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JOB DESCRIPTION
Job Summary
Modern Recreational Technologies® is seeking an experienced Product Manager to lead commercial execution across the Aquatics & Parks business segment, including the Ramuc®, Tuff Coat® and Woolsey® brands.
Reporting to the Vice President of Commercial Innovation, this role serves as the primary commercial owner for the Aquatics & Parks portfolio and translates enterprise strategy into segment-level execution.
The Product Manager will lead product/brand management, pricing, product roadmaps, commercialization, product launches, trade show execution, forecasting support, sales enablement, and the annual marketing calendar.
The successful candidate will work closely with Sales, RD&I, Operations, Finance, Digital Commerce, Content, and other cross-functional partners to ensure products are developed around meaningful customer and market needs, launched with speed and discipline, and supported throughout their lifecycle.
This is a high-impact, self-directed leadership position requiring strong business judgment, product management expertise, commercial acumen, and the ability to establish priorities and accountability across complex cross-functional initiatives.
Principle Duties and Responsibilities
Serve as the commercial leader and primary owner of execution for the Aquatics & Parks segment, aligned with the strategy established by the Vice President of Commercial Innovation.
Own product management across the Aquatics & Parks portfolio, including lifecycle management, portfolio health, positioning, and identification of opportunities, gaps, and risks.
Lead brand management and execution, ensuring consistent positioning, messaging, visual identity, and customer experience across channels.
Develop and maintain product pricing strategies with Finance and Sales, including competitive benchmarking, margin considerations, channel dynamics, and annual price planning.
Develop and maintain product roadmaps based on customer needs, market intelligence, competitive activity, business priorities, and long-term portfolio strategy.
Lead commercialization and go-to-market execution for new and existing products, ensuring cross-functional readiness across RD&I, Operations, Sales, Digital Commerce, and Content.
Manage product launches from commercial approval through market introduction, including positioning, pricing, packaging, forecasting, training, collateral, digital readiness, and launch measurement.
Develop and maintain competitive intelligence and customer insights to support product, pricing, brand, and portfolio decisions.
Support demand forecasting and annual planning with market, product, launch, promotional, and customer insights.
Lead SKU rationalization and portfolio optimization to improve focus, operational efficiency, profitability, and customer experience.
Own commercial requirements for packaging, labeling, product literature, catalogs, sales collateral, technical support materials, and other customer-facing assets.
Develop and manage the annual Aquatics & Parks marketing calendar, coordinating launches, campaigns, promotions, customer communications, digital initiatives, and industry events.
Own trade show and event management, including objectives, product focus, messaging, booth requirements, staffing coordination, lead strategy, budgets, and post-event follow-up.
Work directly with RD&I and laboratory resources to communicate market requirements, prioritize development needs, provide commercial input, and support timely commercialization.
Develop and coordinate product and commercial training for Sales, distributors, customers, applicators, and other stakeholders.
Lead sales enablement by ensuring Sales has clear positioning, competitive tools, product knowledge, collateral, launch support, and customer-facing resources.
Partner with the Digital Commerce Manager to optimize Aquatics & Parks products across company websites, marketplaces, and other digital channels.
Partner with the Content Manager on product, brand, social, video, photography, PR, email, and campaign content aligned with segment priorities.
Monitor performance of launches, brands, pricing initiatives, campaigns, trade shows, and portfolio actions and recommend corrective actions and future priorities.
Manage assigned commercial budgets and external resources with an emphasis on measurable return, speed, and efficient use of company resources.
Key Qualifications
5+ years of progressive experience in product management, brand management, commercial marketing, or a related commercial function.
Bachelor's degree in Marketing, Business, Chemistry, Engineering, or a related field; advanced degree preferred.
Preferred Qualifications
Experience in coatings, chemicals, aquatics, parks and recreation, coatings, recreational surfaces, industrial products, or a comparable technical market.
Demonstrated experience with product portfolio management, pricing, commercialization, and new product launches.
Strong financial and analytical skills with the ability to evaluate pricing, margin, forecasts, and commercial performance.
Strong oral and written communication skills.
Excellent organizational and project management skills.
Experience leading cross-functional teams and complex initiatives.
Ability to work effectively with RD&I, Sales, Operations, Finance, and technical teams.
Proficient in Microsoft Word, Excel, PowerPoint, CRM systems, and business analytics tools.
Candidate Profile
Proven leadership experience in product management, commercial marketing, brand management, or a related commercial function, preferably within coatings, chemicals, aquatics, recreational surfaces, coatings, or industrial products.
Strong commercial acumen with demonstrated experience managing product portfolios, pricing, product launches, and go-to-market initiatives.
Ability to translate customer, competitive, and market insights into actionable product and commercial strategies.
Highly organized, accountable, and comfortable leading cross-functional initiatives.
This position is designed for a senior commercial leader who can take ownership of the Aquatics & Parks portfolio, strengthen established brands, accelerate commercialization, and ensure the segment has the tools, products, positioning, and market support required to compete successfully.Apply for this ad Online! ....Read more...
Type: Permanent Location: Greensboro, North Carolina
Posted: 2026-10-16 15:11:52
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JOB DESCRIPTION
Job Summary
Modern Recreational Technologies® is seeking an experienced Product Manager, Marine & Fuel to lead commercial execution across the Marine and Fuel business segments, including the Pettit®, ValvTect® and Woolsey® brands.
Reporting to the Vice President of Commercial Innovation, this role serves as the primary commercial owner for the Marine & Fuel portfolio and translates enterprise strategy into segment-level execution.
The Product Manager will lead product management, brand management, pricing, product roadmaps, commercialization, product launches, trade show execution, forecasting support, sales enablement, and the annual marketing calendar.
The successful candidate will work closely with Sales, RD&I, Operations, Finance, Digital Commerce, Content, and other cross-functional partners to ensure products are developed around meaningful customer and market needs, launched with speed and discipline, and supported throughout their lifecycle.
This is a high-impact, self-directed position requiring strong business judgment, product management expertise, commercial acumen, and the ability to establish priorities and accountability across complex cross-functional initiatives.
Principle Duties and Responsibilities
Serve as the commercial leader and primary owner of execution for the Marine & Fuel segment, aligned with the strategy established by the Vice President of Commercial Innovation.
Own product management across the Marine & Fuel portfolio, including lifecycle management, portfolio health, positioning, and identification of opportunities, gaps, and risks.
Lead brand management and execution, ensuring consistent positioning, messaging, visual identity, and customer experience across channels.
