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Are you a Customer Quality Assurance Engineer or Analyst with a passion for delivering exceptional service quality? Do you have experience building and managing a team, or are you eager to take on that challenge?Insignis Talent is working with a rapidly growing Managed Security Service Provider (MSSP) that is actively seeking a Customer Quality Assurance Manager to join their team on a permanent basis.
In this key role, you will be pivotal in establishing a dedicated quality assurance function within the organization.Initially taking a hands-on approach, you will ensure the company's products and services consistently meet both customer expectations and regulatory requirements, while also implementing company-wide internal quality standards.
By fostering a culture of continuous improvement, you will drive initiatives to monitor, enhance, and sustain service quality across the customers.As a Customer Quality Assurance Manager, you will:
Customer Feedback & Issue Resolution
Lead the analysis of customer feedback, complaints, and returns to spot quality issues.
Be the primary contact for resolving customer quality concerns promptly.
Implement corrective and preventative actions (CAPA) to avoid future issues.
Quality Standards & Compliance
Develop and monitor quality assurance processes aligned with company standards.
Ensure products/services meet customer needs and comply with service level agreements.
Conduct internal audits to maintain and improve quality.
Continuous Improvement
Collaborate across teams (SOC, Integration, Platform, Change) to drive quality improvements.
Use data and metrics to enhance efficiency, quality, and customer satisfaction.
Lead root cause analysis and guide process improvements.
Team Leadership
Grow and manage the Quality Assurance team, fostering accountability and continuous improvement.
Facilitate cross-functional collaboration to meet customer quality expectations.
Reporting & Documentation
Prepare reports on quality performance, KPIs, and improvement plans.
Maintain up-to-date documentation of quality processes and feedback.
Present quality metrics and initiatives to senior management.
Skills/Experience/Qualifications
Proven experience in quality assurance focused on customer satisfaction.
Background in MSSP/Security Operations (SOC).
Proficiency in quality management tools and systems.
What's in it for you?
Competitive salary
Gym membership
24 days of holiday + bank holidays
Pension scheme
Training and development with recognized qualifications
Attendance at conferences and industry events
Annual off-site residential training
Access to an online training platform
Opportunities for global relocation with assistance
Weekly team socials
Enhanced maternity/paternity schemes
Supportive culture for career and personal growth.
Interested? Apply now! ....Read more...
Type: Permanent Location: Docklands, England
Salary / Rate: £50000 - £85000 per annum
Posted: 2024-10-23 10:10:30
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Our client is a formidable firm of Patent and Trade Mark attorneys with a global reach.
We are working closely with them in their requirement for an impressive Formalities Team Leader to join their central London base.
This is a significant opportunity for the right candidate, therefore, it is envisaged that to successfully fulfil all duties, responsibilities, as well as the strategic aspects such as implementing positive changes, you will have 5 years' experience in a similar IP related role and be keen to progress in a supervisory and leadership IP setting.
Bringing your IP passion, skills and technical knowledge of Inprotech and CPA Direct, the purpose of this exciting Formalities Team Leader opportunity is to provide administrative support to Patent fee earners via your management of electronic workflows, allocating tasks within the team and troubleshooting whenever necessary to ensure that patent applications and official actions are dealt with in the most timely, efficient and first-rate manner.
Identifying the individual expertise and capacity of everyone within the team and playing to their strengths is vital here.
Your excellent organisation and prioritisation skills will ensure a seamless patent service is provided.
As a representative of the formalities team, you will work closely with Partners, fee earners and other support staff, particularly fellow Team Leaders, the Office Manager and the Records and Systems Manager to continuously review best working practices and work cohesively to assist in annual appraisals and identify training needs for support staff.
To find out more about this innovative top ranking IP firm, their stellar clients and their dedication and investment in their staff then Tim Brown will be happy to help on 0113 467 9798 or tim.brown@saccomann.com
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Type: Permanent Location: City of London, England
Posted: 2024-10-23 09:58:23
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Retail Shop Manager Department: Retail Reports To: Area Manager Salary: £24,200 per annum Location: Heswall, Wirral Working Hours: 35 hours per week Store opening hours: Monday to Saturday 9:30 - 16:30, Sunday 10:00 - 16:00
Are you passionate about retail, leading teams, and driving success? We are looking for a dynamic and motivated Retail Shop Manager to join our team and take charge of the day-to-day operations of one of our high-performing charity shops.
If you have a proven track record in retail management and love working in a role that makes a difference, this opportunity is perfect for you!
Key Responsibilities:
Lead, recruit, and manage a motivated team of staff and volunteers to ensure smooth shop operations and maximum profitability.
Achieve sales and profit targets by optimising merchandising, space allocation, and local market insights.
Ensure full compliance with all charity policies, procedures, and legislative requirements.
Maximise income by promoting Gift Aid and ensuring stock is appropriately priced, rotated, and displayed.
Monitor shop performance using EPOS data, retail trends, and competition analysis to stay ahead in the market.
Collaborate with the Area Manager to improve shop performance and maintain high standards of cleanliness and customer service.
Manage shop budgets and control operational costs in line with company guidelines.
Deliver exceptional customer service by training and leading your team to provide an outstanding shopping experience.
Take full responsibility for daily cash handling, banking, and inventory management to ensure accurate and secure transactions.
Ensure health and safety compliance, safeguarding all staff, volunteers, and customers.
Participate in events and meetings across the North West to stay engaged with broader company initiatives.
Requirements:
Proven Experience: Strong background in retail/charity management with experience in leading successful teams.
Leadership: Ability to inspire, motivate, and manage a diverse team to achieve outstanding results.
Customer Service Excellence: A natural ability to deliver exceptional customer experiences while ensuring the team is aligned with these values.
Financial Acumen: Experience in cash handling, budget management, and using management information systems such as EPOS.
Gift Aid Knowledge: Familiarity with Gift Aid processes and maximising its income potential in retail settings.
Merchandising & Sales: A creative approach to merchandising with a keen eye for detail to drive sales and profitability.
IT Skills: Comfortable using IT systems to analyse performance and manage stock.
Personal Attributes:
Strong communicator with excellent verbal and written skills.
