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We are looking for an organised, commercially aware and detail-focused Credit & Funding Administrator to join this friendly and supportive team based in Daventry.
This is a varied role supporting the end-to-end funding and administration process, working closely alongside an experienced Senior Credit professional with extensive industry knowledge from major lending organisations including Close Brothers and Paragon Bank.
The role would suit someone with previous experience within credit administration, finance administration, asset finance, leasing or commercial support who enjoys a role that combines administration, customer liaison and commercial judgement.
Working Pattern & Environment for the Credit & Funding Administrator
Hybrid working available
Monday and Friday working essential
Full time 37.5 hours preferred
Reduced hours around 32 hours may be considered
Potential 4 day week for the right person
Office-based team environment with flexible home working
Team collaboration day typically Tuesday
Relaxed, adult and trust-based culture
The business offers a genuinely flexible and supportive environment focused on quality of work and teamwork rather than micromanagement.
The Role
Duties are likely to include:
Reviewing customer financial information and accounts
Assessing suitability for funding applications
Matching proposals with the most appropriate lender/funder
Preparing and submitting funding proposals
Liaising with lenders and funding providers
Supporting the sales team with funding updates and approvals
Processing funding administration and documentation
Coordinating communication between customers, funders and internal teams
Managing deal progression through to payout and release of goods
Maintaining accurate records and documentation
Supporting the wider finance and commercial process
This role requires someone who can look beyond simple administration and demonstrate good commercial awareness and attention to detail.
About You
The successful person is likely to have:
Previous experience within:
credit administration, asset finance, leasing support
commercial finance administration, underwriting support
strong attention to detail, with good organisation and prioritisation skills
commercial awareness and common sense
confidence reviewing customer financial information
strong communication skills
a calm, reliable and professional approach
Salary & Benefits
£35,000 - £45,000 depending on experience
25 days holiday plus bank holidays
Christmas shutdown
Birthday day off
Pension
Discretionary sick pay
Hybrid/flexible working
Supportive and collaborative environment
Opportunity to learn from an experienced industry professional
Additional Information
This is a fantastic opportunity for someone seeking a long-term role within a stable and supportive business, offering flexibility, autonomy and the chance to develop further within the credit and funding sector.
Application process
Employ Direct is an advertising service of Cameo Consultancy (Recruitment) Limited.
When applying for this role, should you be successful, your details will be forwarded directly to our client, and they will contact you.
....Read more...
Type: Permanent Location: Daventry, England
Salary / Rate: £35000 - £45000 per annum + Flexible Hybrid Model
Posted: 2026-05-19 10:12:09
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The Company
Our client is a well-established and highly respected non-bank lender with a long-standing track record in the Australian market.
Specialising in residential mortgages and continuing to expand their commercial lending capabilities, the business has built a reputation for delivering flexible lending solutions and exceptional customer outcomes.
Operating with an entrepreneurial and commercially minded culture, the organisation combines the agility of a growing business with the scale and stability of an established market leader.
With a strong broker distribution network and significant growth ambitions, the business continues to invest heavily in innovation, product development, and continuous improvement initiatives.
This is an organisation where employees are given genuine autonomy, broad business exposure, and the opportunity to make meaningful impact within a collaborative and fast-paced environment.
The Opportunity
An exciting opportunity has arisen for a Product Manager to join the broader product function, supporting product innovation, enhancement, and continuous improvement initiatives across the lending portfolio.
This role will work closely with stakeholders across pricing, credit, risk, and distribution to drive product outcomes, support strategic initiatives, and contribute to the ongoing growth of the business.
The environment is highly hands-on and suited to someone who enjoys working at pace, taking ownership, and contributing across both strategic and operational initiatives.
Key Accountabilities
Support the ongoing management and enhancement of lending products across the residential mortgage portfolio
Contribute to product innovation initiatives, including new product development and continuous improvement projects
Work collaboratively with pricing, credit, risk, and operational teams to optimise product performance and customer outcomes
Conduct market and competitor analysis to identify opportunities for innovation and growth
Assist in the review and refinement of existing products, policies, and processes
Support transformation and change initiatives across the broader product function
Provide recommendations balancing commercial outcomes, growth opportunities, and risk considerations
Partner closely with broker and distribution channels to improve product competitiveness and customer experience
Ideal Experience
3-5 years experience in Product Management within financial services
Exposure to residential mortgages, lending, banking, or adjacent financial services products
Strong commercial acumen and understanding of balancing growth, profitability, and risk
Excellent stakeholder engagement and communication skills
Comfortable operating within fast-paced and evolving environments
Curious, proactive, and solutions-focused mindset
Ability to challenge ideas constructively and contribute to continuous improvement initiatives
Exposure to home lending products and the mortgage process will be highly regarded
Why Apply?
Join a rapidly growing and highly entrepreneurial non-bank lender
Gain broad exposure across product, pricing, credit, risk, and strategy
Work within a collaborative and commercially focused environment
Opportunity to influence product innovation and transformation initiatives
Fast decision-making environment with less bureaucracy than traditional banks
Strong focus on mentoring, coaching, and internal career development
Work closely with senior stakeholders and gain valuable business exposure
Build your skillset quickly within a business that values ownership and initiative
Your Next Steps
If you are looking to accelerate your product career within a fast-paced and commercially focused lending environment, this could be the ideal next step for you.
Click APPLY to submit your application.
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness.
Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work.
We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.
At Parity, we believe in people, not just data.
Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process.
....Read more...
Type: Permanent Location: Sydney CBD, Sydney, Australia
Posted: 2026-05-19 07:29:52
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
This position is in the Tremco Commercial Sealants and Waterproofing Division
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts in the Virginia territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Four to ten years of related experience and/or training in the construction industry.
