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Job Title: Customer Service Advisor Salary: £12.83 P/H PAYE (Inclusive of Holiday Pay) | £14.24 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Stoke, ST1 Start Date: ASAP Work Pattern: Monday - Friday | 09:00am - 17:00pm Are you dedicated to delivering outstanding customer service and looking for a meaningful role within a supportive team? As a Customer Service Advisor, you'll play a vital part in our client's Housing and Customer Services Directorate, where you'll engage directly with the public in both telephone and face-to-face settings.
Join us in ensuring that every interaction contributes to a positive customer experience and meets our service quality standards. Key Duties and Responsibilities:
Address a range of specific and general inquiries from the public, internal departments, and external agencies, aiming for resolution at the first point of contact.
Process customer payments through multiple channels, including cash and cheque, while maintaining compliance with audit standards.
Operate various computer systems, including CRM, advanced telephony, and alarms, to facilitate efficient customer interactions.
Support customer inquiries across multiple channels, including online and text-based platforms.
Compile statistical data and reports to assist in service evaluation and improvement.
Actively participate in keeping administrative systems and procedures up to date.
Report technical faults with equipment to ensure continuous service.
Provide flexible shift coverage to maintain core service hours as needed.
Support equalities, data protection, and health and safety policies to uphold customer and data security.
Qualifications and Experience:
Previous experience in a customer service, call center, or similar environment with a focus on quality customer care.
Proficiency in computer applications, including CRM systems, word processing, and telephony technology.
Strong communication, listening, and interpersonal skills with an empathetic and calm demeanor in challenging situations.
Organizational skills to manage a diverse workload in a fast-paced setting.
Flexibility to adapt to changing service demands and the ability to work effectively within a team.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk ....Read more...
Type: Contract Location: Stoke-on-Trent, England
Start: ASAP
Duration: Ongoing
Salary / Rate: Up to £12.83 per hour + PAYE Inclusive of Holiday Pay
Posted: 2024-11-14 09:27:18
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About Us
Corus Consultancy is a dynamic and growing organisation dedicated to [briefly describe the industry, mission, or values].
We are passionate about building a talented team and supporting a positive and engaging work environment.
Our recruitment team plays a key role in identifying and onboarding great talent, and we're looking for an enthusiastic Junior Administrator to join us!
Job Description
As a Recruitment Junior Administrator, you'll support the recruitment team by handling day-to-day administrative tasks, ensuring a smooth hiring process for both candidates and hiring managers.
This role is perfect for someone with strong organisational skills, attention to detail, and a passion for people.
Key Responsibilities
Administrative Support: Assist the recruitment team with all administrative tasks, including scheduling interviews, maintaining candidate records, and updating the applicant tracking system
Candidate Communication: Handle candidate queries and ensure timely, clear communication regarding their application status.
Job Posting & Advertising: Assist in drafting and posting job ads on various platforms to attract qualified candidates.
Screening Assistance: Help review CVs and applications to shortlist suitable candidates for further review.
Onboarding Coordination: Support the onboarding process by preparing offer letters, coordinating pre-employment checks, and assisting with new employee documentation.
Data Management: Maintain and update recruitment databases, reports, and metrics to track the hiring process and candidate pipeline.
Skills & Experience
Essential:
Strong organisational skills and attention to detail
Excellent written and verbal communication skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with recruitment or HR software
Positive, can-do attitude and a willingness to learn
Desirable: ....Read more...
Type: Permanent Location: South East London, England
Salary / Rate: £23500 - £25000 per annum
Posted: 2024-11-13 23:35:02
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Are you a detail-oriented multitasker who thrives in a supportive, organised environment? Join a large organisation helping with various key activities within quality and regulation whilst gaining industry knowledge and career potential. In the Administrative Support role, you will:
Organising meetings, tracking attendance, taking minutes, and monitoring follow-up actions for forumsManaging and auditing sites related to external examining, collating and uploading data and engaging with stakeholders Gathering, uploading, and managing review-related data while providing administrative support to reviewersCollaborating with teams to develop and set up handbooks for partnersHelping to build a resource site, assist with training logistics, and supporting with the administration of communication plans for Managers and team members
To be successful for the Administrative Support, you will need:
Experience in a similar role in an office environmentAdministration and IT skills including data management and Microsoft Office packagesStrong communication, planning and organisational skills with great attention to detail
What's on offer:
Full time working hours, Monday to Friday (start and end times may be flexible for the right person)Hybrid working model with offices based in Wrexham or the ability to work from the comfort of your own home Temporary - 2 months initially£13.00 per hour plus benefits including weekly pay, holiday accrual and more
If you’re ready to jump in and make an impact, apply today to join a supportive team! ....Read more...
Type: Contract Location: LL13 7YU, Wrexham, Wales
Start: 13 November 2024
Salary / Rate: £13 per hour + benefits
Posted: 2024-11-13 17:38:01
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Service Manager - Ross-on-Wye
Holt Automotive are working on behalf of a successful agricultural company in Ross-on-Wye.
They are a successful nationwide business looking to expand their team with the addition of a Service Manager to lead the depot/workshop.
You will be responsible for a team of around 10 members, both skilled engineers and administration teams.
Must have experience in a management position, ideally from an Agricultural / Plant background.
The Service Manager role comes with a competitive package £45-50K Basic DOE - £50-60K OTE.
