-
.cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt}
.cs4306042E{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;}
.csC8F6D76{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;}
.csD99B1BE3{text-align:left;margin:0pt 0pt 8pt 0pt;line-height:1.158333;list-style-type:disc;color:#000000;background-color:transparent;font-family:Arial;font-size:10pt;font-weight:normal;font-style:normal}
.cs747BF1FB{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:italic;}
.cs26DADAAD{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: none;}
.csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;}
Onsite & Remote IT Support TechnicianLocation: Central LondonSalary: £35,000 About the company Our client is a well-established Managed Service Provider based in Central London. Position Overview You'll be the primary point of contact for clients, providing both on site and remote support.
This role is for someone who enjoys both desk work and outgoing meeting clients.
Responsibilities
Client Interaction: Engage directly with clients, offering solutions and support for IT-related issues.Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions.Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls.Networking Expertise: Work with TCP/IP, VLANs, and various networking hardware—ideally UniFi, Aruba, and Cisco.Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided.
Candidate Requirements Essential Skills and personal qualities
Communication Pro: Exceptional written and verbal communication skills.Tech Savvy: Experience with managing both PCs and Macs in a business environment.Cloud and Software: Familiarity with managing Office 365 or G Suite environments.Networking Knowledge: Proficient in networking hardware, with a strong understanding of TCP/IP protocols and the ability to troubleshoot network issues.Security Skills: Experience with firewalls, security software, and modern internet technologies.Experience in Hospitality: Prior experience in the hospitality sector is highly beneficial.
This role mainly works with small businesses across London, you won't be touching security or client servers (In house servers in place).
You'll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed.
Apply now to Just IT or email soniab@justit.co.uk and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: London, England
Start: 08/07/2025
Posted: 2025-07-28 09:03:37
-
Control and Systems Technician
Location: Maidstone Outskirts
Contract Type: Permanent
Salary: £Neg + Benefits (Not disclosed at client request)
- Join a global leader that places the circular economy at the core of its business
- Contribute to plant improvements and software modifications in an autonomous environment
- Competitive salary and comprehensive benefits package including 6% employer pension contribution
- Engage with cutting-edge systems such as DCS, QCS, WIS, WBS, Winder Control, and Reel Handling
- Our client is seeking a skilled Control and Systems Technician to join their team in Maidstone.
Position Overview
As a Control and Systems Technician, you will play a crucial role in ensuring the reliable functionality of specialist software and associated hardware.
Your expertise will be instrumental in maintaining and improving systems such as DCS, QCS, WIS, WBS, Winder Control, and Reel Handling.
This position offers the opportunity to actively contribute to plant enhancements and software modifications while working in an autonomous environment that values innovation.
Responsibilities
- Provide diagnostic and fault-finding capabilities for specialist software and associated hardware
- Actively engage in plant improvements and software modifications
- Interact with IT systems for smooth communication and data exchange
- Use SAP PM for documentation, routine scheduling, and spare parts identification
- Maintain and update engineering standards for PLC and control systems
- Manage site security and access systems
- Perform calibration of load cells and maintain Process Information (PI) electronic systems
- Undertake improvement projects and support the System Controls Engineer
- Participate in an E&I call-in rota
Requirements
- High skill level in diagnostic and fault-finding capabilities for specialist plant software and hardware
- Familiarity with SAP PM and some knowledge of SAP MM
- Competence in site radiation and familiarity with Gas engine and anaerobic digester control systems
- Ability to maintain and develop skills in line with changing technology
Company Overview
Our client is known for their commitment to sustainability and the circular economy.
As part of a larger group operating in 40 countries, they offer a wide range of innovative packaging solutions.
The company fosters an open environment where innovative ideas are readily received and responses are rapid, allowing for the autonomy of a smaller business while benefiting from the resources of a global leader.
Benefits
- Competitive salary
- Alongside an attractive compensation and benefits package, you'll be immersed in an environment that values innovation, sustainability, and the circular economy.
Our client offers the opportunity to work with cutting-edge technologies and contribute to the development of efficient and scalable solutions.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Maidstone, England
Start: 23/08/2025
Salary / Rate: Great + Benefits
Posted: 2025-07-28 08:15:42
-
IT Support Engineer
Buckinghamshire
£32,000 - £35,000 + Pension + Holidays + Career Progression + 'Immediate Start'
Join a long-established, forward-thinking construction and engineering business as an IT Support Engineer, providing hands-on support across a busy and expanding office environment.