A minimum of two years of customer service experience is preferred
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
Assembly line related product segments
Basic knowledge of product chemistries
Insulated Concrete Forms knowledge/experience a plus
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Richmond, Virginia
Posted: 2026-05-19 06:09:59
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
GENERAL PURPOSE OF THE JOB:
Is responsible for managing all Self-Perform Projects and the associated customers (Including GC and large-scale P&R, TremCare, etc.).
This involves working with the Project Foreman, Superintendent, Construction Manager, and Sales Reps associated with the project, to ensure delivery on time and within budget.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Schedule and manage self-perform crews via daily interaction and oversight of crew foreman.When subcontractors are necessary/present on majority self-perform projects, act as liaison to CM for boots on the ground subcontractor oversight (as needed).
Implement and understand project administration requirements.
Create, update, and communicate project schedules and updates.
Control expectations and challenges to keep project on schedule and running efficiently.
Ensure Quality Control/Quality Management of all scope items.
Verify that all project work complies with contract documents.
Be responsible for resolving project issues and problems, providing coordination between self-perform crews, subcontractors, Sales Reps, and owner operations, affirming specifications are followed in accordance with Tremco standards.
Ensure the profitability of the region by effectively managing the team and processes with the tools available including collaboration with the RBM.
Generate reports on project status and ensure owner satisfaction.
Aid in takeoff of opportunities and creation of scope and quantity specifics for project opportunities, as needed.
Participate in CG/CM, Sales Team, and Ops Management related coordination and collaboration.
Provide QA and QC inspections and training at all levels of work to achieve the highest standards of Tremco/WTI roofing practices so that the Tremco Sales team will increase their market share of performed work to WTI.
These areas include:
Field applications - existing and new materials, systems, applications, etc.
Customer service
Reporting compliance
Communicate on a routine basis with the RBM regarding:
Safety compliance results
Project approvals, planning, and results
Personnel and process management
All issues that require collaboration or elevation of authority
Lead and uphold the highest levels of health and safety management in compliance with all codes, laws, and Tremco policies and contribute to developing a safety-oriented culture that will result in 100% compliance of:
Toolbox Talk attendance
DTA reporting
Truck audits
Goal of zero safety related incidents on all projects JOB REQUIREMENTS:
Willing to travel 100% of the area as needed.
General experience and knowledge with the following:
Concrete Restoration
Caulking
Painting
Tuck Pointing
Brick Replacement
Expansion Joints
Parking Garages
Facades of all types
EIFS
Stucco
Brick
Metal Panels
Coatings of all types for vertical and horizontal surfaces
Valid Driver's license
Ability to pass pre-employment background check, drug test, and physical
The salary range for applicants in this position generally ranges between $72,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Jacksonville, Florida
Posted: 2026-05-19 06:08:46
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
This position is in the Tremco Commercial Sealants and Waterproofing Division
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts in the Virginia territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Four to ten years of related experience and/or training in the construction industry.
A minimum of two years of customer service experience is preferred
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
Assembly line related product segments
Basic knowledge of product chemistries
Insulated Concrete Forms knowledge/experience a plus
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Richmond, Virginia
Posted: 2026-05-19 06:08:45
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
This position is in the Tremco Commercial Sealants and Waterproofing Division
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts in the NYC territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Four to ten years of related experience and/or training in the construction industry. A minimum of two years of customer service experience is preferred Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Assembly line related product segments Basic knowledge of product chemistries Insulated Concrete Forms knowledge/experience a plus
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: New York, New York
Posted: 2026-05-19 06:08:40
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Outside Sales Associate
Location: Miami, FL
If you are an ambitious, self-motivated individual with a proven record of effort driven success and are interested in an opportunity to join a highly successful growing sales team in the construction arena, this position may be the right fit for you.
Compensation and Benefits:
Base Salary with strong commission potential
Full health benefits, 401k, pension plan
Great support for training and guidance
Opportunity for advancement
Paid mileage, data plan, laptop provided, etc.
Preferred Qualifications:
Bachelor's Degree (BS) preferred.
Recent college graduates and/or up to 1-4 years in sales.
Former athletes encouraged to apply
Must have a valid drivers' license
Practical computer application literacy (including Microsoft Office Suite and learn internal business systems).
Prior experience that demonstrates a strong work ethic and ability to multi-task.
Must be willing to participate in the year-long training program.
Self-motivated and great organizational skills.
Goal oriented.
Job Functions:
As part of the program, you will be partnered with an experienced Traditional Sales Representative for a period of 18 - 24 months to assist you in your comprehensive, hands-on training.
If you are confident in your sales abilities, have a high degree of energy, and strong interpersonal and communication skills, we invite your inquiry of this position.
This position offers the start to a great career in the high-end building materials industry, focusing on commercial roofing.
Travel within the assigned territory.
The salary range for applicants in this position generally ranges between $60,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure.
Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Type: Permanent Location: Miami, Florida
Posted: 2026-05-19 06:08:33
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JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for Los Angeles County.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the great Los Angeles, CA area.
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Southern New England residency preferred)
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $87,550 and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Los Angeles, California
Posted: 2026-05-19 06:08:33
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Outside Sales Associate
Location: Miami, FL
If you are an ambitious, self-motivated individual with a proven record of effort driven success and are interested in an opportunity to join a highly successful growing sales team in the construction arena, this position may be the right fit for you.
Compensation and Benefits:
Base Salary with strong commission potential
Full health benefits, 401k, pension plan
Great support for training and guidance
Opportunity for advancement
Paid mileage, data plan, laptop provided, etc.
Preferred Qualifications:
Bachelor's Degree (BS) preferred.
Recent college graduates and/or up to 1-4 years in sales.