- Company Pension provided
- Company Car provided
- Bonus scheme
- Continuous Training
- Career Progression
Service Manager Key Responsibilities:
- Responsible for Service Staff and Admin support
- Manage and Motivate the Service Department Staff
- Plan and organise team workload
- Maintain WIP at a manageable level in line with company policy
- Planning and management of workshop consumables inventory levels
Minimum Requirements as a Service Manager:
- Proven management experience in an aftersales environment
- Extensive working knowledge of industry standards and practices including product information and services
- Highly motivated with leadership qualities and target driven
- Prioritising, time management, planning and organisational skills
- Able to deliver high levels of customer service
- Good communicator with well-developed interpersonal skills
- Competent PC skills and administrative ability
- Strong management of Health & Safety
If you want to hear more about the Service Manager role, please send us your CV by clicking apply now or by contacting David Hockley on 07702 167786 or sending an email to david.hockley@holtautomotive.co.uk to discuss further.
Service Manager Ross-on-Wye ....Read more...
Type: Permanent Location: RossonWye,England
Start: 13/11/2024
Salary / Rate: £45000 - £55000 per annum, Benefits: Bonus Scheme, Overtime
Posted: 2024-11-13 15:28:04
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Buyer - Global Leader in design and manufacturing
Location: Maidstone Outskirts, Kent
Contract Type: Permanent
Salary: £ 33280.08
- Join a global leader in design and manufacturing
- Contribute to accelerating society's transition to a cleaner, healthier environment
- Generous benefits package including pension, life cover, health cash plan, and 25 days holiday
- Great company culture with a focus on employee wellbeing and long service awards
- Opportunities for professional development and obtaining CIPS qualifications
Our client, a well-established company based on the outskirts of Maidstone, Kent, is seeking an experienced Buyer to join their team.
As a global leader in design and manufacturing, they are committed to accelerating society's transition to a cleaner, healthier world!
Position Overview
The Buyer will play a crucial role in ensuring the timely delivery of parts and materials to achieve internal and external production targets while securing the best value for the business.
This position involves collaborating with various departments, managing supplier relationships, and implementing cost-saving initiatives to support the company's overall success.
Responsibilities
- Interpret the Company requirement plan and progress purchase orders
- Analyse buying patterns and assess suppliers to maintain optimal stock levels
- Develop and maintain strong supplier relationships to ensure timely deliveries
- Secure long-term cost agreements and review purchase agreements regularly
- Initiate and manage cost-down programs to achieve the best value for the business
- Process Engineering Change Notes (ECNs) and manage electronic and manual systems
- Record vendor performance data and collaborate with accounts staff for financial information
- Manage contractor fitments and ensure smooth operations
Requirements
- High level of accuracy and attention to detail
- Excellent sales and negotiation skills
- Strong communication and interpersonal skills
- Well-organized with the ability to work independently and as part of a team
- Good administrative skills and proficiency in relevant software
- Willingness to obtain CIPS qualifications or demonstrate extensive knowledge gained through experience
Company Overview
Our client is a global leader in the design and manufacturing of leading technology consistently ensuring quality, refinement, and innovation.
With a commitment to accelerating society's transition to a cleaner, healthier environment, they have established themselves as a trusted partner to companies all over the world.
Their unique range of products is crafted at their state-of-the-art facility on the outskirts of Maidstone, Kent, where they foster a culture of excellence and continuous improvement.
Benefits
- Pension scheme after 3 months of employment
- Life cover from day one
- Health Shield cash plan after 7 months
- 25 days holiday plus bank holidays
- Employee Assistance Program (EAP)
- Long service awards
- Numerous employee well-being initiatives
Alongside this comprehensive benefits package, you'll be immersed in a great company culture that prioritises employee well-being and recognises long-serving team members.
Our client fosters a supportive and collaborative environment where you can thrive professionally and contribute to their mission of leaving nothing behind.
How to Apply
If you have the skills, experience, and passion to excel in this Buyer role and contribute to our client's mission, please submit your CV and a cover letter.
For any questions or further information, please contact our recruitment team.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Tonbridge, England
Start: 20/12/2024
Duration: Permanent
Salary / Rate: Up to £33280.08 per annum + + Benefits
Posted: 2024-11-13 14:28:05
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An opportunity has arisen for aConveyancing Assistant to join a Residential Conveyancing team at a well-established legal firm.
This full-time, permanent role offers excellent benefits and salary up to £25,000.
The ideal candidate will have experience in conveyancing and a minimum of 1 years of administrative experience.
As a Conveyancing Assistant, you will support various residential conveyancing transactions, liaising with clients, solicitors, and estate agents to ensure the smooth progression of property transactions.
This role is ideal for an experienced conveyancing secretary looking to progress into a fee-earning position.
You will be responsible for:
* Drafting and reviewing legal documents, including contracts and title deeds.
* Conducting property searches and investigating titles.
* Assisting in managing completion dates and handling transaction-related finances.
* Maintaining thorough records and updating databases to ensure accurate transaction tracking.
What we are looking for:
* Previously worked as a Conveyancing Assistant, Conveyancing Secretary, Legal Assistant, Legal Secretary or in a similar role.
* Experience in conveyancing and a minimum of 1 year of administrative experience.
* Familiarity with residential conveyancing processes and property law.
* Skilled in using conveyancing software and Microsoft Office.
* Strong organisational and communication skills.
Apply now for this exceptional Conveyancing Assistant opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Birmingham, England
Start:
Duration:
Salary / Rate: £25000 - £25000 Per Annum
Posted: 2024-11-13 13:06:43
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An opportunity has arisen for aConveyancing Assistant with experience in a law firm to join a Residential Conveyancing team at a well-established legal firm.
This full-time, permanent role offers excellent benefits and salary up to £25,000.
