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An excellent opportunity has arisen for a Customer Service Administrator to join a well-established company specialising in home energy-efficiency upgrades.
Their services include insulation, solar panel installation, and low-carbon heating systems for homes across the UK.
In this full-time, office-based role, you'll play a vital part in coordinating energy efficiency programmes and delivering a high standard of service to customers and third-party partners.
Key Responsibilities:
* Coordinating customer appointments for home energy surveys and installations
* Managing inbound and outbound calls and emails
* Updating third-party lead generators on customer and job progress
* Maintaining accurate records across internal databases and spreadsheets
* Ensuring a smooth and professional customer experience from start to finish
* Handling customer queries and complaints in a timely and efficient manner
What We're Looking For:
* Previous experience in a similar role such as:
Customer Service Administrator, Customer Support Coordinator, Client Services Executive, Customer Service Advisor, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Specialist or Customer Support Administrator
* Ideally, you will have experience working in Renewable Energy, Sustainability, Environmental Services, Utilities, Retrofit or housing sectors.
* Alternatively, you may come from a call centre background, working for companies that support energy providers such as E.ON, OVO, British Gas, EDF, Octopus, or similar
* Experience handling billing, energy queries, appointment bookings, or customer complaints is highly desirable
* Familiarity with Microsoft Office, Google Suite, and PDF tools
* Excellent verbal and written communication skills, particularly over the phone and via email
* Minimum of 4 years proven customer service experience
What's on Offer:
* Competitive salary (£24,000 - £28,000 DOE)
* Profit-related bonus scheme
* Company pension
* Cycle to work scheme
* Free on-site parking
* Regular company events
* Join a growing, mission-led team working to reduce carbon emissions across UK households
This is a fantastic opportunity for a motivated Customer Service Administrator or Call Centre professional to step into the energy efficiency sector and make a real impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Truro, England
Start:
Duration:
Salary / Rate: £24000 - £28000 Per Annum
Posted: 2025-07-20 23:35:02
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General Manager – Fast-Casual Restaurants Location: London Salary: £55,000 all-in (including Tronc) Exciting New Brand Hitting London A fast-casual concept with a loyal following is arriving in London.
With a strong reputation abroad for bold flavours, fresh, real food, and a buzzing atmosphere, this is more than just another opening, it’s the start of something big in the UK.We’re looking for a General Manager who can take full ownership of the launch and build a team culture from scratch.
If you’re hungry for something new, with real room to grow, this is your chance.What you’ll be responsible for:
Recruiting, onboarding, and training your team, setting up systems, and ensuring a smooth, high-impact launch.Managing service, shift flow, quality standards, and overall guest experience.Motivating, mentoring, and developing your people to perform at their best.Managing labour, stock, and P&L targets while maintaining consistency and service excellence.Ensuring all food, service, and operational details meet high expectations — even at speed.Handling challenges calmly and confidently, always with solutions and the bigger picture in mind.Collaborating with leadership, sharing insights, feeding back from the ground, and contributing to future and rollouts.
What we’re looking for:
You've run fast-paced restaurants and know how to manage teams, service, and systems under pressure.You can manage budgets, optimise labour, and keep performance on track without losing the human touch.You care about people, your team, your guests, your community, and lead with that energy.You’re on the floor, setting the tone, and making sure every plate and shift hits the mark.You want to grow with the business as it expands.
What’s on offer:
£55,000 all-in – Includes Tronc.
Transparent, competitive pay from the start.You’ll lead the first UK site with real autonomy and the chance to shape its future.With more sites to come, this role could easily lead to multi-site or senior leadership positions.You’ll work alongside an experienced leadership team that values your voice and backs your vision.A people-first, purpose-driven environment with high standards and zero ego.The brand is established, but there’s room to make it your own and influence how it grows in the UK.
....Read more...
Type: Permanent Location: London, Greater London, England
Start: ASAP
Duration: /
Salary / Rate: £55k per year + .
Posted: 2025-07-18 23:07:40
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Customer Service Advisor
Fantastic opportunity to join an exceptionally high-calibre and growing IT service provider as Customer Service Advisor.
You will be responsible for providing exceptional customer service by supporting the business's award-winning range products and services.
You will provide first line customer service support, serving as the first point of call for end users when they require basic technical assistance.
While an interest or experience working in a technology focussed role would be beneficial, it is not a requirement and full training will be provided.
Role Responsibilities
First point of contact for all inbound customer calls received into the main support number(s).