A team player who thrives in a collaborative environment.
Creative and detail-oriented, with a solution-focused mindset.
Physically able to lift and move heavy items i.e furniture and homeware.
Confident with a full, clean driving license and the ability to travel around the North West.
Why Join Us?
This is a fantastic opportunity for someone looking to make a meaningful impact in the retail sector while contributing to a greater cause.
You'll enjoy working in a dynamic and supportive environment with plenty of opportunities for personal and professional development.
If you're ready to take the next step in your retail management career and want to work for a company where your contribution truly matters, apply now and join our team as a Retail Shop Manager.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
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Type: Permanent Location: Heswall, England
Salary / Rate: Up to £24200.00 per annum + Great Benefits
Posted: 2024-10-23 09:58:12
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Job Title: Technical Manager - Civil Location: Tokyo, JapanWho are we recruiting for?We are recruiting for a qualified and assured Technical Manager - Civil to join a leading player in the renewable energy sector, specifically focused on wind farm development.
This role is based in Tokyo, Japan, and offers the unique opportunity to lead techno-commercial aspects of project development for greenfield and acquisition projects from inception to completion.What will you be doing?As a motivated and determined Technical Manager - Civil, you will:
Lead and own all client-side technical and engineering tasks for wind farm projects.
Coordinate and manage all engineering activities across the project lifecycle, from design to commissioning.
Collaborate with key internal and external stakeholders, including contractors, suppliers, and regulatory bodies, ensuring the delivery of quality-assured engineering solutions.
Optimize business cases by ensuring value engineering is implemented and de-risking activities are managed.
Support grid connection efforts, working closely with the Grid Connections Manager and ensuring smooth contractual delivery.
Oversee the preparation and negotiation of contracts such as EPC, S&I, BOP, and O&M to secure the best commercial and technical outcomes.
Engage in stakeholder activities, representing the company in forums, conferences, and stakeholder meetings.
Are you the ideal candidate?The ideal candidate is a successful and creative engineering leader with:
A Bachelor of Engineering - Civil degree.
Professional accreditation as a Professional Engineer Japan (P.E.Jp) or Gijutsushi (???).
Over 10 years of experience in the construction of power-generating facilities or transmission systems.
Wind farm development experience, ideally within the renewable energy sector.
Proven leadership in design, contractor management, and multidisciplinary coordination.
Fluency in both Japanese and English.
A strong grasp of time management, organization, and the ability to handle diverse technical tasks with ease.
What's in it for you?
Growth opportunities in a vibrant and expanding industry.
A strong company culture that fosters collaboration and innovation.
Competitive pension plan and other financial benefits.
Access to bonus schemes based on project success and company performance.
Health and safety measures to ensure a balanced and safe working environment.
Work alongside an award-winning team of professionals.
Opportunities to attend industry events and expand your professional network.
Who are we?Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors.
We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities. ....Read more...
Type: Permanent Location: Tokyo, Japan
Salary / Rate: Competitive Basic + Benefits
Posted: 2024-10-23 09:49:03
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Brand new instruction!
Heavyweight intellectual property law firm has a superb opportunity for a Legal Administrative Assistant.
Based in their friendly Sheffield office, this is a superb role if you are keen to break into IP and have previous experience within a profession services environment.
Reporting to the Office Manager, this leading practice is looking for a proactive and organised individual with excellent IT and typing skills to provide broad secretarial and administrative support to fee earners.
Assisting with case management and patent formalities this meritocratic firm offer excellent support and training with rare and real scope for career progression.
Hybrid working and a competitive remuneration/benefits package awaits.
Please do contact Tim Brown to discover more on this unmissable Legal Administrative Assistant position on 0113 467 9798 or via: tim.brown@saccomann.com ....Read more...
Type: Permanent Location: Sheffield, England
Posted: 2024-10-23 09:28:14
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Are you a highly motivated Patent Paralegal? If so, we are working on behalf of a leading IP practice with capacity to welcome a skilled Patent Paralegal into their friendly London office.
With full support from the line managers, on offer is a diverse role assisting patent attorneys with all manner of their workload, direct client contact and delegation of work flow between fee earners, paralegals and CSA, to ensure that deadlines are met.
As the first point of contact you will communicate clearly and confidently with clients ensuring that you are providing a seamless IP service.
Internally, you will pragmatically supervise junior team members.
We would be delighted to hear from candidates who are able to work autonomously when required, with the ability to prioritise substantial volumes of information through efficient delegation, proficient in MS office, possess expeditious typing skills and have a willingness to learn in-house electronic filing, records and other IT platforms.
If you are a driven Patent Paralegal and would like to discover more about this progressive and agile firm who consistently deliver an outstanding client service, then Tim Brown awaits your call on 0113 467 9798 or via tim.brown@saccomann.com
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Type: Permanent Location: City of London, England
Posted: 2024-10-23 09:25:31
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Our client is an industry leading manufacturing business with a multimillion-pound turnover and impressive growth plans, supported with large scale investment, and an existing established network of manufacturing facilities across the UK.
Following further growth at their factory based local to the Coalville area of Leicester, our client is now seeking to appoint a HSE / Health, Safety, Environmental coordinator, to coordinate and manage integrated management systems related to Health, Safety, Environmental processes, and compliance within the factory, embedding and developing ways of working specific to factory and manufacturing operations.
Reporting to the Site Factory Manager, this presents an outstanding opportunity for an experienced HSE coordinator / advisor or HSE administrator to transfer knowledge and experience from other, or similar industries.
What's in it for you:
Basic salary up to £40k per annum, plus training and career development
Further training and personal development specific to the positions, e.g., IEMA, health and safety training development NEBOSH qualification etc
Company pension matched up to 10%, share option scheme, 33 days holiday etc
Days based position - Monday to Friday, flexible start, and finish, e.g., 7-3, 8-4, 9-5 etc
Key Responsibilities of HSE Coordinator include:
Promote a culture where the health and safety and wellbeing of colleagues is the absolute priority.
Ensure all statutory obligations, company policies and procedures are understood and adhered to, by all direct reports, always.
Manage contractor inductions.