Develop and maintain product pricing strategies with Finance and Sales, including competitive benchmarking, margin considerations, channel dynamics, and annual price planning.
Develop and maintain product roadmaps based on customer needs, market intelligence, competitive activity, business priorities, and long-term portfolio strategy.
Lead commercialization and go-to-market execution for new and existing products, ensuring cross-functional readiness across RD&I, Operations, Sales, Digital Commerce, and Content.
Manage product launches from commercial approval through market introduction, including positioning, pricing, packaging, forecasting, training, collateral, digital readiness, and launch measurement.
Develop and maintain competitive intelligence and customer insights to support product, pricing, brand, and portfolio decisions.
Support demand forecasting and annual planning with market, product, launch, promotional, and customer insights.
Lead SKU rationalization and portfolio optimization to improve focus, operational efficiency, profitability, and customer experience.
Own commercial requirements for packaging, labeling, product literature, catalogs, sales collateral, technical support materials, and other customer-facing assets.
Develop and manage the annual Marine & Fuel marketing calendar, coordinating launches, campaigns, promotions, customer communications, digital initiatives, and industry events.
Own trade show and event management, including objectives, product focus, messaging, booth requirements, staffing coordination, lead strategy, budgets, and post-event follow-up.
Work directly with RD&I and laboratory resources to communicate market requirements, prioritize development needs, provide commercial input, and support timely commercialization.
Develop and coordinate product and commercial training for Sales, distributors, customers, applicators, and other stakeholders.
Lead sales enablement by ensuring Sales has clear positioning, competitive tools, product knowledge, collateral, launch support, and customer-facing resources.
Partner with the Digital Commerce Manager to optimize Marine & Fuel products across company websites, marketplaces, and other digital channels.
Partner with the Content Manager on product, brand, social, video, photography, PR, email, and campaign content aligned with segment priorities.
Monitor performance of launches, brands, pricing initiatives, campaigns, trade shows, and portfolio actions and recommend corrective actions and future priorities.
Manage assigned commercial budgets and external resources with an emphasis on measurable return, speed, and efficient use of company resources.
Key Qualifications
5+ years of progressive experience in product management, brand management, commercial marketing, or a related commercial function.
Bachelor's degree in Marketing, Business, Chemistry, Engineering, or a related field; advanced degree preferred.
Preferred Qualifications
Experience in coatings, chemicals, marine, fuel additives, industrial products, or a comparable technical market.
Demonstrated experience with product portfolio management, pricing, commercialization, and new product launches.
Strong financial and analytical skills with the ability to evaluate pricing, margin, forecasts, and commercial performance.
Strong oral and written communication skills.
Excellent organizational and project management skills.
Experience leading cross-functional teams and complex initiatives.
Ability to work effectively with RD&I, Sales, Operations, Finance, and technical teams.
Proficient in Microsoft Word, Excel, PowerPoint, CRM systems, and business analytics tools.
Candidate Profile
Proven leadership experience in product management, commercial marketing, brand management, or a related commercial function, preferably within coatings, chemicals, marine, fuel additives, or industrial products.
Strong commercial acumen with demonstrated experience managing product portfolios, pricing, product launches, and go-to-market initiatives.
Ability to translate customer, competitive, and market insights into actionable product and commercial strategies.
Highly organized, accountable, and comfortable leading cross-functional initiatives.
This position is designed for a commercial leader who can take ownership of the Marine & Fuel portfolio, strengthen established brands, accelerate commercialization, and ensure the segment has the tools, products, positioning, and market support required to compete successfully.Apply for this ad Online! ....Read more...
Type: Permanent Location: Greensboro, North Carolina
Posted: 2026-10-16 15:11:50
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JOB DESCRIPTION
Quality Support Specialist
16154
Send Message to Team
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Basic info
Requisition Status
Open - Posted
Requisition Type
Standard
Requisition Number
16154
Requisition Title
Quality Support Specialist
Number of Openings
1
Business Justification
New Position
Languages
American English (Default)
Comments
Hiring team
Hiring Manager
Kjell Nykreim
National Training Manager - General Services
Recruiter
Laurel Hanson
Recruiter
Collaborator
Diniesha Bennett
Recruiting Coordinator
Actions
Requisition structure
Recruiting Type
Hourly
Organization
WTI Division, Tremco, Construction Products Group, RPM Inc.
Job Family
Service and Installation
Job Function
Primary Location
Indianapolis, IN, United States
Other Locations
Details
Worker Type
Employee
Job Type
Permanent
Job Shift
Regular or Temporary
Regular
Full Time or Part Time
Education Level
Minimum Salary
Maximum Salary
33
Pay Frequency
Weekly
Employee Referral Bonus
Midpoint Salary
Recruitment Method
Recruitment Cost
Bonus Percentage
FTE
Company Car
Relocation
In Budget
Current Employee (if a replacement)
Leave Date of Employee (if a replacement)
Required Date
Work From Home
Yes
Can this position be performed at the Global Service Center?
Please explain why / why not qualifies for Global Service Center
Work Requirements
Travel Required
Yes
Domestic Travel Frequency
International Travel Required
No
International Travel Frequency
Workdays
Posting description
Internal
External
Short Description
Description
GENERAL PURPOSE OF THE JOB:
The Quality Support Specialist educates WTI personnel on the proper use and application of products, providing installation training both on and off the roof.
They oversee large self-performed projects from start to finish, conducting intermittent inspections and performing post-completion inspections of smaller projects.
The QCS will conduct regular job site visits during the project and after project completion.
The goal is to provide consistency nationwide through proper roof repairs and the application of our products.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure proper execution and delivery of all WTI GS and GC self-performed roofing work.
Provide a variety of technical and application training sessions in both field and shop settings.
Provide hands-on application training and supervision of roof coatings and installation.
Attend pre-cons on large projects.
Be present at job start-ups to discuss the proper execution of the scope of work.
Visit the projects at specific intervals to assess the completed work and provide any direction or corrective advice.
Perform a pre-final inspection to ensure that the project has a zero-punch list.
Perform final inspections when needed.
Pre-project field inspections and technical support, including but not limited to:
Peel tests
Product testing
Product recommendations
Proper product installations
Post project completion inspection to ensure quality workmanship and proper utilization and application of materials.
Product diagnostic support to ensure that WTI is kept out of trouble due to misuse of products in the situation.
Conduct roof inspections, providing written reports and photo documentation.
Conduct on-site safety audits to ensure all safety requirements are met and consult with the safety team as needed.
Review and train on large warranty adjustment projects over ten (10) man days.
