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Role: Customer Service Advisor (Nordic speaker)
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus
Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth.
They are looking for a Customer Service Advisor (Nordic speaker) to join the company on a full-time, permanent basis.
This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be a Nordic speaker.
Benefits
- Monthly Commission
- Performance-based bonus up to £1,000 paid quarterly.
- Work-life balance: Hybrid setup of 3 days in the office and Mondays + Fridays work remotely from home.
- 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
- Learning & Development Full training provided.
Whats the role?
As a Customer Service Advisor, your responsibilities will be:
- Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved.)
- Track and document all lead generation activities and results.
- Delivering excellent customer service to inbound and external teams and customers.
- Using Microsoft 365.
- Maintain and update the CRM database with accurate customer and pipeline information.
What do you need as a Customer Service Advisor?
- Nordic native speaker.
- Proficient with Microsoft and IT.
- Desire to develop your skills and career.
- To be ambitious and driven.
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this Nordic-speaking Customer Service Advisor role in Bournemouth.
Job ID Number: 77920
Division: Commercial Division
Job Role: Customer Service Advisor (Nordic speaker)
Location: Bournemouth ....Read more...
Type: Permanent Location: Bournemouth,England
Start: 03/04/2025
Salary / Rate: £26000 per annum
Posted: 2025-04-03 15:03:05
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Role: Customer Service Advisor (Italian speaker)
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus
Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth.
They are looking for a Customer Service Advisor (Italian speaker) to join the company on a full-time, permanent basis.
This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be an Italian speaker.
Benefits
- Monthly Commission
- Performance-based bonus up to £1,000 paid quarterly.
- Work-life balance: Hybrid setup of 3 days in the office and Mondays + Fridays work remotely from home.
- 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
- Learning & Development Full training provided.
Whats the role?
As a Customer Service Advisor, your responsibilities will be:
- Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved.)
- Track and document all lead generation activities and results.
- Delivering excellent customer service to inbound and external teams and customers.
- Using Microsoft 365.
- Maintain and update the CRM database with accurate customer and pipeline information.
What do you need as a Customer Service Advisor?
- Italian native speaker.
- Proficient with Microsoft and IT.
- Desire to develop your skills and career.
- To be ambitious and driven.
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this Italian-speaking Customer Service Advisor role in Bournemouth.
Job ID Number: 77887
Division: Commercial Division
Job Role: Customer Service Advisor (Italian speaker)
Location: Bournemouth ....Read more...
Type: Permanent Location: Bournemouth,England
Start: 03/04/2025
Salary / Rate: £26000 per annum
Posted: 2025-04-03 14:55:04
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Role: Customer Service Advisor (Portuguese speaker)
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus
Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth.
They are looking for a Customer Service Advisor (Portuguese speaker) to join the company on a full-time, permanent basis.
This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be a Portuguese speaker.
Benefits
- Monthly Commission
- Performance-based bonus up to £1,000 paid quarterly.
- Work-life balance: Hybrid setup of 3 days in the office and Mondays + Fridays work remotely from home.
- 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
- Learning & Development Full training provided.
Whats the role?
As a Customer Service Advisor, your responsibilities will be:
- Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved.)
- Track and document all lead generation activities and results.
- Delivering excellent customer service to inbound and external teams and customers.
- Using Microsoft 365.
- Maintain and update the CRM database with accurate customer and pipeline information.
What do you need as a Customer Service Advisor?
- Portuguese native speaker.
- Proficient with Microsoft and IT.
- Desire to develop your skills and career.
- To be ambitious and driven.
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this Portuguese-speaking Customer Service Advisor role in Bournemouth.
Job ID Number: 77854
Division: Commercial Division
Job Role: Customer Service Advisor (Portuguese speaker)
Location: Bournemouth ....Read more...
Type: Permanent Location: Bournemouth,England
Start: 03/04/2025
Salary / Rate: £26000 per annum
Posted: 2025-04-03 14:50:07
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Role: Customer Service Advisor (Dutch speaker)
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus
Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth.