Track progress of SHE Assure actions for the team.
Carry out SSOP reviews.
Manage SHE Assure, progress actions.
Ensure Factory Risk Assessments are up to date and compliant.
Coach and develop the factory team to maximise their strengths, and to close any development gaps.
Work with the factory team to implement the strategic plan for the site.
Audit the Integrated Management System (IMS).
Collate process and report all factory HSE data.
Ensure all relevant data is recorded accurately.
Manage skills matrix and course bookings.
Collaborate with all business stakeholders to ensure the Safety Health & Environment Strategy is delivered and all relevant legislation is always compiled to.
Provide accurate, timely and technical advice to colleagues in resolving issues in H&S and reducing environmental impact.
Deliver Toolbox Talks to the factory team.
Use data to identify and prioritise issues that affect the business, establish their root cause, and provide findings and recommendations for business improvement.
Manage occupational health monitoring in line with the business policies.
Essential Qualifications & Experience of Health and Safety, Environmental Coordinator:
IOSH certificate, or above, e.g IOSH or NEBOSH - Nebosh training can and will be provided along with career progression opportunities within the wider business
Excellent communication skills
Highly organised with exceptional attention to detail
Numerate and literate
Experience of undertaking H & S, or HSE/SHE responsibilities
PLEASE APPLY NOW!Key Words - Health, Safety, Health & Safety, Coordinator, HSE, Health and Safety Advisor, Environmental, HSEQ, SHEQ, Nebosh, IOSH, ....Read more...
Type: Permanent Location: Coalville, England
Start: ASAP
Salary / Rate: £35000.00 - £40000.00 per annum + Excellent benefits
Posted: 2024-10-23 09:21:34
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Are you an experienced Group QHSE Manager actively looking for a new challenge?
Our Berkshire based client, who are a leading Electronic Components Supplier, are looking for a Group QHSE Manager to join their team on a permanent basis
As the Group QHSE Manager, you will be based in Berkshire and will report into the board of Directors and will be responsible for Maintaining ISO9001, ISO14001 and AS9120 accreditations within the relevant Group Companies.
Requirements of Group QHSE Manager:
Experience of maintaining a QMS / EMS to ISO9001 / AS9120 / ISO14001 standards
Understanding of key compliance legislation such as REACH and RoHS
Optimise organisational efficiency through the identification of continuous improvement opportunities
Manage customer compliance requests
Support product experts to understand their role in regulatory compliance and horizon scanning
Provide ad hoc training to staff on the QMS and EMS
Produce KPI reports on quality and compliance, identifying trends and issues.
Benefits Package for Group QHSE Manager:
Up to £50,000 per annum
25 days leave plus public holidays
Company Pension scheme 5
Free parking
If you're ready to join our clients dynamic team, in Berkshire and contribute to the growth of the business please submit your CV to kchandarana@redlinegroup.com ....Read more...
Type: Permanent Location: Berkshire, England
Start: ASAP
Salary / Rate: £45000 - £50000 per annum
Posted: 2024-10-23 09:19:07
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An exciting opportunity has arisen for Panel Beater with5 years experience in panel work to join a leading, multi-award-winning accident repair centre.
This full time role offers excellent benefits plus basic salary of £33,000 and OTE Up to £65k including bonus.
As a Panel Beater, you will report to the Bodyshop Manager and repair or replace vehicle bodywork panels based on job card instructions.
They will consider both qualified and non-qualified Technicians.
You will be responsible for:
* Dismantle and repair damaged vehicles by fixing or replacing panels as needed.
* Operate tools and equipment, such as jigs and welding equipment, according to qualifications and safety standards.
* Ensure careful handling of vehicles, maintaining customer satisfaction, and keeping tools in good condition.
* Follow manufacturer guidelines for chassis and panel repairs, attending training to stay updated on new techniques.
What we are looking for:
* previously worked as a Panel Beater, Panel technician, Bodyshop Technician, Body technician or in a similar role.
* At least 5 years' experience in panel work.
* ATA qualification would be preferred.
* A commitment to maintaining high standards of workmanship and customer care.
Shift:
* Monday - Friday: 8am - 5pm
Whats on offer:
* Competitive salary
* 30 days holiday, including public holidays
* Company pension
* Bonus scheme
* Cycle to work scheme
* Free on-site parking
* Long service awards and colleague recognition programmes
* Referral bonus for recommending fellow technicians
* Health cash plan, allowing you to claim back on medical expenses
* Discounts on high street products through a rewards platform
Apply now for this exceptional Panel Beater opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Type: Permanent Location: Rotherham, England
Start:
Duration:
Salary / Rate: £33000 - £65000 Per Annum
Posted: 2024-10-23 08:59:02
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KEY RESPONSIBILITIES
1.
Keywork: To key work and support clients generally within your project, andto act as the Key Worker to designated clients under MAPPA arrangements.
2.
Housing Management: To assist clients to live safely and independently in thecommunity by providing support that enables them to successfully maintain theirtenancy and promotes positive outcomes for them and the wider community theylive in.
3.
Risk management: To take an active role in the assessment and managementof risk including the operation of physical and situational security measures tocontrol the level of risk posed to the public, staff and other clients.
This mayinclude administering.
4.
Client file: To regularly fully utilise the Trust ‘Client File' with designated clientsto ensure that they are supported and empowered to achieve appropriateoutcomes.
To maintain confidentiality of client and staff data in line with theTrust procedure.
5.
Support: To ensure that both prospective and former client are supportedthrough visits and/or correspondence.
6.
Client meetings: To manage client meetings and facilitate the Client Inclusionand Training representatives so that they are equipped to reflect the views ofother clients at meetings.
7.
Advice and training: To provide other staff and clients with relevant advice,support and training.
8.
Involvement: To promote and support client involvement, manage complaintsand seek resolutions.
9.
Discipline: To supervise and monitor the behaviour of Clients and to ensurethat Clients comply with any statutory order including MAPPA expectations,occupancy agreement or house rules and to report deviations to your linemanager promptly.
To support pro-social behaviour and attitudes.
Toappropriately challenge and de-escalate anti-social behaviour and attitudesand report to statutory organisations as required.
