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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Newark, New Jersey
Posted: 2025-03-10 22:06:09
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JOB DESCRIPTION
Why should you work for THIS company?
The question is - WHY WOULDN'T YOU? Embrace YOUR opportunity to maximize tremendous, industry training with LIMITLESS ongoing learning AND earning potential.
Our professional culture and our dedication to every employee-these are just a few benefits we're proud to offer. (Outside Sales - Strategic Account Management - Business Development)
What's in it for YOU?
The Stonhard team knows every job is critical, and that teamwork drives innovation.
Your experience and hard work will be recognized through:
Competitive pay and uncapped earning potential (get paid for your performance) Nationwide, our Territory Managers that completed their first year averaged over $135K with our top rookies earning over $350K.
Second year TMs averaged almost $152K. 401K matching AND a pension plan.
(Stonhard invests in its people) World-class training and a commitment to ongoing career development. Flexibility to work from your home office when not in the field/meeting clients.
What will you do?
A penchant for business development, working out of your own office, you'll meet & engage new and repeat customers in your territory; assessing their needs, you will provide a truly consultative Stonhard solution. Customer sales calls include a mix of existing/repeat business along with prospecting for new customers and projects. Closely work with your manager to meet & exceed sales goals. Participate in overseeing the successful delivery of product installation, ensuring optimum customer satisfaction.
Project management responsibilities include ensuring raw materials are on site, construction crews have everything they need and troubleshooting any installation issues that may come up. Full turn-key operation ensures a smooth install and helps secure next project in another area or building. Will participate in an enriching training process spanning over two years, traveling to our headquarters for pre-planned, scheduled training(s).
Base Salary Range: $60,000 - $80,000
Uncapped Commission potential (First 2 years): approx.
$15,000 - $50,000
Supplemental Pay Types:Commission Pay, Bonus Pay
Benefits:401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement
What is required?
Experience in B2B, end user sales; construction, commercial or industrial is preferred. Proven Success in Business Development and Project management; interacting at all levels. Strong capacity to learn a new industry. High degree of initiative, mature judgment, and self-motivation.
CONTACT STONHARD TODAY! Visit us online at www.Stonhard.com or Apply here!
After applying, we encourage you to "follow" us on LinkedIn (Stonhard) as well! This way you can stay informed and up to date on what's happening around our organization and start your path to becoming part of our FAMILY!
STONHARD is headquartered in Maple Shade, NJ and has more than 100 years of experience manufacturing and installing high performance, seamless floor systems throughout the world.
We manufacture and install long-term floor, wall and lining solutions to markets including, but not limited to: food & beverage, general manufacturing, pharmaceutical, chemical processing, education, healthcare, government, technology and hospitality. STONHARD is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. www.stonhard.com We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: New York, New York
Posted: 2025-03-10 22:06:07
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JOB DESCRIPTION
Why should you work for THIS company?
The question is - WHY WOULDN'T YOU? Embrace YOUR opportunity to maximize tremendous, industry training with LIMITLESS ongoing learning AND earning potential.
Our professional culture and our dedication to every employee-these are just a few benefits we're proud to offer. (Outside Sales - Strategic Account Management - Business Development)
What's in it for YOU?
The Stonhard team knows every job is critical, and that teamwork drives innovation.
Your experience and hard work will be recognized through:
Competitive pay and uncapped earning potential (get paid for your performance) Nationwide, our Territory Managers that completed their first year averaged over $135K with our top rookies earning over $350K.
Second year TMs averaged almost $152K. 401K matching AND a pension plan.
(Stonhard invests in its people) World-class training and a commitment to ongoing career development. Flexibility to work from your home office when not in the field/meeting clients.
What will you do?
A penchant for business development, working out of your own office, you'll meet & engage new and repeat customers in your territory; assessing their needs, you will provide a truly consultative Stonhard solution. Customer sales calls include a mix of existing/repeat business along with prospecting for new customers and projects. Closely work with your manager to meet & exceed sales goals. Participate in overseeing the successful delivery of product installation, ensuring optimum customer satisfaction.
Project management responsibilities include ensuring raw materials are on site, construction crews have everything they need and troubleshooting any installation issues that may come up. Full turn-key operation ensures a smooth install and helps secure next project in another area or building. Will participate in an enriching training process spanning over two years, traveling to our headquarters for pre-planned, scheduled training(s).
Base Salary Range: $60,000 - $80,000
Uncapped Commission potential (First 2 years): approx.
$15,000 - $50,000
Supplemental Pay Types:Commission Pay, Bonus Pay
Benefits:401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement
What is required?
Experience in B2B, end user sales; construction, commercial or industrial is preferred. Proven Success in Business Development and Project management; interacting at all levels. Strong capacity to learn a new industry. High degree of initiative, mature judgment, and self-motivation.
CONTACT STONHARD TODAY! Visit us online at www.Stonhard.com or Apply here!