They are looking for a Customer Service Advisor (Dutch speaker) to join the company on a full-time, permanent basis.
This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be a Dutch speaker.
Benefits
- Monthly Commission
- Performance-based bonus up to £1,000 paid quarterly.
- Work-life balance: Hybrid setup of 3 days in the office and Mondays + Fridays work remotely from home.
- 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
- Learning & Development Full training provided.
Whats the role?
As a Customer Service Advisor, your responsibilities will be:
Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved.)
- Track and document all lead generation activities and results.
- Delivering excellent customer service to inbound and external teams and customers.
- Using Microsoft 365.
- Maintain and update the CRM database with accurate customer and pipeline information.
What do you need as a Customer Service Advisor?
- Dutch native speaker.
- Proficient with Microsoft and IT.
- Desire to develop your skills and career.
- To be ambitious and driven.
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this Dutch-speaking Customer Service Advisor role in Bournemouth.
Job ID Number: 77821
Division: Commercial Division
Job Role: Customer Service Advisor (Dutch speaker)
Location: Bournemouth
....Read more...
Type: Permanent Location: Bournemouth,England
Start: 03/04/2025
Salary / Rate: £26000 per annum
Posted: 2025-04-03 14:43:04
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Role: Customer Service Advisor (French speaker)
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus
Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth.
They are looking for a Customer Service Advisor (French speaker) to join the company on a full-time, permanent basis.
This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be a French speaker.
Benefits
- Monthly Commission
- Performance-based bonus up to £1,000 paid quarterly.
- Work-life balance: Hybrid setup of 3 days in the office and Mondays + Fridays work remotely from home.
- 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
- Learning & Development Full training provided.
Whats the role?
As a Customer Service Advisor, your responsibilities will be:
- Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved.)
- Track and document all lead generation activities and results.
- Delivering excellent customer service to inbound and external teams and customers.
- Using Microsoft 365.
- Maintain and update the CRM database with accurate customer and pipeline information.
What do you need as a Customer Service Advisor?
- French native speaker.
- Proficient with Microsoft and IT.
- Desire to develop your skills and career.
- To be ambitious and driven.
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this French-speaking Customer Service Advisor role in Bournemouth.
Job ID Number: 77788
Division: Commercial Division
Job Role: Customer Service Advisor (French speaker)
Location: Bournemouth ....Read more...
Type: Permanent Location: Bournemouth,England
Start: 03/04/2025
Salary / Rate: £26000 per annum
Posted: 2025-04-03 14:33:04
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Role: Customer Service Advisor (Spanish speaker)
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus
Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth.
They are looking for a Customer Service Advisor (Spanish speaker) to join the company on a full-time, permanent basis.
This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be a Spanish speaker.
Benefits
- Monthly Commission.
- Performance-based bonus up to £1,000 paid quarterly.
- Work-life balance: Hybrid setup of 3 days in the office and Mondays + Fridays work remotely from home.
- 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
- Learning & Development Full training provided.
Whats the role?
As a Customer Service Advisor, your responsibilities will be:
- Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved.)
- Track and document all lead generation activities and results.
- Delivering excellent customer service to inbound and external teams and customers.
- Using Microsoft 365.
- Maintain and update the CRM database with accurate customer and pipeline information.
What do you need as a Customer Service Advisor?
- Spanish native speaker.
- Proficient with Microsoft and IT.
- Desire to develop your skills and career.
- To be ambitious and driven.
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this Spanish-speaking Customer Service Advisor role in Bournemouth.
Job ID Number: 77755
Division: Commercial Division
Job Role: Customer Service Advisor (Spanish speaker)
Location: Bournemouth ....Read more...
Type: Permanent Location: Bournemouth,England
Start: 03/04/2025
Salary / Rate: £26000 per annum
Posted: 2025-04-03 14:23:04
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Role: Customer Service Advisor (German Speaker)
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus
Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth.
