter.

Email to be sent to:




"INDHR012026"




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