After applying, we encourage you to "follow" us on LinkedIn (Stonhard) as well! This way you can stay informed and up to date on what's happening around our organization and start your path to becoming part of our FAMILY!
STONHARD is headquartered in Maple Shade, NJ and has more than 100 years of experience manufacturing and installing high performance, seamless floor systems throughout the world.
We manufacture and install long-term floor, wall and lining solutions to markets including, but not limited to: food & beverage, general manufacturing, pharmaceutical, chemical processing, education, healthcare, government, technology and hospitality. STONHARD is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. www.stonhard.com We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Salem, Oregon
Posted: 2025-03-10 22:06:04
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JOB DESCRIPTION
Why should you work for THIS company?
The question is - WHY WOULDN'T YOU? Embrace YOUR opportunity to maximize tremendous, industry training with LIMITLESS ongoing learning AND earning potential.
Our professional culture and our dedication to every employee-these are just a few benefits we're proud to offer. (Outside Sales - Strategic Account Management - Business Development)
What's in it for YOU?
The Stonhard team knows every job is critical, and that teamwork drives innovation.
Your experience and hard work will be recognized through:
Competitive pay and uncapped earning potential (get paid for your performance) Nationwide, our Territory Managers that completed their first year averaged over $135K with our top rookies earning over $350K.
Second year TMs averaged almost $152K. 401K matching AND a pension plan.
(Stonhard invests in its people) World-class training and a commitment to ongoing career development. Flexibility to work from your home office when not in the field/meeting clients.
What will you do?
A penchant for business development, working out of your own office, you'll meet & engage new and repeat customers in your territory; assessing their needs, you will provide a truly consultative Stonhard solution. Customer sales calls include a mix of existing/repeat business along with prospecting for new customers and projects. Closely work with your manager to meet & exceed sales goals. Participate in overseeing the successful delivery of product installation, ensuring optimum customer satisfaction.
Project management responsibilities include ensuring raw materials are on site, construction crews have everything they need and troubleshooting any installation issues that may come up. Full turn-key operation ensures a smooth install and helps secure next project in another area or building. Will participate in an enriching training process spanning over two years, traveling to our headquarters for pre-planned, scheduled training(s).
Base Salary Range: $60,000 - $80,000
Uncapped Commission potential (First 2 years): approx.
$15,000 - $50,000
Supplemental Pay Types:Commission Pay, Bonus Pay
Benefits:401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement
What is required?
Experience in B2B, end user sales; construction, commercial or industrial is preferred. Proven Success in Business Development and Project management; interacting at all levels. Strong capacity to learn a new industry. High degree of initiative, mature judgment, and self-motivation.
CONTACT STONHARD TODAY! Visit us online at www.Stonhard.com or Apply here!
After applying, we encourage you to "follow" us on LinkedIn (Stonhard) as well! This way you can stay informed and up to date on what's happening around our organization and start your path to becoming part of our FAMILY!
STONHARD is headquartered in Maple Shade, NJ and has more than 100 years of experience manufacturing and installing high performance, seamless floor systems throughout the world.
We manufacture and install long-term floor, wall and lining solutions to markets including, but not limited to: food & beverage, general manufacturing, pharmaceutical, chemical processing, education, healthcare, government, technology and hospitality. STONHARD is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. www.stonhard.com We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-10 22:05:58
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JOB DESCRIPTION
Why should you work for THIS company?
The question is - WHY WOULDN'T YOU? Embrace YOUR opportunity to maximize tremendous, industry training with LIMITLESS ongoing learning AND earning potential.
Our professional culture and our dedication to every employee-these are just a few benefits we're proud to offer. (Outside Sales - Strategic Account Management - Business Development)
What's in it for YOU?
The Stonhard team knows every job is critical, and that teamwork drives innovation.
Your experience and hard work will be recognized through:
Competitive pay and uncapped earning potential (get paid for your performance) Nationwide, our Territory Managers that completed their first year averaged over $135K with our top rookies earning over $350K.
Second year TMs averaged almost $152K. 401K matching AND a pension plan.
(Stonhard invests in its people) World-class training and a commitment to ongoing career development. Flexibility to work from your home office when not in the field/meeting clients.
What will you do?
A penchant for business development, working out of your own office, you'll meet & engage new and repeat customers in your territory; assessing their needs, you will provide a truly consultative Stonhard solution. Customer sales calls include a mix of existing/repeat business along with prospecting for new customers and projects. Closely work with your manager to meet & exceed sales goals. Participate in overseeing the successful delivery of product installation, ensuring optimum customer satisfaction.
Project management responsibilities include ensuring raw materials are on site, construction crews have everything they need and troubleshooting any installation issues that may come up. Full turn-key operation ensures a smooth install and helps secure next project in another area or building. Will participate in an enriching training process spanning over two years, traveling to our headquarters for pre-planned, scheduled training(s).
