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Due to growth and new contracts, we're looking for an additional Senior Regional Service Engineer to join a dedicated service team, where you'll play a key role in upholding the brand and delivering outstanding service to customers.
This is a hands on, field based role, focused on the service and repair of industrial and municipal cleaning equipment.
You'll be representing a globally respected company with a strong customer first approach.
Location Requirements
This is a field-based role covering London and surrounding areas.
We are open on location and welcome applications from engineers based across the wider London region
Key Responsibilities for the Senior Engineer
Service, maintain and repair a wide range of cleaning equipment
Diagnose faults and complete accurate service reports
Plan and manage your daily workload with the Service Manager and Scheduler
Take ownership of your area, ensuring service standards and performance are met
Manage van stock and parts effectively
Support and coach other engineers where needed
Identify potential sales leads
Build strong, professional relationships with customers
What You'll Need
Strong experience across electrical, mechanical, hydraulic, pneumatic or diesel equipment
Background in municipal, FLT, plant hire, HGV or similar industries (ideal)
Confident diagnosing complex faults and working independently in the field
Able to manage your own workload and take responsibility for your area
Good IT skills and experience completing service reports
Full UK driving licence
Willingness to travel, including occasional overnight stays
Passport (preferred for possible training in Germany)
What's in it for You
Salary up to £41,110
OTE £50,000+ with overtime
London weighting (£300 per month where applicable)
Fully expensed company van (optional personal use)
All tools provided
25 days holiday + bank holidays + your birthday off
Pension, health plan, sick pay & critical illness cover
End of year discretionary bonus
Staff discounts and social events
Ongoing training and career development
Training & Onboarding
You'll follow a structured 12 week training programme, including factory led courses and hands-on support, working alongside experienced engineers with ongoing development.
....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: Up to £41110 per annum + OTE £50,000 + London Weighting if app.
Posted: 2026-05-22 12:12:51
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Due to growth and new contracts, we're looking for an additional Senior Regional Service Engineer to join a dedicated service team, where you'll play a key role in upholding the brand and delivering outstanding service to customers.
This is a hands on, field based role, focused on the service and repair of industrial and municipal cleaning equipment.
You'll be representing a globally respected company with a strong customer first approach.
Location Requirements
This is a field-based role covering South of Scotland (Glasgow / Central Belt ideal)
Key Responsibilities for the Senior Engineer
Service, maintain and repair a wide range of cleaning equipment
Diagnose faults and complete accurate service reports
Plan and manage your daily workload with the Service Manager and Scheduler
Take ownership of your area, ensuring service standards and performance are met
Manage van stock and parts effectively
Support and coach other engineers where needed
Identify potential sales leads
Build strong, professional relationships with customers
What You'll Need
Strong experience across electrical, mechanical, hydraulic, pneumatic or diesel equipment
Background in municipal, FLT, plant hire, HGV or similar industries (ideal)
Confident diagnosing complex faults and working independently in the field
Able to manage your own workload and take responsibility for your area
Good IT skills and experience completing service reports
Full UK driving licence
Willingness to travel, including occasional overnight stays
Passport (preferred for possible training in Germany)
What's in it for You
Salary up to £41,110
OTE £50,000+ with overtime
Fully expensed company van (optional personal use)
All tools provided
25 days holiday + bank holidays + your birthday off
Pension, health plan, sick pay & critical illness cover
End of year discretionary bonus
Staff discounts and social events
Ongoing training and career development
Training & Onboarding
You'll follow a structured 12 week training programme, including factory led courses and hands-on support, working alongside experienced engineers with ongoing development.
....Read more...
Type: Permanent Location: South Lanarkshire, Scotland
Start: ASAP
Salary / Rate: Up to £41110 per annum + OTE c£50,000 + excellent benefits
Posted: 2026-05-22 11:37:34
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FIELD SALES EXECUTIVE - DIGITAL PRINT & SIGNAGE FULL TIME, HARLOW, ESSEX £40,000 BASIC + COMMISSION + BENEFITS
Looking to join a well-established and highly respected business within the digital print and signage industry where you can focus on building relationships, growing existing accounts, and driving new business opportunities? This could be the perfect next step for you!
Get Recruited are partnering with a growing business, who are a recognised and trusted name within the digital print, signage, and promotional products sector.
Due to continued growth, they are now looking for a driven and commercially minded Field Sales Executive to join their growing sales team.
This is an exciting opportunity to work for a business with an already established customer base, strong internal marketing support, and an excellent reputation for service and support across the industry.
You'll be working closely with existing customers across digital print, signage, promotional gifts, and print service environments, identifying opportunities for replacement machinery, consumables, ink sales, and ongoing support services.
With a dedicated internal marketing team, nationwide engineering support, and partnerships with recognised brands, this role offers huge potential for a motivated sales professional who enjoys developing relationships and delivering results.
Key Responsibilities:
Develop and grow relationships with existing customers within the digital print, signage, and promotional products sectors
Identify and secure new business opportunities across machinery, consumables, inks, and support services
Manage the full sales cycle from initial enquiry through to closing deals and ongoing account development
Work closely with the internal marketing and service teams to maximise sales opportunities generated through service activity and campaigns
Promote a range of industry-leading print and signage solutions
Attend customer meetings, site visits, and industry events across the UK
Deliver excellent customer service and maintain long-term client relationships
Maintain accurate sales records and pipeline updates
You must have:
Proven experience within field sales, business development, or account management within the digital print, signage, large format print, promotional products, or related industries
Strong knowledge of printers, inks, print services, or signage solutions
Experience managing existing accounts while also developing new business opportunities
Excellent communication, negotiation, and relationship-building skills
A proactive, self-motivated, and commercially driven approach
The ability to work independently and manage your own territory effectively
Experienced within Field Sales, Business Development, Area Sales Manager, Sales Executive, Field Account Manager, Territory Sales Manager, Technical Sales Executive, and Commercial Manager
Full UK Driving Licence
Benefits:
Competitive basic salary with uncapped commission potential
Established customer base and strong lead generation support
Supportive and collaborative team environment
Opportunity to work with recognised industry brands
Career progression opportunities within a growing business
Nationwide customer exposure within a thriving sector
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Harlow, England
Start: ASAP
Salary / Rate: £40000.00 - £50000.00 per annum + Hybrid + Commissions + Bonus
Posted: 2026-05-22 11:10:48
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Field Sales Representative
Automotive Aftermarket / Electrical / Industrial (B2B)
Our client is an independently owned specialist distributor that supplies a multitude of industries including automotive, industrial, leisure, marine and mobility sectors.