As a Conveyancing Assistant, you will support various residential conveyancing transactions, liaising with clients, solicitors, and estate agents to ensure the smooth progression of property transactions.
This role is ideal for an experienced conveyancing secretary looking to progress into a fee-earning position.
You will be responsible for:
* Drafting and reviewing legal documents, including contracts and title deeds.
* Conducting property searches and investigating titles.
* Assisting in managing completion dates and handling transaction-related finances.
* Maintaining thorough records and updating databases to ensure accurate transaction tracking.
What we are looking for:
* Previously worked as a Conveyancing Assistant, Conveyancing Secretary, Legal Assistant, Legal Secretary or in a similar role.
* Experience in conveyancing and a minimum of 1 year of administrative experience.
* Familiarity with residential conveyancing processes and property law.
* Skilled in using conveyancing software and Microsoft Office.
* Strong organisational and communication skills.
Apply now for this exceptional Conveyancing Assistant opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Birmingham, England
Start:
Duration:
Salary / Rate: £25000 - £25000 Per Annum
Posted: 2024-11-13 12:59:28
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Service care solutions are looking for a skilled Litigation Solicitor with experience in Court of Session litigation to support a team in the Office of the Advocate General.
The Litigation Division of the UK Government's Scottish Legal Team, is seeking a temporary Litigation Solicitor to join their dynamic team.
The initial contract is for 6 months with a possible extension of 23 months .
It will be based in Edinburgh with the role requiring full-time commitment, 5 days a week, 35 hours, with a hybrid working policy with some flexibility.
Closing date is: Tuesday 19th November at 10 AM
Key Responsibilities:
Undertake a diverse range of litigation work for UK Government Departments
Handle cases in areas such as immigration, Human Rights, constitutional law, and equality law
Develop skills in Court of Session litigation, particularly judicial review work
Possibly engage in cases before the Upper Tribunal
Interact with UK Government policy, legal, and operational clients, as well as Counsel and opposing solicitors
Requirements: -
Advocate or Solicitor admitted in Scotland and holding a valid practising certificate issued by the Law Society of Scotland.
Proven experience in litigating in the Court of Session
Experience in representing Government or other public bodies in civil litigation
Knowledge of immigration and administrative law, the devolution settlement, and/or human rights law
Benefits:
Hybrid working
Representing the Scottish Government
This temporary position offers a unique opportunity to work on high-profile cases and expand your litigation experience.
If you are a dedicated Litigation Solicitor looking to make a positive impact through legal advocacy, apply now by submitting your CV to Beth Kirby via email, beth.kirby@servicecare.org.uk, or via phone at 01772208969 .
we also offer a referral bonus of up to £250 if you know someone looking for work..
Please pass on this information!
....Read more...
Type: Contract Location: Edinburgh, Scotland
Start: ASAP
Duration: 6 month
Salary / Rate: £294.21 - £297.15 per day
Posted: 2024-11-13 11:34:37
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Sacco Mann are recruiting for a residential conveyancing assistant to join a highly reputable firm of Solicitors in Silsden, Keighley.
The role would suit a conveyancing assistant with upwards of 12 months experience within a residential conveyancing team.
My client is a long-established and respected law firm and is well known for providing clients with a friendly, reliable, and professional service.
They are highly regarded throughout the region as one of the leading firms, providing expert legal advice with exceptional client care.
Working within the Conveyancing department, you will provide support to a number of fee earners on their caseloads.
Other duties will include:
Effective and accurate case management using Proclaim
Preparation, organisation and archiving of legal files and supporting documentation
Digital dictation and diary management
Liaising with clients and third parties
General administrative duties including answering e-mails, post, photocopying plus others
Ordering of property searches and carrying out of necessary client ID checks
Land registry management
Preparing and overseeing exchanges and completions
Billing
You will be a conveyancing assistant with upwards of 12 months experience dealing with a wide range of residential conveyancing matters.
It is essential that you are ambitious and want to join a growing business in which you will have the opportunity to develop and progress.
How to Apply Sound like the role for you? If you are interested in hearing more about this opportunity, or wish to apply to it, then please contact Chloe Murphy on 0113 467 9783 or ask to speak to another member of the Private Practice East division. ....Read more...
Type: Permanent Location: Keighley, England
Salary / Rate: £22500 - £26500 per annum
Posted: 2024-11-13 09:52:55
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Sacco Mann are recruiting for a residential conveyancing assistant to join a highly reputable firm of Solicitors in Harrogate.
The role would suit a conveyancing assistant with upwards of 12 months experience within a residential conveyancing team.
My client is a long-established and respected law firm and is well known for providing clients with a friendly, reliable, and professional service.
They are highly regarded throughout the region as one of the leading firms, providing expert legal advice with exceptional client care.
Working within the Conveyancing department, you will provide support to a number of fee earners on their caseloads.
Other duties will include:
Effective and accurate case management using Proclaim
Preparation, organisation and archiving of legal files and supporting documentation
Digital dictation and diary management
Liaising with clients and third parties
General administrative duties including answering e-mails, post, photocopying plus others
Ordering of property searches and carrying out of necessary client ID checks
Land registry management
Preparing and overseeing exchanges and completions
Billing
You will be a conveyancing assistant with upwards of 12 months experience dealing with a wide range of residential conveyancing matters.
It is essential that you are ambitious and want to join a growing business in which you will have the opportunity to develop and progress.
How to Apply Sound like the role for you? If you are interested in hearing more about this opportunity, or wish to apply to it, then please contact Chloe Murphy on 0113 467 9783 or ask to speak to another member of the Private Practice East division. ....Read more...