They are looking for a Customer Service Advisor (German speaking) to join the company on a full-time, permanent basis.
This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be German-speaking.
Benefits
- Monthly Commission
- Performance-based bonus up to £1,000 paid quarterly
- Work-life balance: Hybrid setup of 3 days in the office and Mondays + Fridays work remotely from home.
- 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
- Learning & Development Full training provided.
Whats the role?
As a Customer Service Advisor, your responsibilities will be:
- Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved).
- Track and document all lead generation activities and results.
- Delivering excellent customer service to inbound and external teams and customers.
- Using Microsoft 365.
- Maintain and update the CRM database with accurate customer and pipeline information.
What do you need as a Customer Service Advisor?
- German native speaker.
- Proficient with Microsoft and IT.
- Desire to develop your skills and career.
- To be ambitious and driven.
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this German-speaking Customer Service Advisor role in Bournemouth.
Job ID Number: 77688
Division: Commercial Division
Job Role: Customer Service Advisor (German speaker)
Location: Bournemouth ....Read more...
Type: Permanent Location: Bournemouth,England
Start: 03/04/2025
Salary / Rate: £26000 per annum, Benefits: Hybrid, Bonuses, Commission, 28 days holiday.
Posted: 2025-04-03 13:31:05
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Technical SupportBuckingham£27,000 - £37,000 + Progression + Become a technical specialist + Training + Package + Immediate startAre you looking for a growing manufacturing company who have just moved into a bigger facility and is in need of a Technical Support to help with the technical side of the business.
Work for a company with commitment to consistent training and development that empowers you to advance your career.
Ideal for ambitious individuals seeking progression opportunities, including building a team under you.As a Technical Support you'll deal with anyone from customers to engineers.
Engage with customers to understand their technical needs and provide tailored technical solutions that align with their requirements.
If you're ready to take the next step in your career and make a difference to the company's growth plans, apply now.Your Role As A Technical Support Will Include:
* First point of contact for customers - providing quotes and technical support
* ENGINEERING, NOT IT
* Stock levels - in house and for engineers
* Involved with scheduling for engineers too
* A lot of technical advice and knowledgeAs A Technical Support You Will Have:
* Background as a Technical Support or similar
* Backgrounds as an engineer wanting off the tools / technical sales
* Technical knowledge of electromechanical industry
* Live commutable to BuckinghamIf interested, please apply and call Georgia on 07458163040 for immediate consideration.Keywords: technical support, advisor, parts advisor, , technical sales, buckingham, brackley, milton keynes, oxford
This vacancy is being advertised by Future Engineering Recruitment Ltd.
The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website at futureengineer.co.uk to view other positions we are currently handling.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. ....Read more...
Type: Permanent Location: Buckinghamshire, England
Start: ASAP
Salary / Rate: £27000 - £37000 per annum + Progression + Training + Package
Posted: 2025-04-03 11:01:57
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Roofing and Building Maintenance and Weatherproofing Technologies Inc (WTI) are one of North America's largest roofing manufacturers and maintenance service provider.
We are obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco and WTI so unique.
If you're looking for a place to build a career, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently searching for a Commercial Roofing Advisor in our Roofing and Building Maintenance Division. The Commercial Roofing Advisor is responsible for supporting the efforts of the Sales Representative in your area. This work includes but is not limited to: Preparing and/or distributing marketing materials Inspection and evaluation of the property preparing roof drawings and sketches preparing scope of work documents preparing proposals attending sales calls pricing patch and repair jobs providing technical expertise attending meetings with the architect, contractor, and/or owner Inspections Monitoring Installations Trouble shooting problems arising during installation and during the lifecycle of the roof conducting diagnostic infrared scans of roofs preparing CADD drawings
Qualifications:
Three to five years of related hands-on experience requiredPrior sales and/or customer related experience in roofing industry required The salary range for applicants in this position generally ranges between $60,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hershey, Pennsylvania
Posted: 2025-04-02 15:13:24
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Roofing and Building Maintenance and Weatherproofing Technologies Inc (WTI) are one of North America's largest roofing manufacturers and maintenance service provider.
