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Senior Systems Engineer - Biotech Platform Development - Cambridge
A cutting-edge biotech company, based in Cambridge, are currently recruiting for a Senior Systems Engineer who will play a pivotal role in the development and delivery of next-generation medical diagnostics and biomanufacturing platforms.
This is an opportunity to take technical ownership of complex, multidisciplinary systems and contribute to the translation of breakthrough IP into scalable, regulated products.
You'll be working across engineering and R&D teams to support the design, integration, and commercialisation of semiconductor-based and biocomputing technologies.
Your role will span product architecture, documentation to ISO 13485 standards, and hands-on delivery of systems that combine hardware, software, and biology.
You'll collaborate with internal stakeholders and external partners to align technical execution with broader programme goals.
We're looking for someone with experience in systems engineering, product development, or technical project delivery within biotech, diagnostics, or medical devices.
You'll bring a solid understanding of regulated product development, and ideally some exposure to startup environments, IP creation, or cross-functional team collaboration.
A background in mechanical, biomedical, or electronic engineering would be ideal.
In return, you will receive a competitive salary, annual bonus, private healthcare, generous pension contributions, and access to a wide range of lifestyle and professional development benefits.
This is a chance to join a company that values innovation, technical depth, and collaborative culture.
You'll be supported by experienced leaders and given space to grow into broader responsibilities as the company scales.
To learn more, contact Andrew Welsh, Director of Medical Devices, Biotech and Drug Discovery Recruitment at Newton Colmore, on +44 121 268 2240.
Alternatively, submit your CV and a member of our team will be in touch.
....Read more...
Type: Permanent Location: Cambridge, England
Salary / Rate: Pension, bonus, medical etc.
Posted: 2026-04-29 08:32:04
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An exciting opportunity has arisen for an experienced Product Manager to join a growing engineering organisation working on advanced vision and sensing technologies.
This role sits within a multidisciplinary engineering environment and is responsible for defining and delivering a product roadmap aligned to business strategy and customer needs.
The portfolio includes a range of hardware and software solutions, such as video management systems, tracking workstations, sensors, embedded processing platforms, and advanced algorithms.
Reporting to the Engineering Director, you will take ownership of the product roadmap, working closely with engineering, business development, and customers to shape future product direction and ensure successful delivery across the full lifecycle.
Key Responsibilities
- Capture and define customer, market, and internal stakeholder requirements
- Develop concept solutions in collaboration with technical teams
- Create and maintain the product roadmap, aligned to strategic objectives
- Ensure alignment between product strategy and wider business and portfolio requirements
- Work closely with integrated project teams to guide product development and support activities
- Lead the identification and evaluation of new and emerging technologies
- Support marketing and business development activities across the product portfolio
- Contribute to bids and proposals, including acting as a lead technical reviewer
- Develop plans, estimates, and work packages for internal R&D initiatives
- Oversee delivery of the roadmap across both internally and externally funded programmes
- Support design and project reviews, ensuring alignment with product strategy and requirements
- Provide technical input across the organisation in areas of expertise
- Ensure effective knowledge sharing and product alignment across teams
Essential Skills & Experience
- Proven experience working with or leading multidisciplinary engineering teams
- Strong understanding of defence or high-assurance technology environments
- Experience engaging with customers, stakeholders, and business development teams
- Background in bid preparation, proposals, and project planning
- Excellent communication and stakeholder management skills
- Strong understanding of image processing systems and associated hardware
- Practical knowledge of sensor technologies (e.g.
cameras, radar, laser systems)
- Experience in research and development environments
- Good understanding of systems engineering and product lifecycle management
- Familiarity with configuration and change management processes
Desirable Experience
- Experience developing and delivering product roadmaps
- Track record of successful product launches from concept through to delivery
- Deeper expertise in optical systems and image processing techniques
- Knowledge of advanced vision-based technologies and architectures
Whats on Offer
- Hybrid and flexible working arrangements
- 37.5-hour working week with early finish on Fridays
- 28 days annual leave plus Christmas closure
- Option to purchase additional holiday
- Competitive pension with employer contributions
- Private medical insurance and income protection
- Life assurance and employee assistance programme
- Electric vehicle salary sacrifice scheme
- Access to wellbeing initiatives and support services
- Discounts and employee reward platform
- Ongoing learning and development opportunities
- Regular social and team activities
Additional Information
Due to the nature of the work, candidates must be eligible to obtain UK Security Clearance and demonstrate the right to work in the UK, including relevant residency requirements.
