ONSITE Global Account Director – Catering & Services
Location: Toronto, Ontario (Relocation supported within Canada)
Eligibility: Must be a Canadian citizen or hold full working rights in Canada (no visa sponsorship available)

Salary: Around $250,000

We’re partnering with a leading global provider in catering and hospitality sector to recruit a Global Account Director.

This role will oversee strategic growth and relationship management for one of the firm’s largest accounts, with a primary focus on the Toronto hub and global operational coordination.

About the Role

The Global Account Director will drive commercial strategy, service delivery, and growth initiatives across the worldwide network.

Acting as the primary client interface, this leader will manage key contracts, pricing, and performance metrics, ensuring profitability and excellence across multiple regions.

Key Responsibilities

• Lead the global relationship with the account client, serving as the primary point of contact for all commercial, contractual, and service matters.
• Develop and execute a customer-focused commercial strategy to drive growth and profitability globally.
• Lead global bids, renewals, and strategic initiatives across multiple markets.
• Build collaborative relationships across internal teams and external partners to continuously improve service and identify new opportunities.
• Manage a small team of commercial professionals, fostering performance, accountability, and innovation.

About You

• This is a VERY senior position - 10+ years of experience in business development, account management, or commercial leadership ideally within a catering or food & beverage sector.
• Proven track record managing complex, high-value global accounts and negotiating large-scale contracts.
• Strong financial acumen (P&L management, margin optimization, cost modeling).
• Experience working within global structures.
• Fluent English communication required; French language skills strongly preferred.

Up to 50% travel may be required internationally.

If you’re a strategic, relationship-driven leader with deep industry insight and a passion for delivering outstanding customer experiences, we’d love to hear from you.