-
JOB DESCRIPTION
The Opportunity:
This is a high-impact, high-ownership role for someone who knows how to build relationships, close deals, and scale revenue.
You'll manage and grow key B2B accounts-including private label clients, indie brands, and large retail partners-and identify new manufacturing partnerships across channels and geographies.
If you're scrappy, strategic, and obsessed with building lasting partnerships, this is your moment.
What You'll Do:
Key Accounts (Client Success + Growth)
Own the day-to-day management and long-term growth of major manufacturing clients (DTC brands, beauty conglomerates, retail lines, etc.).
Drive annual and quarterly business planning, including volume forecasting, pricing negotiations, and account performance tracking.
Be the go-to expert on each client's brand, product needs, and go-to-market strategy.
Collaborate closely with R&D, production, and operations to ensure timelines and quality are aligned with client expectations.
Business Development (Build What's Next)
Identify and pursue new B2B opportunities-OEM/private label clients, custom manufacturing partnerships, and international distributors.
Develop compelling sales decks, lead pitches, negotiate contracts, and close high-value deals.
Represent the company at trade shows, beauty expos, and industry events to build pipeline and brand awareness.
Work closely with leadership to define sales strategy, pricing structures, and market positioning.
What We're Looking For:
7+ years of B2B sales, account management, or business development experience-ideally in beauty, manufacturing, or CPG.
Strong background in OEM, contract manufacturing, or private label sales.
Proven success building and growing relationships with high-volume clients.
Strategic thinker who's just as comfortable talking big-picture as they are getting into the weeds.
Entrepreneurial mindset-you know how to hunt, pitch, close, and grow.
Excellent communication, presentation, and negotiation skills.
Dual Lingual in English and Spanish
Nice-to-Haves:
Experience in nail or color cosmetics manufacturing.
Familiarity with regulatory, formulation, and production timelines for beauty products.
Existing industry network (bonus if you can bring warm leads!).
Why Join Us?
Competitive comp package + bonus potential
Opportunity to work with innovative, fast-growing beauty brands
Collaborative, nimble team environment where your ideas matter
Flexibility, autonomy, and room to scale your career alongside the business
First-hand access to emerging beauty trends + next-gen product development
Let's build the next generation of beauty, together. If you're ready to lead, grow, and innovate in one of beauty's most dynamic sectors, we want to hear from you.Apply for this ad Online! ....Read more...
Type: Permanent Location: Paterson, New Jersey
Posted: 2025-07-01 23:11:20
-
JOB DESCRIPTION
The Opportunity:
This is a high-impact, high-ownership role for someone who knows how to build relationships, close deals, and scale revenue.
You'll manage and grow key B2B accounts-including private label clients, indie brands, and large retail partners-and identify new manufacturing partnerships across channels and geographies.
If you're scrappy, strategic, and obsessed with building lasting partnerships, this is your moment.
What You'll Do:
Key Accounts (Client Success + Growth)
Own the day-to-day management and long-term growth of major manufacturing clients (DTC brands, beauty conglomerates, retail lines, etc.).
Drive annual and quarterly business planning, including volume forecasting, pricing negotiations, and account performance tracking.
Be the go-to expert on each client's brand, product needs, and go-to-market strategy.
Collaborate closely with R&D, production, and operations to ensure timelines and quality are aligned with client expectations.
Business Development (Build What's Next)
Identify and pursue new B2B opportunities-OEM/private label clients, custom manufacturing partnerships, and international distributors.
Develop compelling sales decks, lead pitches, negotiate contracts, and close high-value deals.
Represent the company at trade shows, beauty expos, and industry events to build pipeline and brand awareness.
Work closely with leadership to define sales strategy, pricing structures, and market positioning.
What We're Looking For:
7+ years of B2B sales, account management, or business development experience-ideally in beauty, manufacturing, or CPG.
Strong background in OEM, contract manufacturing, or private label sales.
Proven success building and growing relationships with high-volume clients.
Strategic thinker who's just as comfortable talking big-picture as they are getting into the weeds.
Entrepreneurial mindset-you know how to hunt, pitch, close, and grow.
Excellent communication, presentation, and negotiation skills.
Dual Lingual in English and Spanish
Nice-to-Haves:
Experience in nail or color cosmetics manufacturing.
Familiarity with regulatory, formulation, and production timelines for beauty products.