Providing day-today support to the end-user base
Escalate unresolved issues to 1st/2nd line support
Responsible for ensuring incident reports/queries are properly logged in the ITSM (IT Service Management), tool
Ensure excellent customer service
Manage requests for changes
Experience
Excellent customer service skills
Strong desire for a career within IT
Proficient at a basic level using IT hardware e.g., computers & printers
Good admin skills, ensuring key notes are taken and organised accordingly
No experience needed however, you will have good basic IT skills
In return our client is offering a salary of up £22,250 increasing to £23,795 after probation (Hybrid working)
Harrogate based office.
....Read more...
Type: Permanent Location: Harrogate, England
Salary / Rate: Up to £22250.00 per annum
Posted: 2025-07-18 08:50:22
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An opportunity has arisen for a Customer Service Administrator to join a well-established company specializing in home energy-efficiency upgrades providing services such as insulation, solar panel installation, and low-carbon heating systems.
As a Customer Service Administrator, you will be supporting the coordination of energy efficiency programmes and ensuring high-quality service delivery to customers.
This full-time office-based role offers a salary range of £24,000 - £28,000 and benefits.
You will be responsible for:
* Coordinating customer appointments for home surveys and installations
* Managing inbound and outbound communications via telephone and email
* Providing timely updates to third-party partners involved in lead generation
* Maintaining accurate records across spreadsheets and internal databases
* Ensuring a seamless customer journey through every stage of the service
* Responding to enquiries and resolving issues in a professional manner
What we are looking for:
* Previously worked as a Customer Service Administrator, Customer Support Coordinator, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Administrator or in a similar role.
* Confident using Microsoft Office, Google Suite, and PDF tools
* Proven customer service background, ideally 4 years.
* Experience in housing or scheduling within a maintenance or energy sector is advantageous
* Excellent verbal and written communication, particularly over the phone and via email
What's on offer:
* Competitive Salary
* Bonus scheme
* Company pension plan
* Cycle to work initiative
* Free on-site parking
* Company events
This is a fantastic opportunity for a Customer Service Administrator to join a growing team making a real difference to energy efficiency across the UK.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Watford, England
Start:
Duration:
Salary / Rate: £24000 - £28000 Per Annum
Posted: 2025-07-16 23:35:03
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An opportunity has arisen for a Customer Service Administrator to join a well-established company specializing in home energy-efficiency upgrades providing services such as insulation, solar panel installation, and low-carbon heating systems.
As a Customer Service Administrator, you will be supporting the coordination of energy efficiency programmes and ensuring high-quality service delivery to customers.
This full-time office-based role offers a salary range of £24,000 - £28,000 and benefits.
You will be responsible for:
* Coordinating customer appointments for home surveys and installations
* Managing inbound and outbound communications via telephone and email
* Providing timely updates to third-party partners involved in lead generation
* Maintaining accurate records across spreadsheets and internal databases
* Ensuring a seamless customer journey through every stage of the service
* Responding to enquiries and resolving issues in a professional manner
What we are looking for:
* Previously worked as a Customer Service Administrator, Customer Support Coordinator, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Administrator or in a similar role.
* Confident using Microsoft Office, Google Suite, and PDF tools
* Proven customer service background, ideally 4 years.
* Experience in housing or scheduling within a maintenance or energy sector is advantageous
* Excellent verbal and written communication, particularly over the phone and via email
What's on offer:
* Competitive Salary
* Bonus scheme
* Company pension plan
* Cycle to work initiative
* Free on-site parking
* Company events
This is a fantastic opportunity for a Customer Service Administrator to join a growing team making a real difference to energy efficiency across the UK.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Truro, England
Start:
Duration:
Salary / Rate: £24000 - £28000 Per Annum
Posted: 2025-07-16 23:35:03
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Customer Service Administrator
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world.
We have been in business for 75 years and are a true British industrial success.
Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland' process.
To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes.
The Companies ‘Core Values' are always worked to and in mind.
Principal duties & responsibilities, To coordinate all activities between agents/customers and I Holland Ltd., To fully understand customer requests and requirements, both on Tooling and PharmaCare range., To provide timely and accurate quotations and supporting information and correspondence to customers., To collate all necessary information, drawings, correspondence, etc., to ensure order 'story' is complete., To enter quotes and orders accurately into the computer system., To facilitate all customer samples/drawings., To administer and archive all relevant information according to procedure., To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems., To log concerns raised as a Case within the CRM system, including all necessary details for the team to evaluate., To assist with cover for reception when required., To support colleagues by sharing workload when appropriate or requested to do so., To adhere to all policies and procedures, particularly the ‘Contract Review'., To work within all Health and Safety, environmental and other company regulations., To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values, Customer focus: High responsiveness to requests.