They pride themselves on providing a first-class service to customers across the UK and placing their workforce at the heart of everything they do.
They're now looking for a Field Sales Representative to grow their presence across the Southwest of England.
This is a field‑based role covering an established territory, working closely with their network of branches in the region and building relationships with B2B customers operating in the automotive aftermarket, leisure, marine, industrial and mobility markets.
What's in it for you
Competitive salary (based on experience)
Performance‑related bonus
Company car
Field‑based role covering the Southwest (ideal locations include Plymouth, Exeter, Bristol, Swindon, Torquay, Paignton, Newton Abbot, Taunton, Truro, Falmouth
What you'll need
Experience in a field‑based sales role visiting trade counters, depots or branches
Background in electrical wholesale, industrial distribution, automotive parts, engineering supplies, builders' merchants, plumbers' merchants or tool hire
Confidence managing a territory, building relationships and spotting opportunities
Someone who enjoys being out meeting customers and keeping momentum in their day
What you'll be doing
Visiting B2B customers daily to build relationships, introduce products and support their needs
Growing sales across your territory by developing existing accounts and identifying new opportunities
Staying close to market and competitor activity and sharing insights with the wider team
Managing your own schedule and reporting to ensure your time is used effectively
Building strong product knowledge to confidently support customers and promote the full range
Register your interest
To register your interest for this Field Sales Representative position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on 07908 893621.
Job Reference: 4349KB - Field Sales Representative - Automotive Aftermarket / Electrical / Industrial (B2B)
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know - we're here to support you. ....Read more...
Type: Permanent Location: Taunton, England
Start: 22/06/2026
Salary / Rate: competitive salary + performance related bonus
Posted: 2026-05-22 10:00:03
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A Service Technician is sought to join an innovative engineering team in Dover, Kent, contributing to the maintenance, repair, and validation of high-voltage test equipment and cable test van systems.
The Service Technician, Dover, Kent, will be expected to develop your understanding in the field, learning from peers and senior engineers in technical areas and industry best practices.
This may include high-voltage systems, servicing processes, safety standards, and customer site operations.
Responsibilities include:
Work with service, engineering, and customer support teams to define service requirements and maintenance specifications.
Carry out servicing, inspections, and repairs on high-voltage instruments and cable test vans using appropriate tools and diagnostic equipment.
Develop and execute service procedures for maintenance, inspections, and repairs.
Debug and validate electrical systems using test equipment such as multimeters and diagnostic tools.
Collaborate with internal teams and customers for seamless service delivery.
Maintain comprehensive technical and service documentation, including reports and risk assessments.
Support customers and internal teams with technical queries and on-site service activities.
Key skills & experience:
Qualification in Electrical Engineering or equivalent industry experience.
Proficiency with diagnostic tools, service equipment, and reporting systems.
Practical experience with electrical systems, fault finding, and high-voltage equipment.
Strong problem-solving and analytical skills.
Effective communication and teamwork abilities.
How to apply:
Apply now for the Service Technician role in Dover, Kent.
Send your CV to adighton@redlinegroup.Com or call Adam on 01582878821.
....Read more...
Type: Permanent Location: Dover, England
Start: ASAP
Salary / Rate: £33000 - £38000 per annum
Posted: 2026-05-22 09:09:07
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Role: Mobile Forklift Engineer
Location: Field Role covering Warrington & Surrounding areas.
Salary: Up to £45,000+ OTE (including Van, Door-to-Door Pay, Enhanced Overtime Rates & Plenty of Overtime Available)
We are looking for a Mobile Forklift Engineer to join a supportive team covering the Warrington & surrounding areas.
This is an excellent opportunity for an engineer looking to develop their skills, earn a strong package, and be part of a company that truly values its people.
Whats on Offer:
- Achievable £45K+ OTE
- Company van & fuel card
- Door-to-door pay
- Enhanced overtime rates with plenty of overtime available
- Full training
- Supportive team environment where youll be valued
The Role:
- Service, repair, and maintain a variety of forklift trucks and associated equipment
- Carry out diagnostics and fault-finding
- Deliver high-quality customer service while working independently in the field
What Were Looking For:
- Engineering background in Plant, Agricultural, HGV, Forklift, or Automotive
- Ideally a Level 3 NVQ or equivalent qualification
- Strong problem-solving skills and the ability to work independently
- A positive, can-do attitude and willingness to learn
This is a fantastic opportunity to step into a rewarding role with excellent earning potential, ongoing training, and real career stability.
How to Apply:
If youre an experienced engineer ready to take the next step with a well-established company apply now.
Alternatively, call Pete at Holt Recruitment on 07485986178 or email peter@holtautomotive.co.uk
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
Specialising in Plant, Agricultural, Powered Access, Forklift, Lift & Access, Static plant We recruit across the UK for Mobile Plant Engineer, Mobile Plant Fitter, Plant Engineer, Plant Fitter, Agricultural Engineer, Agricultural Mechanic, Powered Access Engineer, Forklift Engineer, MHE Engineer, Generator Engineer.
PK ....Read more...
Type: Permanent Location: Warrington,England
Start: 22/05/2026
Salary / Rate: £36000 - £45000 per annum, Benefits: Van, Door-to-Door Pay, Enhanced Overtime Rates & Plenty of Overtime Available
Posted: 2026-05-22 07:25:09
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Role: Mobile Forklift Engineer
Location: Field Role covering Preston & Surrounding areas.
Salary: Up to £45,000+ OTE (including Van, Door-to-Door Pay, Enhanced Overtime Rates & Plenty of Overtime Available)
We are looking for a Mobile Forklift Engineer to join a supportive team covering the Preston & surrounding areas.
This is an excellent opportunity for an engineer looking to develop their skills, earn a strong package, and be part of a company that truly values its people.