Type: Permanent Location: Harrogate, England
Salary / Rate: £22500 - £26500 per annum
Posted: 2024-11-13 09:52:36
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Role: Office Administrator/Receptionist
Location: Sligo
Salary: Negotiable DOE
Our client a construction company are currently recruiting an Office Administrator/Receptionist to join their team.
Responsibilities:
.Greeting visitors at office.
.Provide administrative support to the management team.
.Ensuring the office environment is clean, safe, and well-maintained.
.Assisting with administrative tasks and other duties which may arise.
Requirements:
.Minimum 3 years' experience in a similar role.
.Excellent communication and organisational skills.
.Excellent attention to detail.
.Ability to work on you own and as part of a team.
MC
....Read more...
Type: Permanent Location: Sligo, Republic of Ireland
Start: ASAP
Posted: 2024-11-13 08:37:51
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Business Support Officer (Safeguarding & Adult Social Care)
Location: BarnsleySalary: £14.40 ltd per hour Hours: full time - 37 hours per week Assignment: Initial 2 months, with the possibility of extension
Are you passionate about supporting vulnerable adults and making a real difference in adult social care? We are seeking a dedicated and resilient Business Support Officer to join a safeguarding team!
As part of our ongoing commitment to providing excellent services to our community, you'll play a crucial role in supporting safeguarding meetings, minute-taking, and administrative functions within adult social care.
Key Responsibilities:
Minute-Taking & Documentation: Attend safeguarding meetings, take accurate minutes directly onto a mobile device, and upload minutes and documentation to Erica.
Meeting Coordination: Arrange venues, coordinate meetings with professionals and families, and send team invites as required.
Distribute Information: Ensure approved minutes are distributed to professionals and meeting attendees.
Inbox Management: Support the daily management of the safeguarding coordination inbox.
Additional Tasks: Provide administrative support for updating the Learning Disability register and other safeguarding-related tasks.
What We're Looking For:
Qualifications & Experience:
A Level 2 / 3 qualification or a business support background (or a strong interest in developing within this field).
Previous experience with minute taking
Skills & Attributes:
Excellent organisational skills with the ability to prioritise tasks effectively.
Strong communication skills to engage with professionals, families, and other stakeholders.
Ability to work under pressure while maintaining attention to detail.
Personal resilience to handle sensitive and emotionally charged information related to vulnerable adults.
What We Offer:
Supportive Environment: Join an award-winning council that is forward-thinking and committed to developing its workforce.
Professional Growth: Benefit from regular training and opportunities to develop in a positive, nurturing work environment.
Job Satisfaction: Make a tangible difference in the lives of vulnerable adults and help deliver vital safeguarding services.
If you're looking to make a real impact and thrive in a supportive, dynamic team, please contact Emily @ Service Care on 01772 208964 or email emily.bentley@servicecare.org.ukBenefits of working for Emily @ Service Care Solutions:
A specialist, dedicated Social Work consultant offering single point of contact
Exceptional referral bonuses
An extensive & exclusive range of Social Work vacancies across the UK
Nationwide provider Social Work staff to over 200 local authorities.
DBS disclosures provided via fast track online services free of charge.
Note: Do you know someone who is looking for work in this field? If so, please pass these details on to them.
If we are able to place them into work such as this, lasting over 13 weeks, we will happily pay you a £250 referral bonus ....Read more...
Type: Contract Location: South Yorkshire, England
Start: ASAP
Duration: Initial 2 month
Salary / Rate: Up to £14.40 per hour
Posted: 2024-11-12 23:35:03
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Marketing and Design Executive
Sevenoaks, Kent
£28,000pa - £30,000pa
Monday to Friday 9am - 5:30pm
Our client, a bespoke manufacturing company, is seeking a talented Marketing and Design Executive to join their creative team in Sevenoaks, on a permanent basis.
This is an exciting opportunity for a skilled professional to contribute to the success of a growing organisation, known for their innovative products and high-profile projects.
As a Marketing and Design Executive, you will play a crucial role in supporting the company's marketing and design initiatives.
You will be responsible for creating engaging digital and print assets, assisting with marketing projects, and providing administrative support to ensure the smooth running of the department.
The role would suit a creative, adaptable and detail-oriented person, who has a strong background in both design and marketing.
Key Responsibilities will include:
- Design a range of digital and print assets, including adverts, brochures, technical documents, banners, exhibition displays, promotional materials, and presentations
- Assist with marketing project requirements, such as content creation, competitor research, trade shows, photography, email marketing campaigns, video creation, and SEO
- Support daily administration and organisational tasks, including updating website content, managing contact lists and data, conducting supplier research, obtaining quotes, and photographing new projects
Job Requirements:
- 3 years experience in a graphics/marketing role
- Experience with Adobe Creative Cloud (InDesign / Illustrator/ Photoshop)
- An in-depth understanding of brand marketing and design principles
- A relevant qualification in graphics or marketing
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Sevenoaks, England
Start: 18/11/2024
Salary / Rate: £28000 - £30000 per annum + + Benefits
Posted: 2024-11-12 17:30:31
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Zest Optical are working with a global leader in diagnostic equipment, treatment solutions, and software for the eye care industry.
They provide state-of-the-art medical devices and technology solutions to optometry and ophthalmology professionals worldwide
On offer is an opportunity to develop your career as a Sales Specialist to join the UK team, covering the South of England.
This role will focus on growing sales and building relationships within the optometry and ophthalmology segments, promoting a range of diagnostic equipment, treatment solutions, and software.
