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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Field Technical Representative ensures proper application of Tremco CPG products in accordance with all company and industry guidelines by providing on-site application and problem resolution.
This position covers DC/MD and VA.
This position requires you to live in the DMV territory and be able to travel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide independent support for primary territory product lines.
Recommend products and solutions outside of primary product lines with occasional direction.
Provide site support by performing general and complex product applications.
Perform substrate analysis using specialty equipment.
Keep up-to-date technically on practical procedures, specialized techniques to apply new knowledge within the field.
Provide field support by collecting data for project or product specific testing and interpreting results.
Recommend application policies within technical literature.
Coordinate 3rd party testing certification/approvals Provide live and/or web-based training for internal staff and/or external customers.
Create instructional hands-on demonstrations in a classroom, distributor locations, or job site settings showing application of products.
Exercise clear and confident communication of product lines and construction practices during presentation delivery.
Use relevant information and individual judgment to determine whether designs or applications comply with local codes, industry standards, and regulations.
EDUCATION:
Bachelor's Degree in Science, Engineering, Construction, or similar preferred.
and 2-4 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE: Minimum two years of related experience and/or training as a field technician in the construction industry.
Experience with Tremco products such as Dryvit, Nudura, Commercial Sealants, and Waterproofing or related competitor products is a plus.
Active listening and attention to detail Building and construction knowledge of materials, methods, and the tools involved in the construction or restoration of buildings or other structures Knowledge of product application Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Knowledge of chemical composition, structure, and properties of substances and of the chemical processes and transformations they undergo.
This includes chemistry of current and future products and systems.
Customer Service skills, including needs assessments and evaluation of customer satisfaction.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:. Excellent written and verbal communication skills Effective team player Proficient in Microsoft Office (Word, Excel, Outlook) Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Strong presentations skills Excellent interpersonal and organizational skills
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $80K plus, depending on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-03-10 06:05:46
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Our client, a leading company in the agriculture industry, is seeking a Sales Administrator to join their team on the outskirts of Maidstone on a fixed term contract until the end of January 2026.
As a trusted partner to their customers, they are looking for a proactive individual who can provide excellent customer service and support.
The Sales Administrator will play a crucial role in maintaining and enhancing customer relationships.
You will be the first point of contact for customers, handling inquiries via telephone, email, and trade counter.
Your ability to provide prompt, accurate, and friendly service will contribute to the company's reputation as a reliable and customer-centric partner.
Responsibilities
Act as the first point of contact for customers via telephone, email, and trade counter
Process orders on the internal IFS system accurately and efficiently
Manage customer queries and provide timely and effective solutions
Support sales and buying teams in their daily operations
Ensure the CRM system is updated with relevant customer information
Coordinate outside haulage booking, parcel and pallet carrier services
Handle export administration tasks as required
Manage holiday and meeting room bookings, refreshments, and sample requests
Maintain accurate stock records and assist with stock management
Proactively contact existing and potential customers to discuss product ranges and manage their needs
Requirements
Previous experience in sales support or customer service, both via telephone and face-to-face
Computer literate with the ability to learn new systems quickly
Strong attention to detail and accuracy in data entry and record-keeping
Flexibility, willingness to help, and the ability to multitask in a fast-paced environment
Excellent communication and interpersonal skills
Geographical knowledge of the country and road network is beneficial
Positive attitude and the ability to take responsibility for key project deliverables
Own Transport is essential due to the location of their offices.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd.
Keep in touch with us online for job alerts, industry updates and market trends…
....Read more...
Type: Contract Location: Maidstone, England
Start: 17/03/2025
Duration: 10 Months
Salary / Rate: £26000 - £26500 per annum + + Benefits
Posted: 2025-03-09 23:35:02
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America
GENERAL PURPOSE OF THE JOB: Ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for the North West Florida Region.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the North West Florida Region.
You must live and be available to travel within the territory daily.
CSW Business Unit for New Commercial Construction
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Insulated Concrete Forms ICF experience preferred. Assembly line related product segments Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Tallahassee, Florida
Posted: 2025-03-09 22:05:46
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JOB DESCRIPTION
Title: Customer Service Assistant Manager
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
Position Summary: Assist Customer Service Manager, handles special assignments and other duties as needed.
Essential Functions:
30%-50% Order entry for various regions, as needed. Manage a team of 6 or more Customer Service Representatives. Handle personnel issues, performance reviews, etc.
for those employees. Handle escalations from Sales Reps, related to personnel, service, and specific order issues. Participate in Sales Region Meetings. Monitor coverage for Region Inboxes and Phones. Communicate and train the team on changes to policies, processes, products, etc. Assist in the new hire process. Coordinate new hire training and ongoing Team Training. Assist with Team backlog, shipped not invoiced, and open orders. Escalate production & inventory issues. Develop ideas and suggestions that can be implemented within the group to continuously improve morale, productivity, and overall company performance. Perform additional duties as assigned. Commit to the Company's safety and quality programs.
