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Up to £30,000 DoE + BenefitsAre you passionate about IT and eager to start or develop your career in technical support? Our client is looking for a motivated 1st Line IT Support Technician to join their dynamic team.
This is an excellent opportunity to work with a supportive team, gain hands-on experience and grow within a thriving IT solutions company.?Our client provides expert IT solutions tailored to keep the customers businesses running smoothly.
Whether they're a start-up, small business or large enterprise, their team ensures their client's technology works efficiently, securely and without interruption.
They offer a comprehensive range of services including IT Support, Network Solutions, Cyber Security and Cloud Deployment.As a 1st Line IT Support Technician, you will act as the first point of contact for all client enquires, providing exceptional technical support and troubleshooting IT issues efficiently.
All work is Windows cloud based systems so an understanding of Office365 is essential.You'll benefit massively from working within a small, friendly team including a lot of personal one to one training to ensure you have everything you need.
Key Responsibilities
You will be Supporting customers around the South of England UK, troubleshooting issues and monitoring systems
Providing 1st line support via phone and remote access but also visiting client's sites when required.
Working with cloud-based systems.
Microsoft Office and Windows 10 and 11 administration and troubleshooting.
Developing a deeper understanding of the technology involved.
Skills & Experience
Experience of working in an IT Support role, hitting targets and meeting SLAs.
Good knowledge of desktop technologies for Windows 10 and Windows 11, Microsoft Office / Office365
SharePoint, OneDrive and Teams administration and troubleshooting.
A Team Player who enjoys working within a business that supports one another and nurtures their staff.
Maintenance and troubleshooting of printers
Good communication skills - written and verbal
Ability to work as part of a team, diagnose faults and find solutions whilst maintaining strong relationships with customers
Able to follow agreed procedures and documentation
User administration of Microsoft Server / Office365
A base understanding of networking protocols and devices (particularly Draytek Zyxel)
A clean driving licence and vehicle for very occasional visits to client sites
If you are a dedicated and detail-oriented IT Support Technician looking for a new dynamic role, we would love to hear from you.
Apply now! ....Read more...
Type: Permanent Location: Windsor, England
Start: ASAP
Salary / Rate: £25000.00 - £30000.00 per annum + DoE + Benefits
Posted: 2025-03-26 09:03:24
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Catfoss Recruitment Ltd are currently in partnership with an Energy Generation Asset Management company that is looking to recruit several BESS (Battery Energy Storage System) Field Service Engineers in several locations around the UK to their expanding team on a permanent basis.Field Service Engineers required for the following areas: Manchester/Sheffield area, Bristol/Swindon area, South East (Essex/Kent) areaThe BESS Field Service Engineer will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites.
This role is to report to the O&M Manager.Field Service Engineer (BESS) - Tasks & Typical duties/responsibilities:, Maintain Energy Storage Systems to a high standard by carrying out regular inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works , Perform system software and firmware upgrades, Monitor operation performance monitoring and data assessment, Provide phone support and remote diagnostics to customers, Troubleshoot equipment located at BESS sites, Manage spare parts, Responsible for safety work complying with local safety regulations and safety standards , Conduct risk assessment and implement safety measures, Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips, Assist the in-house system engineering group in product development and/or project work, Provide suggestions based on field experience, to improve the products Field Service Engineer (BESS) - Essential Requirements:, Qualification in an electrical/ electro-mechanical discipline, Previous electrical or multi skilled maintenance experience, Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting), Qualification of working on Site safely, This role involves travelling to different sites with occasional overnight stays. Field Service Engineer (BESS) - Preferred Experience but not essential:, Working experience with BESS, Working knowledge of HV/LV power electronics including Inverters / Converters / Transformers, Previous HVAC training and F-Gas qualification, Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols, C&G2391-5 Test & Inspect or equivalent , Familiar with BS7671, HV authorised personField Service Engineer (BESS) - We offer:, Competitive salary based on experience and qualification, Holidays , Workplace pension, Full training, company van, sim card, fuel card and laptop will be provided, Team building events and employee learning opportunitiesField Service Engineer (BESS) previous suitable job titles: Service Engineer, BESS Engineer, PV Engineer, PV Technician, Service Technician, BESS Technician, Solar Technician, Solar Engineer, Electrical Engineer, Electrical Technician, Battery Energy Storage Engineer, Battery Energy Storage TechnicianPlease apply ASAPDue to current high volumes of applications to our advertised jobs, we are unable to respond to every application.
