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AV VC Desktop Support Engineer - My client are growing their service / support offering and now seek a new member of the team to offer support to their clients and field service engineers.
You will be presently either an AV VC Service Engineer or On Site AV VC Support Technician that is now looking for a more office based lifestyle.
If you have previous experience working as a desktop support engineer and want to continue in this role that would be excellent.
Due to the nature of the role you will need to have a thorough background of solving issues / problems involved with integrated AV / VC solutions.
Experience with IT networks would be of great advantage.
Due to the nature of the role you will need to have an excellent telephone manner and be able to diagnose and ideally fix technical issues remotely.
If this is not possible then tickets need to be escalated to the field service team to fix.
Above a cool calm individual with a good diagnostic head would be best suited who knows when issues needed to escalated.
If this is the type of role you now see yourself in and you have the right audiovisual background then please send me your CV ASAP.NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISAAV AUDIOVISUAL AUDIO-VISUAL A/V AUDIO/VISUAL VC VIDEOCONFERENCE SUPPORT SERVICE DESKTOP ENGINEER ANALYST 1ST LINE CISCO POLY NETWORK IT DIGITAL CRESTON AMX SWITCHING REMOTE DIAGNOSTIC EXTRON ZOOM HUDDLE CONFERENCE STARLEAF BLUEJEANS OXFORDSHIRE ....Read more...
Type: Permanent Location: Oxfordshire, England
Salary / Rate: £35000 - £45000 per annum
Posted: 2024-11-22 08:54:04
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Infrastructure Engineer (Hybrid)
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Location: City of London
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Are you an IT Professional looking for an exciting new role?
About the company
Our client is a leading legal firm based in London, with a state-of-the-art office & facilities.
Position Overview
As Desktop Infrastructure Engineer you will manage SCCM deployments, maintain system images, and troubleshoot Windows OS and Citrix issues.
The role involves effective communication with technicians and users across Europe and Asia, ensuring high-quality support and consistent infrastructure standards.
Responsibilities
, Manage SCCM deployments, applications, and system images.
, Resolve Windows OS issues to reduce user disruption.
, Provide advanced Citrix troubleshooting for performance stability.
, Support and document requirements for Group, Azure/Entra, and Intune policies.
, Act as the main contact for technicians across Europe and Asia.
, Align infrastructure standards with US counterparts.
, Build strong connections with service teams and users.
, Gather feedback and ensure consistency across regional infrastructure.
Candidate Requirements
Essential Skills and personal qualities
, Proven experience in endpoint infrastructure management with SCCM and Windows OS troubleshooting.
, Strong knowledge of Citrix environments and troubleshooting techniques.
, Familiarity with Group Policies, Azure/Entra, and Intune policies.
, Excellent problem-solving skills with a proactive, solution-oriented approach.
, Ability to work independently and collaboratively in a fast-paced, multicultural setting.
, Experience supporting users across Europe and Asia is advantageous.
, Proficiency in SCCM, Citrix, Windows OS (10 & 11), Office 365, Azure, Intune, PowerShell, and ServiceNow.
Apply now to Just IT and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Posted: 2024-11-15 16:07:47
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2nd Line Infrastructure Engineer (Hybrid)
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Location: City of London
Salary: £70,000 - £75,000 per annum
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Are you an IT Professional looking for an exciting new role?
About the company
Our client is a leading legal firm based in London, with state of the art office & facilities.
Position Overview
As Desktop Infrastructure Engineer you will manage SCCM deployments, maintain system images, and troubleshoot Windows OS and Citrix issues.
The role involves effective communication with technicians and users across Europe and Asia, ensuring high-quality support and consistent infrastructure standards.
Responsibilities
, Manage SCCM deployments, applications, and system images.
, Resolve Windows OS issues to reduce user disruption.
, Provide advanced Citrix troubleshooting for performance stability.
, Support and document requirements for Group, Azure/Entra, and Intune policies.
, Act as the main contact for technicians across Europe and Asia.
, Align infrastructure standards with US counterparts.
, Build strong connections with service teams and users.
, Gather feedback and ensure consistency across regional infrastructure.
Candidate Requirements
Essential Skills and personal qualities
, Proven experience in endpoint infrastructure management with SCCM and Windows OS troubleshooting.
, Strong knowledge of Citrix environments and troubleshooting techniques.
, Familiarity with Group Policies, Azure/Entra, and Intune policies.
, Excellent problem-solving skills with a proactive, solution-oriented approach.
, Ability to work independently and collaboratively in a fast-paced, multicultural setting.
, Experience supporting users across Europe and Asia is advantageous.
, Proficiency in SCCM, Citrix, Windows OS (10 & 11), Office 365, Azure, Intune, PowerShell, and ServiceNow.
Apply now to Just IT and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Salary / Rate: £70000.00 - £75000.00 per annum
Posted: 2024-11-04 12:51:00
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AV VC Desktop Support Engineer - My client are growing their service / support offering and now seek a new member of the team to offer support to their clients and field service engineers.
You will be presently either an AV VC Service Engineer or On Site AV VC Support Technician that is now looking for a more office based lifestyle.