Requirements:
High School Diploma or equivalent. 3+ years in Customer Service. minimum 1 years Supervisory or Management experience, preferred.
Physical Requirements:
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours in a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Type: Permanent Location: St. Louis, Missouri
Posted: 2025-03-09 22:05:30
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QHSE & Technical Compliance Manager, £50000, Monday to Friday, 3.30pm finish each day, 40 hours a week, company wellbeing programme, death in benefit 28 days holiday.QHSE & Technical Compliance Manager: Trafford, ManchesterA well-established Automotive business that specialise in Vehicle Conversions require a QHSE Manger to join the team.
The company is part of a leading Automotive group in the UK and the role has become available as the company continue their upward trajectory.This is a critical role to ensure the operations meet the highest standards of Quality, Health & Safety and Environmental, and Technical Compliance, supporting both regulatory requirements and best practices in vehicle bodybuilding and conversions.Duties of the QHSE & Technical Compliance Manager opportunity.
Oversee QHSE policies, procedures, and compliance across all operations.
Conduct RCA's and be a leader for positive change.
Ensure vehicle bodybuilding and modifications meet Type Approval (IVA, VCA, DVSA) and industry regulations.
Conduct risk assessments, audits, and inspections to maintain workplace safety and environmental compliance.
Develop and implement quality management systems (ISO 9001, 14001, 45001) to drive continuous improvement.
Lead investigations into non-conformance, incidents, and near misses, ensuring corrective and preventative actions are taken.
Maintain the Body Builder programmes within various dealerships.
Maintain and have control of the QMS.
Monitor and own COSHH, PUWER and LOLER requirements and adherence.
Monitor NCR's and customer feedback.
Ensure build documentation is adequate and technical specifications are available.
Provide technical guidance on vehicle construction standards, materials, and regulatory compliance.
Deliver Quality, Health & Safety and Environmental training programmes to staff, ensuring a strong safety culture.
Liaise with regulatory bodies, clients, and suppliers to maintain compliance and certifications.
Benefits of the QHSE & Technical Compliance Manager position
A day off for your Birthday.
Enhanced Maternity and Paternity policies.
Access to the wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP with 24HR Online GP access and second Medical Opinion).
Training opportunities
Death in service benefit.
20 days annual leave plus bank holidays
If you would like a private chat about the role before smutting you application, please feel free to contact Rodger Morley at E3 Recruitment. ....Read more...
Type: Permanent Location: Trafford, England
Start: ASAP
Salary / Rate: £45000.00 - £50000.00 per annum
Posted: 2025-03-09 10:00:07
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JOB DESCRIPTION
Position Summary
Carboline Global is seeking a Plant Buyer for our manufacturing facility in Lake Charles, LA.
This individual will be responsible for identifying assigned product manufacturing requirements that optimizes batch sizes, minimizes excess, and meets customer delivery requirements.
Minimum Requirements
Associates degree or equivalent experience.
Experience with Microsoft Office.
Proficient in Microsoft Excel.
Excellent problem-solving and communication skills are a must.
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period of time - up to 8 hours in a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
Essential Functions
Work all designated Purchase Orders for review and validation of total demand requirements for raw materials, containers and cartons, and make decisions on proper order quantity, approved vendor and delivery date. Track on Time Delivery orders and follow-up purchase orders that were not delivered by vendor's agreed delivery date and resolve delivery issues. Place purchase orders using LN for raw materials, containers and cartons. Work closely with the Corporate Scheduler to prioritize and coordinate raw materials, cartons, and containers for production requirements. Resolve inventory discrepancies with Accounts Payable. Review each requirement and consolidate purchases where possible, modify and establish order quantities based on coast, production levels and current inventory. In conjunction with Corporate Purchasing, Plant Management and Scheduling, determine appropriate reorder points and stocking levels for raw materials, cartons, and containers. Work with Corporate Purchasing to evaluate and select distributors for raw materials based on quality, price and delivery.
Recommend vendors for product evaluation. Maintain and correlate Purchase order receipt packages for raw materials, cartons and containers received. Take an active role in hazard recognition and injury prevention by following all safety rules & regulations and report all injuries and incidents to your supervisor. Follow all environmental rules and regulations to ensure hazardous materials and waste are managed in an environmentally responsible manner.
Who We Are:
Carboline is a Global manufacturer of coatings, linings and fireproofing products.
We have had over 74 years of consistent growth and pride ourselves on being an industry leader in coatings and fireproofing technology.