Former athletes encouraged to apply
Must have a valid drivers' license
Practical computer application literacy (including Microsoft Office Suite and learn internal business systems).
Prior experience that demonstrates a strong work ethic and ability to multi-task.
Must be willing to participate in the year-long training program.
Self-motivated and great organizational skills.
Goal oriented.
Job Functions:
As part of the program, you will be partnered with an experienced Traditional Sales Representative for a period of 18 - 24 months to assist you in your comprehensive, hands-on training.
If you are confident in your sales abilities, have a high degree of energy, and strong interpersonal and communication skills, we invite your inquiry of this position.
This position offers the start to a great career in the high-end building materials industry, focusing on commercial roofing.
Travel within the assigned territory.
The salary range for applicants in this position generally ranges between $60,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure.
Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Type: Permanent Location: Miami, Florida
Posted: 2026-05-19 06:08:24
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
This position is in the Tremco Commercial Sealants and Waterproofing Division
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts in the NYC territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Four to ten years of related experience and/or training in the construction industry. A minimum of two years of customer service experience is preferred Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Assembly line related product segments Basic knowledge of product chemistries Insulated Concrete Forms knowledge/experience a plus
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: New York, New York
Posted: 2026-05-19 06:08:18
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JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for Los Angeles County.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the great Los Angeles, CA area.
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Southern New England residency preferred)
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $87,550 and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Los Angeles, California
Posted: 2026-05-19 06:08:12
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
GENERAL PURPOSE OF THE JOB:
Is responsible for managing all Self-Perform Projects and the associated customers (Including GC and large-scale P&R, TremCare, etc.).
This involves working with the Project Foreman, Superintendent, Construction Manager, and Sales Reps associated with the project, to ensure delivery on time and within budget.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Schedule and manage self-perform crews via daily interaction and oversight of crew foreman.When subcontractors are necessary/present on majority self-perform projects, act as liaison to CM for boots on the ground subcontractor oversight (as needed).
Implement and understand project administration requirements.
Create, update, and communicate project schedules and updates.
Control expectations and challenges to keep project on schedule and running efficiently.
Ensure Quality Control/Quality Management of all scope items.
Verify that all project work complies with contract documents.
Be responsible for resolving project issues and problems, providing coordination between self-perform crews, subcontractors, Sales Reps, and owner operations, affirming specifications are followed in accordance with Tremco standards.
Ensure the profitability of the region by effectively managing the team and processes with the tools available including collaboration with the RBM.
Generate reports on project status and ensure owner satisfaction.
Aid in takeoff of opportunities and creation of scope and quantity specifics for project opportunities, as needed.
Participate in CG/CM, Sales Team, and Ops Management related coordination and collaboration.
Provide QA and QC inspections and training at all levels of work to achieve the highest standards of Tremco/WTI roofing practices so that the Tremco Sales team will increase their market share of performed work to WTI.
These areas include:
Field applications - existing and new materials, systems, applications, etc.
Customer service
Reporting compliance
Communicate on a routine basis with the RBM regarding:
Safety compliance results
Project approvals, planning, and results
Personnel and process management
All issues that require collaboration or elevation of authority
Lead and uphold the highest levels of health and safety management in compliance with all codes, laws, and Tremco policies and contribute to developing a safety-oriented culture that will result in 100% compliance of:
Toolbox Talk attendance
DTA reporting
Truck audits
Goal of zero safety related incidents on all projects JOB REQUIREMENTS:
Willing to travel 100% of the area as needed.
General experience and knowledge with the following:
Concrete Restoration
Caulking
Painting
Tuck Pointing
Brick Replacement
Expansion Joints
Parking Garages
Facades of all types
EIFS
Stucco
Brick
Metal Panels
Coatings of all types for vertical and horizontal surfaces
Valid Driver's license
Ability to pass pre-employment background check, drug test, and physical
The salary range for applicants in this position generally ranges between $72,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Jacksonville, Florida
Posted: 2026-05-19 06:08:08
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JOB DESCRIPTION
Principal Duties and Responsibilities
The responsibilities include the following (other duties may be assigned):
Lead, coach, and develop customer service team members by setting clear performance expectations, establishing goals, conducting performance evaluations, and providing ongoing feedback to drive engagement and productivity.
Foster a positive, collaborative, and accountable team environment that encourages continuous improvement and professional growth.
Ensure team members are effectively trained in customer service best practices, product knowledge, company policies, and internal systems through the development and maintenance of SOPs and training materials.
Act as the primary escalation point for complex customer inquiries and complaints, ensuring timely, professional, and satisfactory resolution.
Analyze customer feedback, service metrics, and operational data to identify trends and implement process improvements that enhance efficiency and customer satisfaction.
Support the organization's transition from a traditional customer service model to a proactive, end-to-end customer experience approach.
Perform system and regression testing related to customer service processes and workflows to ensure system accuracy and functionality.
Coordinate and submit help desk tickets for system or equipment issues impacting team performance and follow through to resolution.
Monitor Microsoft Dynamics 365 (D365) data and system queries to identify errors and implement corrective actions, ensuring order-to-invoice accuracy and operational efficiency.
Collaborate cross-functionally with Sales, Accounts Receivable, Operations, and Distribution teams to ensure a seamless and consistent customer experience.
Qualifications
Experience and Education Required
Minimum of 3-5 years of experience in customer service or customer support roles
At least 2 years of experience in a lead or supervisory role.
Demonstrated experience handling escalated customer issues and resolving complex service challenges.
Experience working with CRM or ERP systems and customer service platforms.
Education and Experience Preferred
Bachelor's degree in Business Administration, Operations Management, or a related field.
5+ years of direct supervisory experience in a customer service or customer experience environment.
Experience in a manufacturing or distribution environment.