10.
Team meetings: To contribute to team work and practices.
To take an activepart in team meetings, ensuring that the team is fully briefed in relation to riskfactors, changes in Client behaviour and de-briefed following any incident.
11.
Referral process: To assist in the management of the referral process withinthe project to achieve agreed occupancy levels.
12.
Liaison: To assist clients to access other relevant services and to act as anadvocate for them when necessary.
13.
Support: To support the arrival and departure of clients.
To ensure that bothprospective and former residents are supported through visits and/orcorrespondence. ....Read more...
Type: Contract Location: Gillingham, England
Salary / Rate: £12 - £13 per hour
Posted: 2024-10-23 08:49:01
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KEY RESPONSIBILITIES
1.
Keywork: To key work and support clients generally within your project, andto act as the Key Worker to designated clients under MAPPA arrangements.
2.
Housing Management: To assist clients to live safely and independently in thecommunity by providing support that enables them to successfully maintain theirtenancy and promotes positive outcomes for them and the wider community theylive in.
3.
Risk management: To take an active role in the assessment and managementof risk including the operation of physical and situational security measures tocontrol the level of risk posed to the public, staff and other clients.
This mayinclude administering.
4.
Client file: To regularly fully utilise the Trust ‘Client File' with designated clientsto ensure that they are supported and empowered to achieve appropriateoutcomes.
To maintain confidentiality of client and staff data in line with theTrust procedure.
5.
Support: To ensure that both prospective and former client are supportedthrough visits and/or correspondence.
6.
Client meetings: To manage client meetings and facilitate the Client Inclusionand Training representatives so that they are equipped to reflect the views ofother clients at meetings.
7.
Advice and training: To provide other staff and clients with relevant advice,support and training.
8.
Involvement: To promote and support client involvement, manage complaintsand seek resolutions.
9.
Discipline: To supervise and monitor the behaviour of Clients and to ensurethat Clients comply with any statutory order including MAPPA expectations,occupancy agreement or house rules and to report deviations to your linemanager promptly.
To support pro-social behaviour and attitudes.
Toappropriately challenge and de-escalate anti-social behaviour and attitudesand report to statutory organisations as required.
10.
Team meetings: To contribute to team work and practices.
To take an activepart in team meetings, ensuring that the team is fully briefed in relation to riskfactors, changes in Client behaviour and de-briefed following any incident.
11.
Referral process: To assist in the management of the referral process withinthe project to achieve agreed occupancy levels.
12.
Liaison: To assist clients to access other relevant services and to act as anadvocate for them when necessary.
13.
Support: To support the arrival and departure of clients.
To ensure that bothprospective and former residents are supported through visits and/orcorrespondence. ....Read more...
Type: Contract Location: Lancaster, England
Salary / Rate: £12 - £13 per hour
Posted: 2024-10-23 08:48:14
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KEY RESPONSIBILITIES
1.
Keywork: To key work and support clients generally within your project, andto act as the Key Worker to designated clients under MAPPA arrangements.
2.
Housing Management: To assist clients to live safely and independently in thecommunity by providing support that enables them to successfully maintain theirtenancy and promotes positive outcomes for them and the wider community theylive in.
3.
Risk management: To take an active role in the assessment and managementof risk including the operation of physical and situational security measures tocontrol the level of risk posed to the public, staff and other clients.
This mayinclude administering.
4.
Client file: To regularly fully utilise the Trust ‘Client File' with designated clientsto ensure that they are supported and empowered to achieve appropriateoutcomes.
To maintain confidentiality of client and staff data in line with theTrust procedure.
5.
Support: To ensure that both prospective and former client are supportedthrough visits and/or correspondence.
6.
Client meetings: To manage client meetings and facilitate the Client Inclusionand Training representatives so that they are equipped to reflect the views ofother clients at meetings.
7.
Advice and training: To provide other staff and clients with relevant advice,support and training.
8.
Involvement: To promote and support client involvement, manage complaintsand seek resolutions.
9.
Discipline: To supervise and monitor the behaviour of Clients and to ensurethat Clients comply with any statutory order including MAPPA expectations,occupancy agreement or house rules and to report deviations to your linemanager promptly.
To support pro-social behaviour and attitudes.
Toappropriately challenge and de-escalate anti-social behaviour and attitudesand report to statutory organisations as required.
10.
Team meetings: To contribute to team work and practices.
To take an activepart in team meetings, ensuring that the team is fully briefed in relation to riskfactors, changes in Client behaviour and de-briefed following any incident.
11.
Referral process: To assist in the management of the referral process withinthe project to achieve agreed occupancy levels.
12.
Liaison: To assist clients to access other relevant services and to act as anadvocate for them when necessary.
13.
Support: To support the arrival and departure of clients.
To ensure that bothprospective and former residents are supported through visits and/orcorrespondence. ....Read more...
Type: Contract Location: Fleetwood, England
Salary / Rate: £12 - £13 per hour
Posted: 2024-10-23 08:47:36
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KEY RESPONSIBILITIES
1.
Keywork: To key work and support clients generally within your project, andto act as the Key Worker to designated clients under MAPPA arrangements.
2.
Housing Management: To assist clients to live safely and independently in thecommunity by providing support that enables them to successfully maintain theirtenancy and promotes positive outcomes for them and the wider community theylive in.
3.
Risk management: To take an active role in the assessment and managementof risk including the operation of physical and situational security measures tocontrol the level of risk posed to the public, staff and other clients.
This mayinclude administering.
4.
Client file: To regularly fully utilise the Trust ‘Client File' with designated clientsto ensure that they are supported and empowered to achieve appropriateoutcomes.
To maintain confidentiality of client and staff data in line with theTrust procedure.
5.
Support: To ensure that both prospective and former client are supportedthrough visits and/or correspondence.
6.
Client meetings: To manage client meetings and facilitate the Client Inclusionand Training representatives so that they are equipped to reflect the views ofother clients at meetings.
7.
Advice and training: To provide other staff and clients with relevant advice,support and training.
8.
Involvement: To promote and support client involvement, manage complaintsand seek resolutions.
9.