Carboline Company is proud of our exceptional products and services.
As a leader in the protective coatings industry, we know our continued success relies heavily on maintaining a staff of highly qualified, customer-oriented individuals.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan, and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Type: Permanent Location: Lake Charles, Louisiana
Posted: 2025-03-08 22:46:43
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 22:39:32
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Job Description - Technical Sales Advisor - Domestic (full time)
Salary: £22-25k Basic plus commission
Location: Totnes
Mego Employment are delighted to represent a local company renowned for its excellent customer service, attention to detail and bespoke designs.
Be part of the energy revolution! Our client are a rapidly expanding clean energy business based in Dartington, South Devon.
They are passionate about supporting society's transition to a greener, cleaner future.
They are looking for a confident, ambitious and proactive sales advisor to take their domestic clients easefully and efficiently, through the pipeline from enquiry to successful completion of solar and battery installation.
Your role includes:
Overseeing their Residential Sales pipeline
Caretaking their client base from initial enquiry to handover to PM
Reporting - weekly and monthly reporting to help with budget planning, meeting sales targets and financial forecasting
Stay up to date with any changes in regulations that can affect products offered
Keep pricing of equipment up to date and competitive
Work with marketing and suppliers to create offers for clients
Design of Solar PV and battery systems in both PVSYST and OpenSolar
Pricing system designs appropriately and producing quotes
Making sales calls to clients, from initial enquiry to technical follow-up and more detailed presentations using Microsoft Teams
Presentation skills - presenting system design and modelling to clients
Carry out site visits, evaluating sites from an installer perspective and review quotes accordingly
Working to quarterly sales targets to meet business targets, motivating and supporting the sales team to meet team targets
Managing the pricing of equipment on Open Solar
Advising customers on the phone and attending events and shows as necessary
Completing a desktop survey ahead of a site-visit
Generating personalised solar and battery storage quotes using our bespoke software
Visiting site to collect any further information needed for a successful installation and to close the deal
Liaise with operations teams regarding the quote to facilitate a smooth delivery
Liaise with marketing to advise on strategic campaigns
Other reasonable tasks as requested by your manager
You:
- are friendly, flexible and a superb communicator
- are able to or willing to learn how advise clients on a range of solar and battery solutions
- are highly organised and able to manage multiple tasks effectively
- are self-managing and proactive
- get great satisfaction from bringing the highest quality service to the customer
- are driven by contributing your energy to creating energy resilience for future generations
If you require further information on the role please call 01803 840844 and ask for Chris Henry.
....Read more...
Type: Permanent Location: Totnes, England
Salary / Rate: £22500 - £26000 per annum + commission
Posted: 2025-03-08 17:19:48
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Roofing and Building Maintenance and Weatherproofing Technologies Inc (WTI) are one of North America's largest roofing manufacturers and maintenance service provider.
We are obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco and WTI so unique.
If you're looking for a place to build a career, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently searching for a Commercial Roofing Advisor in our Roofing and Building Maintenance Division. The Commercial Roofing Advisor is responsible for supporting the efforts of the Sales Representative in your area. This work includes but is not limited to: Preparing and/or distributing marketing materials Inspection and evaluation of the property preparing roof drawings and sketches preparing scope of work documents preparing proposals attending sales calls pricing patch and repair jobs providing technical expertise attending meetings with the architect, contractor, and/or owner Inspections Monitoring Installations Trouble shooting problems arising during installation and during the lifecycle of the roof conducting diagnostic infrared scans of roofs preparing CADD drawings
Qualifications:
Three to five years of related hands-on experience requiredPrior sales and/or customer related experience in roofing industry required
The salary range for applicants in this position generally ranges between $55,000 and $75,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Virginia Beach, Virginia
Posted: 2025-03-08 14:40:17
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JOB DESCRIPTION
The WTI Field Resources Supervisor is responsible for the timely delivery of services, profitability, and all employee management and training within the region.
Duties/Responsibilities, Core Knowledge:
Coordinate staffing and scheduling of all WTI Field Reps in his/her respective region to ensure proper utilization of manpower on specific jobs for highest profitability.
Collaborate with other Field Supervisors as necessary. Oversee the Quality Control (QC) process of all WTI Field Reps in the region, which will include random site visits to previous and current job sites, proper documentation to ensure that all work was completed properly and that the customer is fully satisfied.
Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet required percentage.
The Supervisor should stress the profitability factor to all field personnel. Weekly communication with Sales Managers is required.