Whats on Offer:
- Achievable £45K+ OTE
- Company van & fuel card
- Door-to-door pay
- Enhanced overtime rates with plenty of overtime available
- Full training
- Supportive team environment where youll be valued
The Role:
- Service, repair, and maintain a variety of forklift trucks and associated equipment
- Carry out diagnostics and fault-finding
- Deliver high-quality customer service while working independently in the field
What Were Looking For:
- Engineering background in Plant, Agricultural, HGV, Forklift, or Automotive
- Ideally a Level 3 NVQ or equivalent qualification
- Strong problem-solving skills and the ability to work independently
- A positive, can-do attitude and willingness to learn
This is a fantastic opportunity to step into a rewarding role with excellent earning potential, ongoing training, and real career stability.
How to Apply:
If youre an experienced engineer ready to take the next step with a well-established company apply now.
Alternatively, call Pete at Holt Recruitment on 07485986178 or email peter@holtautomotive.co.uk
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
Specialising in Plant, Agricultural, Powered Access, Forklift, Lift & Access, Static plant We recruit across the UK for Mobile Plant Engineer, Mobile Plant Fitter, Plant Engineer, Plant Fitter, Agricultural Engineer, Agricultural Mechanic, Powered Access Engineer, Forklift Engineer, MHE Engineer, Generator Engineer.
PK ....Read more...
Type: Permanent Location: Preston,England
Start: 22/05/2026
Salary / Rate: £36000 - £45000 per annum, Benefits: Van, Door-to-Door Pay, Enhanced Overtime Rates & Plenty of Overtime Available
Posted: 2026-05-22 07:18:05
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Customer Services Office Administrator
Location: Clevedon, Somerset
Are you an organised and customer-focused administrator looking for your next opportunity?
Our client, a well-established engineering company based in Clevedon, is looking to recruit a Customer Services Office Administrator to support the delivery of customer orders and ensure excellent customer service across the business.
As Customer Services Office Administrator, you will:
Support the delivery of customer orders to agreed requirements
Work closely with the Customer Service Manager and other departments across the business
Provide excellent customer service and administrative support
Help ensure smooth day-to-day office operations
Promote and support the company's core values and employee ownership culture
Key Skills and Experience required for this role:
Previous experience in a customer service or office administration role
Strong communication and organisational skills
Good attention to detail
Ability to work well within a team environment
This is a fantastic opportunity to join a successful engineering business with a supportive team environment and strong company values.
To apply, please send your CV to NDrain@redlinegroup.Com Or call 01582 878828 for more information. ....Read more...
Type: Permanent Location: Clevedon, England
Start: ASAP
Salary / Rate: £22000 - £28000 per annum
Posted: 2026-05-21 23:35:05
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JOB DESCRIPTION
Essential Functions:
Presents and promotes Stonhard/Liquid Elements products and services to architectural, design and engineering firms with a specific geographic region.
Works with Design Build construction firms.
Maintains accurate files and records involving Stonhard accounts by executing necessary paperwork such as maintaining a Salesforce Automation (SFA) database with projects and activities associated with that project and/or account.
Communicates closely with Stonhard Territory Managers/Project Engineers/Market Managers/Business Development Managers regarding project recommendations, bidding, estimating, and quoting of projects within his/her SFA project pipeline.
Gives group presentations to architects, interior designers and engineers relating to Stonhard/Liquid Elements products and services.
Meets or exceed Stonhard's minimum activity standards for quotes and orders as set by Stonhard sales management.
Contacts a minimum of 10-15 clients in-person per week.
Enter a minimum of 5 new projects per week within Salesforce.
Minimum Requirements:
2+ years' industry experience in similar sales, design, or equivalent role.
Spend a minimum of 4 days per week in the field with Stonhard customers.
Ability to proactively identify opportunities and quickly implement solutions.
Demonstrated excellent oral and written communication, presentation, organization and planning skills.
Must be very flexible and able to work in a self-directed, rapidly changing environment.
Has the ability to organize and prioritize activities.
Must be computer literate with experience using technology and customer relationship management software (Salesforce.com), and Microsoft 365.
Valid Driver's License
Physical Requirements:
While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to stand, walk and reach with hands and arms.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Must be able to physically transport sample case and literature to customers (approximately 40 lbs.
weight)
Must possess reliable transportation (driving time in a typical day - 30%
This position requires wearing a hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite.
Compensation:
Base Salary Range: $85,000 - $95,000
Uncapped Commission potential (First 2 years average): approx.
$15,000 - $40,000
Supplemental Pay Types: Uncapped Commission Pay, Bonus Pay, car allowance, expenses
Benefits: 401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement
These ranges are an estimate based on potential employee qualification operations, needs and other considerations permitted by law.Apply for this ad Online! ....Read more...
Type: Permanent Location: Columbus, Ohio
Posted: 2026-05-21 22:10:08
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Are you ready to advance your career in marine technology? Our partner are growing their national team of Marine Electronics Technicians and Engineers, whether you're just starting out or an experienced professional ready to lead projects and mentor others, we have the right opportunity for you.
Join a dynamic team that delivers cutting-edge navigation, communication, and safety systems to commercial vessels.
Youll be working hands-on with industry-leading equipment, ensuring vessels remain operational, compliant, and connected.
The company value initiative, technical skill, and a customer-first approach; if that sounds like you, we want to hear from you.
What Youll Be Doing:
- Installing and commissioning marine electronics on vessels
- Performing maintenance, repairs, and equipment surveys
- Supporting customers with diagnostics and fault resolution
- Identifying service opportunities and recommending solutions
- Delivering projects across the UK and occasionally overseas
What Were Looking For:
- HNC/HND in Electronics or Electrical Engineering (or equivalent)
- Experience in:
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- Marine or field-based electronics
- Electronic navigation and communication systems
- Fault-finding and installation
- Technical support and project engineering
Skills:
- Strong problem-solving ability
- Clear communication and customer-focused mindset
- Essential: Full UK driving licence
Desirable (but not essential):
- GMDSS Operators Certificate
- Radio/VDR Survey or Class Approval experience
- BOSIET/OLF Certification
- Manufacturer-specific training
Medical: Must be able to pass a medical and annual working at height training
Whats On Offer:
- Competitive salary (based on qualifications and experience)
- Company car
- Employer contribution pension scheme
- Career development pathways from Technician to Senior Engineer
- Training opportunities and autonomy in your role
Apply now and be part of the future of marine electronics.
TT ....Read more...
Type: Permanent Location: Essex,England
Start: 21/05/2026
Salary / Rate: Competitive
Posted: 2026-05-21 21:55:04
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Are you ready to advance your career in marine technology? Our partner are growing their national team of Marine Electronics Technicians and Engineers, whether you're just starting out or an experienced professional ready to lead projects and mentor others, we have the right opportunity for you.