We are obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco and WTI so unique.
If you're looking for a place to build a career, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently searching for a Commercial Roofing Advisor in our Roofing and Building Maintenance Division. The Commercial Roofing Advisor is responsible for supporting the efforts of the Sales Representative in your area. This work includes but is not limited to: Preparing and/or distributing marketing materials Inspection and evaluation of the property preparing roof drawings and sketches preparing scope of work documents preparing proposals attending sales calls pricing patch and repair jobs providing technical expertise attending meetings with the architect, contractor, and/or owner Inspections Monitoring Installations Trouble shooting problems arising during installation and during the lifecycle of the roof conducting diagnostic infrared scans of roofs preparing CADD drawings
Qualifications:
Three to five years of related hands-on experience requiredPrior sales and/or customer related experience in roofing industry required The salary range for applicants in this position generally ranges between $60,000 and $80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hershey, Pennsylvania
Posted: 2025-04-02 15:11:24
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An exciting opportunity has arisen for a Car Sales Consultant to join a well-established car dealership.
This full time role offers excellent benefits and a salary of £22,000 basic and OTE £50,000.
As a Car Sales Consultant, you will be engaging with customers, guiding them through the sales journey, achieving targets, and representing a prestigious automotive brand.
They are looking for multiple candidates.
You will be responsible for:
* Providing outstanding customer experiences by understanding and meeting customer needs.
* Achieving and exceeding individual sales targets.
* Continuously developing product knowledge through training programmes.
* Maintaining excellent showroom standards and brand representation.
What we are looking for:
* Previously worked as Car Sales Consultant, Car Sales Executive, Sales Executive Sales Advisor or in a similar role.
* Experience within a main dealership environment.
* Proven track record in meeting and exceeding sales targets.
* A proactive, enthusiastic approach with the ability to work independently.
Whats on offer:
* Competitive salary
* Commission and bonuses.
* Company car.
* Generous holiday allowance starting at 20 days, increasing to 25 days with service.
* Company contributory pension scheme.
* Staff and family discounts.
This is a fantastic opportunity for a Sales Consultant to further your career with a respected dealership.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Maidstone, England
Start:
Duration:
Salary / Rate: £22000 - £22000 Per Annum
Posted: 2025-03-28 17:13:30
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We are currently seeking a Cash Management Advisor, whether you're eager to kick-start your career or an experienced professional ready to take on a new challenge.
This role offers an exciting opportunity to begin your journey or to further develop your skills in a dynamic environment.
This role is initially on a 9 month maternity contract.
Role Overview
As the Cash Management Advisor, you will play a crucial role in supporting the sales and customer service teams with credit control and account management.
Your responsibilities as part of a team will include:
Reviewing new account applications
Reconciling customer/supplier accounts
Managing relationships to resolve account queries
Communicating via email & telephone
Assisting with departmental tasks
Participating in ledger reviews
Credit Control
Managing sales ledger accounts
Chasing, reconciling, and allocating customer accounts
Placing and releasing accounts on hold
Raising credits and processing refunds
Managing various payment transactions
Purchase Ledger
Uploading invoices into SAP
Reconciling supplier statements
Managing payment runs
Managing petty cash and cheque payments
Chasing internal invoice approvals
Expenses
Managing staff cost centre data
Creating new users
Approving business expenses
Resolving expense-related issues
Skills and Attributes Required
Strong attention to detail
Good numerical skills
Ability to work effectively in a team
Good working knowledge of Microsoft Office suite including Excel
Excellent communication skills
Sage, SAP knowledge is an advantage
What's in it for You
If you are enthusiastic, eager to learn, and ready to take on a new challenge, we want to hear from you! No prior experience is necessary for candidates with the right drive, as full training will be provided.