This is a high-impact role offering the chance to shape the future of advanced vision-based products in a technically complex and innovative environment.
You will play a key role in bridging engineering, strategy, and customer needs, helping to deliver cutting-edge solutions in a rapidly evolving sector.
TT ....Read more...
Type: Permanent Location: Berkshire,England
Start: 28/04/2026
Salary / Rate: Competitive
Posted: 2026-04-28 14:04:04
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JOB DESCRIPTION
DAP is currently looking to hire Product Information Specialist.
Responsibilities
Provide technical expertise to customers, sales reps, and internal staff in area of proper product usage/application.
Arrange for customer reimbursement for defective products, assist in rectifying customer complaints, and arrange for investigations on specific user complaints.
Provide technical advice to customers Respond to phone, email, chat, and faxed inquiries regarding 'how to use' DAP products correctly.
Advise customer on how to correct the misuse of DAP products.
Supply technical data sheets, verbal advice, and safety data sheets to customers.
Respond to written, electronic and faxed correspondence regarding technical advice and user dissatisfaction.
Provide product use referrals (i.e., specify the correct product for architects, engineers, contractors, and end users).
Rotating Saturday on Call Phone Support On-Call phone support.
Each TCSR will be included in the standard rotating schedule with the requirement to provide on-call support (remotely) one Saturday each quarter.
Saturday assignments will be posted on a quarterly schedule, once published any changes require 24-hour notice and management approval.
Requirements
Educational requirements are High School Diploma or bachelor's degree.
0-3 years' experience in customer service.
Comfortable working in a fast-paced environment, multitasking is essential.
Industry experience and product knowledge a plus.
Knowledge of SAP system preferred but not required.
Strong interpersonal, conflict resolution, and written and verbal communication skills.
Ability to work effectively in stressful situations.
Detail oriented service and mature attitude when dealing with customers.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$19 - $22 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-04-27 22:10:42
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JOB DESCRIPTION
DAP is currently looking to hire Product Information Specialist.
Responsibilities
Provide technical expertise to customers, sales reps, and internal staff in area of proper product usage/application.
Arrange for customer reimbursement for defective products, assist in rectifying customer complaints, and arrange for investigations on specific user complaints.
Provide technical advice to customers Respond to phone, email, chat, and faxed inquiries regarding 'how to use' DAP products correctly.
Advise customer on how to correct the misuse of DAP products.
Supply technical data sheets, verbal advice, and safety data sheets to customers.
Respond to written, electronic and faxed correspondence regarding technical advice and user dissatisfaction.
Provide product use referrals (i.e., specify the correct product for architects, engineers, contractors, and end users).
Rotating Saturday on Call Phone Support On-Call phone support.
Each TCSR will be included in the standard rotating schedule with the requirement to provide on-call support (remotely) one Saturday each quarter.
Saturday assignments will be posted on a quarterly schedule, once published any changes require 24-hour notice and management approval.
Requirements
Educational requirements are High School Diploma or bachelor's degree.
0-3 years' experience in customer service.
Comfortable working in a fast-paced environment, multitasking is essential.
Industry experience and product knowledge a plus.
Knowledge of SAP system preferred but not required.
Strong interpersonal, conflict resolution, and written and verbal communication skills.
Ability to work effectively in stressful situations.
Detail oriented service and mature attitude when dealing with customers.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$19 - $22 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-04-27 22:10:20
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We are seeking an experienced FPGA Engineer to join a collaborative engineering team developing advanced electronic systems used in high-performance, security-focused environments.
This role offers the opportunity to work on technically challenging programmes where FPGAs play a central role, supporting applications such as high-speed data processing, complex algorithm implementation, embedded security functions, system-level integration within modern hardware platforms.
You will work alongside engineers across firmware, software, systems, and hardware disciplines, contributing to innovative solutions in a structured, quality-driven development environment.
The team operates using modern development practices, including advanced toolchains and Continuous Integration workflows.
Key Responsibilities
- Design and develop FPGA solutions using VHDL
- Deliver efficient implementations with strong focus on timing closure and device optimisation
- Target AMD FPGA and SoC devices, including use of the AXI protocol
- Perform simulation using Siemens QuestaSim
- Apply modern verification approaches (e.g.
OSVVM, CoCoTB)
- Use AMD toolchains (ISE and Vivado)
- Develop and maintain scripted build processes using TCL and/or Python
- Work within Git-based version control systems
- Support Continuous Integration environments (e.g.
