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JOB DESCRIPTION
The Technician, IT Support is responsible for maintaining, supporting and troubleshooting desktops, laptops, RF handhelds, and mobile devices, as well as providing end user support.
Primary functions also include the tracking of leased assets, and the proactive analysis of currently deployed technology and provide recommendations for future optimizations.
Assist with SOX compliance, and general IT security best practices.
Also assists with non-endpoint related projects such as site upgrades (wireless and wired networks, phone system, etc.).
Responsibilities:
Respond to technical support inquiries via phone, email, or in-person and provide timely solutions to end-user's IT issues, while documenting details via a ticketing system.
Diagnose and troubleshoot hardware, software, and network-related issues.
Assist with the installation, configuration, and maintenance of software applications and hardware devices.
Perform system refreshes, upgrades, software updates, and hardware maintenance tasks as required, while following and maintaining documentation of process.
Utilize and help update knowledge management system pertaining to IT support items.
Participate in hardware life-cycle management process and asset tracking.
Nonbusiness hours on-call support rotation as needed.
Collaborate with network services, software systems engineering and/or application development to restore service and/or identify problems
Assist with other facets of IT operations and projects as needed.
Qualifications:
High school diploma or equivalent
Excellent oral and written communication
Strong problem-solving skills, attention to detail and the ability to work both independently and as part of a team.
1 to 3 years of experience with imaging, maintaining, and troubleshooting personal computers, mobile devices, and printers.
1 to 3 years of technical knowledge of Microsoft Windows and MAC OS operating systems
1 to 3 years of experience with troubleshooting Microsoft's M365 suite of applications
Familiar with Microsoft's Active Directory and Group Policies
(Depending on the site) Knowledge of RF Guns and Label Printers
Ability to manage and deliver multiple priorities in a timely fashion.
Ability to support cross-team collaboration to ensure your focus area integrates with the overall solutions.
Benefits
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$55,000 to $60,000 per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-04-19 22:10:59
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JOB DESCRIPTION
The Technician, IT Support is responsible for maintaining, supporting and troubleshooting desktops, laptops, RF handhelds, and mobile devices, as well as providing end user support.
Primary functions also include the tracking of leased assets, and the proactive analysis of currently deployed technology and provide recommendations for future optimizations.
Assist with SOX compliance, and general IT security best practices.
Also assists with non-endpoint related projects such as site upgrades (wireless and wired networks, phone system, etc.).
Responsibilities:
Respond to technical support inquiries via phone, email, or in-person and provide timely solutions to end-user's IT issues, while documenting details via a ticketing system.
Diagnose and troubleshoot hardware, software, and network-related issues.
Assist with the installation, configuration, and maintenance of software applications and hardware devices.
Perform system refreshes, upgrades, software updates, and hardware maintenance tasks as required, while following and maintaining documentation of process.
Utilize and help update knowledge management system pertaining to IT support items.
Participate in hardware life-cycle management process and asset tracking.
Nonbusiness hours on-call support rotation as needed.
Collaborate with network services, software systems engineering and/or application development to restore service and/or identify problems
Assist with other facets of IT operations and projects as needed.
Qualifications:
High school diploma or equivalent
Excellent oral and written communication
Strong problem-solving skills, attention to detail and the ability to work both independently and as part of a team.
1 to 3 years of experience with imaging, maintaining, and troubleshooting personal computers, mobile devices, and printers.
1 to 3 years of technical knowledge of Microsoft Windows and MAC OS operating systems
1 to 3 years of experience with troubleshooting Microsoft's M365 suite of applications
Familiar with Microsoft's Active Directory and Group Policies
(Depending on the site) Knowledge of RF Guns and Label Printers
Ability to manage and deliver multiple priorities in a timely fashion.
Ability to support cross-team collaboration to ensure your focus area integrates with the overall solutions.
Benefits
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$55,000 to $60,000 per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-04-19 22:09:49
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion.
We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers.
If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us.
Overview
We are currently looking for an IT Operations Technician. This position will be responsible for the day-to-day running of service desk and workplace to level 1.
Will perform regular checks to ensure the smooth functioning of these areas.
Proactively monitor the helpdesk and ensure that urgent and critical alerts are attended to and completed, ensuring we are meeting our SLA's.
Roles & Responsibilities
Resolving Level 1 support tickets and escalating further if necessary
Helpdesk administration and users training
User accounts & administration and documentation
Deployment of client end point hardware
Supporting Level 2 Technicians with patching, updates, monitoring for outages and backups where necessary.
Always following global processes and procedures and aid in their future development
Assist with the implementations of global IT solutions projects.
Coordinate with other IT departments & facility managers as necessary
Participate in continuous service improvement activities, assisting with root cause analysis
Skills Required
Technical skills - 2 years' service desk experience including working knowledge of computer software and hardware, basic understanding of servers and infrastructure.
Communication skills - Strong written and verbal communicator, able to communicate with team members, management personnel, and end users throughout the organization.
Problem-solving skills - Good problem-solving skills required, especially when it comes to directly addressing user issues with software, hardware.
Personal Development - Ability to work with a never die attitude and willing and able to put the effort for personal development and growth in line with the business requirements.
The salary range for applicants in this position generally ranges between $50,000 and $54,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Columbus, Georgia
Posted: 2026-03-22 14:09:00
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion.