Working full-time in the office, you'll ensure day-to-day technical operations run smoothly, helping staff stay connected and productive.
This is an excellent opportunity for an IT support professional with a proactive mindset and strong troubleshooting skills.
You'll take ownership of first- and second-line support tasks, manage hardware and software, and ensure internal systems and networks remain reliable and secure.
Working directly with all departments, communication and problem-solving will be key.
This well-regarded organisation delivers complex, high-value projects across the UK, offering the chance to grow with the business and develop your IT skillset in a dynamic, team-focused environment.
Your Role As An IT Support Engineer Will Include:
Providing 1st and 2nd line support to internal users (desktop, hardware, software, network issues)
Setting up and maintaining user accounts, devices, and system access
Managing hardware inventory, procurement, and setup
Working on site in Buckinghamshire 5 days a week, Monday to Friday (8am-6pm)
As An IT Support Engineer You Will Have:
Experience in a 1st/2nd line IT support role
A proactive and organised approach to troubleshooting and task management
Excellent communication and interpersonal skills
Right to work in the UK (no sponsorship available)
Keywords: IT Support Engineer, Desktop Support, Helpdesk Engineer, 1st Line Support, 2nd Line Support, Technical Support, Windows Support, Office365, Construction IT Support, IT Technician, IT Support Buckinghamshire, Onsite IT Jobs, Office-Based IT, IT Admin Jobs ....Read more...
Type: Permanent Location: Buckinghamshire, England
Start: ASAP
Salary / Rate: £32000 - £35000 per annum + + Pension + Holidays
Posted: 2025-07-24 17:55:33
-
JOB DESCRIPTION
Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies.
With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products.
Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.
Summary: We are seeking a skilled and proactive Color Dispensing Systems Technician to join our team, responsible for ensuring the final assembly, testing, commissioning, and ongoing support of ColorMatic equipment systems.
This role requires a combination of technical expertise, strong communication skills, and hands-on problem-solving abilities.
The position also includes warehouse duties and coordination with cross-functional teams to ensure seamless operations.
Why join our team? Euclid Chemical offers an attractive package for personnel, company benefits include but are not limited to:
Medical, Dental and Vision coverage Life Insurance Short Term/Long Term Disability Parental Leave Annual company bonus program 401k with company match Defined benefit pension plan Vacation and holiday time
Pay Rate: $25-30 per hour
Major Responsibilities include but are not limited to:
Final assembly & Factory Acceptance Testing of systems prior to deployment.
Remote training dispenser service technicians (DSTs) on field installation, operation, and servicing of systems.
Remote or travel to on-site system pre-commissioning, commissioning, customer training, and startup of ColorMatic equipment.
Fielding & troubleshooting calls via phone & online support.
Ongoing PC Hardware & Software management, troubleshooting, and repair, including software licensing used in the ColorMatic equipment.
Maintain & update system functional specs., documentation, and drawings.
Warehouse Duties: Shop maintenance, shipping, receiving, inventory stocking, and cleaning. Collaborate & Coordinate activities with Euclid Chemical Managers in Ohio & Texas
Education and/or Experience:
High school diploma or GED.
Additional certificate training in the areas of responsibility a plus.
Windows based PCs & Networks knowledge, or experience.
Industrial automation, electrical, and pneumatic knowledge, or experience.
Hand, power, and measuring tools knowledge, or experience.
Mechanical knowledge, or experience.
Ability to read and comprehend written instructions and technical language normally found in equipment manuals.
Physical Requirements:
Ability to perform physical tasks such as sitting, standing, and walking for extended periods. Lifting, carrying, pushing, and pulling objects of various weights. Reaching at various heights, stooping, crouching, kneeling, crawling, and climbing (ladders, ramps, stairs). Frequent use of fine and gross motor skills, including keyboarding and handling tools. Driving and traveling to customer locations as required.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Santa Ana, California
Posted: 2025-07-19 07:09:33
-
JOB DESCRIPTION
Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies.
With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products.
Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.
Summary: We are seeking a skilled and proactive Color Dispensing Systems Technician to join our team, responsible for ensuring the final assembly, testing, commissioning, and ongoing support of ColorMatic equipment systems.
This role requires a combination of technical expertise, strong communication skills, and hands-on problem-solving abilities.
The position also includes warehouse duties and coordination with cross-functional teams to ensure seamless operations.