Communicate professionally both verbally and in writing with our Technicians, Foremen, Supervisors, Field Operations Managers, Regional Business Managers, Corporate Staff, and the Sales Team.
Complete daily reports including DTA's, Safety Audits, Truck Audits, and QC Inspection Reports as necessary and applicable.
Complete weekly/monthly activity reports as requested.
Support the region as needed when weather conditions prevent the fulfillment of daily job responsibilities.
Facilitate training in a classroom setting.
All other Quality Control Inspection related tasks or training as assigned by the manager.
Travel predominantly within assigned territory and nationally when needed, complete and submit expense reports on a timely basis.
CERTIFICATES, LICENSES, REGISTRATIONS:
OSHA 30 training OTHER SKILLS AND ABILITIES:
Strong roofing or building science mechanical aptitude.
Prior experience in a field service leadership role.
Practical computer application literacy (including Microsoft Office Suite and learning the necessary internal business systems)
In-depth technical understanding and extensive hands-on knowledge of applications of products.
Intimate knowledge of our product line.
This position is an autonomous role and requires self-motivation to manage a high level of independence.
Strong work ethic and ability to multitask.
Experience working with various types of technology and software.
Must have a valid driver's license and a clean driving record.
The salary range for applicants in this position generally ranges between $75,000 and $95,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Phoenix, Arizona
Posted: 2026-10-16 15:11:31
-
JOB DESCRIPTION
Quality Support Specialist
16154
Send Message to Team
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Basic info
Requisition Status
Open - Posted
Requisition Type
Standard
Requisition Number
16154
Requisition Title
Quality Support Specialist
Number of Openings
1
Business Justification
New Position
Languages
American English (Default)
Comments
Hiring team
Hiring Manager
Kjell Nykreim
National Training Manager - General Services
Recruiter
Laurel Hanson
Recruiter
Collaborator
Diniesha Bennett
Recruiting Coordinator
Actions
Requisition structure
Recruiting Type
Hourly
Organization
WTI Division, Tremco, Construction Products Group, RPM Inc.
Job Family
Service and Installation
Job Function
Primary Location
Indianapolis, IN, United States
Other Locations
Details
Worker Type
Employee
Job Type
Permanent
Job Shift
Regular or Temporary
Regular
Full Time or Part Time
Education Level
Minimum Salary
Maximum Salary
33
Pay Frequency
Weekly
Employee Referral Bonus
Midpoint Salary
Recruitment Method
Recruitment Cost
Bonus Percentage
FTE
Company Car
Relocation
In Budget
Current Employee (if a replacement)
Leave Date of Employee (if a replacement)
Required Date
Work From Home
Yes
Can this position be performed at the Global Service Center?
Please explain why / why not qualifies for Global Service Center
Work Requirements
Travel Required
Yes
Domestic Travel Frequency
International Travel Required
No
International Travel Frequency
Workdays
Posting description
Internal
External
Short Description
Description
GENERAL PURPOSE OF THE JOB:
The Quality Support Specialist educates WTI personnel on the proper use and application of products, providing installation training both on and off the roof.
They oversee large self-performed projects from start to finish, conducting intermittent inspections and performing post-completion inspections of smaller projects.
The QCS will conduct regular job site visits during the project and after project completion.
The goal is to provide consistency nationwide through proper roof repairs and the application of our products.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure proper execution and delivery of all WTI GS and GC self-performed roofing work.
Provide a variety of technical and application training sessions in both field and shop settings.
Provide hands-on application training and supervision of roof coatings and installation.
Attend pre-cons on large projects.
Be present at job start-ups to discuss the proper execution of the scope of work.
Visit the projects at specific intervals to assess the completed work and provide any direction or corrective advice.
Perform a pre-final inspection to ensure that the project has a zero-punch list.
Perform final inspections when needed.
Pre-project field inspections and technical support, including but not limited to:
Peel tests
Product testing
Product recommendations
Proper product installations
Post project completion inspection to ensure quality workmanship and proper utilization and application of materials.
Product diagnostic support to ensure that WTI is kept out of trouble due to misuse of products in the situation.
Conduct roof inspections, providing written reports and photo documentation.
Conduct on-site safety audits to ensure all safety requirements are met and consult with the safety team as needed.
Review and train on large warranty adjustment projects over ten (10) man days.
Communicate professionally both verbally and in writing with our Technicians, Foremen, Supervisors, Field Operations Managers, Regional Business Managers, Corporate Staff, and the Sales Team.
Complete daily reports including DTA's, Safety Audits, Truck Audits, and QC Inspection Reports as necessary and applicable.
Complete weekly/monthly activity reports as requested.
Support the region as needed when weather conditions prevent the fulfillment of daily job responsibilities.
Facilitate training in a classroom setting.
All other Quality Control Inspection related tasks or training as assigned by the manager.
Travel predominantly within assigned territory and nationally when needed, complete and submit expense reports on a timely basis.
CERTIFICATES, LICENSES, REGISTRATIONS:
OSHA 30 training OTHER SKILLS AND ABILITIES:
Strong roofing or building science mechanical aptitude.
Prior experience in a field service leadership role.
Practical computer application literacy (including Microsoft Office Suite and learning the necessary internal business systems)
In-depth technical understanding and extensive hands-on knowledge of applications of products.
Intimate knowledge of our product line.
This position is an autonomous role and requires self-motivation to manage a high level of independence.
Strong work ethic and ability to multitask.
Experience working with various types of technology and software.
Must have a valid driver's license and a clean driving record.
The salary range for applicants in this position generally ranges between $75,000 and $95,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Phoenix, Arizona
Posted: 2026-10-16 15:11:31
-
BUSINESS DEVELOPMENT MANAGER - FACILITIES MANAGEMENTMANCHESTER, WITH UK-WIDE TRAVEL£30,000-£35,000 BASIC + UNCAPPED COMMISSION + £80,000+ OTE
Are you a Business Development Manager with experience selling facilities management, commercial cleaning or outsourced services?
Get Recruited is partnering with an established, growing facilities management provider to recruit a Business Development Manager.
Supporting customers across commercial offices, manufacturing, education, logistics, warehousing and retail, the business provides contract services that help clients maintain clean, safe and well-managed premises.
With ongoing investment in digital marketing, lead generation and sales technology, this Business Development Manager opportunity offers warm enquiries, direct access to commercial leadership and significant earning potential.
This position would suit a Business Development Manager, Facilities Sales Manager, Commercial Cleaning Sales Manager or New Business Manager who understands service-led sales and can turn customer requirements into profitable, long-term contracts.