Join a dynamic team that delivers cutting-edge navigation, communication, and safety systems to commercial vessels.
Youll be working hands-on with industry-leading equipment, ensuring vessels remain operational, compliant, and connected.
The company value initiative, technical skill, and a customer-first approach; if that sounds like you, we want to hear from you.
What Youll Be Doing:
- Installing and commissioning marine electronics on vessels
- Performing maintenance, repairs, and equipment surveys
- Supporting customers with diagnostics and fault resolution
- Identifying service opportunities and recommending solutions
- Delivering projects across the UK and occasionally overseas
What Were Looking For:
- HNC/HND in Electronics or Electrical Engineering (or equivalent)
- Experience in:
-
- Marine or field-based electronics
- Electronic navigation and communication systems
- Fault-finding and installation
- Technical support and project engineering
Skills:
- Strong problem-solving ability
- Clear communication and customer-focused mindset
- Essential: Full UK driving licence
Desirable (but not essential):
- GMDSS Operators Certificate
- Radio/VDR Survey or Class Approval experience
- BOSIET/OLF Certification
- Manufacturer-specific training
Medical: Must be able to pass a medical and annual working at height training
Whats On Offer:
- Competitive salary (based on qualifications and experience)
- Company car
- Employer contribution pension scheme
- Career development pathways from Technician to Senior Engineer
- Training opportunities and autonomy in your role
Apply now and be part of the future of marine electronics.
TT ....Read more...
Type: Permanent Location: Liverpool,England
Start: 21/05/2026
Salary / Rate: Competitive
Posted: 2026-05-21 21:54:03
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Are you ready to advance your career in marine technology? Our partner are growing their national team of Marine Electronics Technicians and Engineers, whether you're just starting out or an experienced professional ready to lead projects and mentor others, we have the right opportunity for you.
Join a dynamic team that delivers cutting-edge navigation, communication, and safety systems to commercial vessels.
Youll be working hands-on with industry-leading equipment, ensuring vessels remain operational, compliant, and connected.
The company value initiative, technical skill, and a customer-first approach; if that sounds like you, we want to hear from you.
What Youll Be Doing:
- Installing and commissioning marine electronics on vessels
- Performing maintenance, repairs, and equipment surveys
- Supporting customers with diagnostics and fault resolution
- Identifying service opportunities and recommending solutions
- Delivering projects across the UK and occasionally overseas
What Were Looking For:
- HNC/HND in Electronics or Electrical Engineering (or equivalent)
- Experience in:
-
- Marine or field-based electronics
- Electronic navigation and communication systems
- Fault-finding and installation
- Technical support and project engineering
Skills:
- Strong problem-solving ability
- Clear communication and customer-focused mindset
- Essential: Full UK driving licence
Desirable (but not essential):
- GMDSS Operators Certificate
- Radio/VDR Survey or Class Approval experience
- BOSIET/OLF Certification
- Manufacturer-specific training
Medical: Must be able to pass a medical and annual working at height training
Whats On Offer:
- Competitive salary (based on qualifications and experience)
- Company car
- Employer contribution pension scheme
- Career development pathways from Technician to Senior Engineer
- Training opportunities and autonomy in your role
Apply now and be part of the future of marine electronics.
TT ....Read more...
Type: Permanent Location: County Down,Northern Ireland
Start: 21/05/2026
Salary / Rate: Competitive
Posted: 2026-05-21 21:53:04
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Sales ExecutiveBirmingham£35,000 - £45,000 + Commission (£5,000 - £10,000) + Progression + Training and Development + Car + Fuel Card + Package + Immediate StartAre you a determined Sales Executive looking for a role where you have the potential to earn in excess of £50,000 with commission? This industry leader is looking for someone who wants to work in a great team and wants to progress within their career to more senior levels.
Also benefit from personal development of your skill set with training - internal and external courses!This specialist, forward-thinking supplier and service provider has massive growth plans due to winning more and more contracts.
This is an excellent opportunity for a Sales executive where you will play a vital role in helping to deal with the demand of work, get great training and progress throughout your career.
Be a part of a company that will not only invest in your career but develop your skill sets and reward your hard work.Your Role As Sales Executive will Include:
* Reaching out to New clients and maintain relationship with existing clients
* Visit Site when necessary to gather accurate information and to discuss the customer's requirements.
* Proactively identify and secure sales opportunities from multiple channels, including field engineer referrals, non-contract leads, and internal requests from New Door SalesThe Successful Sales Executive Will Need:
* Experience within Sales with cold calling
* Willing to travel around your local region
* UK Driving LicenseFor immediate consideration please call Matthew on 07458163042 or click to applyKeywords: Sales Executive, Sales Engineer, Business Development, Account Management, Field Sales, Lead Generation, Client Relationship Management, Birmingham, Wolverhampton, Cannock, Coventry, Leicester ....Read more...
Type: Permanent Location: Birmingham, England
Start: ASAP
Duration: permanent
Salary / Rate: £35000 - £45000 per annum + £35,000 - £45,000 + Commission 5k PLUS
Posted: 2026-05-21 16:41:18
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Field Service EngineerLondon £40,000 - £45,000 (£80,000+ OTE) + Full Training + Technical Progression + Company Vehicle + Paid Door to Door + Overtime + 7.5% Bonus + 8% Pension + BUPA Dental + Vitality Healthcare + Training Abroad
This is a role built around reward and technical progression.
With door-to-door pay, extensive overtime opportunities, and ongoing bespoke in house training, you'll have the chance to dramatically increase your earnings while becoming a specialist Field Service Engineer within the rapidly growing sector.
Join a market-leader that operates at the forefront of UPS systems, switchgear, and energy storage technology.
As a Field Service Engineer, you'll receive structured training and development from experienced technical specialists with a clear pathway towards becoming a fully autonomous engineer.
The business heavily invests in its engineers through phased training plans, hands-on mentoring, factory training in Italy and France, and access to over 3,300 technical courses through their internal academy.
This is the perfect role for an Field Service Engineer who wants to continuously develop technically while maximising their earning potential through overtime, specialist work, and increased responsibility.
This role offers genuine long-term stability alongside the opportunity to comfortably exceed £70,000+ earnings.
