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The Role:
The Homeless Intervention Team is a dedicated team working with 16 and 17 year old young people who are homeless or at risk of becoming homeless within the next 56 days.
The team comprises of 2 Social Workers and 2 Specialist family Support Workers.
There are 2 Family Support Workers within the team that assist the Social Worker.
The focus of the work is to support the young people to remain at or return home to live with their families where it is safe for them to do so.
Where young people are unable to remain living at home we explore with them and their families their accommodation options and undertake assessments to identify areas where they may require support to develop their independent living skills to ensure a positive move on into appropriate accommodation.
Many of the young people we work with have experiences trauma in their childhood and have additional vulnerabilities and are often hard to reach young people.
The team support young people through assessment, as Children in Need and also in some case as Looked After Children.
If you are someone who: Shares our passion for working with 16 and 17 year old young people and their families and has a determination to achieve positive outcomes for them Is tenacious, persistent, resilient and excellent at developing positive relationships with young people, their families and partner agencies.
Has an understanding of the issues young people have who are faced with homelessness.
Understands the legislation relating to homeless young people.
Then the Homeless Intervention Team may well be for you!
Key attributes/qualification needed for the role.
Essential:
Significant experience of work with children and families.
Significant post-qualifying experience as a Social Worker.
Experience of working with children and families.
It is desirable that the post holder has:
Experience of work with abused or vulnerable children and their families.
Experience in undertaking child abuse investigations and assessments.
KNOWLEDGE, SKILLS AND ABILITIES:
Essential
Specialist knowledge of theories and practice relating to Social Work to achieve successful outcomes for children and families.
Detailed knowledge of current legislation relating to children and families.
Detailed knowledge of child development.
The ability to communicate clearly and effectively both orally and in writing.
Good inter-personal skills and the ability to relate to a wide range of people.
The ability to organise work effectively and deal with multiple priorities.
The ability to work as part of a multiple disciplinary team and build strong working relationships.
Good IT skills.
Assessment skills relating to work with children and families including complex family situations.
Liaison and negotiation skills with other agencies and service users.
It is desirable that the post holder has:
Knowledge of child abuse, its manifestations, causes and consequences.
Knowledge of child protection practice and procedures.
Skills in direct work with children including those who may have been abused.
Skills in investigation and assessment of child abuse.
The ability to relate to children and adults from a range of cultural backgrounds.
QUALIFICATIONS/TRAINING & DEVELOPMENT:
Essential
A professional qualification in social work.
Current Social Work England Registration.
The ability to travel throughout Worcester, including areas where there is limited public transport and be able to reach, including but not limited to, families, young people, internal and external clients and within a timely manner.
Desirable
A Level 1 qualification in Essential Digital Skills or evidence of excellent IT skills in Microsoft Office.
....Read more...
Type: Contract Location: Worcester, England
Salary / Rate: £23 - £24 per hour
Posted: 2025-10-15 15:44:56
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he successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM.
Temporary cover is required for approximately 3 months.
In this position, you will be expected to;- Hold a caseload of up to 14 key clients and conduct regular key working sessions resulting in agreed SMART Support Plans which are reviewed regularly- Complete comprehensive risk and needs assessments- Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations- Deliver one-to one and group support opportunities within the accommodation and in the local community aimed at increasing resilience in the clients we work with- Be flexible, reflective and creative in your engagement with clients and personalised in your support to them- Support clients with move-on and help them progress towards independence- Involve clients in the decisions made about them and encourage participation in the organisations wider community programme of activities- Prepare the accommodation for new clients to move into and support clients to settle in- Send daily occupancy lists to the council- Be responsible for cleaning tasks and domesticated duties within the accommodation- Ensure the safety and wellbeing of clients in the service including using Safeguarding and emergency alert procedures as applicable- Be responsible for the health and safety responsibilities of the building, ensuring regular checks are completedTo apply for this role, you must have;- Experience of working with those experiencing homelessness and an understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse- Experience of holding a caseload, conducting support plans, risk assessments and needs assessments- Effective collaborative working- Knowledge of Health and Safety and a clear understanding of Safeguarding requirements and procedures- High level understanding of professional boundaries and ability to maintain boundaries- The ability to use IT systems including Microsoft Office and databases and good literacy and numeracy skills ....Read more...
Type: Contract Location: Cheadle, England
Salary / Rate: £12.5 - £13.5 per hour
Posted: 2025-10-02 12:32:45
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The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis covering early (8AM - 4PM), mid (9AM - 5PM) and late (12PM - 8PM) shifts.