THE OPPORTUNITY:
As Business Development Manager, you'll work with facilities managers, property managers, procurement teams and business leaders to understand their sites, assess service requirements and develop tailored proposals.
Your focus will be qualifying and converting inbound and marketing-generated enquiries, alongside developing opportunities through referrals, networking and selected tenders.
Reporting to the Commercial Director, the Business Development Manager will work closely with Operations and Finance to ensure each proposal reflects the practical requirements of the site, protects margins and supports a successful mobilisation.
THE BUSINESS DEVELOPMENT MANAGER ROLE:
Win new facilities management and commercial cleaning contracts across a range of commercial sectors.
Qualify warm enquiries, understanding the customer's premises, current arrangements and reasons for reviewing their provider.
Build relationships with facilities managers, estates teams, property managers and procurement decision-makers.
Conduct site surveys to assess service scope, staffing levels, equipment, access arrangements and operational requirements.
Develop tailored proposals that address service quality, reliability, value for money and customer expectations.
Work with Operations and Finance to prepare accurate costings, pricing models and tender submissions.
Present proposals, negotiate commercial terms and convert opportunities into recurring service contracts and one-off projects.
Identify opportunities across additional sites and complementary facilities services.
Maintain accurate CRM records, manage follow-up activity and provide realistic sales forecasts.
Coordinate clear operational handovers covering service specifications, staffing assumptions, customer commitments and mobilisation requirements.
Achieve agreed revenue, gross profit and conversion targets.
THE PERSON:
Experience as a Business Development Manager, Facilities Sales Manager, Commercial Cleaning Sales Manager, Sales Manager or New Business Manager.
A background selling facilities management, contract cleaning or related outsourced services would be particularly advantageous.
A proven track record of winning recurring B2B service contracts and managing the full sales process.
Confident conducting site visits, identifying customer requirements and translating these into clear service proposals.
Strong commercial awareness, with an understanding of labour costs, service delivery costs, margins and contract values.
Able to build credibility with facilities, estates, property and procurement professionals.
Comfortable discussing service standards, contract expectations and operational delivery with customers and internal teams.
Organised and proactive, with strong proposal writing, follow-up and pipeline management skills.
A full UK driving licence and willingness to travel nationally.
THE BENEFITS:
£30,000-£35,000 basic salary.
Uncapped commission, with indicative OTE of £80,000+ depending on performance.
Warm enquiries supported by ongoing marketing investment.
Laptop and mobile phone.
Free parking.
Company pension scheme.
Team events and socials.
Training, development and progression opportunities.
Direct access to senior commercial leadership.
Modern CRM, reporting and proposal tools.
The opportunity to sell facilities services supported by technology, robotics and automation.
TO APPLY:
If you're a Business Development Manager, Facilities Sales Manager or Commercial Cleaning Sales Manager looking for your next opportunity, send your CV to Get Recruited for consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £35000.00 - £40000.00 per annum + +£80,000 OTE
Posted: 2026-10-16 14:25:40
-
Maintenance Manager - Manufacturing
Salary up to £65,000 + 32 days' holiday, increasing with service, Pension, Life insurance, Health plan, Health & wellbeing programme, Gym discounts, Cycle-to-work scheme, Free parking, Career development
Location - Staffordshire
An exciting opportunity has arisen for an experienced Maintenance Manager / Maintenance Plant Manager to take responsibility for maintenance operations across the company's manufacturing facilities.
As Maintenance Manager / Maintenance Plant Manager, you will lead and develop a skilled maintenance team, ensuring all plant, machinery, equipment, utilities and infrastructure operate safely, efficiently and reliably.
This is leadership role focused on preventative maintenance, predictive maintenance, plant reliability, reducing downtime, root cause analysis and continuous improvement.
Key Responsibilities
Lead, manage and develop the maintenance team, including technicians, electricians and mechanics, while promoting a strong culture of safety and continuous improvement.
Develop and implement preventative and predictive maintenance programmes to improve plant reliability, equipment performance, production efficiency and minimise downtime.
Lead root cause analysis, corrective actions, maintenance shutdowns, major repairs and engineering projects.
Manage CMMS systems, maintenance records, spare parts, budgets, contractors, suppliers and external service providers.
Monitor key maintenance KPIs including MTBF, MTTR, equipment uptime and OEE to drive performance improvements.
Ensure all maintenance activities meet HSE, ISO and company safety standards, including safety audits, risk assessments and inspections.
Work closely with Production, Engineering and Quality teams to improve manufacturing performance and introduce Lean Manufacturing, TPM and Reliability-Centred Maintenance (RCM) practices.
Promote a strong culture of safety, accountability, reliability and continuous improvement.
About You
You will ideally have experience as a Maintenance Manager, Maintenance Plant Manager, Engineering Manager, Maintenance Engineering Manager, Senior Maintenance Engineer or Engineering Maintenance Manager, with a strong understanding of manufacturing plant and machinery.
You should have:
Strong mechanical and electrical maintenance knowledge, with experience across pneumatic, hydraulic and PLC-controlled systems.
Relevant engineering qualifications, including 18th Edition, with experience using CMMS systems and Microsoft Office.
Good understanding of industrial H&S, maintenance best practice, contractors, suppliers and budgets.
Proven ability to improve plant reliability, equipment uptime and maintenance performance, with strong leadership, communication, analytical and problem-solving skills.
Experience with Lean Manufacturing, TPM or RCM is advantageous, as are CMRP or Certified Maintenance Manager qualifications.
Apply today for this Maintenance Manager / Maintenance Plant Manager opportunity by contacting Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd - 07398 204832 /
JOB REF: 4392RCA Maintenance Plant Manager
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know - we're here to support you.
....Read more...
Type: Permanent Location: Stoke-on-Trent, England
Start: 16/11/2026
Salary / Rate: £55000 - £65000 per annum + Pension, Life insurance, Health plan,
Posted: 2026-10-16 14:04:30
-
We are seeking an ambitious and commercially driven Regional Business Manager to take ownership of a defined geographic territory and drive sales growth across existing and prospective customers within the electronics and engineering sectors.
Reporting to the Regional Sales Manager, you will be responsible for developing long-term customer relationships, increasing sales and profitability, and growing a portfolio of customers across Berkshire, Guilford, Slough and Kingston upon Thames.
You will be responsible for selling a broad portfolio of electronic components, including passive components, EMC components and capacitors, working closely with customers throughout the complete project lifecycle - from initial design concept through to production.