Sales Specialist Optical Medical Devices - Role
Sales & Territory Management
Product Expertise and Demonstrations
Customer Support & Relationship building
Market insights and Competitor Analysis
Administrative Duties & Compliance
Field based across the South East (Northern Home Counties, North London, West London, SW London)
Sales Specialist Optical Medical Devices - Requirements
Proven sales experience in the medical device or healthcare industry; experience within optometry or ophthalmology sales is highly preferred.
A strong track record in medical sales with a genuine interest in transitioning to the eye care field.
High technical proficiency & IT literacy, ability to quickly learn and apply new technical information, with a commitment to continuous learning.
Desire to progress with a company.
Sales Specialist Optical Medical Devices - Salary
Base salary up to £45,000 (possibly negotiable)
Lucrative bonus scheme
Range of additional benefits including Car, professional training and development
For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £40000 - £50000 per annum + + benefits package
Posted: 2024-11-12 16:43:24
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Are you an experienced Office Administrator? Would you like a job working in a fast-paced environment for a global, market leading organisation that offers a competitive salary, great benefits, training and career development? Priding themselves on providing a world class service within the compliance and testing industry, our client is looking to recruit an Office Administrative Assistant to support the HR & Finance team with a variety of projects.As Administrative Assistant your duties will include:
Answering the telephone and dealing with correspondence Organising Health & Safety drillsKeeping maintenance records up to dateManagement of office suppliesFacilitating and conducting trainingActing as a liaison across different teamsMaintain and update the records systemPayroll Administrative dutiesAssist with employee relationsOther duties as required
We would love to see your CV if you have the following skills and experience:
Previous demonstrable experience in an office environment (Minimum 2 years)HR/Payroll administration experience desirableExtensive knowledge of Microsoft Word, Excel, Outlook, HR softwareThe ability to present information, communicate with and respond to questions from employees and managers, write reports and business correspondenceThe ability to handle and prioritise multiple tasks and work to deadlinesExcellent customer service and interpersonal skillsHappy to work independently and with minimal supervision
In return for your experience - you will be rewarded with a permanent, full time opportunity with a competitive salary from £25,000 per annum, plus a range of benefits, 25 days holiday per year plus bank holidays. If this sounds like just the challenge you have been looking for please apply today! ....Read more...
Type: Permanent Location: https://recruitment.supertemps.co.uk/vacancies/9310/administrative-assistant.htm
Start: 12 November 2024
Salary / Rate: £25k per year + Company Benefits
Posted: 2024-11-12 16:40:34
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JOB DESCRIPTION
This position is critical to the functionality of the Business Operations Group to provide support and administrative assistance.
Please note this is a part-time position (approximately 30 hours per week).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordination of tradeshows and tradeshow related events which includes the following: Registering for shows and ordering booth space Ordering furniture, décor, electric, and cleaning for booth Arranging for displays and promotional items Coordinating the attendees, ordering badges and communicate essential inforamtion to appropriate parties Track financial & logistical data to the events and provide data for future budget planning Participate in select pre & post event marketing campaigns. Maintain property and software renewals Coordinate orgainze paperwork for approved contractor program Enter contractor insurance certificates new and renewals into SAP Archive files with storage facility Retrieve files from storage facility and send back to refile Send W9's to sales reps and field personnel Run SAP sales reports as needed Assist with all administrative functions for the Business Operations Group (examples mail, filing, scanning)
Education:
High School diploma or GED
Experience:
One to two years related experience and/or training
Skills and Abilities:
Written and verbal communication skills Time management skills Organizational skills Proficient in Microsoft Office and SAP
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-11-12 15:51:18
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
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* This is a remote position
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ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
The salary range for applicants in this position generally ranges between $55,000 and $65,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-11-12 15:44:41
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Project Administrator is responsible for managing all facets of a project's administrative duties for TremCare, TremSource and OLI.
This includes managing payables, customer billings & receivables, field resource & customer communication.
This individual displays a high degree of professionalism, organization and cooperation with customers, field and internal personnel.
This position partners with the Sales Rep, Field Technicians and internal departments such as IT, Finance/Accounting, Sales, Accounts Payable, Credit and Product
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Set up orders and complete all required steps, including the review of job information, follow-up with sales representatives, verify information in SAP, set up equipment record(s), create inspection schedules, and calculate hours allowed per inspection Prepare quotes based on information provided by the Sales Representative Prepare TremCare Agreement, selecting the correct document based on what was sold Finalize: Verify all paperwork has been received, update SAP, assemble reps/customer's package, prepare necessary correspondence, and route to appropriate parties Handle TremCare orders running through General Contracting Handle any changes to document after issuance (including ownership changes) Review job margins, provide renewal pricing and process renewals Prepare accurate and specific customer invoices, enter vendor invoices, contracts, daily invoices, and track job progress Investigate and help resolve credit issues Provide Maintenance Plan/Service Order Assistance for Production Group as needed Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Act as liaison with accounting, field resources, sales force and contractors assisting with questions pertaining to various services Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Build strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons Learn and understand services provided Create Leak Repair Service Orders, log information into Dispatch System and prepare billings
EDUCATION:
Associates degree preferred, or must have equivalent work experience
EXPERIENCE:
Must have at least three years prior experience in a similar role involving customer service and/or admin support function in a sales or technical field environment.
Prior experience with billing, A/R, A/P functions required.
Must have experience in a fast-paced office environment.
OTHER SKILLS AND ABILITIES:
Ability to manage multiple priorities, effective Team Player, self motivated, quick learner Exceptional organization skills Strong data entry skills Ability to anticipate and identify problems and strong initiative in problem solving Superior communication skills with the ability to read, write and communicate fluently in English High degree of flexibility requiring excellent customer service skills and orientation Proficient in spreadsheet, word processing and database necessary Knowledge of SAP a plus
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-11-12 15:44:38
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Office Administrator is accountable and responsible for basic customer service, accounts payable, financial reporting, and general site administration and coordination as needed.