Experience with Microsoft Dynamics 365 (D365) or similar ERP systems.
Prior experience leading process improvement initiatives or participating in continuous improvement programs.
Specific Knowledge, Skills, and Abilities Required
Strong understanding of customer service principles, customer experience strategies, and service recovery techniques.
Ability to lead, motivate, and develop a team in a fast-paced environment.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Proficiency in Microsoft Office (Excel, Word, Outlook) and reporting/analytics tools.
Ability to analyze data, identify trends, and translate insights into actionable improvements.
Ability to collaborate effectively with cross-functional teams, including Sales, Operations, Finance, and Distribution.
Adaptability and willingness to embrace change and support system/process enhancements.
Reasoning Ability
Ability to define problems, collect and interpret data, establish facts, and draw valid conclusions.
Ability to manage complex customer situations by evaluating multiple variables and determining the most appropriate course of action.
Capable of balancing customer needs with business objectives to make sound, timely decisions.
Ability to develop and implement practical solutions to improve processes, efficiency, and customer satisfaction.
Strong critical thinking skills with the ability to anticipate issues and proactively address them.
Certificates, Licenses, and Registrations
None Required
Physical Demands
The physical demands described here are representative of those required to successfully perform the role's essential functions.
Reasonable accommodations will be made for individuals with disabilities.
Prolonged periods of sitting at a desk and working on a computer.
Walking through office and manufacturing environments, using appropriate personal protective equipment.
Ability to climb stairs, bend, stoop, and lift or move up to 50 pounds.
Standing, reaching, talking, seeing, hearing, and writing as part of day-to-day activities.
Work Environment
The work environment is representative of those an employee would encounter in a normal office environment position with some exposure in the manufacturing and distribution center environments.
This position could travel up to 10% of the year, depending upon business needs.
Key Performance Indicators (KPIs)
Timeliness and effectiveness of issue resolution, including escalation turnaround time.
Volume and trend of customer complaints and successful resolution rates.
Team productivity and service level adherence.
Employee engagement and retention within the customer service team.
Adoption and effectiveness of process improvements and system enhancements.
Data accuracy and quality within CRM/ERP systems.
Cross-functional stakeholder satisfaction with customer service support.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hudson, North Carolina
Posted: 2026-05-18 22:10:17
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 3,000 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco Roofing and Building Maintenance is currently searching for a Field Support Specialist.
The Field Support Specialist works closely with the Commercial Roofing Sales Representative to support and increase the sales activity in the region.
Maintains accounts through prospecting, closing, and providing solid market presence including serving customers.
Developing Business
Preparing and/or distributing marketing materials
Inspection and evaluation of the property
Preparing roof drawings and sketches
Preparing scope of work documents
Preparing proposals
Attending sales calls
Pricing patch and repair jobs
Providing technical expertise
Attending meetings with the architect, contractor and/or owner
Managing Accounts
Identifying, analyzing, resolving problems
Preparing reports to owners regarding the condition of roofs.
Project site visits to monitor installation of Tremco roofing products
Identification of any aspect of installation that does not comply with specifications
Review and resolve concerns of architects, contractors and owners regarding Tremco's installation instructions
Coordinating visits with contractors
Preparing reports on progress and problems for the Sales Representative.
QA/ QA+ inspections
Tremcare Gold Service (periodic visual inspection with minor repairs being addressed where detected on Tremco warranted roofs only).
Identifying and troubleshooting problems arising during installation and the lifecycle of the roof May occasionally perform patch and repair work for small leaks that can be performed quickly after identifying the leak and other infrequent, limited physical labor.
May also perform minor maintenance (caulking, flashing touch up, applying small amounts of mastic, removing debris, etc.) to prevent potential leaks.
Other Work
This work may include but is not limited to:
Conducting diagnostic infra-red scans of roofs
Taking photographs
Preparing CADD drawings
Delivering or picking up samples, documents or small products from/to architects, owners and contractors.
Education and/or Experience:
Minimum: Associates degree or equivalent from two-year college or technical school; or combination of education and experience.
Must have a minimum of two to three years of related hands-on experience and/or training in a similar role.
Prior sales and/or customer related experience in roofing industry required.
Qualifications:
Thorough understanding and application of roofing and waterproofing contracting standards.
Experience with MS Word, Excel and familiarity with CADD
Excellent written and verbal communication skills.
Excellent interpersonal and organizational skills.
Ability to build relationships and deliver exceptional customer service.
Good analytical, troubleshooting, and problem-solving skills.
Ability to read, analyze and interpret general business and technical information, e.g.
professional journals and periodicals, technical procedures, or governmental regulations.
Ability to draft reports, business correspondence and similar documents.
Ability to effectively present information and respond to questions from customers, contractors, and architects.
Ability to communicate business and technical information (e.g.
information relating to status of projects, remediation plans, and customer concerns) to Sales Representative.Intermediate skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference and volume.
The salary range for applicants in this position generally ranges between $55,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: El Paso, Texas
Posted: 2026-05-18 22:10:13
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 3,000 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco Roofing and Building Maintenance is currently searching for a Field Support Specialist.
The Field Support Specialist works closely with the Commercial Roofing Sales Representative to support and increase the sales activity in the region.
Maintains accounts through prospecting, closing, and providing solid market presence including serving customers.
Developing Business
Preparing and/or distributing marketing materials
Inspection and evaluation of the property
Preparing roof drawings and sketches
Preparing scope of work documents
Preparing proposals
Attending sales calls
Pricing patch and repair jobs
Providing technical expertise
Attending meetings with the architect, contractor and/or owner
Managing Accounts
Identifying, analyzing, resolving problems
Preparing reports to owners regarding the condition of roofs.