We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers.
If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us.
Overview
We are currently looking for an IT Operations Technician. This position will be responsible for the day-to-day running of service desk and workplace to level 1.
Will perform regular checks to ensure the smooth functioning of these areas.
Proactively monitor the helpdesk and ensure that urgent and critical alerts are attended to and completed, ensuring we are meeting our SLA's.
Roles & Responsibilities
Resolving Level 1 support tickets and escalating further if necessary
Helpdesk administration and users training
User accounts & administration and documentation
Deployment of client end point hardware
Supporting Level 2 Technicians with patching, updates, monitoring for outages and backups where necessary.
Always following global processes and procedures and aid in their future development
Assist with the implementations of global IT solutions projects.
Coordinate with other IT departments & facility managers as necessary
Participate in continuous service improvement activities, assisting with root cause analysis
Skills Required
Technical skills - 2 years' service desk experience including working knowledge of computer software and hardware, basic understanding of servers and infrastructure.
Communication skills - Strong written and verbal communicator, able to communicate with team members, management personnel, and end users throughout the organization.
Problem-solving skills - Good problem-solving skills required, especially when it comes to directly addressing user issues with software, hardware.
Personal Development - Ability to work with a never die attitude and willing and able to put the effort for personal development and growth in line with the business requirements.
The salary range for applicants in this position generally ranges between $50,000 and $54,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Columbus, Georgia
Posted: 2026-03-22 14:08:44
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JOB DESCRIPTION
The Technician, IT Support is responsible for maintaining, supporting and troubleshooting desktops, laptops, RF handhelds, and mobile devices, as well as providing end user support.
Primary functions also include the tracking of leased assets, and the proactive analysis of currently deployed technology and provide recommendations for future optimizations.
Assist with SOX compliance, and general IT security best practices.
Also assists with non-endpoint related projects such as site upgrades (wireless and wired networks, phone system, etc.).
Responsibilities:
Respond to technical support inquiries via phone, email, or in-person and provide timely solutions to end-user's IT issues, while documenting details via a ticketing system.
Diagnose and troubleshoot hardware, software, and network-related issues.
Assist with the installation, configuration, and maintenance of software applications and hardware devices.
Perform system refreshes, upgrades, software updates, and hardware maintenance tasks as required, while following and maintaining documentation of process.
Utilize and help update knowledge management system pertaining to IT support items.
Participate in hardware life-cycle management process and asset tracking.
Nonbusiness hours on-call support rotation as needed.
Collaborate with network services, software systems engineering and/or application development to restore service and/or identify problems
Assist with other facets of IT operations and projects as needed.
Qualifications:
High school diploma or equivalent
Excellent oral and written communication
Strong problem-solving skills, attention to detail and the ability to work both independently and as part of a team.
1 to 3 years of experience with imaging, maintaining, and troubleshooting personal computers, mobile devices, and printers.
1 to 3 years of technical knowledge of Microsoft Windows and MAC OS operating systems
1 to 3 years of experience with troubleshooting Microsoft's M365 suite of applications
Familiar with Microsoft's Active Directory and Group Policies
(Depending on the site) Knowledge of RF Guns and Label Printers
Ability to manage and deliver multiple priorities in a timely fashion.
Ability to support cross-team collaboration to ensure your focus area integrates with the overall solutions.
Benefits
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$55,000 to $60,000 per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-03-20 14:09:25
-
JOB DESCRIPTION
The Technician, IT Support is responsible for maintaining, supporting and troubleshooting desktops, laptops, RF handhelds, and mobile devices, as well as providing end user support.
Primary functions also include the tracking of leased assets, and the proactive analysis of currently deployed technology and provide recommendations for future optimizations.
Assist with SOX compliance, and general IT security best practices.
Also assists with non-endpoint related projects such as site upgrades (wireless and wired networks, phone system, etc.).
Responsibilities:
Respond to technical support inquiries via phone, email, or in-person and provide timely solutions to end-user's IT issues, while documenting details via a ticketing system.
Diagnose and troubleshoot hardware, software, and network-related issues.
Assist with the installation, configuration, and maintenance of software applications and hardware devices.
Perform system refreshes, upgrades, software updates, and hardware maintenance tasks as required, while following and maintaining documentation of process.
Utilize and help update knowledge management system pertaining to IT support items.
Participate in hardware life-cycle management process and asset tracking.
Nonbusiness hours on-call support rotation as needed.
Collaborate with network services, software systems engineering and/or application development to restore service and/or identify problems
Assist with other facets of IT operations and projects as needed.
Qualifications:
High school diploma or equivalent
Excellent oral and written communication
Strong problem-solving skills, attention to detail and the ability to work both independently and as part of a team.
1 to 3 years of experience with imaging, maintaining, and troubleshooting personal computers, mobile devices, and printers.
1 to 3 years of technical knowledge of Microsoft Windows and MAC OS operating systems
1 to 3 years of experience with troubleshooting Microsoft's M365 suite of applications
Familiar with Microsoft's Active Directory and Group Policies
(Depending on the site) Knowledge of RF Guns and Label Printers
Ability to manage and deliver multiple priorities in a timely fashion.
Ability to support cross-team collaboration to ensure your focus area integrates with the overall solutions.
Benefits
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$55,000 to $60,000 per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-03-20 14:08:41