Base Salary Range: $60,000 - $80,000
Uncapped Commission potential (First 2 years): approx.
$15,000 - $50,000
Supplemental Pay Types:Commission Pay, Bonus Pay
Benefits:401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement
What is required?
Experience in B2B, end user sales; construction, commercial or industrial is preferred. Proven Success in Business Development and Project management; interacting at all levels. Strong capacity to learn a new industry. High degree of initiative, mature judgment, and self-motivation.
CONTACT STONHARD TODAY! Visit us online at www.Stonhard.com or Apply here!
After applying, we encourage you to "follow" us on LinkedIn (Stonhard) as well! This way you can stay informed and up to date on what's happening around our organization and start your path to becoming part of our FAMILY!
STONHARD is headquartered in Maple Shade, NJ and has more than 100 years of experience manufacturing and installing high performance, seamless floor systems throughout the world.
We manufacture and install long-term floor, wall and lining solutions to markets including, but not limited to: food & beverage, general manufacturing, pharmaceutical, chemical processing, education, healthcare, government, technology and hospitality. STONHARD is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. www.stonhard.com We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Seattle, Washington
Posted: 2025-03-10 22:05:58
-
JOB DESCRIPTION
Why should you work for THIS company?
The question is - WHY WOULDN'T YOU? Embrace YOUR opportunity to maximize tremendous, industry training with LIMITLESS ongoing learning AND earning potential.
Our professional culture and our dedication to every employee-these are just a few benefits we're proud to offer. (Outside Sales - Strategic Account Management - Business Development)
What's in it for YOU?
The Stonhard team knows every job is critical, and that teamwork drives innovation.
Your experience and hard work will be recognized through:
Competitive pay and uncapped earning potential (get paid for your performance) Nationwide, our Territory Managers that completed their first year averaged over $135K with our top rookies earning over $350K.
Second year TMs averaged almost $152K. 401K matching AND a pension plan.
(Stonhard invests in its people) World-class training and a commitment to ongoing career development. Flexibility to work from your home office when not in the field/meeting clients.
What will you do?
A penchant for business development, working out of your own office, you'll meet & engage new and repeat customers in your territory; assessing their needs, you will provide a truly consultative Stonhard solution. Customer sales calls include a mix of existing/repeat business along with prospecting for new customers and projects. Closely work with your manager to meet & exceed sales goals. Participate in overseeing the successful delivery of product installation, ensuring optimum customer satisfaction.
Project management responsibilities include ensuring raw materials are on site, construction crews have everything they need and troubleshooting any installation issues that may come up. Full turn-key operation ensures a smooth install and helps secure next project in another area or building. Will participate in an enriching training process spanning over two years, traveling to our headquarters for pre-planned, scheduled training(s).
Base Salary Range: $60,000 - $80,000
Uncapped Commission potential (First 2 years): approx.
$15,000 - $50,000
Supplemental Pay Types:Commission Pay, Bonus Pay
Benefits:401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement
What is required?
Experience in B2B, end user sales; construction, commercial or industrial is preferred. Proven Success in Business Development and Project management; interacting at all levels. Strong capacity to learn a new industry. High degree of initiative, mature judgment, and self-motivation.
CONTACT STONHARD TODAY! Visit us online at www.Stonhard.com or Apply here!
After applying, we encourage you to "follow" us on LinkedIn (Stonhard) as well! This way you can stay informed and up to date on what's happening around our organization and start your path to becoming part of our FAMILY!
STONHARD is headquartered in Maple Shade, NJ and has more than 100 years of experience manufacturing and installing high performance, seamless floor systems throughout the world.
We manufacture and install long-term floor, wall and lining solutions to markets including, but not limited to: food & beverage, general manufacturing, pharmaceutical, chemical processing, education, healthcare, government, technology and hospitality. STONHARD is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. www.stonhard.com We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Tampa, Florida
Posted: 2025-03-10 22:05:53
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business.
Safety is our primary priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region.
It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable.
The foreman also ensures that all technicians complete the Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project.
This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently.
Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site.
These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps.
Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation.
Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Chicago, Illinois
Posted: 2025-03-10 22:05:49
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The Company:
My client is a leading global player in high-quality, commercial floor coverings & total solution flooring projects, by creating sustainable solutions for their customers.
They are a forward-thinking company., who have many manufacturing sites both in the UK and Europe.
Benefits of the Regional House Builder Sales Manager
Up to £50k
OTE £15k -£30k paid quarterly
Company Car
Health care
Holiday
Christmas and birthday vouchers
Pension up to 7%
The Role
Regional House Builder Sales Manager
You will be taking responsibility for selling their commercial flooring into house builders in both the National and Regional sector, Social Housing, Local Authorities and end-users.
As the new Regional House Builder Sales Manager, you will be managing KEY accounts in the North of England and looking for projects.
You will be part of a team reporting into the National Key account Manager, but you will be owning and managing your own set of clients across the north of England.