All successful candidates will be contacted as soon as possible. ....Read more...
Type: Permanent Location: Bristol, England
Start: ASAP
Salary / Rate: £45000.00 - £50000.00 per annum + +DOE +Van, Fuel Card & OT
Posted: 2025-03-21 10:57:41
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Catfoss Recruitment Ltd are currently in partnership with an Energy Generation Asset Management company that is looking to recruit several BESS (Battery Energy Storage System) Field Service Engineers in several locations around the UK to their expanding team on a permanent basis.Field Service Engineers required for the following areas: Manchester/Sheffield area, Bristol/Swindon area, South East (Essex/Kent) areaThe Field Service Engineer (BESS) will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites.
This role is to report to the O&M Manager.Field Service Engineer (BESS) - Tasks & Typical duties/responsibilities:, Maintain Energy Storage Systems to a high standard by carrying out regular inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works , Perform system software and firmware upgrades, Monitor operation performance monitoring and data assessment, Provide phone support and remote diagnostics to customers, Troubleshoot equipment located at BESS sites, Manage spare parts, Responsible for safety work complying with local safety regulations and safety standards , Conduct risk assessment and implement safety measures, Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips, Assist the in-house system engineering group in product development and/or project work, Provide suggestions based on field experience, to improve the products Field Service Engineer (BESS) - Essential Requirements:, Qualification in an electrical/ electro-mechanical discipline, Previous electrical or multi skilled maintenance experience, Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting), Qualification of working on Site safely, This role involves travelling to different sites with occasional overnight stays. Field Service Engineer (BESS) - Preferred Experience but not essential:, Working experience with BESS, Working knowledge of HV/LV power electronics including Inverters / Converters / Transformers, Previous HVAC training and F-Gas qualification, Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols, C&G2391-5 Test & Inspect or equivalent , Familiar with BS7671, HV authorised personField Service Engineer (BESS) - We offer:, Competitive salary based on experience and qualification, Holidays , Workplace pension, Full training, company van, sim card, fuel card and laptop will be provided, Team building events and employee learning opportunitiesField Service Engineer (BESS) previous suitable job titles: Service Engineer, BESS Engineer, PV Engineer, PV Technician, Service Technician, BESS Technician, Solar Technician, Solar Engineer, Electrical Engineer, Electrical Technician, Battery Energy Storage Engineer, Battery Energy Storage TechnicianPlease apply ASAPDue to current high volumes of applications to our advertised jobs, we are unable to respond to every application.
All successful candidates will be contacted as soon as possible. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £45000.00 - £50000.00 per annum + +DOE +Van, Fuel Card & OT
Posted: 2025-03-21 10:57:39
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Catfoss Recruitment Ltd are currently in partnership with an Energy Generation Asset Management company that is looking to recruit several BESS (Battery Energy Storage System) Field Service Engineers in several locations around the UK to their expanding team on a permanent basis.Field Service Engineers required for the following areas: Manchester/Sheffield area, Bristol/Swindon area, South East (Essex/Kent) areaThe BESS Field Service Engineer will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites.