Your Role as a Field Service Engineer:
Carry out service, maintenance, fault finding, repair, and commissioning on UPS systems and switchgear equipment
Travel to customer sites across London and surrounding areas with occasional wider travel
Support critical power and energy storage systems across a range of commercial and industrial environments
The Successful Field Service Engineer Will Have:
Electrical background
NVQ Level 3 in Electrical / Electronics or equivalent
Full UK Driving Licence
Please apply or contact Liam Martindill on 02038137949 for immediate considerationThis vacancy is being advertised by Future Engineering Recruitment.
The services of Future Engineering Recruitment are that of an Employment Agency.Please visit our website at futureengineer.co.uk to view other positions we are currently handling.
Future Engineering Recruitment can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.
field service, maintenance, repair, fault find, electrical, UPS, Switchgear, Data Centre, Mobile engineer, Electronics ....Read more...
Type: Permanent Location: London, England
Salary / Rate: £400000.00 - £450000.00 per annum
Posted: 2026-05-21 15:02:07
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Field Sales Representative
Automotive Aftermarket / Electrical / Industrial (B2B)
Our client is an independently owned specialist distributor that supplies a multitude of industries including automotive, industrial, leisure, marine and mobility sectors.
They pride themselves on providing a first-class service to customers across the UK and placing their workforce at the heart of everything they do.
They're now looking for a Field Sales Representative to grow their presence across the Southwest of England.
This is a field‑based role covering an established territory, working closely with their network of branches in the region and building relationships with B2B customers operating in the automotive aftermarket, leisure, marine, industrial and mobility markets.
What's in it for you
Competitive salary (based on experience)
Performance‑related bonus
Company car
Field‑based role covering the Southwest (ideal locations include Plymouth, Exeter, Bristol, Swindon, Torquay, Paignton, Newton Abbot, Taunton, Truro, Falmouth
What you'll need
Experience in a field‑based sales role visiting trade counters, depots or branches
Background in electrical wholesale, industrial distribution, automotive parts, engineering supplies, builders' merchants, plumbers' merchants or tool hire
Confidence managing a territory, building relationships and spotting opportunities
Someone who enjoys being out meeting customers and keeping momentum in their day
What you'll be doing
Visiting B2B customers daily to build relationships, introduce products and support their needs
Growing sales across your territory by developing existing accounts and identifying new opportunities
Staying close to market and competitor activity and sharing insights with the wider team
Managing your own schedule and reporting to ensure your time is used effectively
Building strong product knowledge to confidently support customers and promote the full range
Register your interest
To register your interest for this Field Sales Representative position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on 07908 893621.
Job Reference: 4349KB - Field Sales Representative - Automotive Aftermarket / Electrical / Industrial (B2B)
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know - we're here to support you. ....Read more...
Type: Permanent Location: Plymouth, England
Start: 21/06/2026
Salary / Rate: competitive salary + performance related bonus
Posted: 2026-05-21 15:00:10
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We are looking for a Systems Engineer to support the design, integration, and delivery of complex engineering products within a highly technical environment.
Key Responsibilities
Systems design, integration, and testing
Support full product lifecycle (concept through to in-service support)
Work across multidisciplinary teams (software, mechanical, electrical)
Produce technical proposals, specifications, and reports
Mentor junior engineers where required
Deliver engineering work packages to time, cost, and quality
Requirements
Degree in Engineering, Mathematics, Physics, or equivalent experience
Experience in systems design, integration and test
Understanding of product and systems lifecycles
Strong communication skills and customer-facing capability ....Read more...
Type: Permanent Location: North London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £60000 - £65000 Per Annum None
Posted: 2026-05-21 14:59:35
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Field Service EngineerReading £40,000 - £45,000 (£80,000+ OTE) + Full Training + Technical Progression + Company Vehicle + Paid Door to Door + Overtime + 7.5% Bonus + 8% Pension + BUPA Dental + Vitality Healthcare + Training Abroad
This is a role built around reward and technical progression.
With door-to-door pay, extensive overtime opportunities, and ongoing bespoke in house training, you'll have the chance to dramatically increase your earnings while becoming a specialist Field Service Engineer within the rapidly growing sector.
Join a market-leader that operates at the forefront of UPS systems, switchgear, and energy storage technology.
As a Field Service Engineer, you'll receive structured training and development from experienced technical specialists with a clear pathway towards becoming a fully autonomous engineer.
The business heavily invests in its engineers through phased training plans, hands-on mentoring, factory training in Italy and France, and access to over 3,300 technical courses through their internal academy.
This is the perfect role for an Field Service Engineer who wants to continuously develop technically while maximising their earning potential through overtime, specialist work, and increased responsibility.
This role offers genuine long-term stability alongside the opportunity to comfortably exceed £70,000+ earnings.
Your Role as a Field Service Engineer:
Carry out service, maintenance, fault finding, repair, and commissioning on UPS systems and switchgear equipment
Travel to customer sites across London and surrounding areas with occasional wider travel
Support critical power and energy storage systems across a range of commercial and industrial environments
The Successful Field Service Engineer Will Have:
Electrical background
NVQ Level 3 in Electrical / Electronics or equivalent
Full UK Driving Licence
Please apply or contact Liam Martindill on 02038137949 for immediate considerationThis vacancy is being advertised by Future Engineering Recruitment.
The services of Future Engineering Recruitment are that of an Employment Agency.Please visit our website at futureengineer.co.uk to view other positions we are currently handling.
Future Engineering Recruitment can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.
field service, maintenance, repair, fault find, electrical, UPS, Switchgear, Data Centre, Mobile engineer, Electronics ....Read more...
Type: Permanent Location: Reading, England
Salary / Rate: £40000.00 - £45000.00 per annum
Posted: 2026-05-21 14:58:17
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JOB DESCRIPTION
Essential Functions:
Presents and promotes Stonhard/Liquid Elements products and services to architectural, design and engineering firms with a specific geographic region.
Works with Design Build construction firms.
Maintains accurate files and records involving Stonhard accounts by executing necessary paperwork such as maintaining a Salesforce Automation (SFA) database with projects and activities associated with that project and/or account.
Communicates closely with Stonhard Territory Managers/Project Engineers/Market Managers/Business Development Managers regarding project recommendations, bidding, estimating, and quoting of projects within his/her SFA project pipeline.