The Supervisor will field all questions/concerns from the WTI Field Reps and will handle all discrepancies between the WTI Field Reps and the Sales Force. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. The Supervisor will also be the main contact for the office personnel if there are any problems concerning a WTI Field Rep. Ensure that all WTI Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct training (both hands-on field training and classroom style) for Field Reps, according to WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval/certification of each Field Rep including: OSHA Hazard Awareness, ToolBox Talks, etc. Provide training of new contractors on the proper application of Tremco Rood Systems. Demonstrate working knowledge of all services provided. Manage, monitor and document performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work related issues.
Consult with Human Resources as needed. Work in conjunction with the Recruiting Department for hiring of all new personnel.
Ensure that all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including: expense management monthly sales projections Field Tech time management status reports bidding jobs with reps large job sign offs, project documentation, etc. Perform any other duty and/or project as required or assigned by the Vice President of WTI General Services.
Skills, Qualifications, Experience, Special Physical Requirements:
High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior commercial roofing experience including patch and repair skills Knowledge of Project Management, planning and scheduling skills Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge Understanding of budgeting and expense management Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Work independently; solve problems, and ability to delegate assignments, such as quoting and pricing Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx.
100 lbs.
over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc) Ability to travel out of town, may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The salary range for applicants in this position generally ranges between $70,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Pensacola, Florida
Posted: 2025-03-08 14:40:15
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Technical Support Engineer - Electrical
Do you have a background and experience in Electrical Maintenance, Electrical & Mechanical Maintenance, HVAC Maintenance, Automotive Electrics, or Electronics and looking for a new career direction where you can utilise your skills and experience?
My client is a dynamic and innovative company dedicated to providing exceptional technical support to our customers in a fast-paced and growing industry.
Our team is committed to ensuring customer satisfaction through high-quality technical solutions and service delivery.
We are now looking for a dedicated and skilled Technical Support Engineer to join our team and contribute to our continued success.
As a Technical Support Engineer / Technical Support Executive, you will be responsible for providing support to our valued customers.
Your remote support duties will include handling emails, and phone calls.
When remote solutions are not feasible, you will conduct in-depth diagnostics and commissioning of systems on-site.
You will also play a key role in supporting our sales team from a technical perspective.
This includes conducting site surveys, reviewing specifications and drawings, preparing quotations.
Location - Essex - Laindon, Chelmsford, Basildon, Romford, Gillingham, Southend On Sea, Ilford, Brentwood
Salary - Up to £35K basic DOE (plus bonus OTE £39K) - 26 days Hols (plus BH 33 days total) - Pension - Mobile Phone / Laptop - Company Credit Card - Personal & Career Development
Key Responsibilities:
Provide remote and on-site technical support to customers, ensuring high levels of customer satisfaction.
Troubleshoot and diagnose technical issues, providing solutions via phone, email, or remote access.
Knowledge and experience using diagnostics equipment such as Multi Meters.
Commission systems installed by customers and resolve any technical challenges encountered on-site.
Collaborate with the sales team to review specifications, conduct site surveys, and prepare accurate quotations.
Maintain clear and concise communication with customers, ensuring they understand the solutions provided.
Foster strong customer relationships by providing exceptional service and technical assistance.
Maintain up-to-date knowledge of technical products and industry trends.
The Ideal Candidate:
Experience in a technical support role.
Strong logical thinking, with the ability to act decisively.
Excellent verbal and written communication skills, with the ability to convey technical information clearly to customers.
Desirable: Knowledge of electrical voltage and power supply.
The Next Step:
To apply for this Technical Support Engineer role, get in touch with Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd on 07398 204832 and email your CV
JOB REF: 4208RCC Technical Support Engineer ....Read more...
Type: Permanent Location: Ilford, England
Start: 07/04/2025
Salary / Rate: £26000 - £39000 per annum + Up to £35K basic DOE (+bonus OTE £39K)
Posted: 2025-03-08 10:00:07
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs diagnostic various onsite inspections for customers as well as other inspection services
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process of all diagnostic jobs, including the proper documentation, to ensure that all work was completed properly and that the customer was fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all diagnostic related matters. Serve as a contact for the office personnel if there are any problems concerning a diagnostic issue. Project a professional appearance and demeanor at all times while completing services for a customer. In conjunction with the Manager of Diagnostic Services, assist in the training of other field personnel on diagnostic tools, techniques, processes, etc. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
ADDITIONAL SKILLS AND QUALIFICATIONS:
Prior roofing inspection and diagnostic experience Prior roofing experience, including patch and repair skills Knowledge of Project Management, planning, and scheduling skills Knowledge and experience in monitoring and maintaining Quality Control Functional computer skills Prior safety training and complete a minimum of 10-hour OSHA certification Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment, and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.) The salary range for applicants in this position generally ranges between $60,000 and $68,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Charlotte, North Carolina
Posted: 2025-03-08 06:08:15
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Resolution Specialist provides exceptional service to customers and sales representatives as it relates to expediting problems or issues and solving them in a quick manner.
