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JOB DESCRIPTION
Title: Customer Service Assistant Manager
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
Position Summary: Assist Customer Service Manager, handles special assignments and other duties as needed.
Essential Functions:
30%-50% Order entry for various regions, as needed. Manage a team of 6 or more Customer Service Representatives. Handle personnel issues, performance reviews, etc.
for those employees. Handle escalations from Sales Reps, related to personnel, service, and specific order issues. Participate in Sales Region Meetings. Monitor coverage for Region Inboxes and Phones. Communicate and train the team on changes to policies, processes, products, etc. Assist in the new hire process. Coordinate new hire training and ongoing Team Training. Assist with Team backlog, shipped not invoiced, and open orders. Escalate production & inventory issues. Develop ideas and suggestions that can be implemented within the group to continuously improve morale, productivity, and overall company performance. Perform additional duties as assigned. Commit to the Company's safety and quality programs.
Requirements:
High School Diploma or equivalent. 3+ years in Customer Service. minimum 1 years Supervisory or Management experience, preferred.
Physical Requirements:
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours in a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Type: Permanent Location: St. Louis, Missouri
Posted: 2025-03-09 22:05:30
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Warehouse Stock Checker - Thornbury - £22,912
The position
This is a full time permanent position based at our customers distribution centre in Thornbury
Rate of pay: £22,912 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift Patterns: 5 days out of 7, 8 hour shifts between: 22:00-06:00
Working Environment - Chilled
A day in the life of a Warehouse Stock Assistant
As a Warehouse Stock Assistant, you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
RAS Benefits
Flexible working shifts patterns - just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About RAS
Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe's largest Food, DIY and Apparel retailers.
We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
At RAS Supply Chain we have developed specialised expertise in supply chain assurance services.
This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts.
We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission.
In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers.
In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland.
We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
This role is being handled by Retail & Asset Solutions (RAS).
To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations.
If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
Type: Permanent Location: Thornbury, England
Salary / Rate: Up to £22912 per annum
Posted: 2025-03-07 12:00:14
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Warehouse Stock Checker - Avonmouth - £22,912
Own car required
The position
This is a full time permanent position based at our customers distribution centre in Avonmouth
Rate of pay: £22,912 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift Patterns: 5 days out of 7 - 8 hour shifts between 11pm-11am
Working Environment - Ambient
A day in the life of a Warehouse Stock Assistant
As a Warehouse Stock Assistant you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
RAS Benefits
Flexible working shifts patterns - just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About RAS
Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe's largest Food, DIY and Apparel retailers.
We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
At RAS Supply Chain we have developed specialised expertise in supply chain assurance services.
This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts.
We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission.
In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers.
In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland.
We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
This role is being handled by Retail & Asset Solutions (RAS).
To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations.
If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
Type: Permanent Location: Avonmouth, Bristol, England
Salary / Rate: Up to £22912 per annum + plus mileage
Posted: 2025-03-07 10:43:55