Discipline: To supervise and monitor the behaviour of Clients and to ensurethat Clients comply with any statutory order including MAPPA expectations,occupancy agreement or house rules and to report deviations to your linemanager promptly.
To support pro-social behaviour and attitudes.
Toappropriately challenge and de-escalate anti-social behaviour and attitudesand report to statutory organisations as required.
10.
Team meetings: To contribute to team work and practices.
To take an activepart in team meetings, ensuring that the team is fully briefed in relation to riskfactors, changes in Client behaviour and de-briefed following any incident.
11.
Referral process: To assist in the management of the referral process withinthe project to achieve agreed occupancy levels.
12.
Liaison: To assist clients to access other relevant services and to act as anadvocate for them when necessary.
13.
Support: To support the arrival and departure of clients.
To ensure that bothprospective and former residents are supported through visits and/orcorrespondence. ....Read more...
Type: Contract Location: Rossendale, England
Salary / Rate: £12 - £13 per hour
Posted: 2024-10-23 08:46:37
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Sales Services Consultant Farringdon 12 Week Contract 35 Hours Per Week £20.49 to £22.56 LTD / £17.47 to £19.23 PAYE (inc hol) Are you passionate about delivering excellent customer service and supporting customers through property sales processes? Join a leading Housing Association in Farringdon as a Sales Services Consultant on a 12-week contract!THE ROLE As a Sales Services Consultant, you will support the Sales Services Manager in delivering a customer-oriented service.
Key responsibilities include:
Providing first-class sales service to customers buying homes through Resales and Homeflex.
Facilitating viewings, surveys, and completion visits to achieve sales targets.
Supporting homeowners with staircasing, lease extensions, and managing equity loans.
Collaborating with internal teams to ensure compliance with legal and financial obligations.
Dealing with customer enquiries and providing guidance on affordable homeownership products.
Preparing performance reports and contributing to sales strategy.
Effectively managing customer complaints to maintain high satisfaction levels.
THE CANDIDATE The ideal candidate will have previous experience in a similar sales or customer service role, with a focus on affordable homeownership.
Additional requirements include:
Knowledge of the legal conveyancing process and Capital Funding requirements.
Strong negotiation and interpersonal skills with the ability to resolve conflicts.
Excellent communication skills, both written and verbal.
Good time management and organisational abilities, meeting deadlines and targets.
Proficiency in CRM systems and MS Office.
THE CONTRACT
35 Hours Per Week
12 Week Contract
The pay range for the role is £20.49 to £22.56 per hour LTD company rate.
The PAYE equivalent is £17.47 to £19.23 per hour, inclusive of holiday.
HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Type: Contract Location: City of London, England
Start: ASAP
Duration: 12 Weeks
Salary / Rate: £17.47 - £22.56 per hour
Posted: 2024-10-23 08:40:34
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Clinic Manager - Dialysis Position: Clinic Manager - Dialysis Location: London Pay: up to £50,000 (dependent on experience) + plus benefits and paid enhancements Hours: Full time Contract: PermanentMediTalent is seeking a Clinical Manager specialising in Dialysis to work for our client - a leading renal healthcare provider to work in their bespoke hospital based in London.
They are looking for a Nurse experienced in clinical management to join their dedicated team of staff within the hospital.
This private hospital offers personalised renal care to regular patients.
You will be coordinating the day-to-day clinical, administrative and operational activities needed to ensure smooth running.
You will take overall leadership and operations management of the hospital.The hospital also takes pride in its consistent opportunities offered to staff for progression and the encouragement of work/life balance.
You will be supported and nurtured in your role.The right candidate has:
A valid NMC/HCPC Pin
Previous clinical leadership experience in an outpatient haemodialysis setting
Ability to manage, guide and mentor a large team
Strong interpersonal skills
Salary and Benefits:
Salary up to £48k plus joining bonus and relocation support (if required)
Overtime pay for extra hours worked + paid breaks
Extensive Learning and development opportunities
Free onsite parking
35 holiday allowance (including bank holidays)
Christmas Day and New Year's Day shut down
Company Pension scheme
Life assurance
And much more…
To apply please send through your CV or call / text Mira on 07852 588 069 for more information.
....Read more...
Type: Permanent Location: London, England
Salary / Rate: Up to £50000 per annum
Posted: 2024-10-23 08:40:08
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently searching for a Regional Sales Manager in the Mid-Atlantic United States.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish sales strategy and supporting business plan that is focused on growth and profitability for assigned Region.
Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals. Ensure business plan is aligned with the objectives and goals of the Division's strategic plan. Continually review and modify short and long-term plans as needed based on changing business/market conditions, staffing, etc. Coordinate action plans to penetrate new markets and existing territories Control discounting to maintain profitability. Develop, maintain, and control sales budget with a focus on profitability.
Be accessible and provide leadership and guidance to sales representatives in the development/growth of their business.
Conduct one-on-one reviews with sales representatives to gain an understanding of what training and development needs may exist and to provide feedback and coaching to each individual as to how to improve their sales activity and performance. Continually focus on ways to support sales reps with meeting their Compensation objectives (Comp 2.0, 3.0, etc.) throughout the region and ensure reps are utilizing Smart Sheet to track their activities, proposals, etc.
and goals are clearly understood. Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closing.
Provide assistance in the preparation of proposals and presentations or where needed. Conduct regular sales meetings that focus on Regional sales objectives and pertinent business information, goals, and strategies. Ensure Trainers are providing necessary guidance to their assigned Sales Associate on the basics of the business, such as how to spend time, set up home office, account selection, calling and selling techniques, establishing and maintaining relationships, (customer/contractor/internal) etc. Ensure that all new sales representatives attend all Company sponsored training sessions and are applying what they have learned. Understand obstacles facing sales representatives and demonstrate effective problem solving and follow-up to ensure that all issues are handled quickly and effectively. Encourage and support the regular use of the company-selected system for collecting sales data. Promote, support, and ensure that the Company's commitment to safety and sustainability is carried throughout the Region.
Through continual learning, stay abreast of industry changes and product knowledge.
Have awareness of competition and trends that could impact the business and make planning adjustments as necessary.