This position also handles the special colors for U.S.
Customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure all complaints are accurately recorded in the appropriate systems while following ISO and SOX required procedures.
Utilize SAP to enter complaint information and supporting data, invoice and release credits, and update the status of complaints upon investigation completion.
Complete initial complaint follow-up and attain missing data from Customer Service Representative (CSR) or Sales Representative Investigate complaints and service issues (i.e.
incorrect invoices, freight charges, incorrect material or quantity, pricing and allowances) directly or by delegating to internal resources (shipping, pricing, technical, or quality) as appropriate.
Follow-up with internal employees as needed to resolve complaints within targeted timeline.
Obtain necessary approvals for returns and credits and process credits and debits in conjunction with Finance.
Obtain and continuously enhance a broad knowledge of product lines, delivery time and similar data as required relating to the business units being served.
Develop and maintain effective working relationships with team members, managers, and personnel in internal/external departments whose functions directly affect the service level to our customers.
Possess a thorough understanding of all interfacing departments (credit, distribution, inventory control, etc.) Calculate claims submitted for customer specials and obtain approval for credits.
Order supplies and maintain the filing system for backorders, pick slips, credits, etc.
Complete monthly reports
EDUCATION REQUIREMENT: High school diploma or general education degree (GED)
EXPERIENCE REQUIREMENT:
Minimum 2 years of customer service experience, preferably in a high-volume call center environment SAP experience preferred.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Proficient in Excel and Microsoft Word Strong organizational and planning skills Ability to solve problems Excellent phone skills Proactive in identifying areas for process improvement High degree of flexibility and the ability to multitask Excellent written and verbal communication skills with the ability to read, write, and communicate fluently in English Strong analytical abilities to be able to recognize errors, evaluate trends, and anticipate difficulties.
Must be deadline oriented with the ability to remain calm and composed during stressful situations
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear.
ADDITIONAL INFORMATION: This job is 100% remote.
The ideal candidate will be available during regular working hours between 8 am and 5:30 pm.
Must have sufficient 'home office' standards including but not limited to confidential workspace, high speed internet, etc.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $48,426 and $60,532 .
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:07:53
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Leak Administrator is responsible for tracking, reviewing, calculating, and invoicing all TremCare, TremSource, and Warranty leak calls within a specified division.
This position will ensure contractual requirements are managed, tracked, and executed in a timely manner.
This position should be a very detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements.
This role must have excellent communication and organizational skills as you will work together with regional dispatchers and regional administrators to ensure leaks are completed promptly and ready for invoicing.
This position will also be training under the TremCare and Warranty admin team and assisting them with various tasks as needed.
This position is intended to build a strong foundation for future growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Create/organize a master leak file within a specified division and be responsible for keeping all information accurate and up to date.
Responsible for reviewing recently submitted leaks, determining coverage type (Tremsource, Gold, Platinum, Warranty, etc.), and depending on coverage either creating a billable leak line or linking to an existing line in SAP.
On Warranty leak calls that are under a contractor obligation period, this individual will be responsible for creating POs to send to the contractor and monitoring PO status in SAP.
Responsible for creating manual SO#'s in SAP for processes outside of LeakTracking (Republic warranties, etc.). Work with warranty administrators on missing/needed information when reviewing warranty leak calls.
Responsible for contacting sales rep/sales admin on leaks that are reported on expired warranty agreements. Responsible for attaching roof plan drawings to SO#s in SAP. Work with the warranty adjustment team to gain approval for work beyond just a normal leak repair.
Responsible for adding hours to SO# in SAP if extra time is required and approved.
Responsible for tracking all leaks within a specified division. Responsible for following up with regional dispatchers on leak calls that have labor hours or costs posted but have not been completed in FSM/SAP. Responsible for reviewing all completed warranty leaks and determining if the scope being completed is to be covered under Tremco Warranty or if billable.
Responsible for calculating and invoicing leaks within 4-7 days of field completion.
Responsible for closing invoiced leak calls (TECO'ing service orders and corresponding contract line). Responsible for processing subcontractor invoices for payment. Ensure leak data has been entered in OLI before invoicing.
Conduct and foster professional and timely communication (utilizing a wide array of communication methods) with the regional support teams for all work-related matters. Assist with managing data and information across multiple platforms including SAP, Excel, LeakTracking, OLI, and more. Responsible for maintaining and updating all information in LeakTracking (contractors, call roster maintenance, notification maintenance, reporting, etc.) Inputting leaks in OLI as needed.
Special projects as needed Other tasks as assigned by the manager.
