A new opportunity has become available for a Dental Practice Manager to join a fully private practice located in Barnet, EN5.

This role is full time (40 hours) 5 days per week on site with requirements to work alternate Saturdays.  

About the practice:

A boutique, fully private dental group with an Outstanding CQC rating and an exceptional 87% score in the latest Great Place to Work survey.

Our practices are designed as calm, contemporary sanctuaries, beautiful, spa‑like environments that allow you to focus on what matters most: delivering exceptional patient care.

Our teams are hand‑selected for their warmth, skill, and genuine compassion.

You will feel supported, inspired, and proud of the work you do.

This is a rare opportunity to join a state‑of‑the‑art private dental environment and work alongside some of the UK’s most experienced clinicians.

Guided by CALM: Community, Authenticity, Leadership, Mindfulness; Zental offers a premium culture where kindness, excellence, and integrity shape every patient experience

What Your Day Will Look Like

You will:

• Thrive in a role built to support a calm, high performing practice, balancing patient experience, team wellbeing and commercial outcomes.
• Lead day to day practice performance across people, patients & performance
• Lead and develop the multidisciplinary team, setting clear expectations and ownership
• Track and manage core KPIs including utilisation, conversion, revenue and patient experience
• Partner with Treatment Coordinators and clinicians to optimise the patient journey
• Oversee diary management to balance productivity with a calm, high quality experience
• Maintain regulatory compliance and ongoing CQC readiness
• Manage costs, stock and budgets in line with business targets
• Own operational processes, spotting risks early and driving improvements
• Resolve patient feedback and complaints with care, professionalism and pace
• Support local growth through marketing activity and community engagement

Essential

• Experienced in Dental Practice Management > 5 years in a single or multi-site setting
• Previous experience in a private dental or private healthcare setting
• Patient centred mindset with confidence managing concerns and complaints effectively
• Strong understanding of KPIs, performance management, and commercial targets
• Strong understanding of practice level financials including revenue drivers, cost control, and budget oversight
• Confident, credible leadership style with the ability to motivate, challenge and develop others
• Experience handling people matters including performance improvement, absence management, and team development
• Organised, structured, and solutions focused, with consistent follow through

Desirable

• CMI, ILM or equivalent Management qualification or relevant leadership development
• Experience improving treatment conversion and patient journey performance through process and coaching

What You Gain by Joining:

• The opportunity to lead within a premium, fully digital private dental environment
• Progression pathways and ongoing development opportunities based on performance
• Professional development support and access to Learning Portal
• DBS covered
• Employee Referral Scheme with competitive referral rewards
• Modern, high spec practices and systems
• Dedicated Treatment Coordinators supporting ethical case acceptance and patient communication
• Competitive salary based on experience and skillset

The Culture:

The mission goes beyond dentistry, we help people live healthier, happier, and longer lives.

We live by CALM, the values that define how we work and care for people:

Community: We support one another and build uplifting, collaborative teams.
Authenticity: We act with honesty, integrity, and compassion.
Leadership: We take responsibility and maintain exceptionally high standards.
Mindfulness: We stay calm, thoughtful, and solutions focused, even under pressure.