Gives group presentations to architects, interior designers and engineers relating to Stonhard/Liquid Elements products and services.
Meets or exceed Stonhard's minimum activity standards for quotes and orders as set by Stonhard sales management.
Contacts a minimum of 10-15 clients in-person per week.
Enter a minimum of 5 new projects per week within Salesforce.
Minimum Requirements:
2+ years' industry experience in similar sales, design, or equivalent role.
Spend a minimum of 4 days per week in the field with Stonhard customers.
Ability to proactively identify opportunities and quickly implement solutions.
Demonstrated excellent oral and written communication, presentation, organization and planning skills.
Must be very flexible and able to work in a self-directed, rapidly changing environment.
Has the ability to organize and prioritize activities.
Must be computer literate with experience using technology and customer relationship management software (Salesforce.com), and Microsoft 365.
Valid Driver's License
Physical Requirements:
While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to stand, walk and reach with hands and arms.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Must be able to physically transport sample case and literature to customers (approximately 40 lbs.
weight)
Must possess reliable transportation (driving time in a typical day - 30%
This position requires wearing a hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite.
Compensation:
Base Salary Range: $85,000 - $95,000
Uncapped Commission potential (First 2 years average): approx.
$15,000 - $40,000
Supplemental Pay Types: Uncapped Commission Pay, Bonus Pay, car allowance, expenses
Benefits: 401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement
These ranges are an estimate based on potential employee qualification operations, needs and other considerations permitted by law.Apply for this ad Online! ....Read more...
Type: Permanent Location: Columbus, Ohio
Posted: 2026-05-21 14:10:23
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Vehicle Damage Assessor / VDA Vacancy:
- Salary up to £50,000 per annum + Bonus
- Training and development opportunities.
- permanent role
We have a fantastic opportunity for an experienced Estimator / Vehicle Damage Assessor to join an established Accident Repair Centre in the Loudwater area.
Key role and responsibilities as an Estimator / Vehicle Damage Assessor:
- Accurately and professionally assess a wide range of vehicles
- Use computerised estimating systems
- Calculate costings and the time required to complete all necessary repairs
- Liaise regularly with insurance engineers
- Contact customers to provide updates
Minimum requirements as an Estimator / Vehicle Damage Assessor:
- Must have experience using estimating software (ideally Audatex)
- ATA is advantageous but not essential
- Ensure customer expectations are met and demonstrate great service skills
If you want to hear more about the VDA role, please send us your CV by clicking apply now or by contacting Piam Pishgoo on 01202 552915 / piam@holtautomotive.co.uk to discuss further.
Estimator / Vehicle Damage Assessor Up to £50k Bodyshop Loudwater
VDA / Vehicle Estimator / Damage Assessor / Audatex ....Read more...
Type: Permanent Location: Loudwater,England
Start: 21/05/2026
Duration: 0.0 MONTH
Salary / Rate: £50000 per annum, Benefits: + Bonus
Posted: 2026-05-21 13:23:04
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Field Service Engineer
Birmingham
£36,000 - £45,000 Basic (OTE £50'000) + Bonus + Training + Supportive Team Environment + Job Security + Immediate Start
Join a respected leader in the water treatment industry (not sewage) as their next Field Service Engineer and become part of a genuinely supportive, people-focused company.
Enjoy the freedom to manage your own workload and take ownership of your day, while working within a close-knit team that values trust, autonomy, and long-term development.
Known for there high standards and loyal client base, this well-established organisation has built a strong reputation for delivering exceptional service and quality.
As a Field Service Engineer you'll work across a diverse range of projects, gaining valuable experience and continuous training in a company where engineers are truly appreciated and progression is actively encouraged.
Your role as a Field Service Engineer will include:
* Installation and commissioning of water purification systems
* Servicing and maintaining equipment at existing customer sites
* Adhering to high health and safety standards
* Liaising professionally with clients and handling technical queries
The Successful Field Service Engineer will include:
* Background as a Field Service Engineer or similar
* Experience with Water Purification / pumps / pipework / similar
* Happy to travel
For immediate consideration, please apply now or contact Billy Valentine
Key Words: Water Treatment Engineer, Field Service Engineer, Reverse Osmosis, Deionisers, Water Softeners, Mechanical, Electrical, Birmingham, Midlands,
This role is being advertised by Future Engineering Recruitment Ltd.
We operate as an employment agency.
For more opportunities, please visit our website.
Applicants must have the legal right to work in the UK.
Unfortunately, we are unable to process applications from individuals without this. ....Read more...
Type: Permanent Location: Birmingham, England
Start: ASAP
Salary / Rate: £36000 - £45000 per annum + OTE ( £50'000 )+Progression+Training
Posted: 2026-05-21 11:21:13
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Field Sales Representative
Automotive Aftermarket / Electrical / Industrial (B2B)
Our client is an independently owned specialist distributor that supplies a multitude of industries including automotive, industrial, leisure, marine and mobility sectors.
They pride themselves on providing a first-class service to customers across the UK and placing their workforce at the heart of everything they do.
They're now looking for a Field Sales Representative to grow their presence across the Southwest of England.
This is a field‑based role covering an established territory, working closely with their network of branches in the region and building relationships with B2B customers operating in the automotive aftermarket, leisure, marine, industrial and mobility markets.
What's in it for you
Competitive salary (based on experience)
Performance‑related bonus
Company car
Field‑based role covering the Southwest (ideal locations include Plymouth, Exeter, Bristol, Swindon, Torquay, Paignton, Newton Abbot, Taunton, Truro, Falmouth
What you'll need
Experience in a field‑based sales role visiting trade counters, depots or branches
Background in electrical wholesale, industrial distribution, automotive parts, engineering supplies, builders' merchants, plumbers' merchants or tool hire
Confidence managing a territory, building relationships and spotting opportunities
Someone who enjoys being out meeting customers and keeping momentum in their day
What you'll be doing
Visiting B2B customers daily to build relationships, introduce products and support their needs
Growing sales across your territory by developing existing accounts and identifying new opportunities
Staying close to market and competitor activity and sharing insights with the wider team
Managing your own schedule and reporting to ensure your time is used effectively
Building strong product knowledge to confidently support customers and promote the full range
Register your interest
To register your interest for this Field Sales Representative position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on 07908 893621.