Assist TremCare & Warranty Admins with various tasks as needed.
OTHER SKILLS AND ABILITIES:
Superior written, oral, and digital communication skills. Ability to collaborate and work closely with other teams and departments. Computer Literacy, 365 suite, SAP, Excel, Word, IOS. Organizing, planning, and prioritizing administrative business functions. Performing Administrative activity: performing day-to-day administrative tasks such as maintaining, tracking, and management of paper and electronic data. Organizing, planning, and prioritizing work: developing specific goals and plans to prioritize, organize, and accomplish work. Knowledge of customer service principles and practices. Familiarity with Microsoft Office products, such as Excel, PowerPoint, and Word, and key social media tools. Ability to consistently demonstrate the company's values of hard work and insight, and to remain effective in their approach to work. A resilient attitude towards challenges and the ability to manage pressure. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:07:45
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco Roofing and Building Maintenance is currently searching for a Field Support Specialist.
The Field Support Specialist works closely with the Commercial Roofing Sales Representative to support and increase the sales activity in the Sales Representative's region.
Maintains accounts through prospecting, closing, and providing solid market presence including serving customers. Developing Business Preparing and/or distributing marketing materials Inspection and evaluation of the property Preparing roof drawings and sketches Preparing scope of work documents Preparing proposals Attending sales calls Pricing patch and repair jobs Providing technical expertise Attending meetings with the architect, contractor and/or owner
Managing Accounts
Identifying, analyzing, resolving problems Preparing reports to owners regarding the condition of roofs. Project site visits to monitor installation of Tremco roofing products Identification of any aspect of installation that does not comply with specifications Review and resolve concerns of architects, contractors and owners regarding Tremco's installation instructions Coordinating visits with contractors Preparing reports on progress and problems for the Sales Representative. QA/ QA+ inspections Tremcare Gold Service (periodic visual inspection with minor repairs being addressed where detected on Tremco warranted roofs only). Identifying and troubleshooting problems arising during installation and the lifecycle of the roof
May occasionally perform patch and repair work for small leaks that can be performed quickly after identifying the leak and other infrequent, limited physical labor.
May also perform minor maintenance (caulking, flashing touch up, applying small amounts of mastic, removing debris, etc.) to prevent potential leaks.
Other Work
This work may include but is not limited to:
Conducting diagnostic infra-red scans of roofs Taking photographs Preparing CADD drawings Delivering or picking up samples, documents or small products from/to architects, owners and contractors.
Education and/or Experience:
Minimum: Associates degree or equivalent from two-year college or technical school; or combination of education and experience. Must have a minimum of two to three years of related hands-on experience and/or training in a similar role. Prior sales and/or customer related experience in roofing industry required. Qualifications: Thorough understanding and application of roofing and waterproofing contracting standards. Experience with MS Word, Excel and familiarity with CADD Excellent written and verbal communication skills. Excellent interpersonal and organizational skills. Ability to build relationships and deliver exceptional customer service. Good analytical, troubleshooting, and problem-solving skills. Ability to read, analyze and interpret general business and technical information, e.g.
professional journals and periodicals, technical procedures, or governmental regulations. Ability to draft reports, business correspondence and similar documents. Ability to effectively present information and respond to questions from customers, contractors, and architects. Ability to communicate business and technical information (e.g.
information relating to status of projects, remediation plans, and customer concerns) to Sales Representative. Intermediate skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference and volume. The salary range for applicants in this position generally ranges between $60,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Los Angeles, California
Posted: 2025-03-08 06:07:20
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:07:19
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JOB DESCRIPTION
Job Title: Director, Product Management - Industrial Brands Location: Vernon Hills, IL Department: Rust-Oleum Product Management Reports To: Senior Director, Product Management - Professional Platform Date: March, 2025 JOB PURPOSE: The Director Product Management is responsible for the platform strategy and end-to-end profitability and has P&L ownership of the Industrial Brands platform.
This position identifies profitable growth opportunities, complexity and cost reduction levers and sets the platform's long-term strategy and roadmap to create sustainable competitive advantage and profitable growth at 10%+ CAGR or 3X market growth (whichever is greater).
In order to do this, this individual will work cross functionally across multiple organizations such as Sales, Marketing, R&D, Manufacturing & Supply Chain in order to gain a deep understanding of user & market insights, STEEP factors, operational capability, innovation & technology pipelines, channel dynamics, and competitive dynamics.
The Director of Product Management is supported by a team of Product Managers dedicated to the platform as well as by a team of Strategic Project Managers and Product Operations Managers that are dedicated or shared across platforms.
