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We are looking for skilled a officer who is competent, enthusiastic and highly motivated to fill the below posts within our Environmental Protection Team
Your duties will include investigation and response to complaints in relation to allegations of statutory nuisance, assess and approve s.61 applications, permitting and responding licensing consultations.
You must have working knowledge and understanding of the nuisance provisions of the Environmental Protection Act 1990, knowledge of Licensing legislation and have excellent communication skills, both verbally and in writing.
Purpose of the role
To protect and improve health by the discharge of the functions and duties in one of the specialist areas of activity within Environmental Health.
To investigate, assess and act upon complex issues relating to Environmental Protection, Housing and Commercial issues and determine the most appropriate course of action.
Including preparation of cases for enforcement action and instigation of legal proceedings.
To provide technical evidence in court proceedings, tribunals and Public Inquiries.
To carry out inspections and enforcement work in within the specialist areas.
To provide advice and training for EH Technical Officers and in some cases taking the lead for cases.
To report directly to the Head of Section/Deputy Director, Members and Members of Parliament where required.
To liaise effectively with members of the public, businesses, other departments and other agencies.
The officer is expected to work on their own with minimal direct supervision and will support the team manager.
To support and participate in proactive initiatives to improve service standards and the quality of life for people living and working in Bexley.
To deputise for the Team Leader and make decisions on his/her behalf when required.
Responsibilities
To protect and improve health by the discharge of the functions and duties in one of the specialist areas of activity within Environmental Health.
To investigate, assess and act upon complex issues relating to Environmental Protection, Housing and Commercial issues and determine the most appropriate course of action.
Including preparation of cases for enforcement action and instigation of legal proceedings.
To provide technical evidence in court proceedings, tribunals and Public Inquiries.
To carry out inspections and enforcement work in within the specialist areas.
To provide advice and training for EH Technical Officers and in some cases taking the lead for cases.
To report directly to the Head of Section/Deputy Director, Members and Members of Parliament where required.
To liaise effectively with members of the public, businesses, other departments and other agencies.
The officer is expected to work on their own with minimal direct supervision and will support the team manager.
To support and participate in proactive initiatives to improve service standards and the quality of life for people living and working in Bexley.
To deputise for the Team Leader and make decisions on his/her behalf when required.
To present timely and relevant advice and information to Members and to ensure that Team Leaders/Managers are briefed on major and sensitive issues.
To be fully conversant with relevant statutory provisions and the constitution, processes and procedures; to develop the full range of managerial and professional skills and knowledge to satisfy the requirements of the post.
To establish and develop effective working relationships and productive partnerships with all the relevant partners, including those in e.g.
Police and other regulatory agencies, housing providers, Independent and voluntary section.
Essential
Officers would be expected to have a minimum of three years' working in Environmental Health as an RSO or equivalent that is relevant to the job and meet the requirements below:
Knowledge of major legislative, social and economic issues relevant to the job.
Experience of using ICT packages e.g.
Word, Excel and the complaint management system
Officers would be expected to be able to deal with a range of cases, including work carried out by an EHO.
Proven ability to deal with complex and difficult cases.
Understanding of supporting legislation/best practice.
Experience of managing own case load.
Experience of serving notices, drafting prosecution files and attending court.
Ability to travel throughout the Borough.
....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £19 - £20 per hour
Posted: 2025-04-04 21:24:38
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Job Title: Tenancy Management Officer Contract: Full Time Permanent Salary: £32,900.00Location: Hale Village Tottenham Hale
About OutwardOutward is celebrating 50 years of providing high-quality support and care services to vulnerable people in London.
We are proud to empower the people we support to live fulfilling lives, make positive choices, and embrace opportunities that matter to them.
About the RoleAre you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach, some new ideas and a commitment to providing services that support our client groups?
Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals.
We provide innovative and responsive housing, care and support services that promote choice and independence for people with a variety of needs including people with learning disabilities, autism, older people, young people and people with mental health support needs across North and East London.
Outward Housing Department provides housing management aimed at sustaining vulnerable people in their tenancies and assisting people to move on from short-term services.