Existing industry network (bonus if you can bring warm leads!).
Why Join Us?
Competitive comp package + bonus potential
Opportunity to work with innovative, fast-growing beauty brands
Collaborative, nimble team environment where your ideas matter
Flexibility, autonomy, and room to scale your career alongside the business
First-hand access to emerging beauty trends + next-gen product development
Let's build the next generation of beauty, together. If you're ready to lead, grow, and innovate in one of beauty's most dynamic sectors, we want to hear from you.Apply for this ad Online! ....Read more...
Type: Permanent Location: Paterson, New Jersey
Posted: 2025-07-01 23:11:16
-
JOB DESCRIPTION
JOB DESCRIPTION
WAREHOUSE ASSOCIATE RESPONSIBILITIES/ESSENTIAL TASKS:
• High-energy individual with a strong work ethic
• Self-motivated with ability to work with limited supervision
• Independent decision maker as needed to accomplish tasks
• Lift and carry a minimum of 50 pounds repeatedly throughout shift
• Handling of freight as directed by Capstone management and customer, meeting company standards, customer time lines and maintaining a safe work environment
• Keeps site Supervisor and manager informed regarding conditions on the dock, accomplishments and concerns; contributes suggestions for improvements
• Ensures proper LOT rotation and including FIFO (first in-first out) and organic product handling and shipping process
• Strong organization and prioritizing skills
• Must be proficient in math
• Must be have forklift license
• Manage response to rapidly changing products on inbound and outbound
• Must be able to follow directions and work independently
• Verify all shipments are recorded and verified the accuracy of the shipment against the paperwork for incoming and outgoing shipments
• Requires high degree of attention, skills, and dexterity in the control of a forklift and stacking of the product on the pallet
• Transport selected product to designated dock area using power equipment.
• Handle all products so as not to injure teammates or damage the product, the bags or cases
• Comply effectively with company work and safety rules.
• Maintain a quality of work that limits mis picks, short and damages
• Comply with company attendance policy.
The warehouse Associate is responsible for loading or unloading pallets, bags and cases, on and off trailers and other vehicles by using a forklift, pallet jack or by hand.
• Warehouse associate is responsible for operating a forklift to move, locate, stack, Stretch wrap and count items throughout Profile Food.
Work with direct contact with customer's staff and outside delivery personnel; emphasis is placed on the ability to relate in a positive, friendly manner.
The Operator is accountable for the safe and efficient operation of the vehicle and may also be required to perform Order Filler and Checker Duties.
EDUCATION AND EXPERIENCE:
• Graduation from high school or GED equivalent
• Previous experience in shipping, receiving or other related fields.
5 years preferred.
• Ability to handle physical workload
• Ability to multi-task and prioritize
• Strong organizational skills
• Forklift Certified
• Strong knowledge of warehouse, inventory, and shipping operations methods and practices
• Ability to read, write and speak English required, bilingual skills (English/Spanish) preferred.
• Problem solving, team building, project execution and ability to multi-task
PHYSICAL REQUIREMENTS:
Some standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, pushing and pulling.
Ability to lift 50lbs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.
SPECIAL REQUIREMENTS:
Possession of a valid driver's license and Forklift Certification
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to medical, dental, vision, Employer paid life insurance, STD/LTD, vacation/sick days/parental leave, 401(k), employee stock purchase plan, and pension.
Hourly: $18-$21+ DOE
ABOUT US
Mantrose Group is a world leader in specialty coatings and functional blends for the food, pharmaceutical and personal care industries.
Founded more than 100 years ago, Mantrose is proud to be part of RPM International Inc., a $5.6 billion multinational company with 14,600 employees worldwide and subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
The company has a diverse portfolio with hundreds of name-brand products, many of which are leaders in the markets they serve.
Mantrose-Haeuser Co., Inc.
has been at the forefront of developing superior edible coatings and specialty products for the pharmaceutical, confectionery, agricultural, food, personal care and industrial industries for decades.
Since our company was founded over 100 years ago, we have been delivering unparalleled results to our clients for all of their coating and custom product development needs.
NatureSeal® both an industry veteran and fresh-cut produce pioneer, has been a leading expert in shelf-life extension technology worldwide.
Our patented line of products has grown exponentially, offering produce solutions to the processor, foodservice and home use markets.