Key Responsibilities for the Regional Business Manager job covering South West:
Grow sales and profitability across your assigned territory by increasing active projects, customer numbers and customer spend.
Sell a portfolio of electronic components, with a particular focus on passive components, EMC components and capacitors.
Develop strong, long-term relationships with existing customers while identifying and converting new business opportunities.
Increase engagement and sales activity across multiple customer accounts and establish multiple points of contact within each organisation.
Identify opportunities for the company's electronic component portfolio within new and existing customer projects.
Conduct regular customer visits and maintain an active presence across your territory through both face-to-face and remote engagement.
Manage customer projects from initial design concept through to production, supporting customers throughout the complete project lifecycle.
Work closely with design engineers, engineering teams, procurement and purchasing departments to understand technical and commercial requirements.
Introduce and promote suitable passive components, capacitors and EMC components based on customer applications and project requirements.
Provide a highly personalised technical account management service, developing a deep understanding of each customer's business, products and future requirements.
Identify high-potential prospects through market research, territory analysis and proactive business development.
Take full commercial responsibility for your territory, ensuring customer numbers, activity levels, project opportunities and spend increase in line with business growth objectives.
Conduct regular territory management reviews to identify opportunities for growth and improvement.
Negotiate effectively with customers to secure new projects, increase account penetration and maximise commercial returns.
Build relationships at multiple levels within customer organisations to develop long-term partnerships.
Represent the company's electronic component and EMC product range professionally across the UK market.
Work collaboratively with internal technical and commercial teams to ensure customer requirements and projects are successfully delivered.
The Regional Business Manager, South West will ideally have:
A Bachelor's degree, preferably in Electronics, Electrical Engineering, Electronic Engineering or another relevant engineering discipline.
Proven sales success within a relevant product, service, engineering, electronics or OEM environment.
Experience selling electronic components, ideally including passive components, capacitors, EMC components or related products.
Experience working within a design-led technical sales environment.
A proven ability to work with design, engineering, procurement and/or purchasing teams.
Experience selling into OEMs, manufacturers or engineering-led organisations.
Experience managing projects through a longer sales cycle, ideally from design concept through to production.
An understanding of project-based sales and typical 6-24 month sales cycles.
Strong commercial awareness with excellent negotiation and influencing skills.
A high level of intellectual curiosity, analytical ability and problem-solving skills.
A genuine desire to develop professionally and build a successful career in technical sales and business development.
High energy, resilience and a strong motivation to achieve and exceed sales targets.
Excellent communication and relationship-building skills.
The flexibility and willingness to travel nationally, with some international travel required.
A full UK driving licence.
Apply Now
If you have a proven track record in technical sales, electronics sales, electronic component sales, passive component sales, EMC sales, capacitor sales, engineering sales, OEM sales or business development, and are looking for a role offering genuine South West territory ownership and significant growth potential, we would like to hear from you.
Please send you cv over to nking@redlinegroup.Com or call 01582 878839 ....Read more...
Type: Permanent Location: South West England, England
Start: ASAP
Salary / Rate: £35000 - £50000 per annum
Posted: 2026-10-16 13:46:33
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An outstanding opportunity has arisen for an experienced SEND Schools Commissioning & Delivery Lead to take charge of developing new SEN educational facilities/schools, managing all pre-opening activities to ensure the infrastructure is fully ready for occupation
Our client already has buildings therefore you'd play a key role guiding each project from early planning through to operational mobilisation.
Bridging the gap between educational strategy, infrastructure and pupil placement for Special Educational Needs and Disabilities (SEND)
Our client is based in Bromley, Kent; however the role will involve some travel in South East England.
The role is ideal for a professional with previous experience in commissioning and project delivery within education, SEND or children's services
As the Schools Commissioning & Delivery Lead your key responsibilities include:
Lead day to day project management across planning, design, regulatory submissions and mobilisation
Coordinate feasibility studies, timelines, risk logs and delivery plans
Work closely with architects, contractors, local authorities and internal teams
Support the development of operational frameworks, staffing models, policies and systems
Ensure compliance with SEND Code of Practice, safeguarding requirements and Ofsted expectations
Prepare project documentation, progress reports and readiness assessments
Support pre‑opening activities
Ensure each school project is delivered on time, within scope and to the required quality standards
The following skills and experience would be preferred and beneficial for the role:
Experience delivering complex and detailed projects in education, SEN, social care or a related field
Strong understanding of SEND legislation, commissioning, and regulatory processes
Knowledge of Ofsted requirements
Excellent organisational and project management skills
Confidence working with multi agency partners and senior stakeholders
A proactive, solutions focused approach
A commitment to inclusive, child centred practice
*
*To be considered for this position you must have previous experience in commissioning and project delivery within education, SEND or children's services
*
*
The successful School Commissioning/Delivery Lead will receive an amazing salary of £65,000 - £72,000 per annum DOE.
This exciting role is a permanent full time role working 40 hours a week.
In return for your hard work and commitment you will receive the following generous benefits:
25 Days holiday plus bank holidays
Enhanced DBS for children and adult workforce certificate paid for
*
Contributory Pension Scheme
Discretionary Company Bonus Scheme
Annual Salary Review
Refer a Friend Scheme rewarding up to £500 for each person you refer
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Blue Light Card
Team Appreciation Days
Reference ID: 7389
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: South London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £65000 - £72000 per annum
Posted: 2026-10-16 13:29:28
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SALES ACCOUNT MANAGER / KEY ACCOUNT MANAGER - COMMERCIAL LANDSCAPING MANCHESTER, HYBRID WORKING £35,000 - £40,000 BASIC + PERFORMANCE-RELATED BONUS + EXCELLENT BENEFITS
Are you a Sales Account Manager or Key Account Manager with experience in commercial landscaping, grounds maintenance, construction or environmental services?
Get Recruited is working with an established commercial landscaping business that is investing in its sales team and looking for a Sales Account Manager / Key Account Manager to support its next stage of growth.
Working with commercial clients, local authorities and sports facilities, the business delivers services across soft and hard landscaping, grounds maintenance and tree management.
This is an excellent opportunity for a Sales Account Manager who enjoys building long-term relationships, understanding client requirements and growing the value of existing accounts.
If you're a Key Account Manager, Sales Account Manager, Account Manager, Client Relationship Manager or Technical Account Manager looking for ownership and progression, this could be your next move.