This position has no direct reports and will report to the Controller.
ESSENTIAL DUTIES & RESPONSIBILITIES: List the job's essential functions or key responsibilities from most important or time-consuming to least (daily, weekly, monthly, annually or another regular/irregular interval)
Performs basic accounting/bookkeeping duties including data entry into Quickbooks software, managing accounts payables, vendor set up and management, check runs & ACH payment creation.
Manage order entry & entering quotes into systems as needed.
Provide invoices to customers.
Assist with shipping administration as needed.
Perform general office duties such as ordering supplies, maintaining records management systems, reporting and tracking as required.
Answers & directs phone calls, greets onsite visitors.
Open, sort & distribute incoming correspondence, including faxes & email.
File & retrieve corporate/divisional documents, personnel records & reports.
Available as backup for purchasing as needed.
Performs other related duties as assigned.
EDUCATION & EXPERIENCE:
High school diploma or general education degree (GED)required, some college education a plus. A minimum of three years experience in bookkeeping and general office administration.
Must have a minimum of three years experience with reporting and regular and rigid close schedules. Requires strong working and operational knowledge of Quickbooks and US GAAP accounting principles. Cost accounting experience is a plus.
OTHER SKILLS, ABILITIES & QUALIFICATIONS:
Literate in use of accounting, word processing, database & spreadsheet software.
Performg day-to-day clerical & administrative tasks such as maintaining information files & processing paperwork in a proactive manner.
Must be very detailed oriented Ability to manage multiple priorities, effective team player, self motivated, quick learner Excellent communication skills with the ability to read, write and communicate fluently in English.
Spanish speaking a plus.
PHYSICAL DEMANDS: Incumbent must be able to stand, sit, walk, use hands, reach, climb, talk, and hear.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $52,960 and $66,200 This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Coppell, Texas
Posted: 2024-11-12 15:42:37
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: Accountable for all daily operations of the plant from production and manufacturing to ensuring policies, procedures and safety guidelines are followed.
To enforce and develop processes that will maximize safety, quality, and productivity.
TREMCO'S EXPECTATIONS FOR ALL LEADERS:
Embodies the company's core values of transparency, trust, and respect by demonstrating integrity, commitment, responsible entrepreneurship, and moral courage.
Applies the company's policies and adheres to processes to ensure compliance and organizational best practices.
Demonstrates a commitment to diversity, equity, and inclusion in all areas of responsibility such as hiring and promotion decisions.
Effectively and efficiently onboards new employees.
Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation.
Coaches and manages employees using the company's philosophy and tools to ensure talent is developed and retained.
Constructs succession plans to ensure sustainability and continuity of area of responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Accountable for plant operations including oversight of supervisors and administrative staff.
Plant areas may include: Maintenance, production, shipping, and quality control.
Understand and optimize use of budget, remaining accountable to the plant's financial performance.
Responsible for annual budgeting and quarterly forecasting processes.
Develops strategies that ensure effective achievement of Lean Manufacturing objectives.
Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation.
Works with senior management to ensure manufacturing goals are consistent with strategic direction.
Ensure order processing matters are filled to their entirety.
Fulfill compliance reporting and plan yearly maintenance, inspections, audits, and projects.
Optimize inventory and organization, including oversight of parts, supplies and raw materials.
Demonstrates acommitment to diversity in hiring and promotion decisions.
Analyze maintenance status reports and assist with machine troubleshooting, ensuring that all machines meet safety operating standards.
Oversee the plant Health & Safety Program.
Ensure safety standards are understood and met.
Recommend and work in conjunction with Director on plant capital expenditures.
Review and implement new procedures and processes.
Coordinate with Quality Control & R&D on the development of new products and testing protocols.
Arrange outside services and contractors as needed.
Accountable to ensuring appropriate reporting of: Incidents, production concerns, customer inquiries, etc.
Assist with internal troubleshooting/investigating customer complaints and inquiries.
Ensures plant operates within compliance of all legislative, regulatory, safety, and company mandates.
EDUCATION REQUIREMENT:
Bachelors degree in Engineering, Business, or related field
EXPERIENCE REQUIREMENT: A minimum of 3 years' supervisory experience required The following is preferred: Previous experience in a Plant Manager role Experience with shift operations
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
SAP (Preferred) Lean Six Sigma (Required) Ability to assess a situation and mediate the issue to ensure a constructive outcome.(Required) Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
(Required) Knowledge of safety, environmental, and workplace regulations.
(Preferred) Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation skills.
(Preferred) Computer Literacy: Ability to apply excel, word, and SAP applications to daily job responsibilities.
(Required)
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The Company offers a competitive salary based on education and experience.
We provide access to a variety of employee benefits including but not limited to health (medical, dental, and vision) insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Tremco CPG Inc.
is an equal opportunity employer.Apply for this ad Online! ....Read more...
Type: Permanent Location: Columbus, Georgia
Posted: 2024-11-12 15:12:08
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JOB DESCRIPTION
The WTI Field Resources Supervisor is responsible for the timely delivery of services, profitability, and all employee management and training within the region.
Duties/Responsibilities, Core Knowledge:
Coordinate staffing and scheduling of all WTI Field Reps in his/her respective region to ensure proper utilization of manpower on specific jobs for highest profitability.