Profile Food Ingredients offers a wide range of specialty product formulations for use in dairy products, baked goods, beverages, confections, nutraceuticals, dips, dressings and sauces.
Its product line promotes uniformity, enhances texture, thickens, prevents separation and extends shelf life and includes clean label, non-GMO, organic and natural solutions.
Since 1946, Holton Food Products has been helping its customers succeed by providing quality ingredients, customized product development and technical support-all fueled by strong food science and applications experience.
This dedication and know-how has enabled our customers to build appealing product lines, increase sales and improve margins.Apply for this ad Online! ....Read more...
Type: Permanent Location: Elgin, Illinois
Posted: 2025-06-27 15:10:27
-
JOB DESCRIPTION
JOB DESCRIPTION
WAREHOUSE ASSOCIATE RESPONSIBILITIES/ESSENTIAL TASKS:
• High-energy individual with a strong work ethic
• Self-motivated with ability to work with limited supervision
• Independent decision maker as needed to accomplish tasks
• Lift and carry a minimum of 50 pounds repeatedly throughout shift
• Handling of freight as directed by Capstone management and customer, meeting company standards, customer time lines and maintaining a safe work environment
• Keeps site Supervisor and manager informed regarding conditions on the dock, accomplishments and concerns; contributes suggestions for improvements
• Ensures proper LOT rotation and including FIFO (first in-first out) and organic product handling and shipping process
• Strong organization and prioritizing skills
• Must be proficient in math
• Must be have forklift license
• Manage response to rapidly changing products on inbound and outbound
• Must be able to follow directions and work independently
• Verify all shipments are recorded and verified the accuracy of the shipment against the paperwork for incoming and outgoing shipments
• Requires high degree of attention, skills, and dexterity in the control of a forklift and stacking of the product on the pallet
• Transport selected product to designated dock area using power equipment.
• Handle all products so as not to injure teammates or damage the product, the bags or cases
• Comply effectively with company work and safety rules.
• Maintain a quality of work that limits mis picks, short and damages
• Comply with company attendance policy.
The warehouse Associate is responsible for loading or unloading pallets, bags and cases, on and off trailers and other vehicles by using a forklift, pallet jack or by hand.
• Warehouse associate is responsible for operating a forklift to move, locate, stack, Stretch wrap and count items throughout Profile Food.
Work with direct contact with customer's staff and outside delivery personnel; emphasis is placed on the ability to relate in a positive, friendly manner.
The Operator is accountable for the safe and efficient operation of the vehicle and may also be required to perform Order Filler and Checker Duties.
EDUCATION AND EXPERIENCE:
• Graduation from high school or GED equivalent
• Previous experience in shipping, receiving or other related fields.
5 years preferred.
• Ability to handle physical workload
• Ability to multi-task and prioritize
• Strong organizational skills
• Forklift Certified
• Strong knowledge of warehouse, inventory, and shipping operations methods and practices
• Ability to read, write and speak English required, bilingual skills (English/Spanish) preferred.
• Problem solving, team building, project execution and ability to multi-task
PHYSICAL REQUIREMENTS:
Some standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, pushing and pulling.
Ability to lift 50lbs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.
SPECIAL REQUIREMENTS:
Possession of a valid driver's license and Forklift Certification
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to medical, dental, vision, Employer paid life insurance, STD/LTD, vacation/sick days/parental leave, 401(k), employee stock purchase plan, and pension.
Hourly: $18-$21+ DOE
ABOUT US
Mantrose Group is a world leader in specialty coatings and functional blends for the food, pharmaceutical and personal care industries.
Founded more than 100 years ago, Mantrose is proud to be part of RPM International Inc., a $5.6 billion multinational company with 14,600 employees worldwide and subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
The company has a diverse portfolio with hundreds of name-brand products, many of which are leaders in the markets they serve.
Mantrose-Haeuser Co., Inc.
has been at the forefront of developing superior edible coatings and specialty products for the pharmaceutical, confectionery, agricultural, food, personal care and industrial industries for decades.
Since our company was founded over 100 years ago, we have been delivering unparalleled results to our clients for all of their coating and custom product development needs.
NatureSeal® both an industry veteran and fresh-cut produce pioneer, has been a leading expert in shelf-life extension technology worldwide.
Our patented line of products has grown exponentially, offering produce solutions to the processor, foodservice and home use markets.