There is a requirement to work 2 weekends out of every 4.In this position, you will be expected to;- Hold a caseload of 6 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly- Complete comprehensive risk and needs assessments- Interview and assess the suitability of referrals to the criteria and objectives of the project and provide written feedback to unsuccessful applicants- Ensure that residents ready to move on have an appropriate network of support and resources to aid their transition to independent living- Build supportive relationships with the young people while maintaining professional boundaries- Support clients to participate in Education, Training, Employment and Volunteering opportunities- Liaise and advocate with external agencies including local authorities, benefits agencies, referral agencies and other statutory and voluntary bodies as appropriate.- Deal with challenging behaviour in an appropriate and sensitive manner and record meetings and incidents appropriately- Ensure a safe and secure environment and maintain high standards of health and safety within the project- Manage collection of service charge and petty cash.Please note: this role involves lone workingTo apply for this role, you must have;- Experience of working with young people experiencing homelessness- Experience of working in a residential housing project for young people- Experience of holding a caseload, conducting support plans, risk assessments and needs assessments- Experience of involving clients in the way services are designed to meet their needs- Knowledge and understanding of the principle causes and effects of youth homelessness- Knowledge of the support needs of young people and how they might be best met including what statutory and voluntary resources are available- Knowledge of Health and Safety and anti-discriminatory working practices, and the implications of both in the working environment- Able to demonstrate clear understanding of Safeguarding requirements and procedures- Able to demonstrate clear professional boundaries- The ability to use IT systems including Microsoft Office and databasesCandidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible. ....Read more...
Type: Contract Location: Croydon, England
Salary / Rate: £13.5 - £14.5 per hour
Posted: 2025-10-01 15:56:44
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The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday, 9AM - 5PM.
In this position, you will be required to:- Work alongside three Managers and one Regional Manager and be responsible for 5 buildings; a mixture of high, medium and low support with self -contained flats across all 5 buildings- Direct 4 Young Persons Workers and a team of Night Workers in their day-to-day work to ensure that young people receive a consistent, high quality and responsive service.
Staff will report to this role for leadership, supervision and guidance- Ensure that each client/resident has an individual package of support with regular formal and informal key working, and an up-to-date co-produced and comprehensive support and safety plan- Oversee the reports regarding missing young people, to lead on coordinating a joint up response with statutory services, as well as directing a variety of approaches for non-engaging clients- Oversee referrals ensuring that they meet the criteria and service specification and to ensure that all referrals are interviewed, assessed, and accepted/rejected in line with policy and procedure- Ensure that preparation for move-on begins once the young person moves into the service, and to lead on the development and roll out of a comprehensive package of life skills training which is available to all- In partnership with the Regional Services Manager, identify and implement flexible approaches of working with young people to best promote and advance their progress- Develop the staff team in a psychologically informed way within the core model of service delivery- As directed by the Regional Services Manager, to contribute to organisational and statutory monitoring and reporting within set deadlines- Ensure the property is maintained to a high standard and that effective systems are in place to ensure all areas of housing management are efficient and offer value for money, with voids kept to a minimum and rental income maximised- Ensure that all property risk assessments are reviewed and updated at regular intervals- Ensure staff are committed to safeguarding children and vulnerable adults in line with policy and procedureTo apply for this role, you must have:- Understanding of effective practice in responding to the needs of looked after children and care leavers aged 16 and 17, as well as local authority statutory duties.- Experience of effectively managing staff that work with the range of issues involved in the delivery of quality services to young people who may be at risk or looked after with complex needs including offending and gang affiliation.- A proven track record of staff and service management and demonstrable ability to manage staff performance and motivate staff members to perform effectively.- Experience of managing accommodation-based services with a variety of tenures (such as licenses and ASTs) and knowledge of the associated housing management and health and safety requirements.- High level of numeracy, literacy and comprehension in order to be able to contribute to budget setting, monitor expenditure, write reports and review, analyse and extrapolate from written information.- Ability to co-ordinate the work of a number of individuals or agencies to get tasks completed to time and to specification.- Strong networking skills and proven ability to build positive working relationships with internal and external stakeholders in order to establish or improve services to service users. ....Read more...
Type: Contract Location: Greenwich, England
Salary / Rate: £20 - £22 per annum
Posted: 2025-09-30 16:52:12
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The successful candidate will be required to work 22.5 hours per week, working across Monday - Sunday on a rota basis covering early (8AM - 4PM), mid (9AM - 5PM) and late (12PM - 8PM) shifts.