Job Reference: 4349KB - Field Sales Representative - Automotive Aftermarket / Electrical / Industrial (B2B)
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know - we're here to support you. ....Read more...
Type: Permanent Location: Exeter, England
Start: 21/06/2026
Salary / Rate: competitive salary + performance related bonus
Posted: 2026-05-21 11:00:04
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An exciting opportunity has arisen for a Systems Engineer, focussed on Integration & Test, to join a team developing advanced flight simulation systems used by pilot training operations around the world.
You will play a key role in system integration, verification, and validation, ensuring these complex simulators meet rigorous operational standards and customer requirements.
This is a hands-on position at the heart of a major transformation programme, ideal for someone who is highly motivated, customer-focused, and eager to implement change.
Key Responsibilities
- Contribute to the integration of hardware and software subsystems into cohesive flight simulation systems.
- Collaborate with multidisciplinary teams to design and execute integration procedures.
- Diagnose and resolve integration issues, optimizing system configurations for performance and reliability.
- Define and execute test plans to verify functionality, safety, and regulatory compliance.
- Develop and conduct test procedures to validate the accuracy and reliability of flight simulation systems.
- Respond to issues identified during testing or customer feedback.
- Troubleshooting, root-cause analysis, and technical support to resolve complex system problems quickly.
Qualifications & Experience
- Bachelors degree in Aerospace, Electrical, or Systems Engineering, or a related field (Masters a plus).
- Proficiency in system integration, hardware/software interfaces, and performance testing.
- Experience with simulation tools and platforms (e.g., MATLAB, Simulink, RTOS).
- Excellent written and verbal communication skills and strong analytical/problem-solving abilities.
Benefits
- Discretionary Annual Bonus
- 25 days holiday (plus bank holidays), increasing with service, with the option to buy/sell up to 5 days.
- Private medical insurance (optional family cover).
- Pension scheme with up to 7% employer contribution.
- Life assurance (4x salary, flexible up to 10x).
- Group income protection.
- Flexible benefits including healthcare cash plan, dental cover, gym membership, critical illness cover, and cycle-to-work scheme.
- Employee assistance programme for mental health and wellbeing support.
- Subsidised staff restaurant and on-site parking with electric vehicle charging stations.
Additional Information
- Primarily office-based (four days a week) with regular lab and simulator facility interaction.
- Applicants must have the right to work in the UK.
This is a unique opportunity to contribute to next-generation flight simulation technology, working with cutting-edge systems that enhance pilot training and aviation safety worldwide.
TT ....Read more...
Type: Permanent Location: West Sussex,England
Start: 21/05/2026
Salary / Rate: Competitive
Posted: 2026-05-21 08:26:08
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Field Service Engineer - Premium Automotive Equipment
Typical Earnings: Around £37,000 (base + bonus) - with potential to earn more
Benefits Include: Fully equipped company van, Pension & healthcare, Tax-free lunch allowance (~£1,160/year), Monday to Friday - no weekends, Premium product training and ongoing support
4 days per week in the field, one office day per week (this can be home office based)
Location: Field-based across Northern England and Scotland.
Ideal home locations include:
York, Leeds, Sheffield, Bradford, Kingston upon Hull, Wakefield, Ripon, Doncaster, Harrogate
Why This Role Could Be Perfect for You
Work hands-on with premium automotive equipment, applying your mechanical, electrical, or hydraulic skills in real-world settings
Join a market-leading brand with a reputation for quality, innovation, and excellent customer service
Enjoy variety and independence — every day is different, with travel across the region and occasional overnight stays
Receive top-class training and support to help you transition confidently into the automotive sector
Be part of a company culture that values professionalism, pride in workmanship, and mutual support
This is a great fit for a field-based engineer who enjoys solving problems on site, working independently, and making a visible impact.
The Role
Service, calibrate, and maintain automotive equipment at customer sites
Install new equipment and deliver start-up training
Support the Technical Sales team with product demonstrations
Complete admin tasks and update the CRM system
Spot opportunities to grow service, training, and repair business
Who We're Looking For
Strong mechanical, electrical, or hydraulic engineering background
Field service experience preferred (but not essential if you have transferable skills)
Health & safety aware, with a customer-first mindset
Full UK driving licence and willingness to travel daily with some overnight stays
No automotive experience? No problem.
We welcome candidates from construction equipment, agricultural machinery, off-highway, marine, commercial vehicle, or capital equipment sectors.
If you've got field service experience and a desire to learn, we'll give you the tools and training to succeed.
Personal Attributes
Self-motivated and organised
Able to manage your own time and workload
Strong problem-solving skills and attention to detail
Professional, customer-focused, and proud of your work
Register Your Interest
If this sounds like your kind of role, we'd love to hear from you.
Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh for a confidential chat on 07908 893621.
Job Reference: 4317KB - Field Service Engineer - North
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know—we're here to support you.
Applicants must be eligible to work in the UK.
We are unable to offer sponsorship. ....Read more...
Type: Permanent Location: Leeds, England
Start: 20/06/2026
Salary / Rate: £30000 - £40000 per annum + +bonus +company van +pension +healthcare
Posted: 2026-05-20 14:58:55
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JOB DESCRIPTION
Job Title: Director of Customer Service, Product Support & Technical Service
Company: Rust-Oleum
Location: United States (Hybrid or On-Site depending on business needs)
Department: Customer Experience / Technical Services
Reports To: Vice President, Sales
Position Summary
The Director of Customer Service, Product Support & Technical Service leads the strategy, performance, and continuous improvement of all customer-facing support functions for Rust-Oleum.
This role oversees customer service operations, product support, and technical service teams to deliver exceptional customer experiences across professional contractors, retail partners, distributors, and consumers.
The Director ensures customers receive accurate product guidance, technical troubleshooting, and responsive service across multiple channels, while also translating customer insights into actionable improvements for product development, quality, marketing, and operations.
Key Responsibilities
Customer Service Leadership
Develop and execute the overall customer service strategy aligned with company growth and brand reputation goals.
Lead and manage multi-channel support operations including phone, email, chat, digital platforms, and retail support.
Establish service standards, KPIs, and operational processes that ensure fast, accurate, and customer-centric support.
Drive initiatives that improve Customer Satisfaction (CSAT), Net Promoter Score (NPS), and first-contact resolution rates.Product Support & Technical Services
Oversee product support teams that assist customers with application guidance, product compatibility, troubleshooting, and best practices.