Profile Food Ingredients offers a wide range of specialty product formulations for use in dairy products, baked goods, beverages, confections, nutraceuticals, dips, dressings and sauces.
Its product line promotes uniformity, enhances texture, thickens, prevents separation and extends shelf life and includes clean label, non-GMO, organic and natural solutions.
Since 1946, Holton Food Products has been helping its customers succeed by providing quality ingredients, customized product development and technical support-all fueled by strong food science and applications experience.
This dedication and know-how has enabled our customers to build appealing product lines, increase sales and improve margins.Apply for this ad Online! ....Read more...
Type: Permanent Location: Elgin, Illinois
Posted: 2025-06-27 15:10:18
-
An exciting new job opportunity has arisen for a committed Lead Psychologist to work in an exceptional rehabilitation service based in the Widnes, Cheshire area.
You will be working for one of UK's leading health care providers
This is a state-of-the-art facility which has two areas; a locked assessment and rehabilitation for women with complex mental health needs and personality difficulties
*
*To be considered for this position you must be registered with the HCPC, BPS accredited and a Chartered Member of the BPS
*
*
As the Lead Psychologist your key responsibilities include:
Attending and contributing to Clinical Leads and Hospital Governance Meetings
Supporting the provision of psychology services in a specified area, in collaboration with multidisciplinary teams
Participating fully with the multidisciplinary team and ensure that the service user is fully engaged in their care pathway
Supporting clinical team working, including both direct interventions and the delivery of staff training programmes
Supporting the clinical team and area of service in developing new initiatives and ways of working
Taking a key role in Psychology service developments, providing an evidence-based approach to new clinical initiatives
Maximising current opportunities to make improvements to the service area.
Participating in the recruitment of junior psychology staff
Supporting in the development and implementation of policies that enhance staff safety and risk management
Working with internal and external agencies in order to enhance treatment pathways for service users
The following skills and experience would be preferred and beneficial for the role:
Competence in assessing, formulating, and working therapeutically with service users
Ability to identify and proactively resolve problems and challenges within the service
Ability to supervise junior members of the team
Knowledge and understanding of working with trauma
Experience in working with people with complex needs that are relevant to the population in the service area
Competency in psychological assessments and formulation skills and an aptitude for learning new assessment methods
The successful Lead Psychologist will receive an excellent salary up to £70,000 per annum.
This exciting position is a permanent full time role for 37.5 hours a week working through days.
In return for your hard work and commitment you will receive the following generous benefits:
The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off!
Free meals and parking
Wellbeing support and activities to help you maintain a great work-life balance
Career development and training to help you achieve your career goals
Pension contribution to secure your future
Life Assurance for added peace of mind
Enhanced Maternity Package so you can truly enjoy this special time
Reference ID: 7015
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Widnes, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £70000 per annum
Posted: 2025-06-26 17:28:46
-
JOB DESCRIPTION
Pre-weigh Personnel (Job Description)
Scope:
Pre-Weight personnel are responsible for having product formulas properly weighed for production mixing.
Duties and Responsibilities:
• Examine materials, ingredients, or products visually or with hands, in order to ensure conformance to established standards • Move products, materials, or equipment between work areas. • Communicating with Supervisors or Peers • Package products for storage or shipment. • Select and measure or weigh ingredients, using English or metric measures and balance scales. • Follow formulas to produce food products to meet customers specified. • Operate or tend machines to mix or blend any of a wide variety of food products. • Read work orders to determine production specifications and information • Dump or pour specified amounts of materials into machinery and equipment. • Record operational and production data on specified forms • Maintain a clean work area • Frequently Walk; Reach with hands and arms; the employee is regularly stand, use hands to finger, handle, or feel; Talk, hear. • Perform all work in accordance with GMP's, housekeeping, good safety practices, and environmental regulations. • Adheres to all safety and quality procedures/regulations
Essential Skills and Knowledge:
• Must possess good reading, writing and math skills. • Must always be safety conscious • Must be able to lift up to 60 lbs. • Capable of working independently • Ability to follow directions and procedures accurately
Education and Experience:
• Education: High school diploma.
ABOUT US
Mantrose Group is a world leader in specialty coatings and functional blends for the food, pharmaceutical and personal care industries.
Founded more than 100 years ago, Mantrose is proud to be part of RPM International Inc., a $5.6 billion multinational company with 14,600 employees worldwide and subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
The company has a diverse portfolio with hundreds of name-brand products, many of which are leaders in the markets they serve.