THE SALES ACCOUNT MANAGER / KEY ACCOUNT MANAGER ROLE:
As Sales Account Manager / Key Account Manager, your main focus will be managing and developing client relationships, retaining contracts and identifying opportunities to increase business across your accounts.
Manage a portfolio of commercial accounts, building strong relationships with clients and key decision-makers.
Act as the main commercial contact, understanding client priorities and ensuring their requirements are communicated to internal teams.
Hold regular account reviews and site meetings to discuss service delivery, upcoming projects and additional requirements.
Identify opportunities to introduce further services across landscaping, grounds maintenance and tree management.
Manage contract renewals, prepare proposals and negotiate commercial terms to support retention and profitable growth.
Work closely with design, landscaping, operational and tender teams to develop solutions and quotations.
Monitor client satisfaction and coordinate with operational teams to resolve issues promptly.
Develop account plans, maintain accurate CRM records and forecast account growth and renewal opportunities.
Generate additional opportunities through referrals, existing client networks and targeted prospecting.
Use CRM systems, sales data and relevant AI tools to improve account planning, communication and follow-up.
THE PERSON:
Experience as a Sales Account Manager, Key Account Manager, Account Manager, Client Relationship Manager or Technical Sales Manager within a relevant sector.
A background in commercial landscaping, grounds maintenance, construction, environmental services or a closely related industry.
An understanding of soft landscaping, hard landscaping, landscape design or commercial maintenance contracts would be particularly valuable.
A commercially minded Sales Account Manager who can retain clients, strengthen relationships and identify opportunities to grow accounts.
Confident managing client meetings, discussing technical requirements and working with operational teams.
Experience preparing quotations, supporting tenders, negotiating terms or managing contract renewals.
Strong organisation and follow-up skills, with the ability to manage multiple accounts and priorities.
Experience using CRM systems, sales data or AI tools would be advantageous.
An ambitious Key Account Manager who wants to contribute to a growing sales team and develop their career.
THE BENEFITS:
£35,000-£40,000 basic salary, depending on relevant experience.
Performance-related bonus opportunity.
Flexible hybrid working arrangements.
20 days annual leave plus bank holidays, with incremental annual leave.
Free gym / golf membership for you and a nominated person, depending on location.
Employee health cash plan.
Pension scheme and company sick pay.
Genuine career progression.
Training and development opportunities.
TO APPLY:
If you're an ambitious Sales Account Manager / Key Account Manager looking to build lasting client relationships and grow commercial accounts, we'd love to hear from you!
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Lancashire, England
Start: ASAP
Salary / Rate: £35000.00 - £40000.00 per annum + Hybrid + Commissions + Bonus
Posted: 2026-10-16 11:49:34
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Engineering Project Manager - Automation / Robotics
Are you an experienced, Cambridge based Engineering Project Manager with a strong background in automation, hardware, and software delivery? Do you want to take ownership of exciting projects within an innovative robotics company developing cutting-edge autonomous technology for real-world agricultural environments?
If so, our client is looking to hire an Engineering Project Manager based in Cambridge, leading the delivery of complex automated products across engineering, manufacturing, suppliers, and field operations, supporting customers in the UK, Australia, and the USA.
Key responsibilities:
Lead end-to-end delivery of complex engineering projects, from initial planning and development through system integration, validation, manufacture, and deployment
Develop and manage project plans covering milestones, budgets, resources, dependencies, risks, and critical-path activities
Coordinate cross-functional teams across mechanical, electrical, software, embedded systems, manufacturing, and field operations
Manage project governance, including risks, issues, change control, status reporting, stakeholder communication, and escalation.
Work closely with technical leads to resolve blockers, prioritise defects, and ensure product safety, quality, reliability, and performance
Oversee system integration, verification, commissioning, field trials, and the transition from engineering development into repeatable manufacture
To be successful, you should have:
Proven experience as an Engineering Project Manager delivering complex hardware and software projects within automation, robotics, mechatronics, or a related engineering environment
Strong experience managing project scope, schedules, budgets, resources, dependencies, risks, and stakeholder expectations
A solid technical understanding of integrated engineering systems, with the ability to work effectively alongside multidisciplinary engineering teams
Experience using Jira, Kanban boards, and project timelines to manage engineering and software delivery
To apply for this Engineering Project Manager - Automation / Robotics opportunity based in Cambridge, please send your CV to NDrain@redlinegroup.Com or call 01582 878828.
....Read more...
Type: Permanent Location: Cambridge, England
Start: ASAP
Salary / Rate: £45000 - £70000 per annum
Posted: 2026-10-16 11:37:23
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We are seeking an experienced Engineering Maintenance Manager to join a market-leading manufacturing organisation at its Walsall manufacturing facility.
The site has undergone significant multi-million-pound capital investment, introducing modern manufacturing technology, automated production equipment and enhanced engineering capabilities.
The position offers genuine autonomy, substantial investment in engineering infrastructure and excellent long-term career development opportunities within a well-established manufacturing group.
What's in it for you as Engineering Maintenance Manager:
£70,000 basic salary, rising to £75,000 after 6 months
Double-digit annual company bonus
Double-digit company pension contribution
25 days annual leave plus statutory bank holidays, increasing with service
Extensive training, professional development and career progression opportunities
On-site electrical car charging
Opportunity to manage engineering operations at a site benefiting from major capital investment
Autonomy to shape maintenance strategies, improve reliability and develop engineering performance
Long-term career prospects within a market-leading manufacturing organisation
Key Responsibilities of the Engineering Maintenance Manager:
Lead, develop and manage the site engineering and maintenance teams
Take ownership of engineering performance, maintenance strategy and plant reliability
Develop and implement structured preventative and planned maintenance programmes
Drive improvements in equipment availability, OEE and production efficiency
Establish a proactive maintenance culture, reducing reactive maintenance and unplanned downtime
Optimise the use of CMMS systems to improve maintenance planning, reporting and asset management
Implement TPM, continuous improvement and reliability-centred maintenance methodologies
Manage engineering budgets, maintenance expenditure and external contractors
Support ongoing capital investment projects, equipment upgrades and commissioning activities
Ensure engineering compliance, statutory inspections and the highest standards of health and safety
Work closely with production and operational management to deliver continuous improvements in site performance
Key Requirements to Apply for the Engineering Maintenance Manager Vacancy:
A recognised Mechanical or Electrical Engineering qualification
Proven experience managing engineering and maintenance teams within a manufacturing environments
Strong technical knowledge of automated production equipment and industrial maintenance
Demonstrable experience improving plant reliability, reducing downtime and implementing proactive maintenance strategies
Good understanding of TPM, preventative maintenance and asset care methodologies
Experience working with CMMS systems and structured maintenance planning
Strong leadership skills with the ability to develop, motivate and manage engineering teams
Experience managing maintenance budgets and engineering expenditure
A strong commitment to health, safety and engineering compliance
Experience supporting capital investment, equipment installation or commissioning projects would be advantageous
Candidate Background for the Engineering Maintenance Manager Vacancy Candidates should demonstrate strong engineering leadership, a proactive approach to maintenance management and a proven track record of improving plant reliability and operational performance. With a highly competitive remuneration package, significant investment in the manufacturing facility and excellent opportunities for professional development, this represents an outstanding opportunity to progress your engineering management career.APPLY NOW! ....Read more...