Why join our team? Euclid Chemical offers an attractive package for personnel, company benefits include but are not limited to:
Medical, Dental and Vision coverage Life Insurance Short Term/Long Term Disability Parental Leave Annual company bonus program 401k with company match Defined benefit pension plan Vacation and holiday time
Pay Rate: $25-30 per hour
Major Responsibilities include but are not limited to:
Final assembly & Factory Acceptance Testing of systems prior to deployment.
Remote training dispenser service technicians (DSTs) on field installation, operation, and servicing of systems.
Remote or travel to on-site system pre-commissioning, commissioning, customer training, and startup of ColorMatic equipment.
Fielding & troubleshooting calls via phone & online support.
Ongoing PC Hardware & Software management, troubleshooting, and repair, including software licensing used in the ColorMatic equipment.
Maintain & update system functional specs., documentation, and drawings.
Warehouse Duties: Shop maintenance, shipping, receiving, inventory stocking, and cleaning. Collaborate & Coordinate activities with Euclid Chemical Managers in Ohio & Texas
Education and/or Experience:
High school diploma or GED.
Additional certificate training in the areas of responsibility a plus.
Windows based PCs & Networks knowledge, or experience.
Industrial automation, electrical, and pneumatic knowledge, or experience.
Hand, power, and measuring tools knowledge, or experience.
Mechanical knowledge, or experience.
Ability to read and comprehend written instructions and technical language normally found in equipment manuals.
Physical Requirements:
Ability to perform physical tasks such as sitting, standing, and walking for extended periods. Lifting, carrying, pushing, and pulling objects of various weights. Reaching at various heights, stooping, crouching, kneeling, crawling, and climbing (ladders, ramps, stairs). Frequent use of fine and gross motor skills, including keyboarding and handling tools. Driving and traveling to customer locations as required.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Santa Ana, California
Posted: 2025-07-19 07:08:43
-
IT Engineer - Sheffield ( 4 days per week onsite, 1 day per week WFH)
Up to £40,000 PA
IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis.
You will be responsible for logging, diagnosing, and resolving issues with various hardware and software packages.
This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business.
Key Responsibilities:
, Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
, Prioritise and manage workflow through the ITSM system (ServiceNow)
, Conduct on-site technical investigations and escalate issues to ensure timely resolution
, Collaborate with IT team members and support 1st and 2nd line IT teams
, Install, update, maintain, and support various software packages and hardware
, Perform Active Directory administration and deploy software via Endpoint Manager
, Support SIP/VOIP telephony and video conference systems
, Configure and support iOS/Android mobile devices and 4G/5G dongles
, Assist with IT projects and maintain technical documentation
Qualifications and Skills:
, Microsoft certifications (desired)
, Experience with ITSM systems
, Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
, Understanding of anti-virus products, web gateway filtering, and networking concepts
, Strong communication, problem-solving, and customer service skills
, Ability to work under pressure and prioritize tasks effectively ....Read more...
Type: Permanent Location: Sheffield, England
Start: ASAP
Salary / Rate: £38000 - £40000 per annum
Posted: 2025-07-14 11:33:28
-
IT Support Engineer
Buckinghamshire
£33,000 - £36,000 + Travel Allowance + Private Healthcare + Pension + Holidays + Career Progression + 'Immediate Start'
Join a long-established, forward-thinking construction and engineering business as an IT Support Engineer, providing hands-on support across a busy and expanding office environment.
Working full-time in the office, you'll ensure day-to-day technical operations run smoothly, helping staff stay connected and productive.
This is an excellent opportunity for an IT support professional with a proactive mindset and strong troubleshooting skills.
You'll take ownership of first- and second-line support tasks, manage hardware and software, and ensure internal systems and networks remain reliable and secure.
Working directly with all departments, communication and problem-solving will be key.
This well-regarded organisation delivers complex, high-value projects across the UK, offering the chance to grow with the business and develop your IT skillset in a dynamic, team-focused environment.
Your Role As An IT Support Engineer Will Include:
Providing 1st and 2nd line support to internal users (desktop, hardware, software, network issues)
Setting up and maintaining user accounts, devices, and system access
Managing hardware inventory, procurement, and setup
Working on site in Buckinghamshire 5 days a week, Monday to Friday (8am-6pm)
As An IT Support Engineer You Will Have:
Experience in a 1st/2nd line IT support role
A proactive and organised approach to troubleshooting and task management
Excellent communication and interpersonal skills
Right to work in the UK (no sponsorship available)
Keywords: IT Support Engineer, Desktop Support, Helpdesk Engineer, 1st Line Support, 2nd Line Support, Technical Support, Windows Support, Office365, Construction IT Support, IT Technician, IT Support Buckinghamshire, Onsite IT Jobs, Office-Based IT, IT Admin Jobs ....Read more...