If you have previous experience working as a desktop support engineer and want to continue in this role that would be excellent.
Due to the nature of the role you will need to have a thorough background of solving issues / problems involved with integrated AV / VC solutions.
Experience with IT networks would be of great advantage.
Due to the nature of the role you will need to have an excellent telephone manner and be able to diagnose and ideally fix technical issues remotely.
If this is not possible then tickets need to be escalated to the field service team to fix.
Above a cool calm individual with a good diagnostic head would be best suited who knows when issues needed to escalated.
If this is the type of role you now see yourself in and you have the right audiovisual background then please send me your CV ASAP. NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISA AV AUDIOVISUAL AUDIO-VISUAL A/V AUDIO/VISUAL VC VIDEOCONFERENCE SUPPORT SERVICE DESKTOP ENGINEER ANALYST 1ST LINE CISCO POLY NETWORK IT DIGITAL CRESTON AMX SWITCHING REMOTE DIAGNOSTIC EXTRON ZOOM HUDDLE CONFERENCE STARLEAF BLUEJEANS OXFORDSHIRE ....Read more...
Type: Permanent Location: Oxfordshire, England
Salary / Rate: £35000 - £45000 per annum
Posted: 2024-10-25 11:24:54
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An opportunity has arisen for a IT Support Engineer(1st / 2nd Line) to join a well-established car dealership offering excellent benefits.
This full time on-site role offers salary range of £30,000 - £35,000.
As IT Support Engineer (1st / 2nd Line), you'll be a key figure in delivering IT solutions across the business, providing hands-on support while also taking ownership of critical IT projects.
This is more than a support role; it's your chance to shape the future of our IT operations, working in an environment where your expertise will be valued and your ideas implemented.
This role offers a unique opportunity to step up and lead IT projects, with a clear pathway to head the IT department, playing a pivotal role in driving change and implementing cutting-edge solutions.
You wll be responsible for:
* Set up and configure workstations (desktops, laptops, mobile devices), ensuring all systems are ready for new and existing staff.
* Perform regular hardware and network checks to ensure optimal performance and security across all systems.
* Lead and manage IT projects, from software rollouts to system upgrades and security improvements.
* Troubleshoot and resolve IT issues efficiently to minimise downtime.
* Secure and maintain local networks, ensuring compliance with data privacy regulations.
* Train and support employees on new software, ensuring smooth transitions and adherence to best practices.
* Continuously identify areas for improvement, leading initiatives to enhance IT processes and systems.
What we are looking for:
* 3+ years of experience in IT support, development, or a similar technical role.
* Proven problem-solving skills with a proactive approach to managing and improving IT systems.
* Strong communication skills, with the ability to explain technical concepts to non-technical staff.
* Experience with Microsoft 365, Windows 10/11, Ubiquity networks, VM ware, and cybersecurity.
* Knowledge of network management, virtualisation, and intranet systems.
Ideally have worked as one of the following: IT Support Engineer, IT Engineer, IT Technician, IT Support Specialist, 1st Line IT Support, 2nd Line IT Support, IT Support Technician, IT helpdesk Technician
What's On Offer:
* Competitive salary, reflecting your experience and leadership potential.
* An opportunity to work at a company recognised as a 'Best Place to Work 2024', where innovation, collaboration, and employee well-being come first.
* A key role in leading impactful IT projects, shaping the future of our technological landscape.
* Professional development opportunities, with a clear path to grow and lead within the organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Chelmsford, England
Start:
Duration:
Salary / Rate: £30000 - £35000 Per Annum
Posted: 2024-10-22 18:55:03
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1st Line Support Technician
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Location: Orpington
Salary: £25,000 - £30,000 per annum
________________________________________
Are you an IT Professional looking for an exciting new role?
About the company
Our Client is a growing MSP with well known clients in various sectors such as the health and finance.
Position Overview
As a member of the Service Delivery Team, you will serve as the primary point of contact for customers seeking technical support with their daily operations.
Responsibilities
, Receive and handle email, telephone, and walk-up requests for service, from internal and external customers, following agreed procedures.
, Providing guidance to clients/customers and resolving complex fault tickets within SLA.
, Conducting desktop and network troubleshooting/fault finding.
, Acting as a WiFi administrator and handling WiFi troubleshooting.
, Understanding and gathering customer requirements over telephone/Teams meetings.
, Liaising with vendors to resolve queries.
Candidate Requirements
Essential Skills and personal qualities
, At least 1 years of experience in a similar role.
, Enthusiastic about IT with excellent written, verbal, and interpersonal skills.
, Proficient technical knowledge: Win10, Win11, Google Workspace, Cloud WiFi platforms, Mac OS, networking, Windows Servers, Office 365/SharePoint.
, Strong communicator, people-oriented, and eager to help solve client problems.
, Able to multitask, manage tight timelines, and deliverables.
, Prioritise tasks and work in an organised manner.
, Work effectively under pressure with a dynamic workload.
, Detail-oriented and able to think creatively, challenging the status quo when necessary.
Apply now to Just IT and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: Orpington, England
Start: ASAP
Salary / Rate: £25000 - £30000 per annum
Posted: 2024-10-16 11:22:07