Manage technical experts who support complex inquiries from contractors, retailers, distributors, and industrial customers.
Ensure accurate technical documentation, FAQs, troubleshooting guides, and knowledge base content.
Partner with R&D and Product Management to communicate field insights, product performance feedback, and improvement opportunities.Customer Experience & Process Improvement
Analyze customer interaction data to identify trends, recurring issues, and opportunities to improve products, packaging, instructions, and support materials.
Implement technologies such as CRM platforms, knowledge management systems, and AI-assisted service tools.
Standardize workflows across customer service and technical service teams to improve efficiency and scalability.Cross-Functional Collaboration
Partner closely with Sales, Marketing, Product Development, Supply Chain, Quality, and Manufacturing to resolve customer issues and improve product experience.
Support major retail partners and distributors by ensuring strong technical support and service responsiveness.
Represent the voice of the customer in internal strategic discussions.Team Leadership & Development
Lead, coach, and develop a high-performing team of customer service managers, technical specialists, and support staff.
Establish training programs that ensure strong product knowledge and consistent service delivery.
Foster a culture focused on customer advocacy, problem-solving, and continuous improvement.Performance & Reporting
Develop service metrics dashboards and report performance to executive leadership.
Manage department budgets, staffing plans, and operational resources.
Drive operational excellence through automation, workflow optimization, and service innovation.Qualifications
Education
Bachelor's degree in Business, Engineering, Chemistry, Operations Management, or related field required
MBA or advanced degree preferredExperience
10+ years of progressive leadership experience in customer service, product support, or technical service
Experience supporting manufacturing, coatings, building materials, industrial products, or consumer goods
Proven success leading large service teams and multi-channel support environments
Experience implementing or managing CRM and customer experience platformsSkills & Competencies
Strong leadership and team development capabilities
Ability to translate complex technical information into customer-friendly solutions
Data-driven decision making and service performance management
Excellent communication and cross-functional collaboration skills
Strategic thinker with operational execution abilityPreferred Experience
Experience with technical products requiring application support (coatings, chemicals, construction materials, or industrial products)
Familiarity with contractor and retail support environments
Experience integrating customer insights into product development and quality improvementsWhat Success Looks Like
Improved customer satisfaction and service responsiveness
Reduced product complaints through proactive support and education
Strong collaboration between service teams and product development
Scalable customer support systems that support business growth
Salary Target Range: $130,000 - $175,000, Bonus Eligible
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after five years of continuous service.
Rust-Oleum is an equal-opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-05-20 14:10:04
-
JOB DESCRIPTION
Job Title: Director of Customer Service, Product Support & Technical Service
Company: Rust-Oleum
Location: United States (Hybrid or On-Site depending on business needs)
Department: Customer Experience / Technical Services
Reports To: Vice President, Sales
Position Summary
The Director of Customer Service, Product Support & Technical Service leads the strategy, performance, and continuous improvement of all customer-facing support functions for Rust-Oleum.
This role oversees customer service operations, product support, and technical service teams to deliver exceptional customer experiences across professional contractors, retail partners, distributors, and consumers.
The Director ensures customers receive accurate product guidance, technical troubleshooting, and responsive service across multiple channels, while also translating customer insights into actionable improvements for product development, quality, marketing, and operations.
Key Responsibilities
Customer Service Leadership
Develop and execute the overall customer service strategy aligned with company growth and brand reputation goals.
Lead and manage multi-channel support operations including phone, email, chat, digital platforms, and retail support.
Establish service standards, KPIs, and operational processes that ensure fast, accurate, and customer-centric support.
Drive initiatives that improve Customer Satisfaction (CSAT), Net Promoter Score (NPS), and first-contact resolution rates.Product Support & Technical Services
Oversee product support teams that assist customers with application guidance, product compatibility, troubleshooting, and best practices.
Manage technical experts who support complex inquiries from contractors, retailers, distributors, and industrial customers.
Ensure accurate technical documentation, FAQs, troubleshooting guides, and knowledge base content.
Partner with R&D and Product Management to communicate field insights, product performance feedback, and improvement opportunities.Customer Experience & Process Improvement
Analyze customer interaction data to identify trends, recurring issues, and opportunities to improve products, packaging, instructions, and support materials.
Implement technologies such as CRM platforms, knowledge management systems, and AI-assisted service tools.
Standardize workflows across customer service and technical service teams to improve efficiency and scalability.Cross-Functional Collaboration
Partner closely with Sales, Marketing, Product Development, Supply Chain, Quality, and Manufacturing to resolve customer issues and improve product experience.
Support major retail partners and distributors by ensuring strong technical support and service responsiveness.
Represent the voice of the customer in internal strategic discussions.Team Leadership & Development
Lead, coach, and develop a high-performing team of customer service managers, technical specialists, and support staff.
Establish training programs that ensure strong product knowledge and consistent service delivery.
Foster a culture focused on customer advocacy, problem-solving, and continuous improvement.Performance & Reporting
Develop service metrics dashboards and report performance to executive leadership.
Manage department budgets, staffing plans, and operational resources.
Drive operational excellence through automation, workflow optimization, and service innovation.Qualifications
Education
Bachelor's degree in Business, Engineering, Chemistry, Operations Management, or related field required
MBA or advanced degree preferredExperience
10+ years of progressive leadership experience in customer service, product support, or technical service
Experience supporting manufacturing, coatings, building materials, industrial products, or consumer goods
Proven success leading large service teams and multi-channel support environments
Experience implementing or managing CRM and customer experience platformsSkills & Competencies
Strong leadership and team development capabilities
Ability to translate complex technical information into customer-friendly solutions
Data-driven decision making and service performance management
Excellent communication and cross-functional collaboration skills
Strategic thinker with operational execution abilityPreferred Experience
Experience with technical products requiring application support (coatings, chemicals, construction materials, or industrial products)
Familiarity with contractor and retail support environments
Experience integrating customer insights into product development and quality improvementsWhat Success Looks Like
Improved customer satisfaction and service responsiveness
Reduced product complaints through proactive support and education
Strong collaboration between service teams and product development
Scalable customer support systems that support business growth
Salary Target Range: $130,000 - $175,000, Bonus Eligible
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after five years of continuous service.
Rust-Oleum is an equal-opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-05-20 14:09:46