Driving the sales forward dealing with Architects, Specifiers and contractors.
Your role is key to the development of the House Builders Sector, Local Authorities and Social Housing Divisions.
The Role is Northern based – Ideally living in Newcastle, Durham, Leeds, York, Bradford, Middlesborough, or surrounding area with easy access to the UK motorways.
The Ideal Person
Regional House Builder Sales Manager
You will have a strong background as a Regional House Builder Sales Manager, you could be on the trajectory of your career or well bedded in the route to market.
Ideally with an interior product background.
Selling into National and Regional House Builders, via architect and specifications.
Local Authorities, Social Housing whilst also dealing with contractors
Driving forward and tendering for NEW business
Managing accounts.
You will be required to travel throughout Northern England.
As Key Account manager you will work with a bigger team, but also on your own
You will be free thinking, with a technical background and have the core skills to succeed
If you think the role of Regional House Builder Sales Manager is for you, apply now!
Consultant: Lisa Spiteri
Email: lisas@otrsales.co.uk
Tel no.
0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: Newcastle, Durham, Leeds, York, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £45000 - £50000 Per Annum Excellent Benefits
Posted: 2025-03-10 16:40:34
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The Company:
•This is a great opportunity to join a recognised British flooring manufacturer.???
•The company have a proven track record within the market and lead in product development and customer service.?
•Professional company with an excellent induction programme.??
•Sustainability has been part of the company’s identity for decades.??
•The company are highly regarded within the flooring industry and are focused on providing market leading quality, service and value.?
The Role of the Territory Manager
• As Territory Manager you will be maintaining and growing existing business through selling the companies range of flooring into retailers.
•You’ll be tasked with selling the companies new product launches which have been tailored to incoming business for the area.?
• This area has huge potential to grow business throughout due to the large number of new developments.?
Covering throughout the area: Colchester, Stevenage, Chelmsford, Southend, Romford as Territory Manager you’ll also be targeting new business.?
?
Benefits of the Territory Manager
•Up to £38k
•Uncapped commissions
•Lunch allowance
•Pension
•Healthcare
•Car
•Laptop
•Mobile
•Training
The Ideal Person for the Territory Manager
•Ideally you will have sold flooring or a decorative product into retailers, will also consider someone up and coming, open on industry within a sales driven role.
•The most important is Hunger, Ability, Drive.
•Our client is looking for someone who is results driven, thrives on a challenge and has the ability to work in a pressured environment.?
•Must have a pro–active approach to sales and customer service, the key is to build and maintain relationships.??
•Disciplined in hitting targets, honest, enthusiastic and with the drive to be the best as well as a team player.??
•Good knowledge of the local area.?
•Will hold a Full Driving licence.?
If you think the role of Territory Manager is for you, apply now!
Consultant: Sarah Dimmock
Email: Sarahd@otrsales.co.uk
Tel no.
0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: Colchester, Stevenage, Chelmsford, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £33000 - £38000 Per Annum Excellent Benefits
Posted: 2025-03-10 15:41:44
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Property ManagerSalary: £21,840 (£32,760 FTE) Depending on skills and experience Contract: Permanent role.
Working Hours: 25 hours over four days (flexible between the hours of 8 am - 6 pm).
Occasional work outside these hours may be required.
Location: Based in Manchester, occasional travel to Sheffield and other cities within the UK.Deadline to apply: 19 March 2025Interviews: Thursday 27 March 2025
Role SummaryA unique opportunity for an enthusiastic individual, who shares our values, to work for one of the UK's leading social businesses.
You will ensure that our property in Manchester is well managed and an attractive place for our tenants to be based and that they operate in accordance with our ethical and environmental principles.You will be based in Manchester, at The Green Fish Resource Centre, where you will be responsible for day-to-day management.
You will be part of the North and Midlands Regional team and will be supported in your role by the Regional Manager.
You will network with other colleagues across the Company, including those based in our head office in Oxford, and will participate in the property managers' forum meetings.
The Ethical Property CompanyFounded 26 years ago, the Ethical Property Company provides affordable workspace to charities, community groups, campaigns and social businesses working for a fairer and more sustainable society.
From humble beginnings, the company has grown steadily and now owns or manages 23 centres across the UK providing affordable office, retail and conference space to over 1,000 social change organisations.
Flexible leasing arrangements provide our tenants with long-term security and working alongside like-minded organisations offers them influence-enhancing networking opportunities.
The company has some 100 staff, based in our properties in London, Oxford, Bristol, Cardiff, Edinburgh, Sheffield, Bath, Brighton and Manchester.
Our centres are managed to minimise energy use, waste, car travel and the use of harmful materials while offering tenants modern, affordable and flexible space managed in a transparent and supportive way.