This role is to report to the O&M Manager.Field Service Engineer (BESS) - Tasks & Typical duties/responsibilities:, Maintain Energy Storage Systems to a high standard by carrying out regular inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works , Perform system software and firmware upgrades, Monitor operation performance monitoring and data assessment, Provide phone support and remote diagnostics to customers, Troubleshoot equipment located at BESS sites, Manage spare parts, Responsible for safety work complying with local safety regulations and safety standards , Conduct risk assessment and implement safety measures, Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips, Assist the in-house system engineering group in product development and/or project work, Provide suggestions based on field experience, to improve the products Field Service Engineer (BESS) - Essential Requirements:, Qualification in an electrical/ electro-mechanical discipline, Previous electrical or multi skilled maintenance experience, Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting), Qualification of working on Site safely, This role involves travelling to different sites with occasional overnight stays. Field Service Engineer (BESS) - Preferred Experience but not essential:, Working experience with BESS, Working knowledge of HV/LV power electronics including Inverters / Converters / Transformers, Previous HVAC training and F-Gas qualification, Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols, C&G2391-5 Test & Inspect or equivalent , Familiar with BS7671, HV authorised personField Service Engineer (BESS) - We offer:, Competitive salary based on experience and qualification, Holidays , Workplace pension, Full training, company van, sim card, fuel card and laptop will be provided, Team building events and employee learning opportunitiesField Service Engineer (BESS) previous suitable job titles: Service Engineer, BESS Engineer, PV Engineer, PV Technician, Service Technician, BESS Technician, Solar Technician, Solar Engineer, Electrical Engineer, Electrical Technician, Battery Energy Storage Engineer, Battery Energy Storage TechnicianPlease apply ASAPDue to current high volumes of applications to our advertised jobs, we are unable to respond to every application.
All successful candidates will be contacted as soon as possible. ....Read more...
Type: Permanent Location: Dartford, England
Start: ASAP
Salary / Rate: £45000.00 - £50000.00 per annum + +DOE +Van, Fuel Card & OT
Posted: 2025-03-21 10:57:38
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About the Role:
We are seeking an experienced Level 2 Support Analyst to join a dynamic IT team in Queensland.
This role is ideal for a highly skilled professional with strong technical expertise, excellent problem-solving skills, and a passion for providing exceptional IT support.
You will be responsible for handling escalations, assisting Level 1 technicians, managing IT infrastructure, and ensuring smooth IT operations within the organization.
Key Responsibilities:
Provide Level 2 technical support and troubleshoot IT issues efficiently.
Assist Level 1 technicians and escalate issues to Level 3 when necessary.
Maintain and support network infrastructure, including firewalls, switches, and PCs.
Administer and support Microsoft Intune and Azure environments.
Perform hardware imaging and asset management.
Monitor and manage IT service tickets, SLAs, and ITSM systems.
Work closely with internal stakeholders to ensure seamless IT support.
Apply ITIL best practices for incident, problem, and change management.
Provide exceptional customer service and maintain strong communication with end users.
Key Requirements:
8+ years of experience in IT support.
Advanced knowledge of TCP/IP, Linux OS, and Windows Operating Systems.
Strong expertise in networking, hardware stacks, firewalls, and security protocols.
Proficiency in Microsoft Intune and Azure administration.
Demonstrated experience in IT asset management and imaging.
ITIL and ITSM experience, with a strong understanding of SLA management.
Ability to manage stakeholder expectations and provide effective IT solutions.
Strong communication skills and a team-oriented mindset.
What's in It for You?
Work with a dynamic and supportive IT team.
Gain valuable experience in a fast-paced IT environment.
Competitive contract rate.
Opportunity to expand your technical expertise and career growth.
If you're a Level 2 Support Engineer looking to take the next step in your career, we'd love to hear from you!
If you think this would be the ideal next role for you and you have the desired experience, then please click on the link below or send your resume directly to Nick at nchua@parityconsulting.com.au
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness.
Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work.
We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.
....Read more...
Type: Contract Location: Brisbane CBD, Brisbane, Australia
Start: ASAP
Duration: 6 months
Salary / Rate: AU$49 - AU$51 per hour
Posted: 2025-03-11 00:36:48