She/he reports into the Senior Director of Product Management for the Professional Solutions Platform. RESPONSIBILITIES Platform P&L ownership P&L ownership of the platform, balancing cost and growth opportunities to achieve profitability and growth targets Identification of profitable growth opportunities, complexity and cost reduction levers from an end-to-end perspective involving all relevant functions across the company to drive impact and success for the platform (incl.
Operations, Supply Chain, Sales and Marketing) Utilization of a data-driven approach towards decision making, leveraging datasets spanning consumer insights, market data, service levels, sales data, and more Platform and portfolio strategy, innovation, and new product introductions Develop a competitive platform strategy following strategic frameworks and processes as part of the company's Strategic Portfolio Review and Planning process Develop deep understanding of the target audiences to ensure that new products and services solve real consumer problems Design, execute, and track success of the strategic initiatives of the platform, including platform's go-to-market strategy, brand and value proposition, demand generation strategy, operational and supply chain strategy, and pricing and promotional strategy Innovation pipeline management to meet user needs, optimize portfolio mix, better serve our customers, and grow the platform Responsibility over managing new product launches, including working closely with R&D to ensure end user needs are met, executing a launch marketing and sales strategy, and quantifying success of initiatives Share best practices, identifying opportunities to drive synergy and scale across the business together with the wider Product Management team People Management Manage direct reports on day-to-day activities including planning & allocating tasks as required in collaboration with senior leaders Coach and mentor staff, ensure employee development & retention, maintain a positive employee relations environment QUALIFICATIONS 8+ years of relevant Product Management or Brand Management experience.
Industrial paint and coatings experience required. Bachelor's degree or higher in Business, Marketing, or Engineering, with an MBA being an advantage Profitability and growth orientation; does not hesitate in challenging sales force when required; willingness and mindset to get into details Strong financial skills to utilize the decision support systems to interface with the sales and marketing organizations to drive specific action plans and programs Entrepreneurial mindset to quickly capitalize on market opportunities with an innate desire to build businesses and keep happy users & customers Analytic and strategic thinking skills, with ability to digest complex information and make data-driven decisions Passionate problem solver and creative thinker, with ability to pitch new ideas and be open to feedback Dynamic and agile: Ability to think in a creative and strategic way, but are adept at delivering operationally to ensure tasks are followed through to completion.
Ability to work efficiently and flexibly to deliver results Experience managing large teams in product development organizations with strong technical leadership capabilities to develop a high performing team Insights-driven with the ability to take a spark of an idea and translate it to an unmet user need and/or market opportunity Leader with the ability to exert formal and informal influence across functions Strong decision making and prioritization skills, especially when multiple trade-offs are involved, and faster decision are required Salary Range: $125,000 - $150,000 From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment and offer a company match.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-03-08 06:07:07
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Portland, Oregon
Posted: 2025-03-08 06:07:01
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs diagnostic various onsite inspections for customers as well as other inspection services
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process of all diagnostic jobs, including the proper documentation, to ensure that all work was completed properly and that the customer was fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all diagnostic related matters. Serve as a contact for the office personnel if there are any problems concerning a diagnostic issue. Project a professional appearance and demeanor at all times while completing services for a customer. In conjunction with the Manager of Diagnostic Services, assist in the training of other field personnel on diagnostic tools, techniques, processes, etc. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
ADDITIONAL SKILLS AND QUALIFICATIONS:
Prior roofing inspection and diagnostic experience Prior roofing experience, including patch and repair skills Knowledge of Project Management, planning, and scheduling skills Knowledge and experience in monitoring and maintaining Quality Control Functional computer skills Prior safety training and complete a minimum of 10-hour OSHA certification Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment, and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.) The salary range for applicants in this position generally ranges between $53,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Dallas, Texas
Posted: 2025-03-08 06:06:54
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:06:52
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:06:48
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Project Administrator is responsible for managing all facets of a project's administrative duties for TremCare, TremSource and OLI.
This includes managing payables, customer billings & receivables, field resource & customer communication.
This individual displays a high degree of professionalism, organization and cooperation with customers, field and internal personnel.
This position partners with the Sales Rep, Field Technicians and internal departments such as IT, Finance/Accounting, Sales, Accounts Payable, Credit and Product
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Set up orders and complete all required steps, including the review of job information, follow-up with sales representatives, verify information in SAP, set up equipment record(s), create inspection schedules, and calculate hours allowed per inspection Prepare quotes based on information provided by the Sales Representative Prepare TremCare Agreement, selecting the correct document based on what was sold Finalize: Verify all paperwork has been received, update SAP, assemble reps/customer's package, prepare necessary correspondence, and route to appropriate parties Handle TremCare orders running through General Contracting Handle any changes to document after issuance (including ownership changes) Review job margins, provide renewal pricing and process renewals Prepare accurate and specific customer invoices, enter vendor invoices, contracts, daily invoices, and track job progress Investigate and help resolve credit issues Provide Maintenance Plan/Service Order Assistance for Production Group as needed Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Act as liaison with accounting, field resources, sales force and contractors assisting with questions pertaining to various services Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Build strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons Learn and understand services provided Create Leak Repair Service Orders, log information into Dispatch System and prepare billings
EDUCATION:
Associates degree preferred, or must have equivalent work experience
EXPERIENCE:
Must have at least three years prior experience in a similar role involving customer service and/or admin support function in a sales or technical field environment.