Collaborate with other Field Supervisors as necessary. Oversee the Quality Control (QC) process of all WTI Field Reps in the region, which will include random site visits to previous and current job sites, proper documentation to ensure that all work was completed properly and that the customer is fully satisfied.
Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet required percentage.
The Supervisor should stress the profitability factor to all field personnel. Weekly communication with Sales Managers is required.
The Supervisor will field all questions/concerns from the WTI Field Reps and will handle all discrepancies between the WTI Field Reps and the Sales Force. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. The Supervisor will also be the main contact for the office personnel if there are any problems concerning a WTI Field Rep. Ensure that all WTI Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct training (both hands-on field training and classroom style) for Field Reps, according to WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval/certification of each Field Rep including: OSHA Hazard Awareness, ToolBox Talks, etc. Provide training of new contractors on the proper application of Tremco Rood Systems. Demonstrate working knowledge of all services provided. Manage, monitor and document performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work related issues.
Consult with Human Resources as needed. Work in conjunction with the Recruiting Department for hiring of all new personnel.
Ensure that all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including: expense management monthly sales projections Field Tech time management status reports bidding jobs with reps large job sign offs, project documentation, etc. Perform any other duty and/or project as required or assigned by the Vice President of WTI General Services.
Skills, Qualifications, Experience, Special Physical Requirements:
High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior commercial roofing experience including patch and repair skills Knowledge of Project Management, planning and scheduling skills Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge Understanding of budgeting and expense management Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Work independently; solve problems, and ability to delegate assignments, such as quoting and pricing Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx.
100 lbs.
over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc) Ability to travel out of town, may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The salary range for applicants in this position generally ranges between $70,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Atlanta, Georgia
Posted: 2024-11-12 15:01:54
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability.
Collaborate with other Supervisors as necessary.
Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied.
Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage.
The Supervisor should stress the profitability factor to all field personnel.
Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps.
Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters.
Be the primary contact for the office personnel if there are any issues concerning a Field Rep.
Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer.
Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc.
Demonstrate a working knowledge of all services provided.
Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues.
Consult with the Regional Business Manager (RBM) and HR as needed.
Work with the HR and Recruiting department to hire all new personnel.
Ensure all required paperwork is submitted to the corporate office on a timely basis.
Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information.
Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc.
Review time reports daily and make necessary corrections with the admin team.
Attend all required calls and meetings.
Perform any other duties and/or projects as required or assigned by the RBM. OTHER SKILLS AND ABILITIES:
Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling.
Knowledge and experience in monitoring and maintaining quality control.
Functional computer skills.
Safety training and OSHA knowledge. Understanding of budgeting and expense management.
Competencies: Adaptable and willing to change with business needs. Professional and leads by example.
Diversity awareness and ability to adjust to multiple personalities.
Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management.
Work independently, solve problems, and delegate assignments, such as quoting and pricing.
Demonstrate a high degree of accountability and ethical behaviors.
Excellent customer service and ability to build relationships.
Other Requirements: Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
Apply for this ad Online! ....Read more...
Type: Permanent Location: San Francisco, California
Posted: 2024-11-12 14:59:55
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JOB DESCRIPTION
The WTI Field Resources Supervisor is responsible for the timely delivery of services, profitability, and all employee management and training within the region.
Duties/Responsibilities, Core Knowledge:
Coordinate staffing and scheduling of all WTI Field Reps in his/her respective region to ensure proper utilization of manpower on specific jobs for highest profitability.
Collaborate with other Field Supervisors as necessary. Oversee the Quality Control (QC) process of all WTI Field Reps in the region, which will include random site visits to previous and current job sites, proper documentation to ensure that all work was completed properly and that the customer is fully satisfied.
Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet required percentage.
The Supervisor should stress the profitability factor to all field personnel. Weekly communication with Sales Managers is required.
The Supervisor will field all questions/concerns from the WTI Field Reps and will handle all discrepancies between the WTI Field Reps and the Sales Force. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. The Supervisor will also be the main contact for the office personnel if there are any problems concerning a WTI Field Rep. Ensure that all WTI Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct training (both hands-on field training and classroom style) for Field Reps, according to WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval/certification of each Field Rep including: OSHA Hazard Awareness, ToolBox Talks, etc. Provide training of new contractors on the proper application of Tremco Rood Systems. Demonstrate working knowledge of all services provided. Manage, monitor and document performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work related issues.
Consult with Human Resources as needed. Work in conjunction with the Recruiting Department for hiring of all new personnel.
Ensure that all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including: expense management monthly sales projections Field Tech time management status reports bidding jobs with reps large job sign offs, project documentation, etc. Perform any other duty and/or project as required or assigned by the Vice President of WTI General Services.
Skills, Qualifications, Experience, Special Physical Requirements:
High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior commercial roofing experience including patch and repair skills Knowledge of Project Management, planning and scheduling skills Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge Understanding of budgeting and expense management Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Work independently; solve problems, and ability to delegate assignments, such as quoting and pricing Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx.
100 lbs.
over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc) Ability to travel out of town, may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The salary range for applicants in this position generally ranges between $70,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Jacksonville, Florida
Posted: 2024-11-12 14:59:23
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The Manager, Field Operations will develop and implement strategic plans to align Tremco Barrier Solutions (TBS) field operations with organizational goals, foster a culture of safety, grow the business, and drive process and policy improvements for maximum efficiency and output.
Effective planning, communication and execution are critical competencies necessary for success in this role.
TREMCO'S EXPECTATIONS FOR ALL LEADERS:
Embodies the company's core values of transparency, trust, and respect by demonstrating integrity, commitment, responsible entrepreneurship, and moral courage.
Applies the company's policies and adheres to processes to ensure compliance and organizational best practices.