Sense of ownership., Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related., Pride in what we do: Work consistently exceeds expectations.
Interacts with other departments to improve the quality of deliverables.
Adheres to schedules to deliver a high-quality product., Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance.
Generates and implements multiple beneficial new ideas., Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way.
Extremely trustworthy and dependable., Positive attitude: Enthusiastic and can-do stance.
Demonstrates a positive impact on the business despite challenging conditions.
Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload.
Supervision will be given as required.
Key Performance Indicators:, High responsiveness to customer requests.
Quotations and sales orders are entered in a timely manner with no mistakes.
Sense over ownership of the process., Communications with customers are proactive, professional, and always conducted in a positive way., Customer files, customer cards and market instructions are complete and maintained., Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies., Attendance to training sessions to be able to apply up-to-date knowledge of products., Accuracy of information provided (reduce customer complaints, scrap and rework due to administration)., Neatness/organisation of the work areas., Quality of communication - written and verbal is clear and concise.
Computer literacy., Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks.
The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time - Hybrid
Pay: £24,804.00-£25,759.50 per year depending on experience
Benefits:, PRP - Profit-related pay, Company pension, Cycle to work scheme, Employee discount, Free flu jabs, Free parking, On-site parking, Referral programme, Store discount, Work from home
Schedule:, Flexitime, Monday to Friday, 3 days in the office & 2 Days WFH (once fully trained)
Experience:, Administrative: 2 years (required), CRM software: 1 year (required)
Work Location: Long Eaton, Nottingham NG10 2GD
Click 'Apply' to forward your CV. ....Read more...
Type: Permanent Location: Long Eaton, England
Start: ASAP
Salary / Rate: £24804.00 - £25759.00 per annum
Posted: 2025-07-16 17:26:08
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Customer Service Manager
Location: Bournemouth
Salary: £50,000 per annum DOE
Hours: Monday Friday
FREE onsite parking
Our client is seeking a standout Customer Service Manager someone who brings fresh energy, genuine passion for customer care, and the ability to lead from the front.
This is an exciting opportunity to shape and drive a high-performing team, delivering exceptional service.
The ideal candidate will be a confident, collaborative leader with excellent analytical skills and a hands-on approach to improvement.
Duties:
- Manage day-to-day customer support activities for a global client base, ensuring consistent, high-quality service
- Design and implement medium- to long-term strategies aimed at improving service delivery and operational efficiency
- Enhance the customer journey from placement to fulfilment, ensuring a smooth and satisfactory experience
- Identify and adopt new technologies or digital tools that can streamline service operations and improve response times
- Analyse service workflows, data trends, and performance metrics to inform decisions and optimize customer interactions
- Guide and support new hires through onboarding processes, and provide continuous mentoring and coaching for team development
- Prepare and deliver regular reports aligned with organizational goals and performance expectations
- Continuously assess order processing functionssuch as tracking, fulfilment, and customer follow-upto identify inefficiencies and areas for improvement
- Develop and implement best practices for internal communication to improve team collaboration and service consistency
- Set clear performance benchmarks and lead the team in achieving service quality and productivity targets
- Monitor and evaluate customer feedback to address pain points and proactively enhance satisfaction
- Lead and support initiatives focused on improving process efficiency and overall service performance at the operational level
Skills:
- Previous experience as a Customer Service Manager (minimum 5 years)
- Excellent knowledge in ERP systems
- Strong communication and leadership skills
- Dealing with International customer service is desired but not essential
To apply, or for more information please contact Shannon on 07441919648 or send an updated cv to shannon@holtrecruitmentgroup.com ....Read more...
Type: Permanent Location: Bournemouth,England
Start: 16/07/2025
Salary / Rate: £50000 per annum
Posted: 2025-07-16 15:59:04
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Telephone Receptionist Location: Hybrid - 1 day a week in the Wilmslow Office
We're Citation - one of the UK's leading names in HR, Employment Law, Health & Safety, and all things compliance.
But we're not your typical service provider.
What sets us apart? Our people.
They bring not just expertise, but personality, passion, and a genuine love for what they do.
The RoleWe're on the lookout for a vibrant and confident individual to join our brilliant Client Support team.