Type: Permanent Location: Buckinghamshire, England
Start: ASAP
Salary / Rate: £33000 - £36000 per annum + + Travel Allowance + Holidays
Posted: 2025-07-14 10:50:50
-
An exciting opportunity has arisen for a Senior Electronics Test Engineer to join a forward-thinking electronics technology company based in Clacton On Sea, Essex.
The successful Senior Electronics Test Engineer based in Clacton On Sea, Essex, will play a key role in ensuring new products meet rigorous technical standards before commercial release.
You will lead complex test and validation tasks, support global engineering teams, and contribute to the continuous development of high-performance electronic systems.
Key Responsibilities:
Conduct thorough testing and validation of new and existing electronic products.
Lead challenging projects, collaborating with engineering colleagues across multiple global sites.
Independently troubleshoot and resolve complex hardware and software issues.
Develop software applications in C++ to support engineering and production testing.
Support and mentor technicians and junior engineers as required.
The ideal Senior Electronics Test Engineer will have:
A bachelor's or master's degree in Electronic or Electrical Engineering.
Strong experience in electronics testing, including analog and digital circuits.
Proficiency in C++ programming or a similar language, ideally for automated testing environments.
Hands-on experience with test tools such as oscilloscopes, multimeters, signal generators, and logic analysers.
Excellent problem-solving abilities and the initiative to work independently.
Strong communication and mentoring skills.
A flexible and adaptable approach to working within a dynamic team environment.
This is a fantastic opportunity to join a growing company that values innovation, quality, and collaboration.
In return, you will be offered a competitive salary and the chance to work on cutting-edge electronic systems used across a range of industries.
APPLY NOW for the Senior Electronics Test Engineer role based in Clacton On Sea, Essex, by sending your CV and cover letter to blongden@redlinegroup.Com or calling 01582 878841 / 07961 158773. ....Read more...
Type: Permanent Location: Clacton-On-Sea, England
Start: ASAP
Salary / Rate: £35000 - £45000 per annum
Posted: 2025-07-09 16:06:20
-
Onsite & Remote IT Support Technician
Location: Central London
Salary: £35,000
About the company
Our client is a well-established Managed Service Provider based in Central London.
Position Overview
You'll be the primary point of contact for clients, providing both on site and remote support.
This role is for someone who enjoys both desk work and outgoing meeting clients.
Responsibilities
Client Interaction: Engage directly with clients, offering solutions and support for IT-related issues.
Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions.
Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls.
Networking Expertise: Work with TCP/IP, VLANs, and various networking hardware—ideally UniFi, Aruba, and Cisco.
Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided.
Candidate Requirements
Essential Skills and personal qualities
Communication Pro: Exceptional written and verbal communication skills.
Tech Savvy: Experience with managing both PCs and Macs in a business environment.
Cloud and Software: Familiarity with managing Office 365 or G Suite environments.
Networking Knowledge: Proficient in networking hardware, with a strong understanding of TCP/IP protocols and the ability to troubleshoot network issues.
Security Skills: Experience with firewalls, security software, and modern internet technologies.
Experience in Hospitality: Prior experience in the hospitality sector is highly beneficial.
This role mainly works with small businesses across London, you won't be touching security or client servers (In house servers in place).
You'll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed.
Apply now to Just IT or email lukeg@justit.co.uk and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: Up to £40000.00 per annum
Posted: 2025-07-01 15:52:48
-
An exciting opportunity has arisen for a Senior Electronics Test Engineer to join a forward-thinking electronics technology company based in Clacton On Sea, Essex.
The successful Senior Electronics Test Engineer based in Clacton On Sea, Essex, will play a key role in ensuring new products meet rigorous technical standards before commercial release.
You will lead complex test and validation tasks, support global engineering teams, and contribute to the continuous development of high-performance electronic systems.
Key Responsibilities will include:
Conduct thorough testing and validation of new and existing electronic products.
Lead challenging projects, collaborating with engineering colleagues across multiple global sites.
Independently troubleshoot and resolve complex hardware and software issues.
Develop software applications in C++ to support engineering and production testing.
Support and mentor technicians and junior engineers as required.
The ideal Senior Electronics Test Engineer, based in Clacton On Sea, Essex will have:
A bachelor's or master's degree in Electronic or Electrical Engineering.