Demonstrates a commitment to diversity, equity, and inclusion in all areas of responsibility such as hiring and promotion decisions.
Effectively and efficiently onboards new employees.
Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation.
Coaches and manages employees using the company's philosophy and tools to ensure talent is developed and retained.
Constructs succession plans to ensure sustainability and continuity of area of responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Promote and maintain a safety culture in all installation activities.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Act as an agent of change and improvement to drive resilience, versatility and adaptability, facilitate a culture of teamwork and excellence, as well as timely acceptance to changing business priorities. Oversee the development and execution of key TBS initiatives to enhance field operations and ensure consistent communication of Tremco CPG and business operations initiatives. Drive resource development and allocation strategies to support additional services and products while continuously exploring opportunities for new resources and partnerships. Strategically manage inventory and equipment resources, ensuring optimal allocation, maintenance, and use to support field operations. Oversee budget management and financial planning for field operations, ensuring alignment with organizational financial goals and adjusting strategies as needed. Monitor the industry and market, identify trends, correct utilization metrics, address gross margin and/or operating income concerns, and correct poor performance to prevent future repetitive issues.
Forecast, analyze, and report regularly on established key performance indicators (KPIs).
Establish criteria for success and provide leadership for the achievement of goals.
Monitor key performance and safety metrics, develop comprehensive reports and communicate outcomes to senior leadership and stakeholders. Assess daily operational situations for crisis management, safety and escalation protocol. Develop workforce planning, recruiting, and retention strategies to maintain optimum performance. Ensure high standards of quality and customer satisfaction through strategic oversight while championing outcomes across field and operational teams as well as external partners and vendors. Oversee quality control, schedule random site visits to current and previous job sites, review documentation, and assess customer satisfaction regularly. Model, uphold, and promote professional standards within the field teams to ensure a high level of service delivery, professional conduct and appearance, and safety-first mentality. Ensure company policies and procedures are implemented, communication and followed in accordance with organizational standards. Oversee, conduct, and provide all related employee training, including but not limited to compliance protocols, safety expectations (OSHAS Hazard Awareness, Toolbox Talks, Vehicle Safety/DOT training, etc.) process standards, and customer satisfaction requirements. Effectively lead and foster professional, clear, direct, and timely communication internally and externally.
Act as a liaison between headquarters and the field, lead and encourage effective two-way communication. Manage communication with TBS field operations, executive leadership, and key stakeholders to ensure alignment on initiatives and objectives. Facilitate regular strategic communication with sales, management, leadership and other key stakeholders to proactively identify potential challenges, develop resolutions and execute accordingly.
Leverage collaborative relationships to address higher-level discrepancies and ensure alignment between field operations and sales objectives including but not limited to field resource management, workload balance, job site conditions, product management issues, etc. Manage administrative requirements including but not limited to expense management, timecards and time management, monthly sales projections, status reports, large job approvals, sales quotes, project specifications, etc.
EDUCATION REQUIREMENT:
High school diploma or GED required; Bachelor's degree in related field such as construction management, business, management, communications, etc.
preferred.
EXPERIENCE REQUIREMENT:
With a high school diploma or GED, 5 years of related management experience in customer service, business, construction or services related experience is required. With a Bachelor or higher degree, a minimum of 3 years related management experience required; education will be considered in lieu of experience. On-site construction safety experience is required.
CERTIFICATES, LICENSES, REGISTRATIONS:
OSHA 10-hour training preferred
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Ability to lead and manage a team focused on safety, customer satisfaction, resource productivity, and business profitability. Proven communications skills (written, verbal, presentation, and listening) to clearly, concisely, directly and effectively relay information up, down and across. Financial acumen to meet established balance sheet expectations. Demonstrate leadership qualities necessary to drive cultural change and business growth. Collaborative mind-set Demonstrate a working knowledge of all services provided and how to manage warehouse and equipment assets while complying with state and federal standards. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, MS365, etc.) Technology savvy, familiarity with SAP a plus. Local travel up to 75% of the time to local job sites will be required. Overnight travel up to 50% of the time will be required.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, and lift up to 50 lbs.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Columbus, Ohio
Posted: 2024-11-12 14:55:21
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JOB DESCRIPTION
Carboline is seeking a Sales Support Specialist to work out of their Headquarters in St.
Louis, MO or in Atlanta, GA This person will be responsible for supporting a group of field sales representatives in a variety of administrative tasks from entering and tracking orders, working with customers on a regular basis both in person and over the phone and assisting with various projects/reports.
Requirements:
Prior experience in working in administrative roles involving interaction and communication with customers and sales teams.
Prior experience in working with inventory, order management/tracking systems and project related tasks are a plus.
A Bachelors degree is preferred.
Essential Functions:
Answer a high volume of phone calls, including will-call customers. Input orders with correct price, discounts, commission splits, rate special requirements, products, point of manufacture, sales division, project, market, routing, and freight terms. Coordinate the manufacturing point, scheduling, shipment and delivery of product.
May help prioritize and negotiate product availability, partial shipments, or splitting shipments Follow up daily on order status and notify customers, sales reps, or CSR's of any changes.
Work with production management and expediting to meet customer requirements. Manage Regional consignment inventories Assist sales reps to help manage Marine Dry Dock Projects Work within various customer portals to ensure orders are entered according to portal requirements Work with Deals and Distributors to support order entry and sales support Participate in Inventory Reduction Cost Avoidance Initiatives Work to ensure a successful succession candidate program within service department Handle special assignments as needed.
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Type: Permanent Location: St. Louis, Missouri
Posted: 2024-11-12 14:49:18