In this role, you'll be at the heart of delivering an outstanding experience to our clients - making sure every interaction is smooth, helpful, and genuinely supportive from start to finish.
It's a fast-paced environment, with the team handling between 400 to 600 calls each day from a wide range of clients who need to speak with our HR, Health & Safety, and Client Support experts.
That means we need someone who's not only a fantastic communicator but also thrives under pressure, stays cool-headed, and knows how to make every caller feel looked after.
, Speaking to a wide range of people - from junior team members to senior decision-makers - all over the phone., Handling back-to-back calls with confidence, clarity and a genuine passion for helping people., Asking the right questions to gather key information quickly and accurately., Logging client details with care and precision, making sure nothing gets missed., Transferring callers to the correct department swiftly and smoothly - making their experience seamless from the very first “hello”.
We're open to all backgrounds.
What matters most is your ability to work at pace, ask the right questions, dig a little deeper when needed, collaborate well, and bring lots of positivity.
Here's a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday + 8 Bank holidays: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we've got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Posted: 2025-07-16 14:17:41
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Retention & Renewals Advisor Location: Hybrid (Split between home and our Meadowhall Office) Salary: Basic Salary + Commission, OTE
We're Citation Group.
A group of businesses on a mission to make life easier for small and medium-sized companies.
We get that running a business is tough.
You're spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HSD, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety.
We take care of the tricky stuff—whether that's sorting your compliance documents or giving you access to expert advice any time you need it.
Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The Role , Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals., Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals., Take ownership of the client experience, ensuring every touchpoint leaves a positive impression., Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate., Collaborate with existing clients to identify opportunities for additional growth and support new business generation., Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business., Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe're looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven.
You'll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You'll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience.
Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here's a taste of the perks we roll out for our extraordinary team members:, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family., Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at HS Direct, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Sheffield, England
Start: ASAP
Posted: 2025-07-14 17:15:10
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Customer Service Executive
Reporting to: Regional Commercial Manager
Position Overview:
The Customer Service Executive will be responsible for growing the business in a designated/assigned geographical Region by maintaining a portfolio of Commercial, Industrial and Agricultural accounts whilst also driving fuel sales throughout our Domestic sector specifically working towards growth both in terms of market share and profitability
Key Responsibilities:
Manage and develop a commercial portfolio of Small and Medium Enterprise (SME) customers.
Drive revenue, volume, and gross margin growth through the application of company business tools and guidelines, aligned with individual and regional budgets.
Organically grow the profitability of the customer portfolio through effective price management, increasing share of wallet, and fostering customer loyalty via additional products and revenue streams.
Achieve monthly targets and associated KPIs, including productivity metrics managed through telephony reporting, as set by the Regional Commercial Manager.
Maintain the highest standards of customer excellence, adhering to customer complaint procedures when necessary.
Upsell the full range of companies products and services-including energy procurement, lubricants, tanks, and fuel cards-to maximize revenue.
Provide timely reports and information as required by the Regional Commercial Manager or General Manager.
Fully utilize all company systems and processes; assist in office-based support when necessary.
Collaborate with internal departments to drive customer loyalty through Price Risk Management proposals and sustainability offerings.
Work closely with colleagues across the business to strengthen the overall customer offering and improve loyalty.
Process customer orders, manage queries, and consistently deliver outstanding customer service.
Champion a health and safety-focused culture at all times.
Conduct customer meetings and account reviews via video conferencing tools when face-to-face meetings are not possible.
Collaborate with the Regional Commercial Manager and Marketing Department to minimize customer churn through targeted campaigns and portfolio action plans.
Maintain a professional and reputable approach in all internal and external interactions.
Ensure consistency of job functions and processes across businesses in the UK to promote operational unification.
Maximize sales opportunities by targeting vertical markets across Agricultural, Industrial, and Farm Group sectors, for both rigid and articulated delivery modes.
Integrate newly acquired business accounts from the Business Development team into the existing portfolio, ensuring thorough follow-up to explore cross-sell and up-sell opportunities and strengthen customer relationships.
Manage financial risk by working alongside the Credit Department to ensure customers trade within agreed financial terms and limits.
Essential Skills:.
Experience in a target-driven telephony sales environment.
Strong computer skills (Word, Excel, Outlook).
Strong interpersonal and communication skills.
(Oral and written)
Ability to work effectively within a team and independently
Be experienced in building relationships to secure customer loyalty and repeat custom
Can work using your own initiative.