The Post
Property Management responsible for:
, Being the first point of contact for tenants, maintaining excellent communication with tenant organisations, Ensuring that the building is presented to a high standard at all times., All building-related issues, communicating these effectively to contractors and ensuring timely and cost-effective resolution of building-related problems., Procuring and implementing contracts for routine maintenance for plant/machinery and services and for carrying out routine periodic testing of fire systems, legionella prevention, etc., Facilities management, such as cleaning (including the line management of our Cleaners), fire safety systems, security systems, waste and recycling provision, liaising with our IT provider Oryx Align, and internal signage., Compliance with Health and Safety legislation including risk assessments, fire risk assessments, testing of health and safety systems and equipment., Approving invoices, Ensuring centre documentation is adequately maintained, including Codes of Practice, Building Logs, Periodic Inspection sheets, and Plant Service and Maintenance documentation., Managing moving in/out of tenants, and showing prospective tenants around the building., Any other duties related to the management of the properties in your area as required.
Environmental Reporting and Utilities Management responsible for:, Liaising with colleagues, as required, on the production of utility usage charts and environmental performance charts., Identifying potential usage issues with Property Managers and/or Centre Managers.
Other responsibilities include:
, Attending regular Property Manager meetings and other company-wide events, such as; the Employee Conference, Equality and Diversity training, Company Induction Days, etc., Other duties as required, in line with the role.
Person Specification
The successful candidate will need to demonstrate the following:
Essential Skills/Experience:
, Excellent organisational skills and the ability to prioritise work, multi-task and remain flexible, Good standard of spoken and written English, Strong communication skills, with experience of communicating at all levels, Good level of numeracy, The ability to act quickly and effectively using own initiative, Ability to be a team-player, Trustworthiness and reliability, Experience of providing quality services to customers, Good IT skills, particularly Microsoft Outlook, Word and Excel.
Desirable Skills/Experience:
, Experience of risk assessment for health and safety purposes, Commitment to social and environmental issues, Some experience of working in the social and environmental sector, Some experience of working in facilities management.
Contractual DetailsThis is a permanent role with a three-month probationary period.
Benefits include 25 days holiday entitlement (pro-rata) in addition to statutory public bank holidays.
The post is part-time working 28 hours a week split across four days a week.
The salary is £21,840 pro rata (£32,760 full time equivalent).
We offer a company pension contribution up to 7%, a free company bicycle scheme with bicycle maintenance costs, season ticket loans, interest free personal loans, as well as other benefits.
Please note, you must be eligible to work in the UK in order to apply for this role.
No agencies please.
Click ''Apply'' to be emailed information about how to complete your application. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £21840.00 - £32760.00 per annum + FTE
Posted: 2025-03-10 13:25:33
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Business Development ManagerGlasgow £60,000 - £70,000 + Progression + Training and Courses + Grow a team underneath you + Car + Autonomy to make the role your own + Great Package + Immediate start Are you looking for a growing manufacturing company who have just opened up a new divison and is in need of a Business Development Manager to help grow this side of their business.
Work for a company with commitment to consistent training and development that empowers you to advance your career.
Ideal for ambitious individuals seeking progression opportunities, including building a team under you.As a Business Development Manager you'll bring in new business, whilst gaining qualifications, completing courses and having full autonomy.
Engage with customers to understand their needs and provide tailored technical solutions that align with their requirements.
If you're ready to take the next step in your career and make a difference to the success of the company's new division, apply now.Your Role As A Business Development Will Include
* 100% business development at the beginning until you build up a portfolio
* Building specs with a customer
* Doing site inspections
* Driving profitable growth by cultivating client relationships and understanding their needs
* Company carAs A Technical Sales Engineer You Will Have:
* Background as a Business Development Manager / Sales Manager or similar
* Experience within manufacturing / technical environment
* Experience with selling into the construction industry is a bonus
* Live commutable to Glasgow If interested, please apply and call Georgia Daly on 07458163040
Keywords: Business Development Manager, New business, Technical Sales Engineer, Internal Sales, Technical Sales Manager, glasgow, edinburgh, falkirk, central belt, scotland, east kilbride
This vacancy is being advertised by Future Engineering Recruitment Ltd.
The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted ....Read more...
Type: Permanent Location: Glasgow, Scotland
Start: ASAP
Salary / Rate: £60000 - £70000 per annum + Autonomy + Progression + Package
Posted: 2025-03-10 10:46:58
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JOB DESCRIPTION
Title: Customer Service Assistant Manager
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
Position Summary: Assist Customer Service Manager, handles special assignments and other duties as needed.
Essential Functions:
30%-50% Order entry for various regions, as needed. Manage a team of 6 or more Customer Service Representatives. Handle personnel issues, performance reviews, etc.
for those employees. Handle escalations from Sales Reps, related to personnel, service, and specific order issues. Participate in Sales Region Meetings. Monitor coverage for Region Inboxes and Phones. Communicate and train the team on changes to policies, processes, products, etc. Assist in the new hire process. Coordinate new hire training and ongoing Team Training. Assist with Team backlog, shipped not invoiced, and open orders. Escalate production & inventory issues. Develop ideas and suggestions that can be implemented within the group to continuously improve morale, productivity, and overall company performance. Perform additional duties as assigned. Commit to the Company's safety and quality programs.