Mantrose-Haeuser Co., Inc.
has been at the forefront of developing superior edible coatings and specialty products for the pharmaceutical, confectionery, agricultural, food, personal care and industrial industries for decades.
Since our company was founded over 100 years ago, we have been delivering unparalleled results to our clients for all of their coating and custom product development needs.
NatureSeal® both an industry veteran and fresh-cut produce pioneer, has been a leading expert in shelf-life extension technology worldwide.
Our patented line of products has grown exponentially, offering produce solutions to the processor, foodservice and home use markets.
Profile Food Ingredients offers a wide range of specialty product formulations for use in dairy products, baked goods, beverages, confections, nutraceuticals, dips, dressings and sauces.
Its product line promotes uniformity, enhances texture, thickens, prevents separation and extends shelf life and includes clean label, non-GMO, organic and natural solutions.
Since 1946, Holton Food Products has been helping its customers succeed by providing quality ingredients, customized product development and technical support-all fueled by strong food science and applications experience.
This dedication and know-how has enabled our customers to build appealing product lines, increase sales and improve margins.Apply for this ad Online! ....Read more...
Type: Permanent Location: Elgin, Illinois
Posted: 2025-06-26 07:09:45
-
JOB DESCRIPTION
Pre-weigh Personnel (Job Description)
Scope:
Pre-Weight personnel are responsible for having product formulas properly weighed for production mixing.
Duties and Responsibilities:
• Examine materials, ingredients, or products visually or with hands, in order to ensure conformance to established standards • Move products, materials, or equipment between work areas. • Communicating with Supervisors or Peers • Package products for storage or shipment. • Select and measure or weigh ingredients, using English or metric measures and balance scales. • Follow formulas to produce food products to meet customers specified. • Operate or tend machines to mix or blend any of a wide variety of food products. • Read work orders to determine production specifications and information • Dump or pour specified amounts of materials into machinery and equipment. • Record operational and production data on specified forms • Maintain a clean work area • Frequently Walk; Reach with hands and arms; the employee is regularly stand, use hands to finger, handle, or feel; Talk, hear. • Perform all work in accordance with GMP's, housekeeping, good safety practices, and environmental regulations. • Adheres to all safety and quality procedures/regulations
Essential Skills and Knowledge:
• Must possess good reading, writing and math skills. • Must always be safety conscious • Must be able to lift up to 60 lbs. • Capable of working independently • Ability to follow directions and procedures accurately
Education and Experience:
• Education: High school diploma.
ABOUT US
Mantrose Group is a world leader in specialty coatings and functional blends for the food, pharmaceutical and personal care industries.
Founded more than 100 years ago, Mantrose is proud to be part of RPM International Inc., a $5.6 billion multinational company with 14,600 employees worldwide and subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
The company has a diverse portfolio with hundreds of name-brand products, many of which are leaders in the markets they serve.
Mantrose-Haeuser Co., Inc.
has been at the forefront of developing superior edible coatings and specialty products for the pharmaceutical, confectionery, agricultural, food, personal care and industrial industries for decades.
Since our company was founded over 100 years ago, we have been delivering unparalleled results to our clients for all of their coating and custom product development needs.
NatureSeal® both an industry veteran and fresh-cut produce pioneer, has been a leading expert in shelf-life extension technology worldwide.
Our patented line of products has grown exponentially, offering produce solutions to the processor, foodservice and home use markets.
Profile Food Ingredients offers a wide range of specialty product formulations for use in dairy products, baked goods, beverages, confections, nutraceuticals, dips, dressings and sauces.
Its product line promotes uniformity, enhances texture, thickens, prevents separation and extends shelf life and includes clean label, non-GMO, organic and natural solutions.
Since 1946, Holton Food Products has been helping its customers succeed by providing quality ingredients, customized product development and technical support-all fueled by strong food science and applications experience.
This dedication and know-how has enabled our customers to build appealing product lines, increase sales and improve margins.Apply for this ad Online! ....Read more...
Type: Permanent Location: Elgin, Illinois
Posted: 2025-06-25 23:10:12
-
An exciting new job opportunity has arisen for a committed Lead Psychologist to work in an exceptional rehabilitation service based in the Widnes, Cheshire area.