Desired Skills:
Experience in a target-driven telephony sales environment is highly desirable.
Fuel sales experience preferential but not essential.
Must be comfortable working in a high-pressured environment in line with multiple KPI's.
Key account management experience in a target driven environment
Hours of Work:
Monday to Friday, 8:00 AM - 5:00 PM (with a one-hour lunch break)
Office-based from Monday to Wednesday; remote work on Thursday and Friday
....Read more...
Type: Permanent Location: Staines, England
Start: ASAP
Duration: NA
Posted: 2025-07-14 13:36:44
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German Speaking Customer Service Advisor | Move to PortugalWe are looking for customer service enthusiasts fluent in German to represent the largest online accommodation booking travel platform in Lisbon, Portugal.
Are you sociable and like to assist and help people in general? DO NOT MISS this opportunity by joining a cohesive and “friendly” team while taking advantage of the possibility of boosting your career.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / 8 hours per day / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do ?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible ?, European passport or identity card , Native German/Level C2 , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Lisbon, Portugal
Start: 14/08/2025
Salary / Rate: €1100 - €1300 per month
Posted: 2025-07-13 11:08:06
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German Speaking Customer Service Advisor | Move to PortugalWe are looking for customer service enthusiasts fluent in German to represent the largest online accommodation booking travel platform in Lisbon, Portugal.
Are you sociable and like to assist and help people in general? DO NOT MISS this opportunity by joining a cohesive and “friendly” team while taking advantage of the possibility of boosting your career.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / 8 hours per day / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do ?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible ?, European passport or identity card , Native German/Level C2 , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Zürich, Switzerland
Start: 14/08/2025
Salary / Rate: €1100 - €1300 per month
Posted: 2025-07-13 11:05:14
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German Speaking Customer Service Advisor | Move to PortugalWe are looking for customer service enthusiasts fluent in German to represent the largest online accommodation booking travel platform in Lisbon, Portugal.
Are you sociable and like to assist and help people in general? DO NOT MISS this opportunity by joining a cohesive and “friendly” team while taking advantage of the possibility of boosting your career.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / 8 hours per day / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do ?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible ?, European passport or identity card , Native German/Level C2 , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Vienna, Austria
Start: 14/08/2025
Salary / Rate: €1100 - €1300 per month
Posted: 2025-07-13 10:59:10
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German Speaking Customer Service Advisor | Move to PortugalWe are looking for customer service enthusiasts fluent in German to represent the largest online accommodation booking travel platform in Lisbon, Portugal.
Are you sociable and like to assist and help people in general? DO NOT MISS this opportunity by joining a cohesive and “friendly” team while taking advantage of the possibility of boosting your career.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / 8 hours per day / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do ?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible ?, European passport or identity card , Native German/Level C2 , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Köln (50676), Germany
Start: 14/08/2025
Salary / Rate: €1100 - €1300 per month
Posted: 2025-07-13 10:55:10
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Dutch Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Fixed and variable bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / Monday to Friday from 8am to 5pm) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native Dutch/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Lisbon, Portugal
Start: 18/08/2025
Salary / Rate: €1200 - €1400 per month
Posted: 2025-07-13 10:40:34
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Dutch Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Fixed and variable bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / Monday to Friday from 8am to 5pm) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native Dutch/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Antwerp, Belgium
Start: 18/08/2025
Salary / Rate: €1200 - €1400 per month
Posted: 2025-07-13 10:36:53
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Dutch Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Fixed and variable bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / Monday to Friday from 8am to 5pm) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native Dutch/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Den Haag, Netherlands
Start: 18/08/2025
Salary / Rate: €1200 - €1400 per month
Posted: 2025-07-13 10:30:36
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Chargé clientèle francophone | Déménager au PortugalD'un naturel curieux et ayant toujours l'envie d'acquérir de nouvelles connaissances, cette offre est faite pour vous.
Rejoignez une équipe d'expert, à Lisbonne, au Portugal, au service d'une entreprise qui face à la recrudescence des tentatives de fraudes aux transactions bancaires, redonne confiances aux utilisateurs en renforçant la prévention et la sécurité.
C'est l'occasion parfaite de développer vos compétences tout en intégrant une équipe chaleureuse et conviviale.Aide à l´installation :, Logement fourni , Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Prime de performance , Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / Lundi au Vendredi de 7h à 16h) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 , Avoir un anglais niveau B2 minimum (parlé et écrit) , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Lisbon, Portugal
Start: 14/08/2025
Salary / Rate: €1000 - €1250 per month
Posted: 2025-07-13 10:21:16
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Chargé clientèle francophone | Déménager au PortugalD'un naturel curieux et ayant toujours l'envie d'acquérir de nouvelles connaissances, cette offre est faite pour vous.