Requirements:
High School Diploma or equivalent. 3+ years in Customer Service. minimum 1 years Supervisory or Management experience, preferred.
Physical Requirements:
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours in a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Type: Permanent Location: St. Louis, Missouri
Posted: 2025-03-09 22:05:30
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 22:39:32
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JOB DESCRIPTION
The WTI Field Resources Supervisor is responsible for the timely delivery of services, profitability, and all employee management and training within the region.
Duties/Responsibilities, Core Knowledge:
Coordinate staffing and scheduling of all WTI Field Reps in his/her respective region to ensure proper utilization of manpower on specific jobs for highest profitability.
Collaborate with other Field Supervisors as necessary. Oversee the Quality Control (QC) process of all WTI Field Reps in the region, which will include random site visits to previous and current job sites, proper documentation to ensure that all work was completed properly and that the customer is fully satisfied.
Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet required percentage.
The Supervisor should stress the profitability factor to all field personnel. Weekly communication with Sales Managers is required.
The Supervisor will field all questions/concerns from the WTI Field Reps and will handle all discrepancies between the WTI Field Reps and the Sales Force. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. The Supervisor will also be the main contact for the office personnel if there are any problems concerning a WTI Field Rep. Ensure that all WTI Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct training (both hands-on field training and classroom style) for Field Reps, according to WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval/certification of each Field Rep including: OSHA Hazard Awareness, ToolBox Talks, etc. Provide training of new contractors on the proper application of Tremco Rood Systems. Demonstrate working knowledge of all services provided. Manage, monitor and document performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work related issues.
Consult with Human Resources as needed. Work in conjunction with the Recruiting Department for hiring of all new personnel.
Ensure that all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including: expense management monthly sales projections Field Tech time management status reports bidding jobs with reps large job sign offs, project documentation, etc. Perform any other duty and/or project as required or assigned by the Vice President of WTI General Services.
Skills, Qualifications, Experience, Special Physical Requirements:
High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior commercial roofing experience including patch and repair skills Knowledge of Project Management, planning and scheduling skills Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge Understanding of budgeting and expense management Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Work independently; solve problems, and ability to delegate assignments, such as quoting and pricing Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx.
100 lbs.
over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc) Ability to travel out of town, may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The salary range for applicants in this position generally ranges between $70,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Pensacola, Florida
Posted: 2025-03-08 14:40:15
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs diagnostic various onsite inspections for customers as well as other inspection services
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process of all diagnostic jobs, including the proper documentation, to ensure that all work was completed properly and that the customer was fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all diagnostic related matters. Serve as a contact for the office personnel if there are any problems concerning a diagnostic issue. Project a professional appearance and demeanor at all times while completing services for a customer. In conjunction with the Manager of Diagnostic Services, assist in the training of other field personnel on diagnostic tools, techniques, processes, etc. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
ADDITIONAL SKILLS AND QUALIFICATIONS:
Prior roofing inspection and diagnostic experience Prior roofing experience, including patch and repair skills Knowledge of Project Management, planning, and scheduling skills Knowledge and experience in monitoring and maintaining Quality Control Functional computer skills Prior safety training and complete a minimum of 10-hour OSHA certification Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment, and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.) The salary range for applicants in this position generally ranges between $60,000 and $68,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Charlotte, North Carolina
Posted: 2025-03-08 06:08:15
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Resolution Specialist provides exceptional service to customers and sales representatives as it relates to expediting problems or issues and solving them in a quick manner.
This position also handles the special colors for U.S.
Customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure all complaints are accurately recorded in the appropriate systems while following ISO and SOX required procedures.
Utilize SAP to enter complaint information and supporting data, invoice and release credits, and update the status of complaints upon investigation completion.
Complete initial complaint follow-up and attain missing data from Customer Service Representative (CSR) or Sales Representative Investigate complaints and service issues (i.e.
incorrect invoices, freight charges, incorrect material or quantity, pricing and allowances) directly or by delegating to internal resources (shipping, pricing, technical, or quality) as appropriate.
Follow-up with internal employees as needed to resolve complaints within targeted timeline.
Obtain necessary approvals for returns and credits and process credits and debits in conjunction with Finance.
Obtain and continuously enhance a broad knowledge of product lines, delivery time and similar data as required relating to the business units being served.
Develop and maintain effective working relationships with team members, managers, and personnel in internal/external departments whose functions directly affect the service level to our customers.
Possess a thorough understanding of all interfacing departments (credit, distribution, inventory control, etc.) Calculate claims submitted for customer specials and obtain approval for credits.
Order supplies and maintain the filing system for backorders, pick slips, credits, etc.
