Shop Team Leader

Team Leader

Hourly rate £12.71 rising to £13.22 ph + benefits after training completion

4 days out of 7 per week (including alternate weekends and some bank holidays)

Cross Roads Shop

Here at Wild’s it’s all about creating a great and personal experience for all of our customers based on our family business values.

We have a diverse portfolio of bakery takeaway shops (with seating) from town centres to smaller village shops as well as boutique bakery shops with cafes in the heritage villages of Haworth and Saltaire.

Job Purpose

To support the successful running of a Wilds Bakery shop, leading and motivating a team which works together to achieve targets and provides a fantastic shopping experience to our valued customers.

Key Accountabilities

• Deliver a swift and friendly service to every customer consistently
• Achieve high standards to meet customers’ expectations
• Act as Shop Manager leading and motivating a team to achieve sales targets, controlling stock and meeting high standards of customer service, display and hygiene
• Responsible for running shift throughout the day, cashing up and opening and closing the shop
• Encourage a hardworking but fun environment in which your team members can fulfil their potential
• Prepare food, handle money, use the till and keep displays vibrant and the shop clean and tidy
• Work on the ovens, cooking pies, pasties and a range of hot food – when required
• Upsell appropriately to customers to increase shop sales

Skills, know-how and experience

• Proven track record of experience in customer service, ideally in a retail or catering background
• Ability to retain and remember orders for an efficient and swift customer experience
• Ability to multi-task and work as a team for the successful running of your shop
• Efficient planning, organisational and numeracy skills
• Leadership skills to inspire your team to deliver great results
• Ability to be self-motivated and enthusiastic about Wilds Bakery and our sales/ products
• Excellent communication skills

Hourly Rate: £12.71 rising to £13.22 ph + benefits after training completion

40% Staff Discount; you will automatically join our pension scheme which is a great way to save for retirement

INDLS

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.

You may be contacted directly by the employer should they wish to progress your application.

Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.