Project site visits to monitor installation of Tremco roofing products
Identification of any aspect of installation that does not comply with specifications
Review and resolve concerns of architects, contractors and owners regarding Tremco's installation instructions
Coordinating visits with contractors
Preparing reports on progress and problems for the Sales Representative.
QA/ QA+ inspections
Tremcare Gold Service (periodic visual inspection with minor repairs being addressed where detected on Tremco warranted roofs only).
Identifying and troubleshooting problems arising during installation and the lifecycle of the roof May occasionally perform patch and repair work for small leaks that can be performed quickly after identifying the leak and other infrequent, limited physical labor.
May also perform minor maintenance (caulking, flashing touch up, applying small amounts of mastic, removing debris, etc.) to prevent potential leaks.
Other Work
This work may include but is not limited to:
Conducting diagnostic infra-red scans of roofs
Taking photographs
Preparing CADD drawings
Delivering or picking up samples, documents or small products from/to architects, owners and contractors.
Education and/or Experience:
Minimum: Associates degree or equivalent from two-year college or technical school; or combination of education and experience.
Must have a minimum of two to three years of related hands-on experience and/or training in a similar role.
Prior sales and/or customer related experience in roofing industry required.
Qualifications:
Thorough understanding and application of roofing and waterproofing contracting standards.
Experience with MS Word, Excel and familiarity with CADD
Excellent written and verbal communication skills.
Excellent interpersonal and organizational skills.
Ability to build relationships and deliver exceptional customer service.
Good analytical, troubleshooting, and problem-solving skills.
Ability to read, analyze and interpret general business and technical information, e.g.
professional journals and periodicals, technical procedures, or governmental regulations.
Ability to draft reports, business correspondence and similar documents.
Ability to effectively present information and respond to questions from customers, contractors, and architects.
Ability to communicate business and technical information (e.g.
information relating to status of projects, remediation plans, and customer concerns) to Sales Representative.Intermediate skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference and volume.
The salary range for applicants in this position generally ranges between $55,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: El Paso, Texas
Posted: 2026-05-18 22:09:48
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Field Sales & Account Manager
Brackley / Remote
£45,000 + Bens
Are you an experienced Field Sales or Account Manager with a background in wireless alarm systems, safety technology, fire alarms, or security monitoring solutions?
We are looking for a proactive and commercially driven Field Sales & Account Manager to join a growing UK manufacturer and specialist provider of wireless safety, lone worker, and remote monitoring systems used across commercial, industrial, healthcare, leisure, hospitality, and retail environments who are based in Brackley
This is a fantastic opportunity for someone who enjoys managing inbound enquiries, developing reseller partnerships, conducting site surveys, and converting technical solutions into long-term customer relationships.
This Field Sales and Account Manager job for my client based in Brackley
Working as part of a growing commercial team, you will manage a mix of new business development and existing account management activities.
This highly autonomous role offers the flexibility of remote working combined with field-based customer visits and occasional collaboration from the Brackley office.
Key responsibilities include:
Managing inbound sales enquiries via phone, email, and website
Conducting customer site visits and surveys across the UK
Developing and supporting reseller and distributor relationships
Delivering product demonstrations and technical sales support
Preparing quotations and following up to secure orders
Coordinating installations and service visits with internal teams
Maintaining accurate CRM records and pipeline activity
Building long-term customer and partner relationships
Providing clear, non-technical advice on wireless alarm and monitoring systems
The Ideal Candidate for the Field Sales job opportunity
Experience selling wireless fire alarms, security monitoring, or safety systems
Knowledge of radio-based or wireless alarm technologies
Experience conducting customer site surveys and recommending solutions
Strong CRM and pipeline management skills
Excellent communication and presentation abilities
The ability to explain technical products in a simple, customer-friendly way
A full UK driving licence
A self-motivated and organised approach to remote working
Experience working with resellers, distributors, or partner networks would be highly advantageous.
Apply Today
If you are an ambitious sales professional with experience in wireless alarm systems, safety technology, fire alarms, or security solutions, we would love to hear from you.
Please send over an updated cv to nking@rdlinegroup.Com or call 01582 878839. ....Read more...
Type: Permanent Location: Brackley, England
Start: ASAP
Salary / Rate: £35000 - £45000 per annum
Posted: 2026-05-18 16:14:05
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Technical Sales Engineer£40'000 - £50'000 Basic + Sales Bonuses (£80'000 - £90'000 OTE) + Extensive Travel + Progression Join a specialist, renowned manufacturer of automotive and aerospace components with ambitious plans to expand their operation.
As technical sales engineer you'll be field based visiting existing clients and developing relationships, whilst also bringing in potential new business and affecting your earnings with a brilliant package on offer.
This company have a fantastic product range and have been successful for many years - with an ambitious CEO in place, they are looking to expand their products into new industries including aerospace and defence.
If you are a sales engineer from motorsport or the aerospace industry, you'll have the ability to make an impact and be able to earn a brilliant package.
As Sales Engineer Your Role Will Include:
* Field based sales engineer visiting key customers around the UK (and EU when needed)
* Mix of account management and developing new business (mostly inbound)
* Mentoring a junior sales engineer As Sales Engineer You Will Need:
* Technical sales background / understanding of automotive
* Fluent English spoken and written
* Keen interest in Automotive / Motorsport
* Happy to travel extensively around the UK and EU
* Commutable to Slough Please apply or contact Issy Mehmet on 02034114199 / 07595120162.
Keywords:Technical sales, BDM, business development, account manager, new business, automotive, aerospace, defence, hydraulics, sales engineer, UK, EU.
This vacancy is being advertised by Future Engineering Recruitment Ltd.
The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted. ....Read more...