Prior experience with billing, A/R, A/P functions required.
Must have experience in a fast-paced office environment.
OTHER SKILLS AND ABILITIES:
Ability to manage multiple priorities, effective Team Player, self motivated, quick learner Exceptional organization skills Strong data entry skills Ability to anticipate and identify problems and strong initiative in problem solving Superior communication skills with the ability to read, write and communicate fluently in English High degree of flexibility requiring excellent customer service skills and orientation Proficient in spreadsheet, word processing and database necessary Knowledge of SAP a plus
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:06:45
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs diagnostic various onsite inspections for customers as well as other inspection services
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process of all diagnostic jobs, including the proper documentation, to ensure that all work was completed properly and that the customer was fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all diagnostic related matters. Serve as a contact for the office personnel if there are any problems concerning a diagnostic issue. Project a professional appearance and demeanor at all times while completing services for a customer. In conjunction with the Manager of Diagnostic Services, assist in the training of other field personnel on diagnostic tools, techniques, processes, etc. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
ADDITIONAL SKILLS AND QUALIFICATIONS:
Prior roofing inspection and diagnostic experience Prior roofing experience, including patch and repair skills Knowledge of Project Management, planning, and scheduling skills Knowledge and experience in monitoring and maintaining Quality Control Functional computer skills Prior safety training and complete a minimum of 10-hour OSHA certification Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment, and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Kansas City, Kansas
Posted: 2025-03-08 06:06:45
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs diagnostic various onsite inspections for customers as well as other inspection services
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process of all diagnostic jobs, including the proper documentation, to ensure that all work was completed properly and that the customer was fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all diagnostic related matters. Serve as a contact for the office personnel if there are any problems concerning a diagnostic issue. Project a professional appearance and demeanor at all times while completing services for a customer. In conjunction with the Manager of Diagnostic Services, assist in the training of other field personnel on diagnostic tools, techniques, processes, etc. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
ADDITIONAL SKILLS AND QUALIFICATIONS:
Prior roofing inspection and diagnostic experience Prior roofing experience, including patch and repair skills Knowledge of Project Management, planning, and scheduling skills Knowledge and experience in monitoring and maintaining Quality Control Functional computer skills Prior safety training and complete a minimum of 10-hour OSHA certification Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment, and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Charleston, South Carolina
Posted: 2025-03-08 06:06:44
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JOB DESCRIPTION
Summary:
Carboline Global, Inc is seeking a Credit Intern.
This individual will be given meaningful and challenging assignments during a 10-week summer program.
This is a unique opportunity to gain experience and industry knowledge through summer project work in the credit department, while also developing professionally through networking with peers, mentors, and senior leaders at our Corporate Headquarters.
Minimum Requirements:
This paid intern will work roughly 30 - 40 hours per week from May-August.
Strong Academics record from an accredited university and pursuing a degree in Finance or a similar field.
*Students must have housing arrangements in or near St.
Louis for the summer, as housing allowance is not provided.
Physical Requirements:
This position requires minimal physical activity but does require computer usage for an extended period of time - up to 8 hours in a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
Essential Functions:
Primary responsibilities include but are not limited to: Strong and consistent verbal, written, and listening communication skills: ability to articulate in a clear and concise manner. High level of curiosity to learn and adapt. Strong computer skills, and proficiency, with Microsoft Excel and Word. Collaborative, results-oriented, and ability to work across teams independently, maintaining objectivity and delivering results. Intellectually curious with ability to think critically, creatively, and identify/explore alternatives. Collaborate and work in a dynamic team environment, including with employees outside the assigned home office. Reconcile customers' accounts timely to keep customers accounts up to date. Request and review bank/trade references, Dun & Bradstreet credit reports, and if necessary financial statements.
Set credit limit or submit to proper authorized person for credit limit approval. Contact customers whose accounts are past due, according to the "aging report".
Follow up with past due customers regularly. Perform additional duties as assigned. Commit to the Company's safety and quality programs.
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Type: Permanent Location: St. Louis, Missouri
Posted: 2025-03-08 06:06:44