Rejoignez une équipe d'expert, à Lisbonne, au Portugal, au service d'une entreprise qui face à la recrudescence des tentatives de fraudes aux transactions bancaires, redonne confiances aux utilisateurs en renforçant la prévention et la sécurité.
C'est l'occasion parfaite de développer vos compétences tout en intégrant une équipe chaleureuse et conviviale.Aide à l´installation :, Logement fourni , Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Prime de performance , Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / Lundi au Vendredi de 7h à 16h) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 , Avoir un anglais niveau B2 minimum (parlé et écrit) , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Namur, Belgium
Start: 14/08/2025
Salary / Rate: €1000 - €1250 per month
Posted: 2025-07-13 10:18:30
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Chargé clientèle francophone | Déménager au PortugalD'un naturel curieux et ayant toujours l'envie d'acquérir de nouvelles connaissances, cette offre est faite pour vous.
Rejoignez une équipe d'expert, à Lisbonne, au Portugal, au service d'une entreprise qui face à la recrudescence des tentatives de fraudes aux transactions bancaires, redonne confiances aux utilisateurs en renforçant la prévention et la sécurité.
C'est l'occasion parfaite de développer vos compétences tout en intégrant une équipe chaleureuse et conviviale.Aide à l´installation :, Logement fourni , Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Prime de performance , Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / Lundi au Vendredi de 7h à 16h) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 , Avoir un anglais niveau B2 minimum (parlé et écrit) , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Paris, France
Start: 14/08/2025
Salary / Rate: €1000 - €1250 per month
Posted: 2025-07-13 10:01:00
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Trade Counter Assistant
Are you an experienced Trade Counter Assistant / Customer Service Assistant who is well organised, dynamic and puts the customer first.
Are you somebody with the ability to take a customer enquiry and professionally look after that request to its conclusion / resolution?
If this sounds like you, then this leading well-established importer, stockist and distributor of specialist automotive aftermarket products has an exciting opportunity for a Trade Counter Assistant / Customer Service Assistant / Customer Service Advisor to join their supportive, knowledgeable team.
As Trade Counter Assistant / Customer Service Advisor you will benefit from the knowledge of working for a market leader in their sector.
Supportive management team and colleagues.
You will be working for a business where you can grow and develop a career.
A great working office environment.
Monday to Friday working hours NO weekends.
Spacious Kitchen area where coffee and tea are provided, Spacious rest area and shower facilities.
Free onsite parking.
Location - Sheffield
Salary: £28,300 basic salary (plus bonus) - 25 days Annual Leave Plus BH 32 days total) - Pension - Free on-site Parking - Kitchen Facilities - Rest Area - Shower Facilities - Employee company funded Assistance Program - Life Assurance
The Candidate & Role:
Be an experienced Trade Counter Assistant / Customer Service Advisor / Customer Service Assistant.
Working knowledge of MS Office to include Outlook, Word, Excel.
Providing product and technical information to the customer.
Liaise with the operations team to ensure the fulfilment of customer sales orders.
Help customers with product returns and invoice queries.
Handling customer telephone enquiries.
Processing of Sales orders and customer invoicing.
Assisting in the resolution of customer issues, and ensuring everything is documented and escalated to line manager if required.
Dealing with trade customer collections and retail customer sales.
Returns order processing and raising credits through the approval process.
Organising collections of sales orders to be processed by freight forwarders.
Customer contact via telephone to support scheduling of sales orders.
Support quarterly stock inventory controls.
Apply in Confidence
To apply for the position of Customer Service Assistant / Customer Service Advisor please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832 for a further chat about the job.
JOB REF 4256RCA Trade Counter Assistant ....Read more...
Type: Permanent Location: Sheffield, England
Start: 11/08/2025
Salary / Rate: £28000 - £30000 per annum + +pension +employee assistance program
Posted: 2025-07-11 16:00:10
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The Role
Mobile Civil Enforcement Officer - Lambeth - 42.5 hours per week -£30690.91 per annum PLUS mobile allowance
£30,690.91 per annum PLUS up to £1824.90 mobile allowance
* per annum
Do you enjoy working outdoors? helping people? and have great communication skills?