You will be working for one of UK's leading health care providers
This is a state-of-the-art facility which has two areas; a locked assessment and rehabilitation for women with complex mental health needs and personality difficulties
*
*To be considered for this position you must be registered with the HCPC, BPS accredited and a Chartered Member of the BPS
*
*
As the Lead Psychologist your key responsibilities include:
Attending and contributing to Clinical Leads and Hospital Governance Meetings
Supporting the provision of psychology services in a specified area, in collaboration with multidisciplinary teams
Participating fully with the multidisciplinary team and ensure that the service user is fully engaged in their care pathway
Supporting clinical team working, including both direct interventions and the delivery of staff training programmes
Supporting the clinical team and area of service in developing new initiatives and ways of working
Taking a key role in Psychology service developments, providing an evidence-based approach to new clinical initiatives
Maximising current opportunities to make improvements to the service area.
Participating in the recruitment of junior psychology staff
Supporting in the development and implementation of policies that enhance staff safety and risk management
Working with internal and external agencies in order to enhance treatment pathways for service users
The following skills and experience would be preferred and beneficial for the role:
Competence in assessing, formulating, and working therapeutically with service users
Ability to identify and proactively resolve problems and challenges within the service
Ability to supervise junior members of the team
Knowledge and understanding of working with trauma
Experience in working with people with complex needs that are relevant to the population in the service area
Competency in psychological assessments and formulation skills and an aptitude for learning new assessment methods
The successful Lead Psychologist will receive an excellent salary up to £70,000 per annum.
This exciting position is a permanent full time role for 37.5 hours a week working through days.
In return for your hard work and commitment you will receive the following generous benefits:
The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off!
Free meals and parking
Wellbeing support and activities to help you maintain a great work-life balance
Career development and training to help you achieve your career goals
Pension contribution to secure your future
Life Assurance for added peace of mind
Enhanced Maternity Package so you can truly enjoy this special time
Reference ID: 7015
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Widnes, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £70000 per annum
Posted: 2025-06-25 17:09:34
-
Account Manager
Rochester | Monday to Friday 9am - 5pm (37.5hpw) | £32,000 - £37,000pa
KHR is partnering with a distinguished manufacturer who is on the hunt for a dedicated and personable Account Manager based from their modern site in Rochester.
This is a fantastic opportunity to join one of the fastest-growing businesses in Kent who are passionate about their employees, products and customers.
Position Overview
As Account Manager you will be responsible for building and maintaining, strong, long-lasting client relationships, ensuring customer satisfaction to drive revenue growth for the company.
Roles and Responsibilities
- Build and maintain strong, long-lasting client relationships to drive revenue growth
- Act as the primary point of contact for client queries, issues, and order updates
- Conduct regular client meetings to review open orders, update timelines, and provide business updates
- Maintain a high level of customer service by promptly and accurately responding to queries and proactively updating clients on order status
- Address and resolve client issues, complaints, or concerns, escalating internally as necessary
- Coordinate with internal departments to ensure orders are completed on time and in full
- Proactively assist the production department with scheduling information and relaying customer requests
- Work closely with the wider team to provide consistent and accurate communication to clients
- Build an in-depth understanding of customer needs to identify sales opportunities for business growth
- Assist the sales department with quotes and the NPD team with formulations and quotes as required
- Support the procurement and logistics teams with sourcing, dispatch, shipping, and tracking when necessary
- Develop account plans and strategies to retain and increase revenue and market share
- Track and monitor customer satisfaction to identify areas for improvement and trends
- Continuously improve the account function, ensuring an efficient and error-free process
Candidate Profile
- 2+ years of account management experience
- Previous sales/order processing experience
- Ability to resolve issues, handle complaints and queries
- Manufacturing, Engineering or FMCG background
- Strong communication and organisational skills
- Proficiency in ERP/MRP systems and Microsoft Excel
- Ability to multitask, problem-solve, and work in a fast-paced environment
Benefits
- Company events and activities
- Company pension
- Cycle to work scheme
- Free on-site parking
- Referral programme
- x1.5 overtime rate
- 20 days holiday + bank holidays (+ an extra day for each year of service, capped at 1 week)
- Service rewards
- Private healthcare
- Annual salary reviews
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Rochester, England
Start: 14/07/2025
Salary / Rate: £32000 - £37000 per annum + Fantastic Benefits
Posted: 2025-06-25 14:18:06