Type: Permanent Location: Slough, England
Start: ASAP
Duration: PERM
Salary / Rate: £40000 - £50000 per annum + £90k Package OTE
Posted: 2026-05-18 16:07:28
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Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £36,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Loudwater area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident reapir centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36,000 Bodyshop Loudwater
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA ....Read more...
Type: Permanent Location: Loudwater,England
Start: 18/05/2026
Duration: 0.0 MONTH
Salary / Rate: £36000 per annum
Posted: 2026-05-18 15:40:28
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Team Leader - Account Management
Barnsley
Up to £45,000 + Bonus + Company Car + Benefits
The Opportunity:
Get Recruited are recruiting on behalf of a growing and purpose-driven organisation.
The position offers the chance to manage key client relationships, influence strategic growth, and work closely with senior stakeholders across a complex service-led environment.
The role would suit someone who enjoys building long-term partnerships, leading meaningful conversations, and balancing relationship management with commercial performance.
Alongside managing strategic accounts, you'll also play a key part in supporting and developing a small team while contributing to wider business growth and customer experience initiatives.
The Responsibilities:
Support, mentor and guide a small team of Account Managers.
Help improve commercial processes, structure and accountability across the team.
Work collaboratively with internal departments to support customer satisfaction and business growth.
Build and maintain strategic relationships with key stakeholders across your account portfolio.
Manage the full commercial lifecycle, including renewals, growth opportunities and account development.
Lead consultative conversations with senior decision-makers and customer contacts.
Identify opportunities to expand services and increase account value.
Represent the business at external meetings, conferences and sector events.
Maintain accurate forecasting, account plans and commercial reporting.
The Person:
Must have experience in Account Management.
Must have previous experience managing, mentoring or developing teams.
Strong leadership skills with the ability to motivate and support.
Strong relationship-building skills.
Experience managing complex customer accounts and long-term partnerships.
Strong organisational skills with the ability to manage multiple priorities effectively.
Must be able to drive and travel to visit clients when needed.
Must have experience in an Account Manager, Key Account Manager, Team Leader, Team Manager, Sales Team Leader, Senior Account Manager, Regional Account Manager or similar.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Barnsley, England
Start: ASAP
Salary / Rate: £43000.00 - £45000.00 per annum + Bonus + Company Car + Benefits
Posted: 2026-05-18 15:20:12
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FIELD SALES EXECUTIVE - DIGITAL PRINT & SIGNAGE FULL TIME £40,000 BASIC + COMMISSION + BENEFITS
Looking to join a well-established and highly respected business within the digital print and signage industry where you can focus on building relationships, growing existing accounts, and driving new business opportunities? This could be the perfect next step for you!
Get Recruited are partnering with a growing business, who are a recognised and trusted name within the digital print, signage, and promotional products sector.
Due to continued growth, they are now looking for a driven and commercially minded Field Sales Executive to join their growing sales team.
This is an exciting opportunity to work for a business with an already established customer base, strong internal marketing support, and an excellent reputation for service and support across the industry.
You'll be working closely with existing customers across digital print, signage, promotional gifts, and print service environments, identifying opportunities for replacement machinery, consumables, ink sales, and ongoing support services.
With a dedicated internal marketing team, nationwide engineering support, and partnerships with recognised brands, this role offers huge potential for a motivated sales professional who enjoys developing relationships and delivering results.
Key Responsibilities:
Develop and grow relationships with existing customers within the digital print, signage, and promotional products sectors
Identify and secure new business opportunities across machinery, consumables, inks, and support services
Manage the full sales cycle from initial enquiry through to closing deals and ongoing account development
Work closely with the internal marketing and service teams to maximise sales opportunities generated through service activity and campaigns
Promote a range of industry-leading print and signage solutions
Attend customer meetings, site visits, and industry events across the UK
Deliver excellent customer service and maintain long-term client relationships
Maintain accurate sales records and pipeline updates
You must have:
Proven experience within field sales, business development, or account management within the digital print, signage, large format print, promotional products, or related industries
Strong knowledge of printers, inks, print services, or signage solutions
Experience managing existing accounts while also developing new business opportunities
Excellent communication, negotiation, and relationship-building skills
A proactive, self-motivated, and commercially driven approach
The ability to work independently and manage your own territory effectively
Experienced within Field Sales, Business Development, Area Sales Manager, Sales Executive, Field Account Manager, Territory Sales Manager, Technical Sales Executive, and Commercial Manager
Full UK Driving Licence
Benefits:
Competitive basic salary with uncapped commission potential
Established customer base and strong lead generation support
Supportive and collaborative team environment
Opportunity to work with recognised industry brands
Career progression opportunities within a growing business
Nationwide customer exposure within a thriving sector
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Harlow, England
Start: ASAP
Salary / Rate: £40000.00 - £50000.00 per annum + Hybrid + Commissions + Bonus
Posted: 2026-05-18 14:24:23
-
JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB:
Supervise the quality process to ensure the production environment has what is needed to meet key business/manufacturing metrics, which satisfy customer needs and product standards.
Key responsibilities include spending time on the production floor, performing quality checks on finished products and raw materials, overseeing manufacturing processes and controls, striving for continuous improvement, and supporting ISO quality systems and compliance.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Oversee all quality-related functions in the plant.
Participate in the development of specifications for processing, products, and materials.
Perform all required quality tests for raw materials, work in progress, and finished products.
Ensure that quality checks are performed at the required frequency and targets.
Additionally, periodically evaluate target levels and amend as appropriate.
Regularly audit products and processes to ensure standard work is executed on the floor and in the lab.
Ensure that any non-conforming product is properly identified for a decision on disposition by Management.
Track, report, and reduce manufacturing waste.
Work directly with purchasing personnel on vendor quality or supply issues; assist with vendor selection and qualification.
Lead ISO Quality systems.