GitLab, Docker)
- Produce clear technical documentation
- Contribute to process improvement and engineering best practice
What Were Looking For
- Strong background in FPGA design using VHDL
- Experience with AMD FPGA/SoC platforms
- Solid understanding of FPGA architecture, optimisation techniques, and timing analysis
- Experience with simulation and verification methodologies
- Familiarity with automated build and CI workflows
- Good documentation and communication skills
- A proactive, adaptable approach with the ability to work independently and collaboratively
Development & Environment
You will join an established firmware community with a strong emphasis on:
- Technical mentoring
- Knowledge sharing
- Continuous professional development
- Toolchain and workflow modernisation
- Collaborative problem-solving
Comprehensive training and close technical leadership will be provided to support your growth and mastery of internal development processes.
Benefits
- Competitive salary with sign-on bonus.
- Flexible or part-time working arrangements on request.
- Relocation support available.
- Half-day finish on Fridays.
- 25 days holiday (plus bank holidays), increasing with service, with option to buy/sell.
- Private medical insurance (optional family cover).
- Life assurance and group income protection.
- Flexible extras including healthcare cash plan, dental insurance, gym membership, cycle-to-work scheme, and electric vehicle scheme.
- Employee assistance program for mental health and wellbeing support.
Eligibility
Due to the nature of the programmes involved, candidates must:
- Hold the right to work in the UK (Sole British citizenship)
- Be eligible to obtain the required security clearance
TT ....Read more...
Type: Permanent Location: Gloucestershire,England
Start: 27/04/2026
Salary / Rate: Competitive
Posted: 2026-04-27 07:27:04
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Radar Systems Analyst required to join a team developing advanced radar systems.
You will model, design, and analyse radar and related systems, support hardware and software development, and develop digital signal processing algorithms.
Key Requirements
Bachelor or Master degree in Engineering, Physics, or Mathematics.
Experience with MATLAB and digital signal processing.
Knowledge of radar or related technologies ( sonar, image processing, communications).
Strong team player with good written and verbal communication.
Willingness to travel in the UK and overseas.
Desirable
Radar concepts Pulse Compression, Doppler, CFAR.
Experience with Phased Array Radar, FPGA, Linux, RF electronics.
Programming in Python, C++ and lab hardware testing experience. ....Read more...
Type: Permanent Location: Waltham Cross, England
Start: ASAP
Duration: Permanent
Salary / Rate: £45000 - £68000 Per Annum None
Posted: 2026-04-26 23:35:05
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JOB DESCRIPTION
DAP is looking to hire Engineering Design Intern for Summer 2026.
Responsibilities:
The summer intern would work under mentorship of Sr.
Design Engineer. The intern will work on Participate in assembly, testing, and evaluation of engineering prototypes. Conduct upfront engineering system research for new to market products. Utilize Solidworks CAD program to generate and update engineering documentation.
Pay
$17 / hour.
Requirements
Major: Mechanical Engineering Freshman, Sophomore or Junior. Able to use Excel, Word and MS Project to complete assigned tasks.
A working familiarity with Solidworks is preferrable. Candidate should have excellent communication skills since they will be interfacing with team members in Baltimore and in Fenton. Good time management skills. Attention to details, inquisitive, good notes taker, desire to learn and grow.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Fenton, Missouri
Posted: 2026-04-24 22:09:58
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Senior Validation Engineer
An exciting opportunity has arisen for a Senior Validation Engineer in Newcastle upon Tyne to join a highly visible, cross-functional engineering team supporting new product development and product continuation.
This role is ideal for an engineer with experience in validation, verification, and compliance testing of power electronic systems, looking to work on cutting-edge technologies such as motor drives, SMPS, and DC-DC converters.
About the Role in Newcastle
As a Senior Validation Engineer, you will be responsible for ensuring that newly developed electronic products meet all regulatory and compliance standards, including CE marking and UL certification.
You will work closely with hardware, software, mechanical, and systems engineering teams, as well as project and quality management, to deliver robust, compliant products.
This role combines hands-on engineering work (test setup, debugging, building test rigs) with technical documentation and planning, making it ideal for someone who enjoys both practical and analytical work.
