A new opportunity has become available for a Dental Receptionist to join an established, mixed practice located in Edgware, HA8.

Start date – As soon as possible.

This role is to work full time, Monday – Friday.

Main tasks, duties & responsibilities:

• greet patients
• register new patients according to established practice protocols
• assist patients to complete all necessary forms and documentation
• verify and update patient information
• inform patients of dental practice procedures and policy
• move patients through appointments as scheduled
• enter all relevant patient information into data system
• maintain and manage patient records in compliance with privacy and security regulations
• answer and manage incoming calls
• respond and comply to requests for information
• schedule patient appointments
• confirm upcoming appointments and recalls according to practice protocol
• check daily appointment schedule
• arrange patient charts for next day appointments
• fill in cancellations and no-shows
• organise referrals to other specialists
• dispatch lab work appropriately
• collect and receipt payments from patients at time of treatment
• inform patients of financial treatment plan options
• arrange payment schedule with patients
• prepare and mail billing statements
• prepare claim forms for dental insurance
• arrange supporting documents for insurance claims
• sort and distribute incoming and outgoing post
• monitor and maintain inventory of dental office supplies
• update patient education materials
• maintain a professional reception area
• safeguard patient privacy and confidentiality

Education and Experience required:

• Previous Dental Experience
• Experience using Software of Excellence
• Knowledge of dental terminology, procedures, and diagnosis
• Knowledge of general administrate and clerical procedures

About the practice:

A multi-award winning family of modern dental practices located across the UK.

Committed to delivering exceptional dentistry, we pride ourselves on our dedication to providing inspirational care in a supportive and nurturing environment.

Our highly trained team works collaboratively to ensure the best possible outcomes for our patients, making us a cornerstone of dental excellence in our communities.

Pay: £12.21-£13.50 per hour

Edgware Station is appox 8 minute walk away from the practice.