Do you have excellent customer service skills? and enjoy being on the go?
Are you over 18 and have a full manual UK driving licence?
Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at our Lambeth base, with permanent guaranteed hours as a Civil Enforcement Officer. So, could this role be for you?
What can you expect as a Civil Enforcement Officer?
Youll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, youll be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful info and advice.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career.
What will you bring?
- Excellent customer service skills
- Driving licence
- Good spoken and written English
- Full UK Manual, clean Driving License of CBT license
Full time working hours.
42.5 hours per week.
5 days out of seven.
8.5 hour shifts.
Mon-Sun.
As per rota.
We believe that working for APCOA is great.
We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
IDEAL CANDIDATE WILL HAVE FULL UK DRIVING LICENCE AND BE WILLING TO DRIVE AND GO ON MOPED WHEN Required
*mobile allowance to be paid during hours driving
If you're the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch.
....Read more...
Type: Permanent Location: Lambeth,England
Start: 11/07/2025
Salary / Rate: £30,690.91 per annum plus mobile allowance
Posted: 2025-07-11 14:44:09
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The Role
Environmental Enforcement Officer - Lambeth - Full-Time; 42.5 hours - £34,365.50 per annum
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you have excellent customer service skills and enjoy being on the go?
Could you be our next Environmental Enforcement Officer?
As an Environmental Enforcement Officer, you will enforce local laws to protect the area from litter, dog fouling, various other breaches, and local bye-law violations.
So, what can you expect as an EEO?
You will be helping members of the public, patrolling streets and upholding environmental conducts.
What you will do:
- You will monitor and enforce within the London Borough of Lambeth by foot patrol, make enquiries and pursue action where appropriate
- You will examine reports of littering, fly tipping and dog fouling and other similar offence
- You will issue Fixed Penalty Notices for offences where appropriate
- You will prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed
- You will record witness statements and conduct interviews under caution when required
- You will validate and verify personal details of offenders
- You will build good working relations with key service areas and other agencies including the Police
What you will bring:
- Experience of enforcement work (including security work)
- Knowledge of environmental services such as cleansing and waste collection (desired)
- Skill to converse well to different audiences and work as part of a team
- Be able to deal with complaints and resolve complex issues
- Enthusiasm and a positive can do attitude to work
So, could this role be for you?
Our Enforcement Officers the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You'll be making a real difference to the local area!
Many of our current managers started out with us as Enforcement Officer, so this could be a great place to start your career!
At APCOA, we are always thinking of creative ways to reward our employees.
Here is a sample of some of the current benefits on offer:
£34,365.50 per annum
42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays
20 days annual leave plus 8 Bank Holidays
Training and Promotion
Employee Discount Scheme
Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Lambeth,England
Start: 10/07/2025
Salary / Rate: £34,365.50 per annum
Posted: 2025-07-10 15:37:04
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The Role
Civil Enforcement Officer - Southport - Full Time; 40 hours per week - £25,875.20 per annum
Could you see yourself working outdoors?
Do you have excellent customer service skills?
Do you have a Full Clean driving licence?
If so, you could be our next Dual role Parking and Environmental Enforcement Officer
Within this role you will be patrolling public streets, car parks, green spaces, and public parks.
You will be advising the public of where they can park safely and issuing tickets to vehicles parked in contravention of the TMA 2004.
You will help to maintain clean neighbourhoods by enforcing the Councils litter provision and Public Space Protection Order by way of issuing fixed penalty notices.
You will report any other environmental issues.
You will also be dealing with general enquiries from the members of the public.
Yes, you will be issuing fines, but this job is about creating a positive impact on the local neighbourhood & community.
What will you do?
- You will play an important role in reducing traffic congestion, antisocial behaviour, and environmental crimes.
- You will be expected to issue tickets to vehicles parked in breach of the rules.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will Enforce local laws to protect the area from litter, dog fouling and various other breaches of the Environmental act and Seftons Public space protection order. You will not have to deal with these issues but you will however be required to issue tickets/notices.
- You will be walking between 10-15 miles a day in all weathers.
So, could this role be for you?
- You will be dealing with members of the public face to face, at times in challenging situations.
- The aptitude to work on your own or as part of a team is so important for this role.
- Youll need to be reliable, self-motivated, and capable of dealing with possibly argumentative people or situations.
- Knowledge of environmental services would be of use but its not essential.
- You will need to have the ability to write short factual statements and detailing Evidence for any further prosecution in court / Tribunal.