Key Responsibilities
Develop and execute Validation & Verification (V&V) test plans for new products
Define and document test procedures, criteria, and compliance requirements
Perform testing on power electronic systems (motor drives, SMPS, DC-DC converters)
Set up and configure test environments, equipment, wiring, and loads
Conduct EMC, electrical safety, vibration, and IP rating testing
Analyse results and determine pass/fail compliance status
Support certification processes including CE Marking, UL, and regulatory approvals
Troubleshoot and debug electronic circuits, PCB assemblies, and systems
Collaborate with cross-functional teams to resolve issues and improve designs
Liaise with external test laboratories and certification bodies
Produce detailed test reports, traceability documentation, and compliance records
Identify and manage technical risks and support product release decisions
Support continuous improvement of validation processes and test coverage
Skills & Experience Required
Proven experience in a Validation, Test, or QA Engineering role
Hands-on experience with power electronics systems
Strong understanding of EMC, electrical safety, and regulatory compliance testing
Experience working with high-voltage DC systems (200V-800V) (desirable)
Knowledge of switching power converters and circuit analysis
Experience with design of experiments and structured testing methods
Familiarity with ESD/EMC principles and best practices
Strong troubleshooting and debugging skills
Excellent organisational and documentation skills
Ability to work independently and manage multiple priorities
Qualifications
Bachelor's degree in Engineering (ideally Power Electronics or Electrical Engineering)
Provable experience in system-level validation or test engineering
Knowledge of quality standards such as ISO 9001, TS16949, or ISO 26262
Familiarity with regulatory standards such as:
EN1175
EN13849
UL 583
EN12895
Key Competencies
Strong analytical and problem-solving ability
Excellent communication (written and verbal)
Proactive and self-driven approach
Attention to detail and quality-focused mindset
Ability to work in a cross-functional engineering environment
Awareness of health & safety best practices
Why Join This Engineering Team in Newcastle?
Work on cutting-edge power electronics and advanced engineering systems
Be part of a highly collaborative and visible engineering function
Gain exposure to global regulatory standards and certification processes
Combine hands-on lab work with technical leadership and strategy
Opportunities for career development and progression
If you are keen and would like to find out more information on this Senior verification Engineer opportunity in Newcastle, please send over an updated cv to nking@redlinegroup.Com or call 01582 878839 for more details. ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Salary / Rate: £35000 - £55000 per annum
Posted: 2026-04-24 15:41:58
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An exciting opportunity has arisen for a Test Development Engineer to join this global leader specialising in high-tech electronic technologies based in Portsmouth, Hampshire.
Due to continued growth, they are seeking a Test Development Engineer to join their diverse engineering teams and be responsible for analysing customer requirements to develop Analogue, Digital and Mixed Signal Test Platforms, including hardware and software design.
Key skills required for the Test Development Engineer job based in Portsmouth:
Degree qualified in Electronics Engineering or related discipline
Experience of developing Test solutions for Analogue and Mixed Signal components
Experience with Pascal, C++, C#, Visual basic hands-on programming
Credence D0, ASLx or COHU experience ideal
PCB Design - Altium, OrCad, EAGLE CAD
This is a unique chance to join a forward-thinking company in the exciting technology market who can offer the opportunity of career progression and personal development.
To apply for this Test Development Engineer job based in Portsmouth, please send your CV to bwiles@redlinegroup,com, or for more information contact Ben Wiles on 01582 878816. ....Read more...
Type: Permanent Location: Portsmouth, England
Start: ASAP
Salary / Rate: £40000 - £60000 per annum
Posted: 2026-04-24 15:29:10
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JOB DESCRIPTION
DAP is looking to hire Engineering Design Intern for Summer 2026.
Responsibilities:
The summer intern would work under mentorship of Sr.
Design Engineer. The intern will work on Participate in assembly, testing, and evaluation of engineering prototypes. Conduct upfront engineering system research for new to market products. Utilize Solidworks CAD program to generate and update engineering documentation.
Pay
$17 / hour.
Requirements
Major: Mechanical Engineering Freshman, Sophomore or Junior. Able to use Excel, Word and MS Project to complete assigned tasks.
A working familiarity with Solidworks is preferrable. Candidate should have excellent communication skills since they will be interfacing with team members in Baltimore and in Fenton. Good time management skills. Attention to details, inquisitive, good notes taker, desire to learn and grow.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Fenton, Missouri
Posted: 2026-04-24 14:10:00
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An innovative and sustainably focused fuel storage company with a global presence are looking for a skilled and experienced C&I Engineer to join their team in the South East region!
They are passionate about people and ensuring that the development of their employees is at the heart of everything that they do.
They are focused on moving towards a more sustainable future within their global operations.
Now is a great time to join their team as a C&I Engineer.