Research customer complaints, including but not limited to engaging in root cause investigation, suggesting corrective action, implementing actions, and providing follow-up while following the SAP quality process and maintaining metrics.
Manage all lab functions and staff, while assuring the safety and integrity of those operations and employees.
Maintain all testing equipment and ensure that it is in proper working order.
Organize and maintain related files, logs, and reports.
Develop quality standards/test/inspection plan for raw materials and finished products (specification, sample size, and frequency) as well as a robust training process.
Develop lean and sustainable saving plans and facilitate small K generation and implementation.
Lead all product compliance activities to ensure certification.
Embodies the company's core values of transparency, trust, and respect by demonstrating integrity, commitment, responsible entrepreneurship, and moral courage.
Applies the company's policies and adheres to processes to ensure compliance and organizational best practices.
Demonstrates a commitment to diversity, equity, and inclusion in all areas of responsibility, such as hiring and promotion decisions.
Effectively and efficiently onboards new employees.
Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation.
Coaches and manages employees using the company's philosophy and tools to ensure talent is developed and retained.
Constructs succession plans to ensure the sustainability and continuity of the area of responsibility.
EXPERIENCE REQUIREMENTS:
Minimum of 3 years' experience in quality control within a manufacturing environment with a minimum of 2 years' supervisory experience.
Demonstrated knowledge and experience in quality-related programs such as lean, ISO, six sigma, etc.
EDUCATION REQUIREMENTS:
High School Diploma required.
A bachelor's degree in quality, chemistry, chemical engineering, or a related field is preferred.
OTHER SKILLS AND ABILITIES:
Familiarity with manufacturing regulations and reporting methods.
Knowledge of the production process and team interactions.
Analytical acumen for compiling and analyzing data.
Ability to plan, organize, follow through, and prioritize.
Ability to interact with all levels within the organization.
Strong verbal and written communication abilities.
Quality and safety oriented with attention to detail.
Training in quality programs (lean, ISO, Six Sigma). Benefits:
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cleveland, Ohio
Posted: 2026-05-18 14:10:03
-
JOB DESCRIPTION
Principal Duties and Responsibilities
The responsibilities include the following (other duties may be assigned):
Lead, coach, and develop customer service team members by setting clear performance expectations, establishing goals, conducting performance evaluations, and providing ongoing feedback to drive engagement and productivity.
Foster a positive, collaborative, and accountable team environment that encourages continuous improvement and professional growth.
Ensure team members are effectively trained in customer service best practices, product knowledge, company policies, and internal systems through the development and maintenance of SOPs and training materials.
Act as the primary escalation point for complex customer inquiries and complaints, ensuring timely, professional, and satisfactory resolution.
Analyze customer feedback, service metrics, and operational data to identify trends and implement process improvements that enhance efficiency and customer satisfaction.
Support the organization's transition from a traditional customer service model to a proactive, end-to-end customer experience approach.
Perform system and regression testing related to customer service processes and workflows to ensure system accuracy and functionality.
Coordinate and submit help desk tickets for system or equipment issues impacting team performance and follow through to resolution.
Monitor Microsoft Dynamics 365 (D365) data and system queries to identify errors and implement corrective actions, ensuring order-to-invoice accuracy and operational efficiency.
Collaborate cross-functionally with Sales, Accounts Receivable, Operations, and Distribution teams to ensure a seamless and consistent customer experience.
Qualifications
Experience and Education Required
Minimum of 3-5 years of experience in customer service or customer support roles
At least 2 years of experience in a lead or supervisory role.
Demonstrated experience handling escalated customer issues and resolving complex service challenges.
Experience working with CRM or ERP systems and customer service platforms.
Education and Experience Preferred
Bachelor's degree in Business Administration, Operations Management, or a related field.
5+ years of direct supervisory experience in a customer service or customer experience environment.
Experience in a manufacturing or distribution environment.
Experience with Microsoft Dynamics 365 (D365) or similar ERP systems.
Prior experience leading process improvement initiatives or participating in continuous improvement programs.
Specific Knowledge, Skills, and Abilities Required
Strong understanding of customer service principles, customer experience strategies, and service recovery techniques.
Ability to lead, motivate, and develop a team in a fast-paced environment.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Proficiency in Microsoft Office (Excel, Word, Outlook) and reporting/analytics tools.
Ability to analyze data, identify trends, and translate insights into actionable improvements.
Ability to collaborate effectively with cross-functional teams, including Sales, Operations, Finance, and Distribution.
Adaptability and willingness to embrace change and support system/process enhancements.
Reasoning Ability
Ability to define problems, collect and interpret data, establish facts, and draw valid conclusions.
Ability to manage complex customer situations by evaluating multiple variables and determining the most appropriate course of action.
Capable of balancing customer needs with business objectives to make sound, timely decisions.
Ability to develop and implement practical solutions to improve processes, efficiency, and customer satisfaction.
Strong critical thinking skills with the ability to anticipate issues and proactively address them.
Certificates, Licenses, and Registrations
None Required
Physical Demands
The physical demands described here are representative of those required to successfully perform the role's essential functions.
Reasonable accommodations will be made for individuals with disabilities.
Prolonged periods of sitting at a desk and working on a computer.
Walking through office and manufacturing environments, using appropriate personal protective equipment.
Ability to climb stairs, bend, stoop, and lift or move up to 50 pounds.
Standing, reaching, talking, seeing, hearing, and writing as part of day-to-day activities.
Work Environment
The work environment is representative of those an employee would encounter in a normal office environment position with some exposure in the manufacturing and distribution center environments.
This position could travel up to 10% of the year, depending upon business needs.
Key Performance Indicators (KPIs)
Timeliness and effectiveness of issue resolution, including escalation turnaround time.
