Care Support Worker

Care Staff - Support Worker

Location: Residential Care Home within a Care Village (on-site)

Reporting to: Unit Manager / Senior Staff / Registered Manager

Contract: Full-time / Part-time / Flexible shifts available

About the Care Village

This is a modern, purpose-built retirement care village set within landscaped grounds.

The site includes a 72-bed residential care home alongside close-care bungalows, supporting residents who live independently with care and support available on-site when needed.

This is not a rushed or task-driven environment.

The care model is built around dignity, choice, independence and community, with a strong emphasis on quality of care, respectful relationships and a calm, supportive culture for both residents and staff.

The Role

We are looking for compassionate, reliable Care Staff / Support Workers to join the residential care home team.

As a Care Assistant, you will play a vital role in supporting residents to live well, physically, emotionally and socially, within a person-centred care model.

This role goes beyond task-based care.

You'll build meaningful relationships, promote independence, and contribute to a positive and respectful atmosphere where residents feel safe, valued and supported.

You'll work as part of a supportive, multidisciplinary team and will be trusted to deliver care that reflects each resident's individual needs, preferences and life story.

Key Responsibilities

• Providing high-quality personal care and support to residents with a wide range of needs


• Delivering care in line with individual care and support plans, using a person-centred and least-intrusive approach


• Encouraging independence, confidence and motivation not dependency


• Supporting residents with:


• Washing, bathing and personal hygiene


• Dressing and continence care


• Mobility, morning routines and settling at night


• Skin, oral and personal care


• Preparing food and drinks in line with residents' preferences, dietary needs and cultural requirements


• Supporting residents with meaningful activities and social engagement, both one-to-one and in groups


• Responding promptly to emergency calls and providing reassurance and assistance


• Welcoming and supporting visitors, families and professionals


• Assisting with light domestic duties and maintaining a safe, clean environment


• Supporting residents during illness and, where required, assisting with last offices


• Maintaining accurate records using the home's digital care system (PCS)


• Reporting concerns, changes or safeguarding issues promptly and appropriately


• Adhering to infection control, health & safety and confidentiality standards at all times

What We're Looking For

• A genuinely caring, patient and compassionate nature


• A positive attitude and strong sense of responsibility


• Good communication skills and the ability to build trust with residents and colleagues


• Ability to work well as part of a team


• Respect for dignity, individuality and personal choice


• Willingness to learn and attend training


• Previous care experience is welcome but not essential, the right attitude matters most

What We Offer

• A calm, supportive working environment


• A strong team culture with visible leadership


• Ongoing training and development opportunities


• A role where you can genuinely make a difference every day


• Flexible working options where possible

Interested?

If you take pride in caring for others and want to work in an environment that values quality over rushing, we'd love to hear from you.Apply today to find out more about this opportunity.