Salary and Benefits of the C&I Engineer
Annual Salary between £60,000 - £70,000
Annual Bonus Up to 10%
Company Vehicle or Car Allowance
Flexible Working Opportunities
Pension Up to 9% Employer Contribution
38 Days Annual Leave (Inc.
Bank Holidays)
Private Medical Insurance
Healthcare Cash Plan
Life Assurance Policy 5 x Annual Salary
Key Information on the C&I Engineer Role
With the role of C&I Engineer, you will travel the region of the South East in a field-based role to deliver key projects within the Oil & gas field, providing expertise knowledge and experience as a C&I Engineer.
You will be responsible for managing and maintaining all aspects of instrumentation and industrial Automation Control Systems.
Including system upgrades, design, development and installation.
The C&I Engineer will also provide technical support to the Maintenance, Operations and Project Teams.
Key Responsibilities
Field equipment and instrumentation selection/approval
Install and commission new elements to improve current C&I equipment and systems in line with project requirement
Maintain and improve existing SCADA systems to ensure performance improvement and efficiencies to operation
Understand process control issues and develop control solutions, working collaboratively with designers and operations
DCS/SCADA/PLC support and fault finding
Routine systems maintenance & support - backup, DR planning and testing, systems prognostic (system log analyses) and diagn
Analysing data and presenting findings in written reports
Review Software and Hardware designs (BPCS, DCS, SIS, PLC and SCADA) Preparation of handover work packs, commissioning procedures and on-site commissioning
Participate in C&I documentation reviews, P&ID reviews, HAZOPs and LOPAs, FATs and SAT
Essential Criteria needed of the C&I Engineer
Extremely strong technical knowledge in Controls and Instrumentation Engineering
Over 5 years of experience working in an industry-based role
Vast experience within the Oil & Gas industry under UK Regulations
Degree Qualified in a related or relevant field
Experience of working in High Hazard areas (COMAH, ATEX, DSEAR etc.)
Strong working knowledge of PLC and SCADA Systems
How to apply?
Apply for this position direct by submitting your CV for review.
....Read more...
Type: Permanent Location: Essex, England
Start: ASAP
Salary / Rate: £60000.00 - £70000.00 per annum + Car, Bonus, Pension & Holidays
Posted: 2026-04-24 11:45:39
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IT Support AnalystUp to £28,000 DOESouth West London
The role
Interested in working for a company that heavily promotes organic growth?! This is a position where no 2 days will be the same and where opportunity and growth comes easily to those that strive for it.
Key duties
Respond to customer queries raised face-to-face, by email or by phone, accurately identifying the urgency, impact and priority of a call, troubleshooting as far as possible, and gathering information.
Gather information on and distribute unassigned tickets across the team in a timely manner to ensure tickets are dealt with quickly by the right people Provide on-site support in our remote offices (currently in Bromley, Bristol, Cheltenham, Plymouth and Northallerton) according to a rota, with visits to other offices if and when necessary.
Investigate hardware and software issues to identify the cause and possible workarounds, aiming to identify solutions where possible. Escalate issues to third-line support, vendors, or to other teams where necessary.
Resolve tickets in a timely manner, keeping the customer updated at all stages of the process.
Image laptops and desktops using SCCM.
Create and manage user accounts using Active Directory and MS Exchange and Office 365.
Provide clear communication to the team to ensure that knowledge of issues and fixes is shared.
Respect confidentiality of customer information and promote adherence to security policies.
Maintain accurate records of IT assets
Skills required
Essential: experience with Windows 10, Windows 11, Microsoft Office, Office365, Active Directory administration, Exchange administration, laptop hardware, desktop hardware, printer hardware, networking basics.
Must have CompTIA certifications at least one partIdeal: Software packaging, OS deployment (SCCM) and PowerShell.
Company overview
Our client is a leading specialist in providing integrated marketing amongst other things.
With over 800 employees in the business you will provide support across offices in and around London.
Their belief in people is the driver behind everything they do.
The company strives to attract talented IT engineers that are specialists in their fields.
Our client has created an environment where people can share their knowledge and experiences which helps grow their engineers professionally.
In addition to this commitment, talent and sheer hard work gets noticed and rewarded.
For them technology is at the forefront of their business but they also understand that it is the people they employ that brings this to life.
Benefits
Working hours will be 37.5 hours a week during standard business hours 9am - 5.30pmBase salary will be up to £28k25 days' annual leave Opportunity to be a part of a large group of experienced Engineers where you have a clear and structured career pathContinual professional development plansExcellent benefits such as company pension/healthcare/season ticket loanAccess to onsite gym
....Read more...
Type: Permanent Location: West London, England
Start: 17/05/2026
Salary / Rate: £28000.00 - £30000.00 per annum
Posted: 2026-04-24 10:42:21