Complete monthly reports
EDUCATION REQUIREMENT: High school diploma or general education degree (GED)
EXPERIENCE REQUIREMENT:
Minimum 2 years of customer service experience, preferably in a high-volume call center environment SAP experience preferred.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Proficient in Excel and Microsoft Word Strong organizational and planning skills Ability to solve problems Excellent phone skills Proactive in identifying areas for process improvement High degree of flexibility and the ability to multitask Excellent written and verbal communication skills with the ability to read, write, and communicate fluently in English Strong analytical abilities to be able to recognize errors, evaluate trends, and anticipate difficulties.
Must be deadline oriented with the ability to remain calm and composed during stressful situations
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear.
ADDITIONAL INFORMATION: This job is 100% remote.
The ideal candidate will be available during regular working hours between 8 am and 5:30 pm.
Must have sufficient 'home office' standards including but not limited to confidential workspace, high speed internet, etc.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $48,426 and $60,532 .
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:07:53
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:07:19
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JOB DESCRIPTION
Job Title: Director, Product Management - Industrial Brands Location: Vernon Hills, IL Department: Rust-Oleum Product Management Reports To: Senior Director, Product Management - Professional Platform Date: March, 2025 JOB PURPOSE: The Director Product Management is responsible for the platform strategy and end-to-end profitability and has P&L ownership of the Industrial Brands platform.
This position identifies profitable growth opportunities, complexity and cost reduction levers and sets the platform's long-term strategy and roadmap to create sustainable competitive advantage and profitable growth at 10%+ CAGR or 3X market growth (whichever is greater).
In order to do this, this individual will work cross functionally across multiple organizations such as Sales, Marketing, R&D, Manufacturing & Supply Chain in order to gain a deep understanding of user & market insights, STEEP factors, operational capability, innovation & technology pipelines, channel dynamics, and competitive dynamics.
The Director of Product Management is supported by a team of Product Managers dedicated to the platform as well as by a team of Strategic Project Managers and Product Operations Managers that are dedicated or shared across platforms.
She/he reports into the Senior Director of Product Management for the Professional Solutions Platform. RESPONSIBILITIES Platform P&L ownership P&L ownership of the platform, balancing cost and growth opportunities to achieve profitability and growth targets Identification of profitable growth opportunities, complexity and cost reduction levers from an end-to-end perspective involving all relevant functions across the company to drive impact and success for the platform (incl.
Operations, Supply Chain, Sales and Marketing) Utilization of a data-driven approach towards decision making, leveraging datasets spanning consumer insights, market data, service levels, sales data, and more Platform and portfolio strategy, innovation, and new product introductions Develop a competitive platform strategy following strategic frameworks and processes as part of the company's Strategic Portfolio Review and Planning process Develop deep understanding of the target audiences to ensure that new products and services solve real consumer problems Design, execute, and track success of the strategic initiatives of the platform, including platform's go-to-market strategy, brand and value proposition, demand generation strategy, operational and supply chain strategy, and pricing and promotional strategy Innovation pipeline management to meet user needs, optimize portfolio mix, better serve our customers, and grow the platform Responsibility over managing new product launches, including working closely with R&D to ensure end user needs are met, executing a launch marketing and sales strategy, and quantifying success of initiatives Share best practices, identifying opportunities to drive synergy and scale across the business together with the wider Product Management team People Management Manage direct reports on day-to-day activities including planning & allocating tasks as required in collaboration with senior leaders Coach and mentor staff, ensure employee development & retention, maintain a positive employee relations environment QUALIFICATIONS 8+ years of relevant Product Management or Brand Management experience.
Industrial paint and coatings experience required. Bachelor's degree or higher in Business, Marketing, or Engineering, with an MBA being an advantage Profitability and growth orientation; does not hesitate in challenging sales force when required; willingness and mindset to get into details Strong financial skills to utilize the decision support systems to interface with the sales and marketing organizations to drive specific action plans and programs Entrepreneurial mindset to quickly capitalize on market opportunities with an innate desire to build businesses and keep happy users & customers Analytic and strategic thinking skills, with ability to digest complex information and make data-driven decisions Passionate problem solver and creative thinker, with ability to pitch new ideas and be open to feedback Dynamic and agile: Ability to think in a creative and strategic way, but are adept at delivering operationally to ensure tasks are followed through to completion.