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
The starting salary offered is £24,750.
The hours are a 37.5 hours a week, 8:30 - 17:00 pm Monday to Friday with 1 hour for lunch, there are hybrid options.
You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
Type: Permanent Location: Banbury, England
Start: ASAP
Salary / Rate: Up to £24750 per annum + excellent benefits
Posted: 2025-03-28 13:46:03
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CUSTOMER SERVICE ADVISOR – TALKE - £23,795 BASIC SALARY + PERFORMANC BONUS & BENEFITSDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team.
The company offers exceptional ongoing training and career progression.
With further major growth plans in place, this is the perfect time to get on board and be a key player in their success.
Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis.
They offer a market leading customer service experience.
Great customer service is at the heart of the business.
Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service.
This is a family run business and every single employee is a member of that family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries.
Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Dealing with high volume incoming callsResolving customer issues in a timely mannerLiaise with external contractors to arrange and manager resolutions to the queries raisedDealing with a variety of questions and queriesPromoting the benefits of using the services the company providesAssisting with contract renewals and retaining customersDealing with complaintsMaintaining accurate customer records using the inhouse system
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Week One Shifts: 8am-4.30pmWeek Two Shifts: 10.30am-7pmWorking 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu20 days holiday plus Bank HolidaysOnsite Parking£23,795 Basic SalaryPerformance Bonus after 6 monthsFantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE - £23,795 BASIC SALARY + PERFORMANC BONUS & BENEFITS ....Read more...
Type: Permanent Location: Talke
Start: Immediate
Duration: Full Time
Salary / Rate: £23,795 per year + Bonus & Benefits
Posted: 2025-03-27 16:05:10
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The retail sales support team is responsible for processing orders for major retailers and marketplaces such as Amazon and B&Q and ensuring the stock is delivered on time and in full by the requested delivery date.
This role also includes providing customer quotes, stock updates, delivery and dispatch information, invoice queries and organising returns.
Due to increased workloads, this role is initially a 9 month contract with the role very likely to become permanent.
Key responsibilities for the Customer Service Advisor
Processing customer orders via phone, email, and EDI
Handling queries related to inventory, pricing, and deliveries while resolving issues promptly
Managing technical enquiries using electronic parts diagrams as a first level of support before escalation
Building and maintaining strong relationships with customers and sales teams
Proactively resolving concerns and keeping customers updated on orders and returns
What We're Looking For:
Proven experience in customer service and administration
Strong communication skills
Attention to detail
Able to work in a fast paced and demanding environment
Proficiency in Microsoft Office, SAP would be a beneficial but not essential
A proactive, solutions focused team player with excellent interpersonal skills
What's In It for You?
As the Customer Service Advisor, this is a fantastic opportunity to join an innovative market leading, company who prides itself on a positive culture, a strong brand and who offers real progression opportunities.
You'll work in bright, modern offices with excellent facilities.
Salary: Between £25,000 - £26,400
Hours: 37.5 hours a week (Monday to Friday, 8:30 AM - 5 PM)
Hybrid working model
Holidays: 26 days plus bank holidays
Training: Comprehensive training and onboarding
Benefits: Progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events, and more!
....Read more...
Type: Permanent Location: Banbury, England
Start: ASAP
Duration: 9 months
Salary / Rate: £25000 - £26400 per annum + hybrid working, bonus, great benefits
Posted: 2025-03-27 15:07:19
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We are recruiting for a proactive Customer Service Advisor to join this professional B2B customer service team on a permanent basis.
If you're passionate about delivering excellent service and thrive in a fast-paced, dynamic environment, we'd love to hear from you.
Key responsibilities for the Customer Service Advisor
The team is responsible for processing orders from the dealers, key accounts, and direct customers, ensuring stock is delivered on time and in full by the requested delivery date
In this role, you will provide customers with quotes, place and manage orders through to delivery, and keep them informed with stock updates, dispatch details, and delivery schedules.