Volume and trend of customer complaints and successful resolution rates.
Team productivity and service level adherence.
Employee engagement and retention within the customer service team.
Adoption and effectiveness of process improvements and system enhancements.
Data accuracy and quality within CRM/ERP systems.
Cross-functional stakeholder satisfaction with customer service support.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hudson, North Carolina
Posted: 2026-05-18 14:10:02
-
JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB:
Supervise the quality process to ensure the production environment has what is needed to meet key business/manufacturing metrics, which satisfy customer needs and product standards.
Key responsibilities include spending time on the production floor, performing quality checks on finished products and raw materials, overseeing manufacturing processes and controls, striving for continuous improvement, and supporting ISO quality systems and compliance.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Oversee all quality-related functions in the plant.
Participate in the development of specifications for processing, products, and materials.
Perform all required quality tests for raw materials, work in progress, and finished products.
Ensure that quality checks are performed at the required frequency and targets.
Additionally, periodically evaluate target levels and amend as appropriate.
Regularly audit products and processes to ensure standard work is executed on the floor and in the lab.
Ensure that any non-conforming product is properly identified for a decision on disposition by Management.
Track, report, and reduce manufacturing waste.
Work directly with purchasing personnel on vendor quality or supply issues; assist with vendor selection and qualification.
Lead ISO Quality systems.
Research customer complaints, including but not limited to engaging in root cause investigation, suggesting corrective action, implementing actions, and providing follow-up while following the SAP quality process and maintaining metrics.
Manage all lab functions and staff, while assuring the safety and integrity of those operations and employees.
Maintain all testing equipment and ensure that it is in proper working order.
Organize and maintain related files, logs, and reports.
Develop quality standards/test/inspection plan for raw materials and finished products (specification, sample size, and frequency) as well as a robust training process.
Develop lean and sustainable saving plans and facilitate small K generation and implementation.
Lead all product compliance activities to ensure certification.
Embodies the company's core values of transparency, trust, and respect by demonstrating integrity, commitment, responsible entrepreneurship, and moral courage.
Applies the company's policies and adheres to processes to ensure compliance and organizational best practices.
Demonstrates a commitment to diversity, equity, and inclusion in all areas of responsibility, such as hiring and promotion decisions.
Effectively and efficiently onboards new employees.
Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation.
Coaches and manages employees using the company's philosophy and tools to ensure talent is developed and retained.
Constructs succession plans to ensure the sustainability and continuity of the area of responsibility.
EXPERIENCE REQUIREMENTS:
Minimum of 3 years' experience in quality control within a manufacturing environment with a minimum of 2 years' supervisory experience.
Demonstrated knowledge and experience in quality-related programs such as lean, ISO, six sigma, etc.
EDUCATION REQUIREMENTS:
High School Diploma required.
A bachelor's degree in quality, chemistry, chemical engineering, or a related field is preferred.
OTHER SKILLS AND ABILITIES:
Familiarity with manufacturing regulations and reporting methods.
Knowledge of the production process and team interactions.
Analytical acumen for compiling and analyzing data.
Ability to plan, organize, follow through, and prioritize.
Ability to interact with all levels within the organization.
Strong verbal and written communication abilities.
Quality and safety oriented with attention to detail.
Training in quality programs (lean, ISO, Six Sigma). Benefits:
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cleveland, Ohio
Posted: 2026-05-18 14:10:02
-
JOB DESCRIPTION
The Materials Resource Manager is responsible for overseeing the management and governance of master data assets within the organization.
This role ensures the accuracy, consistency, and completeness of master data across various systems.
The Master Resource Manager will collaborate with cross-functional teams to implement data management strategies, standards, and policies that align with the organization's objectives.
Responsibilities:
Create, maintain, and update master data in compliance with data governance rules and policies.
Conduct regular data audits to ensure adherence to data quality standards and requirements.
Work closely with Marketing, R&D, Operations, Customer Service, and other departments to understand data requirements and ensure alignment with business objectives.
Document and refine material master data related activities.
Serve as a point of contact for master data-related inquiries and provide support to end-users.
Develop training materials and conduct training sessions to improve data management skills within the team.
Qualifications:
Bachelor's degree in computer science, Engineering, Data Analytics, or related field.
2+ years of master data experience.
Proficient in Microsoft excel, ERP software, and data workflow systems.
Familiar with GS1 standards.
Experience with data analysis and data auditing.
Able to use professional concepts and apply company policies/procedures to work where analysis of situations or data requires a review of a variety of factors.
Able to exercise judgment within defined procedures and practices to determine appropriate action.
Good time-management skills and great interpersonal and communication skills.
Sense of ownership and pride in your performance and its impact on company's success.
Ability to work in an agile environment.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$80k - $90k per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-05-18 14:09:16
-
Facilities Management Sales professional required to drive new business and manage existing accounts for an international very successful Facilities Management team in Dublin.
This role is focused on winning and closing FM and maintenance contracts owning a territory, building pipeline, meeting clients face to face, and securing long term commercial agreements.
If you???re someone who knows how to generate opportunities, manage a pipeline, and consistently hit targets, this role gives you the platform to do exactly that.
Requirements
Over three years B2B sales experience within Facilities Management.
Strong track record and the will to succeed.
Responsibilities
Customer contact for Facilities Management services, gathering asset information, preparing tailored proposals, and ensuring smooth onboarding.
Drive new business across commercial sectors, building and growing your FM contract portfolio.
Develop and manage a strong sales pipeline, converting opportunities into long term agreements. ....Read more...
Type: Permanent Location: Rathfarnham, Ireland
Start: ASAP
Duration: Permanent
Salary / Rate: £40000 - £80000 Per Annum None
Posted: 2026-05-18 13:52:42