Ability to work efficiently and flexibly to deliver results Experience managing large teams in product development organizations with strong technical leadership capabilities to develop a high performing team Insights-driven with the ability to take a spark of an idea and translate it to an unmet user need and/or market opportunity Leader with the ability to exert formal and informal influence across functions Strong decision making and prioritization skills, especially when multiple trade-offs are involved, and faster decision are required Salary Range: $125,000 - $150,000 From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment and offer a company match.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-03-08 06:07:07
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Portland, Oregon
Posted: 2025-03-08 06:07:01
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs diagnostic various onsite inspections for customers as well as other inspection services
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process of all diagnostic jobs, including the proper documentation, to ensure that all work was completed properly and that the customer was fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all diagnostic related matters. Serve as a contact for the office personnel if there are any problems concerning a diagnostic issue. Project a professional appearance and demeanor at all times while completing services for a customer. In conjunction with the Manager of Diagnostic Services, assist in the training of other field personnel on diagnostic tools, techniques, processes, etc. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
ADDITIONAL SKILLS AND QUALIFICATIONS:
Prior roofing inspection and diagnostic experience Prior roofing experience, including patch and repair skills Knowledge of Project Management, planning, and scheduling skills Knowledge and experience in monitoring and maintaining Quality Control Functional computer skills Prior safety training and complete a minimum of 10-hour OSHA certification Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment, and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.) The salary range for applicants in this position generally ranges between $53,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Dallas, Texas
Posted: 2025-03-08 06:06:54
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:06:52
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:06:48
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Project Administrator is responsible for managing all facets of a project's administrative duties for TremCare, TremSource and OLI.
This includes managing payables, customer billings & receivables, field resource & customer communication.
This individual displays a high degree of professionalism, organization and cooperation with customers, field and internal personnel.
This position partners with the Sales Rep, Field Technicians and internal departments such as IT, Finance/Accounting, Sales, Accounts Payable, Credit and Product
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Set up orders and complete all required steps, including the review of job information, follow-up with sales representatives, verify information in SAP, set up equipment record(s), create inspection schedules, and calculate hours allowed per inspection Prepare quotes based on information provided by the Sales Representative Prepare TremCare Agreement, selecting the correct document based on what was sold Finalize: Verify all paperwork has been received, update SAP, assemble reps/customer's package, prepare necessary correspondence, and route to appropriate parties Handle TremCare orders running through General Contracting Handle any changes to document after issuance (including ownership changes) Review job margins, provide renewal pricing and process renewals Prepare accurate and specific customer invoices, enter vendor invoices, contracts, daily invoices, and track job progress Investigate and help resolve credit issues Provide Maintenance Plan/Service Order Assistance for Production Group as needed Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Act as liaison with accounting, field resources, sales force and contractors assisting with questions pertaining to various services Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Build strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons Learn and understand services provided Create Leak Repair Service Orders, log information into Dispatch System and prepare billings
EDUCATION:
Associates degree preferred, or must have equivalent work experience
EXPERIENCE:
Must have at least three years prior experience in a similar role involving customer service and/or admin support function in a sales or technical field environment.
Prior experience with billing, A/R, A/P functions required.
Must have experience in a fast-paced office environment.
OTHER SKILLS AND ABILITIES:
Ability to manage multiple priorities, effective Team Player, self motivated, quick learner Exceptional organization skills Strong data entry skills Ability to anticipate and identify problems and strong initiative in problem solving Superior communication skills with the ability to read, write and communicate fluently in English High degree of flexibility requiring excellent customer service skills and orientation Proficient in spreadsheet, word processing and database necessary Knowledge of SAP a plus
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:06:45
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs diagnostic various onsite inspections for customers as well as other inspection services
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process of all diagnostic jobs, including the proper documentation, to ensure that all work was completed properly and that the customer was fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all diagnostic related matters. Serve as a contact for the office personnel if there are any problems concerning a diagnostic issue. Project a professional appearance and demeanor at all times while completing services for a customer. In conjunction with the Manager of Diagnostic Services, assist in the training of other field personnel on diagnostic tools, techniques, processes, etc. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
ADDITIONAL SKILLS AND QUALIFICATIONS:
Prior roofing inspection and diagnostic experience Prior roofing experience, including patch and repair skills Knowledge of Project Management, planning, and scheduling skills Knowledge and experience in monitoring and maintaining Quality Control Functional computer skills Prior safety training and complete a minimum of 10-hour OSHA certification Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment, and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Kansas City, Kansas
Posted: 2025-03-08 06:06:45
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs diagnostic various onsite inspections for customers as well as other inspection services
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process of all diagnostic jobs, including the proper documentation, to ensure that all work was completed properly and that the customer was fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all diagnostic related matters. Serve as a contact for the office personnel if there are any problems concerning a diagnostic issue. Project a professional appearance and demeanor at all times while completing services for a customer. In conjunction with the Manager of Diagnostic Services, assist in the training of other field personnel on diagnostic tools, techniques, processes, etc. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
ADDITIONAL SKILLS AND QUALIFICATIONS:
Prior roofing inspection and diagnostic experience Prior roofing experience, including patch and repair skills Knowledge of Project Management, planning, and scheduling skills Knowledge and experience in monitoring and maintaining Quality Control Functional computer skills Prior safety training and complete a minimum of 10-hour OSHA certification Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment, and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Charleston, South Carolina
Posted: 2025-03-08 06:06:44