Maintain organization of assigned Region including home office, equipment, sales aids, accounts, sales rep and customer information.
Conduct activities in accordance with all Company policies and procedures.
Ensure direct reports do the same.
Active communication with Sales Force and DSM.
Stay in contact and report any information that is of value to the DSM (i.e., competitive pricing, products, trends, new concepts, referrals). Supports the DSM to ensure pull through of Tremco Roofing and Building Maintenance Division's sales strategy and plans. Works with DSM to assess sales performance and market trends for Roofing market and to determine appropriate adjustments to meet or exceed objectives. Ensure that the Roofing Division's Policies are communicated and implemented. Provide timely feedback to management regarding the sales activity/performance of representatives and on sales forecasts and budgets. Provide end of month reports that clearly communicate results. Participate in any planning, update/status meetings at the request of the DSM.
EDUCATION
Bachelor's degree from four-year college or university; or one- or two-year's related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE
3+ years successful outside sales experience, preferably industrial sales.
5+ years experience in field sales management.
Ability to lead, manage and develop local field sales representatives through coaching and mentoring.
Management experience should include recruiting, interviewing, training and developing a productive sales team.
Financial management (to include analyzing market data and developing sales plans), and organizational skills required.
Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude.
Knowledge of construction, building and facility maintenance a plus.
Should have experience with word processing or spreadsheet software, Internet software, and contact management systems.
The salary range for applicants in this position generally ranges between $100,000 and $160,000 + comprehensive bonus.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2024-10-23 07:09:02
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently searching for a Regional Sales Manager in the Mid-Atlantic United States.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish sales strategy and supporting business plan that is focused on growth and profitability for assigned Region.
Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals. Ensure business plan is aligned with the objectives and goals of the Division's strategic plan. Continually review and modify short and long-term plans as needed based on changing business/market conditions, staffing, etc. Coordinate action plans to penetrate new markets and existing territories Control discounting to maintain profitability. Develop, maintain, and control sales budget with a focus on profitability.
Be accessible and provide leadership and guidance to sales representatives in the development/growth of their business.
Conduct one-on-one reviews with sales representatives to gain an understanding of what training and development needs may exist and to provide feedback and coaching to each individual as to how to improve their sales activity and performance. Continually focus on ways to support sales reps with meeting their Compensation objectives (Comp 2.0, 3.0, etc.) throughout the region and ensure reps are utilizing Smart Sheet to track their activities, proposals, etc.
and goals are clearly understood. Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closing.
Provide assistance in the preparation of proposals and presentations or where needed. Conduct regular sales meetings that focus on Regional sales objectives and pertinent business information, goals, and strategies. Ensure Trainers are providing necessary guidance to their assigned Sales Associate on the basics of the business, such as how to spend time, set up home office, account selection, calling and selling techniques, establishing and maintaining relationships, (customer/contractor/internal) etc. Ensure that all new sales representatives attend all Company sponsored training sessions and are applying what they have learned. Understand obstacles facing sales representatives and demonstrate effective problem solving and follow-up to ensure that all issues are handled quickly and effectively. Encourage and support the regular use of the company-selected system for collecting sales data. Promote, support, and ensure that the Company's commitment to safety and sustainability is carried throughout the Region.
Through continual learning, stay abreast of industry changes and product knowledge.
Have awareness of competition and trends that could impact the business and make planning adjustments as necessary.
Maintain organization of assigned Region including home office, equipment, sales aids, accounts, sales rep and customer information.
Conduct activities in accordance with all Company policies and procedures.
Ensure direct reports do the same.
Active communication with Sales Force and DSM.
Stay in contact and report any information that is of value to the DSM (i.e., competitive pricing, products, trends, new concepts, referrals). Supports the DSM to ensure pull through of Tremco Roofing and Building Maintenance Division's sales strategy and plans. Works with DSM to assess sales performance and market trends for Roofing market and to determine appropriate adjustments to meet or exceed objectives. Ensure that the Roofing Division's Policies are communicated and implemented. Provide timely feedback to management regarding the sales activity/performance of representatives and on sales forecasts and budgets. Provide end of month reports that clearly communicate results. Participate in any planning, update/status meetings at the request of the DSM.
EDUCATION
Bachelor's degree from four-year college or university; or one- or two-year's related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE
3+ years successful outside sales experience, preferably industrial sales.
5+ years experience in field sales management.
Ability to lead, manage and develop local field sales representatives through coaching and mentoring.
Management experience should include recruiting, interviewing, training and developing a productive sales team.
Financial management (to include analyzing market data and developing sales plans), and organizational skills required.
Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude.
Knowledge of construction, building and facility maintenance a plus.
Should have experience with word processing or spreadsheet software, Internet software, and contact management systems.
The salary range for applicants in this position generally ranges between $100,000 and $160,000 + comprehensive bonus.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Philadelphia, Pennsylvania
Posted: 2024-10-23 07:08:38
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JOB DESCRIPTION
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to:
401K with company match Company Pension Plan Health Insurance Paid time-off Mileage reimbursement Continuing education
Position Duties & Responsibilities:
Attend and understand daily onsite safety brief prior to the start of the WTI project.
Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns.
Execution of project tasks with knowledge of expected production rates, ensuring tools and materials are used safely and efficiently to complete the assigned project. Complete the project per the scope or work, design and specification of contract & engineering documents as directed by foreman.
Responsible to aid foreman in tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and performs work in compliance with all governmental rules and regulations affecting work sites and employees, i.e.
OSHA, DOT, EEO/Affirmative Action, EPA, etc. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and use of company equipment, material, tools, and other assets as assigned by the WTI Commercial Foreman. Understands and executes proper material and equipment usage, maintenance, and storage. Perform any other duty and/or project as required or assigned by the WTI Foreman and/or Commercial Business Manager. Maintains ethical business conduct.
Job Requirements:
Masons & Tuckpointers Concrete Restorations, Caulking Waterproofing Parking Garage Restoration Cold Applied Waterproofing Reliable form of transportation Acceptable background check per company standards Ability to pass a pre-employment drug screen and physical The hourly rate for applicants in this position generally ranges between $21 and $38.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Lakeland, Florida
Posted: 2024-10-23 07:07:54
-
JOB DESCRIPTION
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to:
401K with company match Company Pension Plan Health Insurance Paid time-off Mileage reimbursement Continuing education
Position Duties & Responsibilities:
Attend and understand daily onsite safety brief prior to the start of the WTI project.
Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns.
Execution of project tasks with knowledge of expected production rates, ensuring tools and materials are used safely and efficiently to complete the assigned project. Complete the project per the scope or work, design and specification of contract & engineering documents as directed by foreman.
Responsible to aid foreman in tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and performs work in compliance with all governmental rules and regulations affecting work sites and employees, i.e.
OSHA, DOT, EEO/Affirmative Action, EPA, etc. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and use of company equipment, material, tools, and other assets as assigned by the WTI Commercial Foreman. Understands and executes proper material and equipment usage, maintenance, and storage. Perform any other duty and/or project as required or assigned by the WTI Foreman and/or Commercial Business Manager. Maintains ethical business conduct.
Job Requirements:
Masons & Tuckpointers Concrete Restorations, Caulking Waterproofing Parking Garage Restoration Cold Applied Waterproofing Reliable form of transportation Acceptable background check per company standards Ability to pass a pre-employment drug screen and physical The hourly rate for applicants in this position generally ranges between $21 and $38.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Fort Myers, Florida
Posted: 2024-10-23 07:07:31
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Key Accountabilities:
Lead the successful delivery of projects across four key streams, ensuring they align with organisational goals and timelines.
Collaborate with the Head of Transformation to define project scope, objectives, and deliverables.
Manage project plans, budgets, risks, and resource allocations, providing timely reporting on progress.
Work closely with internal and external stakeholders to ensure smooth execution and alignment on project goals.
Adapt to a fast-paced, unstructured environment where flexibility, creativity, and initiative are essential.
Act as a key player in fostering a positive team culture, ensuring open communication and collaboration within the project team.
Mentor and support junior team members, contributing to their professional development.
Key Requirements:
Experience: Minimum 5 years of experience as a Project Manager within Superannuation, Financial Services, or Insurance.
Adaptability: Experience working in small to medium-sized environments, where agility and quick decision-making are crucial.
Leadership: Proven ability to lead small teams in a collaborative and supportive manner, with a strong focus on project delivery.
Project Management Skills: Strong knowledge of project management methodologies (Agile/Waterfall/Hybrid) with experience in managing multiple project streams.
Stakeholder Management: Excellent communication skills with the ability to engage and influence senior leaders, clients, and other key stakeholders.
Problem Solving: Strong analytical skills and a proactive approach to identifying and mitigating risks.
Cultural Fit: A genuine team player who thrives in a collaborative and inclusive culture, with a passion for working in transformation environments.
....Read more...
Type: Contract Location: Sydney, Australia
Start: ASAP
Duration: 12 months
Salary / Rate: AU$175000 - AU$180000 per annum
Posted: 2024-10-23 04:46:39
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Driver - Meet and Greet - Leeds Bradford Airport - £11.44 per hour - Flexible hours
Do you have commercial driving experience? Do you pride yourself on excellent customer service?
If you answered yes to the above questions, then we may just have the role you have been looking for!
An exciting opportunity has arisen for a Valet/driver - Service Delivery Assistant (SDA) who will be the face of our business, bringing outstanding customer service at Leeds Bradford airport.
You will join a team that takes a real pride in what they do.
They take pride in their Customer Service and most of all, you will join a company that takes pride in its people.
As an SDA you will contribute to a passionate and friendly team working in a fast-paced setting.
You'll get given every chance to progress within a company that invests in its people.
We celebrate individuality, and reward and recognise employees who go beyond the plate.
Could you bring your spark to our Team? Here's what you need to know before applying.
Please note working hours are 7am - 7pm and 7pm - 7am
What youll do
- Certify valets are familiar with each cars controls and alarm systems before receiving from the customer.
- Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.
- Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.
- Understand and be fully familiar with our systems and equipment.
- Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
- Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
- Provide front line care in the event of equipment failure or customer distress.
- Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.
- Collaborate as part of a wider team.
What youll bring
- Evidence of strong communication and interaction with the public
- Full UK Drivers License / significant driving experience
- Basic IT Skills, MS Word, Office etc.
- Ability to multi-task
- Able to work under pressure
- Excellent verbal communication (English)
- Smart and professional attitude
- First Aid or Fire Warden qualification desirable
- Advance Driving Licence or Professional Driving Qualification desirable
So, could you be our Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills.
Someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.
We'd love to hear from you.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Contract Location: Leeds,England
Start: 23/10/2024
Salary / Rate: £11.44 Per Hour
Posted: 2024-10-23 00:40:04
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Car Park Manager Portsmouth Gunwharf Quays - Full Time - £36,000 Per annum
Do you have previous Management Experience?
Are you Customer Focused?
Are you someone who can Manage and Motivate a Team?
If YES, then this may be the next exciting career opportunity for you!
APCOA is looking for a Car Park Manager to join our friendly team based at Gunwharf Quays in Portsmouth.
Car Park Managers are a vital part of the management team and contribute considerably to the operational success of all our car parks.
We are looking for someone with previous management experience to come and join our team!
What youll do:
- To lead in ensuring the smooth delivery of the contract with operational responsibility for day to day running of the car park
- Management and planning of resources including ensuring effective deployment of staff throughout the contract ensuring operational requirements are met at all times.
- Be the first touch point for guests, regularly reviewing the guest journey to ensure an easy and smooth parking experience
- Overseeing best in class delivery of guest service, by delivering a service exceeding guest expectation, and testing and trialling new services to constantly improve
- Resolve all operational problems within the scope of the contract and prepare responses within established timeframes, to all service complaints and contractual issues raised
- Develop beneficial relationship with the client, ensure overall client satisfaction and attend client meetings where necessary
- Working as part of the Elevate service partner management team, to support the delivery of the overall Gunwharf Quays strategy
- Develop, coach and monitor the team in relation to the parking service, cost control, supervisory skills, health and safety and environmental issues
- Monitor and manage staff absence and lateness
- Ensure quality standards are maintained including ensuring health and safety standards are adhered to at all times throughout the contract in line with current procedures.