- PC skills would also be an advantage, as you will be using a handheld device daily.
- You will need to be over 18 to apply and a full clean Driving Licence would be useful, but not essential.
- Basic English and Maths qualifications would be preferred or demonstration of this from previous employment.
Full training including conflict management is provided, along with offering excellent career progression.
Many of our current managers started out as Enforcement Officers themselves, so this could be a great place for you to kick start your career.
We believe that working for APCOA is great and we are always thinking of creative ways to give more to our employees.
Please note a full DBS will be applied for, and all applicants will be tested at interview for basis Maths and English.
Here is a sample of some of the current benefits on offer to you:
- Up to 28 days leave per annum (includes BH)
- Workplace Pension
- Full Uniform Provided
- Access to Learning & Development
- Employee Discount Scheme
- Flexible Shift Patterns
The shift pattern varies throughout the week:
08:00-17:00, 09:00-18:00, 11:30-20:30 and you will be required to work 3 out of 4 weekends and some bank holidays.
Are you the sort of person who enjoys being on the go? then APPLY online today and one of our recruitment colleagues will be in touch soon.
We have an inclusive workforce that offers employment prospects whoever you are, wherever you work and whatever you do.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business.
We offer a work atmosphere where successes are commended and shared.
With exciting projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Southport,England
Start: 10/07/2025
Salary / Rate: £25,875.20 per annum
Posted: 2025-07-10 13:00:09
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The Role
Civil Enforcement Officer - Bootle - Full Time; 40 hours per week - £27,476.80 per annum
Could you see yourself working outdoors?
Do you have excellent customer service skills?
Do you have a Full Clean driving licence?
If so, you could be our next Dual role Parking and Environmental Enforcement Officer
Within this role you will be patrolling public streets, car parks, green spaces, and public parks.
You will be advising the public of where they can park safely and issuing tickets to vehicles parked in contravention of the TMA 2004.
You will help to maintain clean neighbourhoods by enforcing the Councils litter provision and Public Space Protection Order by way of issuing fixed penalty notices.
You will report any other environmental issues.
You will also be dealing with general enquiries from the members of the public.
Yes, you will be issuing fines, but this job is about creating a positive impact on the local neighbourhood & community.
What will you do?
- You will play an important role in reducing traffic congestion, antisocial behaviour, and environmental crimes.
- You will be expected to issue tickets to vehicles parked in breach of the rules.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will Enforce local laws to protect the area from litter, dog fouling and various other breaches of the Environmental act and Seftons Public space protection order. You will not have to deal with these issues but you will however be required to issue tickets/notices.
- You will be walking between 10-15 miles a day in all weathers.
So, could this role be for you?
- You will be dealing with members of the public face to face, at times in challenging situations.
- The aptitude to work on your own or as part of a team is so important for this role.
- Youll need to be reliable, self-motivated, and capable of dealing with possibly argumentative people or situations.
- Knowledge of environmental services would be of use but its not essential.
- You will need to have the ability to write short factual statements and detailing Evidence for any further prosecution in court / Tribunal.
- PC skills would also be an advantage, as you will be using a handheld device daily.
- You will need to be over 18 to apply and a full clean Driving Licence would be useful, but not essential.
- Basic English and Maths qualifications would be preferred or demonstration of this from previous employment.
Full training including conflict management is provided, along with offering excellent career progression.
Many of our current managers started out as Enforcement Officers themselves, so this could be a great place for you to kick start your career.
We believe that working for APCOA is great and we are always thinking of creative ways to give more to our employees.
Please note a full DBS will be applied for, and all applicants will be tested at interview for basis Maths and English.
Here is a sample of some of the current benefits on offer to you:
- Up to 28 days leave per annum (includes BH)
- Workplace Pension
- Full Uniform Provided
- Access to Learning & Development
- Employee Discount Scheme
- Flexible Shift Patterns
The shift pattern varies throughout the week:
08:00-17:00, 09:00-18:00, 11:30-20:30 and you will be required to work 3 out of 4 weekends and some bank holidays.
Are you the sort of person who enjoys being on the go? then APPLY online today and one of our recruitment colleagues will be in touch soon.
We have an inclusive workforce that offers employment prospects whoever you are, wherever you work and whatever you do.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business.
We offer a work atmosphere where successes are commended and shared.
With exciting projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bootle,England
Start: 10/07/2025
Salary / Rate: £27,476.80 per annum
Posted: 2025-07-10 12:56:04