There is a requirement to work 2 weekends out of every 4.In this position, you will be expected to;- Hold a caseload of 6 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly- Complete comprehensive risk and needs assessments- Interview and assess the suitability of referrals to the criteria and objectives of the project and provide written feedback to unsuccessful applicants- Ensure that residents ready to move on have an appropriate network of support and resources to aid their transition to independent living- Build supportive relationships with the young people while maintaining professional boundaries- Support clients to participate in Education, Training, Employment and Volunteering opportunities- Liaise and advocate with external agencies including local authorities, benefits agencies, referral agencies and other statutory and voluntary bodies as appropriate.- Deal with challenging behaviour in an appropriate and sensitive manner and record meetings and incidents appropriately- Ensure a safe and secure environment and maintain high standards of health and safety within the project- Manage collection of service charge and petty cash.Please note: this role involves lone workingTo apply for this role, you must have;- Experience of working with young people experiencing homelessness- Experience of working in a residential housing project for young people- Experience of holding a caseload, conducting support plans, risk assessments and needs assessments- Experience of involving clients in the way services are designed to meet their needs- Knowledge and understanding of the principle causes and effects of youth homelessness- Knowledge of the support needs of young people and how they might be best met including what statutory and voluntary resources are available- Knowledge of Health and Safety and anti-discriminatory working practices, and the implications of both in the working environment- Able to demonstrate clear understanding of Safeguarding requirements and procedures- Able to demonstrate clear professional boundaries- The ability to use IT systems including Microsoft Office and databasesCandidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible. ....Read more...
Type: Contract Location: Carshalton, England
Salary / Rate: £13.5 - £14.5 per hour
Posted: 2025-09-24 15:23:36
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Responsibilities:
To carry out statutory reviews under the Housing Act 1996, Part VI, and VII of the Housing Act as amended.
To provide reports and statistics about the reviews function and support any service improvement initiatives.
To manage an extensive caseload of reviews and appeals and ensure the investigation and response to these is high quality and within legal deadlines.
To liaise with medical team, customers, solicitors, housing providers, advocates and agencies to ensure cases are thoroughly investigated.
To make complex robust decisions and recommendations on casework undertaken in the Housing Options Service, including to overturn and uphold decisions and service practice.
To respond to a high level of complex complaints.
Investigating the issues and responding on the full range of issues raised.
Ensure enquiries into complaints are comprehensive and apply relevant legislation, caselaw and policy but also show sensitivity to households needs.
To research and draft thorough responses to the Local Government Ombudsman as requested and to ensure all information requested by the Ombudsman is made available.
To provide an excellent customer care service which promotes a positive image by phone or any other method of communications.
To raise customer care concerns about the service which emerge as a result of reviews in the Housing Options management team.
To promote a housing options approach to service delivery, maximising homelessness prevention and the take up of a range of effective solutions to meet housing need.
To thoroughly investigate complaints from members and senior managers and where necessary to carry out interviews and home visits to gather information.
To liaise closely with the Legal Department to provide instructions, agree decisions, discuss matters of law and interpretation, request counsels' advice, draft statements and affidavits and attend court wherever necessary.
From time to time to deal with requests for information under the Data Protection Act and Freedom of Information Act and to be aware of the requirements of the legislation and Lewisham practice.
Input all data, make detailed case notes and update progress on reviews on all IT systems
To record and monitor all complaints, enquiries, reviews and appeals being dealt with.
To produce reports on areas of bad practice, training needs, lack of process or procedures arising out of the review or complaint cases and recommend service improvements, changes to procedures and working practices.
To assist in the identification and addressing of training needs in the service.
To undertake training as required, e.g.
on new legislation or new technology.
To be the lead officer within housing needs to share new developments and best practice.
Carry out own administration function and provide all information and data as requested by managers dealing with correspondence, maintain records and produce reports as necessary.
To participate in project groups as required and provide information and feedback in the development of annual service and work-plans within the Homelessness Service.
To ensure the achievement of all performance targets relating to reviews and appeals and allocated enquiries and complaints.
Required:
Experience writing S202 Reviews
Extensive knowledge of the Housing Act 1996 as amended and related legislation and caselaw.
Knowledge of related social welfare, human rights and immigration legislation.
Knowledge of review procedures.
Experience of managing a caseload.
Experience of undertaking dealing with statutory homelessness and reviews of decisions under the Housing Act 1996.
Experience of dealing with members of the public in sometimes stressful situations where their expectations cannot always be met.
Experience of achieving performance targets and departmental objectives.
Experience of training, support and mentoring staff.
Experience of excellent written and verbal communication skills with ability to explain complex legislation so it is easily understood by diverse range of customers.
Experiencing of prioritising competing demands in a pressurised environment, recognize service priorities.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 4pm (Mon to Fri) ....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £20.50 - £21.50 per hour
Posted: 2025-09-10 10:12:32