You will also handle invoice queries, coordinate and manage returns, and ensure a smooth order fulfilment process
You will be assigned specific accounts, working closely with the Sales team to maintain strong customer relationships and provide excellent service.
Additionally, you will take ownership of managing your own workload on a daily basis, ensuring tasks are completed efficiently and effectively.
What We're Looking For:
Proven experience in customer service and administration
Strong communication skills
Attention to detail
Able to work in a fast paced and demanding environment
Proficiency in Microsoft Office, SAP would be a beneficial but not essential
A proactive, solutions focused team player with excellent interpersonal skills
What's In It for You?
As the Customer Service Advisor, this is a fantastic opportunity to join an innovative market leading, company who prides itself on a positive culture, a strong brand and who offers real progression opportunities.
You'll work in bright, modern offices with excellent facilities.
Salary: Between £25,000 - £26,400
Hours: 37.5 hours a week (Monday to Friday, 8:30 AM - 5 PM)
Hybrid working model
Holidays: 26 days plus bank holidays
Training: Comprehensive training and onboarding
Benefits: Progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events, and more!
....Read more...
Type: Permanent Location: Banbury, England
Salary / Rate: £25000 - £26400 per annum + hybrid working, bonus, great benefits
Posted: 2025-03-27 14:54:52
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A well established group of independent Opticians are looking for a Mobile Optical Assistant to cover several of their Cheshire based practices
Optical Assistant - Role
Beautiful, modern independent Opticians
Working between 9 practices - Alsager, Chester, Frodsham, Macclesfield, Nantwich, Newcastle Under Lyme, Sandbach, Tarporley
Rota in advance
Advanced practice with a focus on patient care and quality
Access to a wide range of designer frames
First point of contact for all patients
Meeting and greeting patients
Dispensing frames and lenses to all levels, including varifocals
Providing contact lens advice
Taking measurements and making any necessary adjustments
Booking appointments and dealing with admin
Ensuring excellent levels of customer service at all times
Salary up to £25,000 plus £3,000 car allowance
The role is to work 5 days a week including a Sat
Opening hours from 9am to 5.30pm
20 days holiday plus bank holidays
1 additional days holiday for birthdays.
Simply Health
Staff discounts - as well as family and friends
Optical Assistant - Requirements
Previous experience of working as an Optical Assistant, Optical Advisor or Dispensing Assistant
Full clean driving licence and own car
Able to dispense spectacles
Enjoy building relationships with clients
Excellent communication skills: clear verbal and written communication with active listening skills
Able to deliver superb customer service
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply' link as soon as possible.
You can now message us via our company WhatsApp - 07933115681 Feel free to get in contact about any roles/recruitment needs. https://lnkd.in/dGyVayep
....Read more...
Type: Permanent Location: Cheshire, England
Salary / Rate: Up to £25000 per annum + Car Allowance
Posted: 2025-03-27 13:16:42
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Telesales Person - Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products.
Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team.
This is a telephone-based, non-customer-facing role where you'll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc.
BH)
Key Responsibilities:
Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch.
Manage stock levels to ensure orders are fulfilled efficiently.
Work closely with the team to achieve sales targets and maintain excellent customer service.
Provide support across other areas of the business as needed.
Ideal Candidate:
Experience: Solid knowledge of car parts and accessories.
Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
Customer Service: Exceptional telephone manner and strong communication skills.
Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4241RC ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: 27/04/2025
Salary / Rate: £29000 - £30000 per annum + up to £29k basic + bonus + pension
Posted: 2025-03-27 11:03:41
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Parts Advisor
As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories.
With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories.
We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products.
Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH
Key Responsibilities:
Advise customers on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch of products.
Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
Assist with any other tasks and areas of the business as required.
Develop and maintain excellent customer service and a strong rapport with customers.
Work closely with the team to achieve sales targets and ensure customer satisfaction.
The Ideal Candidate:
Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
Customer Service Skills: Exceptional telephone manner and excellent communication skills.
Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.
How to Apply:
To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4240RC ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: 27/04/2025
Salary / Rate: £29000 - £30000 per annum + up to £29k basic + bonus + pension
Posted: 2025-03-27 10:00:17
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JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for Northern California region.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering Northern CA, North of Bakersfield.
CSW Business Unit for New Commercial Construction
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Southern New England residency preferred) Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Sacramento, California
Posted: 2025-03-26 14:11:29
-
JOB DESCRIPTION
The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for Northern California region.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering Northern CA, North of Bakersfield.
CSW Business Unit for New Commercial Construction
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Southern New England residency preferred) Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Sacramento, California
Posted: 2025-03-26 14:10:57
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Vehicle Technician Exeter - Service Centre
Location - Exeter
Salary - £29000 - £40000 OTE
Job Title - Vehicle Technician
We are working with the UKs largest Automotive service, maintenance and repair business in the Exeter area who are looking for a Vehicle Technician to join their busy Service Department.
The Vehicle Technician role comes with a basic salary of: £29,886 - £34,187 depending on experience with an OTE of £3600 - £5800 per year as individual bonus scheme. The position comes with great career opportunities, benefits and an uncapped bonus scheme.
See benefits below:
Hours:
5 Days a week, 44 hours.
Company benefits include:
5.6 weeks annual leave
Up to 50% off garage bills in Autocentres and 25% off most our products in our retail stores
Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
Family & Friends Discount Events
Financial planning support via Wagestream - access up to 30% of your salary in advance
GP Access, 364 days a year, 24 hours a day
Join the Share save scheme with a 20% discount on shares
Health Cash Plan to access wellbeing services and claim back healthcare costs
Pension Scheme & Life Assurance
Key Vehicle Technician Roles and Responsibilities:
- As a Vehicle Technician/ Mechanic, you will be already skilled in servicing and repair/replacement work.
Youll have the ability to carry out more complex tasks such as clutches and timing belt replacements and diagnostics in areas such as vehicle electrics, brake steering and suspension systems.
- Supported by a workshop controller youll work amongst a team of skilled technicians and fitters, along with dedicated customer services advisors to make it a seamless customer experience.
Minimum Vehicle Technician Requirements:
- Qualified to NVQ level 3 (or equivalent)
- Must have a full drivers licence with no more than 9 points
- Experienced Technician/Mechanic able to carry out diagnostic work (brakes, steering/suspension, engine) and more complex repair and replacements (coolant/diesel injectors, head gasket, brakes, electrical)
If you want to hear more about the Vehicle Technician role, please send us your CV by clicking apply now or by contacting Rachael on 07885881841 or rachael.mortimer@holtrecruitment.com to discuss further.
Vehicle Technician Service Centre Vehicle Technician
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. ....Read more...
Type: Permanent Location: Exeter,England
Start: 26/03/2025
Salary / Rate: £29000 - £40000 per annum, Benefits: Bonus
Posted: 2025-03-26 08:39:05
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A leading provider of industrial equipment is looking for a Sales Representative to drive contract renewals.
If you have a strong sales background and thrive in a customer-focused environment, this role is for you
Key Responsibilities:
Re-establish relationships with previous clients and proactively engage with competitor accounts to win new business.
Build strong relationships to understand customer needs, industry challenges, and position yourself as a trusted advisor.
Maintain and grow contract accounts by identifying evolving customer needs and expanding contract scope year over year.
Manage and divert incoming service calls to ensure prompt and professional responses.
Key Responsibilities:
School qualification or office-based apprenticeship (additional business training preferred).
Four years in sales, preferably in industrial equipment, engineering, or B2B services.
Strong relationship-building, negotiation, and contract management skills. ....Read more...