Strong experience in electronics testing, including analog and digital circuits.
Proficiency in C++ programming or a similar language, ideally for automated testing environments.
Hands-on experience with test tools such as oscilloscopes, multimeters, signal generators, and logic analysers.
This is a fantastic opportunity to join a growing company that values innovation, quality, and collaboration.
In return, you will be offered a competitive salary and the chance to work on cutting-edge electronic systems used across a range of industries.
APPLY NOW for the Senior Electronics Test Engineer role based in Clacton On Sea, Essex, by sending your CV and cover letter to ltemple@redlinegroup.Com or calling 01582878820. ....Read more...
Type: Permanent Location: Essex, England
Start: ASAP
Salary / Rate: £35000 - £45000 per annum
Posted: 2025-06-27 00:00:03
-
An opportunity has arisen for a IT Technician / 1st Line Support Technician to join a well-established IT services company specialising in managed print, digital workspaces, cybersecurity, unified communications, and sustainable IT asset lifecycle solutions
As a IT Technician / 1st Line Support Technician, you will be the first line of support, resolving technical queries and managing user requests in a fast-paced service desk environment.
This is an office-based role offering a starting salary of £23,810 and benefits.
You will be responsible for:
* Acting as the initial point of contact for all IT-related issues via phone, email, or ticketing system
* Logging and managing service tickets using ServiceNow (or similar systems)
* Providing updates to users on the progress of their queries
* Assisting with the installation, configuration, and troubleshooting of software and hardware
* Supporting printer setup, maintenance and issue resolution
* Maintaining accurate documentation and knowledge base articles
* Meeting individual KPIs and contributing to broader service desk goals
What we are looking for:
* Previously worked as an IT Technician, IT Support Technician, 1st Line Technician, Helpdesk Support Analyst, IT Helpdesk Technician, First Line Technician, Service Desk Analyst, Technical Support Analyst, IT Support Analyst, IT Engineer, IT Helpdesk, Support Technician or in a similar role.
* Familiarity with O365, Windows Server, Active Directory, and Microsoft applications (Word, Excel, Teams, PowerPoint)
* Ability to follow detailed instructions with high levels of accuracy
* Strong organisational skills and ability to prioritise workload effectively
* ITIL or Microsoft accreditations (advantageous)
This is a fantastic opportunity to kickstart or develop your IT support career with a reputable and forward-thinking organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Aberdeen, Scotland
Start:
Duration:
Salary / Rate: £23810 Per Annum
Posted: 2025-06-26 10:32:20
-
An opportunity has arisen for a Service Desk Analyst (1st & 2nd Line Support) to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As a Service Desk Analyst, you will be delivering first-class technical support across 1st and 2nd line queries within a fast-paced, ITIL-aligned service desk team.
This is a permanent role offering hybrid working options (2 days in office), a salary of £26,150 and benefits.
You will be responsible for:
* Delivering 1st and some 2nd line IT support to users across the UK
* Logging, tracking, and resolving incidents through IT service management tools
* Administering Active Directory and Azure EntraID (formerly Azure AD)
* Installing, configuring, and troubleshooting hardware such as laptops, desktops, printers, and scanners
* Supporting network connectivity and infrastructure including LAN, WAN, VPNs, and firewalls
* Maintaining security tools and protocols (antivirus, firewalls, browser security, etc.)
* Assisting with VoIP systems, particularly Zoom Workplace
* Providing guidance and troubleshooting on bespoke applications and internal CRM tools
* Confident multitasker with the ability to manage around 35 - 40 support tickets daily
What we are looking for:
* Previously worked as a Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
* Previous experience in a 1st / 2nd line support role
* Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365
* Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups
* Experience using ITSM ticketing tools in an enterprise or high-volume environment
* Working within ITIL principles and contributing to continual service improvement
* Knowledge of desktop security tools including antivirus and site certificates
* Eligibility for SC and NPPV3 Police Vetting
* Must have UK residency for at least 5 years
What's on offer:
* Competitive Salary
* 25 days holiday (pro rata) plus bank holidays
* Pension scheme
* Life assurance
* Flexible hybrid working model
* Season ticket loans
* Cycle-to-work scheme
This is a great opportunity for a Service Desk Analyst to join a meaningful organisation and further your IT support career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Cardiff, Wales
Start:
Duration:
Salary / Rate: £26150 - £26150 Per Annum
Posted: 2025-06-25 10:20:50