Type: Permanent Location: Walsall, England
Start: ASAP
Salary / Rate: £70000.00 - £75000.00 per annum + Bonus, exc benefits
Posted: 2026-10-16 09:59:36
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Lab & Transformation Manager - Optical Lens Manufacturing
Full Time | Buckinghamshire | Leading Ophthalmic Lens Manufacturer
Zest Optical are working with a leading ophthalmic lens manufacturer to recruit an experienced Lab & Transformation Manager.
This senior position would suit an experienced Optical Lab Manager, Optical Laboratory Manager or Optical Production Manager with a strong background in ophthalmic lens manufacturing.
You will lead a large optical lens production facility, with overall responsibility for a team of approximately 42 people across multiple laboratory departments.
You will manage operational performance while developing the people, processes and technology needed to support the laboratory's future growth.
Working closely with the Operations Director, Engineering and Quality Assurance teams, you will maintain excellent production standards and develop a clear transformation strategy for the optical laboratory.
The salary and wider package will be discussed with you in full before your CV or any personal details are shared with the client.
Key Responsibilities
Lead, manage and develop a laboratory production team of approximately 42 people
Oversee production across surfacing, inspection, spin tinting, dip tinting, hard coating, anti-reflective coating, final inspection, remote edging, glazing order entry and glazing
Plan and coordinate production activity to achieve quality, service and customer delivery targets
Monitor daily and weekly operational performance against agreed KPIs
Identify production and service risks and develop appropriate contingency plans
Review existing processes and implement improvements to productivity, quality and workflow
Develop and deliver a clear transformation strategy for the laboratory
Support the introduction of new technology, equipment, systems and production methods
Work closely with Engineering, Quality Assurance and Customer Service to improve operational performance
Provide regular reporting on production performance, defects, rejects and areas for improvement
Develop team capability through coaching, training, cross-training and performance management
Manage departmental costs and contribute to annual budget planning
Maintain compliance with SOPs, health and safety requirements, PPE policies and relevant UK legislation
Recruit and develop team members with the skills required to support current operations and future growth
Lead technical and laboratory performance meetings with internal and external stakeholders
About You
You must be an experienced operational leader with a strong background in ophthalmic lens manufacturing and a thorough understanding of lens production processes.
You will also have:
Significant experience in a laboratory or production management role within ophthalmic lens manufacturing
Strong technical knowledge of surfacing, coating, glazing and optical lens production processes
A proven ability to lead, manage and develop a sizeable production team
Experience managing operational performance through KPIs and performance metrics
Knowledge of continuous improvement and Lean manufacturing principles
Experience delivering process improvements and operational change
A track record of improving productivity, quality and customer service
Strong analytical, problem-solving and decision-making skills
The ability to manage multiple priorities and projects within demanding timescales
Excellent communication, negotiation and stakeholder management skills
A good understanding of quality systems, SOPs and health and safety requirements
Strong IT skills and the ability to produce clear operational reports
A calm, organised and commercially aware approach
Experience supporting transformation, automation or wider business improvement programmes would be highly desirable.
A Lean Six Sigma, Level 4 Diploma for Ophthalmic Technicians, SMC (Tech), ABDO or equivalent qualification would be beneficial, although this is not essential.
Benefits
Discretionary annual bonus
Company pension scheme
Life assurance
Private healthcare
Employee assistance and wellbeing support
Ongoing professional development opportunities
The opportunity to lead a highly skilled optical production facility and influence the future direction of a recognised industry leader
Apply
To apply for this Lab & Transformation Manager - Optical Lens Manufacturing position in Buckinghamshire, please submit your CV through Zest Optical.
This opportunity may also suit candidates currently working as an Optical Lab Manager, Optical Laboratory Manager, Optical Production Manager, Lens Production Manager or Ophthalmic Laboratory Manager.
All applications will be handled confidentially.
The salary and complete employment package will be discussed with you before your CV or personal details are shared with the client.
Applicants must have the right to work in the UK.
Sponsorship is not available for this position.
Send us a message on Whatsapp! ....Read more...
Type: Permanent Location: Buckinghamshire, England
Salary / Rate: Bonus
Posted: 2026-10-16 08:50:33
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.NET Developer
(Tech stack: .NET Developer, .NET 10.0, ASP.NET Core, C# 14, .NET MAUI, ML.NET, Azure AI, GitHub Copilot, Docker, Kubernetes, .NET Aspire, CI/CD, HTML Living Standard, CSS Living Standard, Programmer, Full Stack Engineer, Architect, .NET Developer)
Established in 1962 our client is a leading global media company; its commercial arm comprises of some of the largest television channels across the Globe and market leading cinema screen advertising businesses.
We are seeking several .NET Developer to work alongside Microsoft's very own consultants on the launch of a brand new online application that will allow its viewers to screen and download its hugely popular TV shows.
.NET Developer applicants should be experienced in: .NET, .NET Core, C# and Azure SQL.
You should have a strong grasp of object orientated (OO) development principles.
Our client can provide you with industry recognized training in: .NET 10.0, ASP.NET Core, C# 14, .NET MAUI, ML.NET, Azure AI, GitHub Copilot, Docker, Kubernetes, .NET Aspire, CI/CD, HTML Living Standard, CSS Living Standard, Agile, TDD, BDD and MongoDB.
You will follow a structured a career development programme with the view to being promoted to the position of Team Leader / Development Manager of your own department within 12 months.
This is an exciting opportunity to work on a ground breaking Greenfield project that has attracted much attention in the trade press.
Location: London, UK / Remote Working
Salary: £60,000 - £80,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC
NC/NET/130 ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £60000 - £80000 per annum + Bonus + Pension + Benefits
Posted: 2026-10-16 02:00:03
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JOB DESCRIPTION
Technical Service Representative
Salary: $70,000 - $90,000 annually
Department: Sales
Reports To: Regional Sales Manager
FLSA Status: Exempt
Position Summary
The Technical Service Representative is responsible for providing technical expertise and service support to customers within an assigned territory.