We work with a number of registered housing providers and in conjunction with our Group partner Newlon Housing Trust to provide housing management to their supported housing homes.
As a Tenancy Management Officer, you will be expected to ensure that a comprehensive, sensitive and efficient housing management service is delivered to our tenants.
You will have the ability to liaise with a range of internal and external partners, experience of providing a supported housing service to vulnerable tenants and a commitment to sustaining tenancies wherever possible.
You will also be able to effectively manage tenancy breaches, including Anti-Social Behaviour, assess the suitability of new referrals, carry out property inspections and manage the voids process, monitor rent accounts and work with the Income Management Team to ensure that rent arrears are kept to a minimum.
The successful candidates will also have excellent organisational, administrative and IT skills and a commitment to excellent customer service.
This role is available as a full-time post of 38 hours per week.
BenefitsWe value our staff and offer a comprehensive benefits package, including:, 25 days annual leave (excluding Bank Holidays), Comprehensive Learning & Development Programme, Cycle-to-Work Scheme, Employee Assistance Programme (Health Assured), Pension Scheme and Death in Service Benefit
If you meet the requirements, click apply to receive submission details by email.
The closing date for all applications is on the 06th of April 2025 however, it is only an indicative date.
We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role.
Therefore, if you are interested, please submit your application as early as possible.
It would be great to hear from you.
Diversity at Outward
Outward applies its Equal Opportunities Policy at all stages of recruitment and selection.
Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.
Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process. ....Read more...
Type: Permanent Location: Tottenham, England
Start: ASAP
Salary / Rate: Up to £32900.00 per annum
Posted: 2025-03-25 14:38:41
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Job Title: Housing AssistantContract: Full Time PermanentSalary: £28,200.00Location: Hale Village Tottenham Hale
About Outward
Outward is celebrating 50 years of providing high-quality support and care services to vulnerable people in London.
We are proud to empower the people we support to live fulfilling lives, make positive choices, and embrace opportunities that matter to them
About the Role
Are you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach some new ideas and commitment to providing services that support our client groups?
Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals.
We provide innovative and responsive housing, care and support services that promote choice and independence for people with a variety of needs including people with learning disabilities, autism, older people, young people and people with mental health support needs across North and East London.
Outward Housing Department provides housing management aimed at sustaining vulnerable people in their tenancies and assisting people to move on from short-term services.
We work with a number of registered housing providers and in conjunction with our Group partner Newlon Housing Trust to provide housing management to their supported housing homes.
As a Housing Assistant, you will be expected to contribute to the efficient and effective administration of the Supported Housing Department and work closely with the Tenancy and Income Management Officers and the Housing Management Team in order to ensure that a comprehensive, sensitive and efficient housing management service is delivered to our tenants.
You will also work as part of the Housing team to ensure a seamless service is provided across the income, housing management and maintenance functions of the department including liaising effectively with internal departments, landlords, and external agencies in relation to Housing Management matters.
The successful candidates will also have excellent organisational, administrative and IT skills, and a commitment to excellent customer service.
Benefits
We value our staff and offer a comprehensive benefits package, including: , 25 days annual leave (excluding Bank Holidays), Comprehensive Learning & Development Programme , Cycle-to-Work Scheme, Employee Assistance Programme (Health Assured) , Pension Scheme and Death in Service Benefit
If you think you meet the requirements of the role, then please click apply to submit an application.
The closing date for all applications is on the 06th of April 2025 however it is only an indicative date.
We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role.
Therefore, if you are interested, please submit your application as early as possible.
It would be great to hear from you.
Diversity at Outward
Outward applies its Equal Opportunities Policy at all stages of recruitment and selection.
Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.
Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process. ....Read more...
Type: Permanent Location: Tottenham, England
Start: ASAP
Salary / Rate: Up to £28200.00 per annum
Posted: 2025-03-24 17:43:30
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Responsibilities
To be the key point of contact within Health and Social Care services for eligible clients completing assessments.
Provide high quality information to vulnerable adults, carers and relevant stakeholders.