Type: Permanent Location: High Wycombe, England
Start: ASAP
Duration: Permanent
Salary / Rate: £30000 - £35000 Per Annum None
Posted: 2025-03-25 15:56:35
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Parts Specialist Buckingham£30,000 - £35,000 + Progression + Become a technical specialist + Training + Package + Immediate startAre you looking for a growing manufacturing company who have just moved into a bigger facility and is in need of a Parts Specialist to help with the technical side of the business.
Work for a company with commitment to consistent training and development that empowers you to advance your career.
Ideal for ambitious individuals seeking progression opportunities, including building a team under you.As a Parts Specialist you'll deal with anyone from customers to engineers.
Engage with customers to understand their technical needs and provide tailored technical solutions that align with their requirements.
If you're ready to take the next step in your career and make a difference to the company's growth plans, apply now.Your Role As A Parts Specialist Will Include:
* First point of contact for customers - providing quotes and technical support
* Stock levels - in house and for engineers
* Involved with scheduling for engineers too
* A lot of technical advice and knowledgeAs A Parts Specialist You Will Have:
* Background as a Parts Specialist or similar
* Backgrounds as an engineer wanting off the tools / technical sales not wanting the sales element would be considered
* Technical knwoledge of electromechanical equipment
* Experience with computer systems
* Live commutable to BuckinghamIf interested, please apply and call Georgia on 07458163040 for immediate consideration.Keywords: parts specialist, parts advisor, technical parts, technical sales, buckingham, brackley, milton keynes, oxford
This vacancy is being advertised by Future Engineering Recruitment Ltd.
The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website at futureengineer.co.uk to view other positions we are currently handling.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. ....Read more...
Type: Permanent Location: Buckingham, England
Start: ASAP
Salary / Rate: £30000 - £35000 per annum + Progression + Become a Specialist
Posted: 2025-03-25 14:54:48
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Bodyshop Advisor / Customer Service Advisor:
- Up to £36,000
- 23 Days Holiday + Bank Holidays
- Permanent Role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Bracknell area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam Pishgoo on piam@holtautomotive.co.uk / 01202 55291 or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36K Bodyshop Bracknell
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA ....Read more...
Type: Permanent Location: Bracknell,England
Start: 25/03/2025
Salary / Rate: £36000 per annum
Posted: 2025-03-25 13:31:04
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A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Birmingham within their customer service department.
The company provides Optical lenses/glazing services to Opticians all across the country.
This is a 12 month fixed term contract.
Optical Assistant - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
To ensure that departmental KPI's are met on a daily/monthly basis.
To provide technical information regarding frames and lenses to Opticians
When applicable, to supply advice on the dispensing of glasses in order to resolve queries from practices
To build a rapport with key clients
To deal with inbound calls/queries in a polite and efficient manor - ensuring the customer is left satisfied.
To fully interact with the supply chain across the relevant sites
To support the coaching and monitoring process within the returns team and to ensure that calls made to store comply with all the relevant criteria making a 'perfect call'
Optical Assistant - Requirements
Previous experience of working as an Optical Assistant or Glazing Technician
Attention to detail
Organised
Able to build rapport
Good at multitasking
Excellent customer service skills
Optical Assistant- Package
Fixed term contract for 12 months
Working 37.5 hours a week
Hybrid working - 2 days in the office, 3 days from home (after 3 month probation)
Working 5 days a week with limited weekend work - 9am to 5pm
Roughly 1 in 4 Sats, and 1 in 18 Sundays required with time off in lieu
Salary - £23,400 (£12.00 per hour) - Will increase in April TBC
33 days leave
Parking on site
Quarterly bonus 5-7%
Share save scheme
EAP
Cycle to work scheme
Health cash plan
This is an excellent opportunity for an Optical candidate to work within a different environment whilst still ensuring your offer excellent standards of customer service at all times.
To avoid missing out on this role please follow the ‘Apply now' link and we will be in touch to arrange a conversation as soon as possible.
....Read more...
Type: Permanent Location: Birmingham, England
Duration: 12 Months
Salary / Rate: Up to £23400 per annum + Bonus
Posted: 2025-03-25 08:57:31