- Complete daily, weekly and monthly reports in line with the client and APCOAs reporting requirements
- Work with the Contract Manager to develop succession plans
- Develop and amend car park tariffs and recommended tariff changes to the clients and APCOA
- Identify and assist in the development of new business and growth within the contract
What Youll Bring:
- The ability to manage and motive a Team
- Previous experience within a people management and client facing role
- Good leadership skills and ability to work well in a team of people.
- Good communication skills both verbally and in written form.
- Ability to present to management level.
Why choose Us?
- Annual Salary £36,000
- 25 days holiday plus Bank Holidays
- Training and Development
- Pension
- Employee discount Scheme
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
If you have a passion for excellence, a knack for managing teams, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Portsmouth,England
Start: 22/10/2024
Salary / Rate: £36,000 Per annum
Posted: 2024-10-22 23:57:03
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Contract Support Administrator Wigan 30 Hours Per week Monday Friday - £20,020 Per annum
Are you an experienced Administrator?
Do you have experience working in the Parking industry?
Do you have a keen eye for detail?
If YES, then keep reading!
An exciting opportunity has arisen for an experienced administrator to join our friendly team.
This role is vital in supporting and reporting to the Contract Support Manager based in our Wigan Office, you will be responsible for day-to-day administration of the Network Rail contract, ensuring all deadlines are met.
What youll do:
- Provide Administrative Support to the Network Rail Contract Team
- Process Orders and Invoices for the Network Rail Contract
- Manage Staff Parking Application process and Database, ensuring compliance with DfT processes
- Manage the Station Taxi Application Process and Database
- Undertake back office processes for Car Park ANPR systems
- To continuously improve the SLA performance of the service provided by APCOA
- Ensure compliance with all contractual KPIs
What you'll bring:
Essential - 3 years experience in similar working environment
Essential - Extensive experience of Microsoft Office
Desirable Experience working within the Car Parking Industry
Desirable Previous Experience of Project Management
- Ability to maintain high attention to detail and produce accurate documentation
- Be able to plan and organise effectively and manage a multiple tasks concurrently
- Effective Communicator and confidence in liaising with Higher Levels of Management
- Self-motivated, independent and able to Manage your time effectively
- Adaptable and able to work in a changeable and fast paced environment
What we are offering:
- £20,020 per annum
- 30 hours per week, Monday to Friday
- 28 days holiday including BH
- Company Pension
- Training and Development
- Employee Discount scheme
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
This is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Wigan,England
Start: 22/10/2024
Salary / Rate: £20,020 Per annum
Posted: 2024-10-22 23:39:04
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Team Leader - Royal Berkshire hospital - Full Time - £24,000 Per Annum
Do you have experience managing and motivating a team?
Are you customer and client focused?
If YES, then this may be the next opportunity for you!
We are looking for a team leader to join our team at Royal Berkshire Hospital.
This role will assist the Contract Manager in ensuring the smooth delivery of the contract with operational responsibility.
Ensuring effective deployment of staff throughout the contract.
Having an active role in the efficient running of the car park facilities, whilst delivering continuous improvement in all these areas.
What you'll do
- To assist the management team in ensuring the smooth delivery of the contract with operational responsibility for day to day running of all allocated Car Parks
- Management and planning of resources including ensuring effective deployment of staff throughout the contract ensuring operational requirements are met.
- Continuous monitoring of activity, involving regular reporting on Key Performance Indicators to the Contracts Manager.
- To ensure the highest level of incident recording ensuring relevant parties are updated as required.
- Ensure the highest levels of customer service are maintained.
- Resolve all operational problems within the scope of the contract and prepare responses within established timeframes, to all service complaints and contractual issues raised.
What you'll bring
- Minimum of 2 years in a people management/supervisory role
- Strong people management skills including coaching, training and recruiting skills
- Good working knowledge of MS Office
- Strong commercial acumen
- Ability to present to Management level
- Able to operate effectively with the minimum of supervision
What well offer you
£24,000 Per Year
Pension
Training and Development
Employee Discount scheme
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
We want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Reading,England
Start: 22/10/2024
Salary / Rate: £24,000 Per Annum
Posted: 2024-10-22 23:33:03
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Service Delivery Assistant - Luton Airport - Flexible Hours - £13.39 Per Hour
Do you pride yourself on your customer service skills? Do you have a full UK driving license? Are you looking for a role where there is the potential for progression?
If you answered yes to these questions, then read on!
We are currently looking for Service Delivery Assistants at Luton airport who will be the face of our business, bringing outstanding customer service within the Airport sector.
You will be receiving holiday makers cars and driving them to our car park for the duration of their holiday and then preparing the vehicle for their return.
As a SDA you will contribute to a passionate and friendly team working in a fast-paced setting.
You'll get given every chance to progress within a company that invests in its people.
We celebrate individuality, and reward and recognise employees who go beyond the plate.
Could you bring your spark to our Team? Here's what you need to know before applying
What youll do
- Drivers will be familiar with each car controls and alarm systems before receiving from the customer.
- Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.
- Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.
- Understand and be fully familiar with our systems and equipment.
- Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
- Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
- Provide front line support in the event of equipment failure or customer distress.
- Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.
- Collaborate as part of a wider team.
What youll bring
- Evidence of strong communication and interaction with the public
- Full UK Drivers License with significant driving experience
- Basic IT Skills, MS Word, Office etc.
- Ability to multi-task
- Able to work under pressure
- Excellent verbal communication skills
- Smart and professional attitude
You are required to have had your driving licence for a minimum of 2 years with a maximum of 3 points
So, could you be our Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills.
Someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.
We'd love to hear from you.
We'll ensure you're rewarded for all your hard work, which is why we offer a competitive benefits package which includes but is not limited to:
What well offer you:
- Hourly rate of £13.39
- Employee Discount
- Training and Development
- Pension
- Uniform ....Read more...
Type: Contract Location: Luton,England
Start: 22/10/2024
Salary / Rate: £13.39 Per Hour
Posted: 2024-10-22 23:18:04