Work in partnership with appropriate health, housing and community stakeholders for the benefit of vulnerable adults around i.e.
signposting, referrals, multi-disciplinary working, joint assessments and relevant meetings.
Develop personalised support / care plans with individuals, their unpaid carers and other stakeholders as appropriate.
Putting the person at the centre of the process, facilitate the selection of support services, activities or other routes.
Support people to find creative, individual and efficient ways of solving problems or challenges in their lives.
To promote self-directed support and direct payments to all service users and carers.
Assist people to make their plans happen by signposting or researching and providing information about local services and opportunities.
Manage the recording and administration around assessment and planning and agreeing care provision through up to date.
To assess, issue where appropriate, and assist in process for major and minor adaptations, equipment and completion of housing needs or void property reports where relevant.
Undertake service user/carer reviews periodically and as required against outcomes.
Ensure clients are aware of processes in changing support, raising concerns about providers, complaints processes and awareness of safeguarding.
Identify debt management concerns during interventions and raise as appropriate in partnership with the Financial Assessment Team and Debt Recovery.
To recognize where social work or occupational therapist (or other professional) involvement is required.
To undertake regular risk assessments and help service users devise risk management strategies.
Knowledge and Skills:
Of support planning and personalised outcomes, and how mental illness impacts on the lives of individuals and their families.
Of key statutes and guidance underpinning adult social care for mental health service-users.
Knowledge of preventative and reablement approaches that improve independence.
Understanding of safeguarding, deprivation of liberty, and dignity in care as applicable to vulnerable adults using social care and health services.
Knowledge of the physical and psychological needs of vulnerable adults and their carers.
Knowledge of the role of social workers, occupational therapists and other professional staff within the health and social care context.
Ability to assess and manage the range of risks that mental health service-users may experience.
Ability to form collaborative relationships and work in partnership with service users, carers and colleagues.
Ability to work within a pressured environment using time effectively to meet deadlines and individual performance targets.
Required:
Evidence of formal development within the field of health or social care, to equivalent of NVQ 3 level, or equivalent experience.
IT skills across a range of systems and tools e.g.
social care client database, e-mail, internet based programmes, word processing.
Strong literacy / numeracy skills and report writing skills.
Must have Enhanced DBS.
Extensive experience of working in a health or social care environment.
Extensive experience in working directly with mental health service-users and their carers.
Experience of promoting service user independence using a empowering strengths-based approach.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm for more details. ....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £20 - £22 per hour
Posted: 2025-03-19 08:42:49
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Responsibilities:
Proactively manage a variety of Housing Management functions within procedural deadlines including viewings and sign ups.
Carry out estate visits and inspections in a lone working capacity.
Build good working relationships with the local Tenant and Residents' Associations and attend out of hours meetings.
Manage nuisance cases effectively and liaise with external mediation partners.
Ensure you escalate any anti-social behaviour cases appropriately and in line with procedures.
Respond to correspondence and complaints and provide good quality drafts for members enquiries.
Identify, record, and support our vulnerable residents, signpost residents for support as required.
Ensure safeguarding concerns are acted on immediately and in compliance with the safeguarding procedure.
Work collaboratively with other departments, partners, and stakeholders to ensure multiagency responses to complex cases.
Take legal action as necessary.
Ensure all legal paperwork is completed to a high standard to apply for possession and/or injunction proceedings.
Attend court hearings and evictions, always representing the organisation positively.
Keep abreast of all relevant legislation and good practice issues relating to the role.
Required Skills and Knowledge:
Awareness of and a commitment to Equality of Access and Opportunity in a diverse community.
Understanding of how equality and diversity relates to this post.
Understand the current challenges faced by a social housing provider, within the context of the role applied for.
To work in partnership within the Council and with a range of external agencies and organisations.
To deliver an excellent customer service.
Experience of successfully managing challenging customers.
Experience of managing and prioritising your own workload in a high-pressured environment.
Experience of working collaboratively with other departments, partners, and stakeholders.
Experience of working within social housing is desirable.
Have access to a car for work purposes is desirable.
Able to attend meetings outside of normal working hours.
....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £19.5 - £20 per hour
Posted: 2025-03-14 14:36:40