This position works directly with customers to optimize coating performance, resolve process issues, conduct product evaluations, provide training, and support new product implementations.
The role serves as a key technical resource, partnering with customers and internal teams to ensure customer satisfaction and product success.
[FWK - Tech...esentative | Word]
Essential Duties and Responsibilities
Serve as the primary technical resource for assigned customers and territory accounts.
Analyze customer issues and recommend solutions to improve product performance and application processes.
Conduct on-site product testing, evaluations, and process refinements.
Provide customer training on products, application techniques, and best practices.
Support equipment installations, startups, and technical troubleshooting activities.
Evaluate coating performance and assist customers with quality improvement initiatives.
Document service activities, technical findings, and customer recommendations in a timely manner.
Conduct process audits and identify opportunities for operational improvement.
Collaborate with laboratory, operations, product development, and sales teams to resolve complex technical issues.
Maintain a strong working knowledge of company products, technologies, and industry trends.
Represent FinishWorks professionally at customer facilities, trade shows, and industry events.
Travel throughout assigned territories to support customer needs.
Prepare regular reports on customer activities, technical support efforts, and project progress.
Perform additional duties and special projects as assigned.
[FWK - Tech...esentative | Word]
Qualifications
Required
High school diploma or equivalent required.
Minimum one year of industrial finishing, coatings, manufacturing, laboratory, or related technical experience.
Valid driver's license and ability to travel extensively.
Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Proficiency with Microsoft Office applications.
Preferred
Experience with industrial wood coatings, paint systems, or finishing applications.
Experience conducting customer training programs.
Technical laboratory or formulation experience.
Experience working directly with manufacturing customers.
[FWK - Tech...esentative | Word]
Benefits
Competitive salary range of $70,000 - $90,000
Medical, dental, and vision insurance
401(k) with company match
Paid vacation and holidays
Company-paid life insurance
Career development opportunities
Travel and customer-facing technical experienceApply for this ad Online! ....Read more...
Type: Permanent Location: Shipshewana, Indiana
Posted: 2026-10-15 23:12:50
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JOB DESCRIPTION
Technical Service Representative
Salary: $70,000 - $90,000 annually
Department: Sales
Reports To: Regional Sales Manager
FLSA Status: Exempt
Position Summary
The Technical Service Representative is responsible for providing technical expertise and service support to customers within an assigned territory.
This position works directly with customers to optimize coating performance, resolve process issues, conduct product evaluations, provide training, and support new product implementations.
The role serves as a key technical resource, partnering with customers and internal teams to ensure customer satisfaction and product success.
[FWK - Tech...esentative | Word]
Essential Duties and Responsibilities
Serve as the primary technical resource for assigned customers and territory accounts.
Analyze customer issues and recommend solutions to improve product performance and application processes.
Conduct on-site product testing, evaluations, and process refinements.
Provide customer training on products, application techniques, and best practices.
Support equipment installations, startups, and technical troubleshooting activities.
Evaluate coating performance and assist customers with quality improvement initiatives.
Document service activities, technical findings, and customer recommendations in a timely manner.
Conduct process audits and identify opportunities for operational improvement.
Collaborate with laboratory, operations, product development, and sales teams to resolve complex technical issues.
Maintain a strong working knowledge of company products, technologies, and industry trends.
Represent FinishWorks professionally at customer facilities, trade shows, and industry events.
Travel throughout assigned territories to support customer needs.
Prepare regular reports on customer activities, technical support efforts, and project progress.
Perform additional duties and special projects as assigned.
[FWK - Tech...esentative | Word]
Qualifications
Required
High school diploma or equivalent required.
Minimum one year of industrial finishing, coatings, manufacturing, laboratory, or related technical experience.
Valid driver's license and ability to travel extensively.
Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Proficiency with Microsoft Office applications.
Preferred
Experience with industrial wood coatings, paint systems, or finishing applications.
Experience conducting customer training programs.
Technical laboratory or formulation experience.
Experience working directly with manufacturing customers.
[FWK - Tech...esentative | Word]
Benefits
Competitive salary range of $70,000 - $90,000
Medical, dental, and vision insurance
401(k) with company match
Paid vacation and holidays
Company-paid life insurance
Career development opportunities
Travel and customer-facing technical experienceApply for this ad Online! ....Read more...
Type: Permanent Location: Shipshewana, Indiana
Posted: 2026-10-15 23:12:30
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JOB DESCRIPTION
Technical Service Representative
Salary: $70,000 - $90,000 annually
Department: Sales
Reports To: Regional Sales Manager
FLSA Status: Exempt
Position Summary
The Technical Service Representative is responsible for providing technical expertise and service support to customers within an assigned territory.
This position works directly with customers to optimize coating performance, resolve process issues, conduct product evaluations, provide training, and support new product implementations.
The role serves as a key technical resource, partnering with customers and internal teams to ensure customer satisfaction and product success.
[FWK - Tech...esentative | Word]
Essential Duties and Responsibilities
Serve as the primary technical resource for assigned customers and territory accounts.
Analyze customer issues and recommend solutions to improve product performance and application processes.
Conduct on-site product testing, evaluations, and process refinements.
Provide customer training on products, application techniques, and best practices.
Support equipment installations, startups, and technical troubleshooting activities.
Evaluate coating performance and assist customers with quality improvement initiatives.
Document service activities, technical findings, and customer recommendations in a timely manner.
Conduct process audits and identify opportunities for operational improvement.
Collaborate with laboratory, operations, product development, and sales teams to resolve complex technical issues.
Maintain a strong working knowledge of company products, technologies, and industry trends.
Represent FinishWorks professionally at customer facilities, trade shows, and industry events.
Travel throughout assigned territories to support customer needs.
Prepare regular reports on customer activities, technical support efforts, and project progress.
Perform additional duties and special projects as assigned.
[FWK - Tech...esentative | Word]
Qualifications
Required
High school diploma or equivalent required.
Minimum one year of industrial finishing, coatings, manufacturing, laboratory, or related technical experience.
Valid driver's license and ability to travel extensively.
Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Proficiency with Microsoft Office applications.
Preferred
Experience with industrial wood coatings, paint systems, or finishing applications.
Experience conducting customer training programs.
Technical laboratory or formulation experience.
Experience working directly with manufacturing customers.
[FWK - Tech...esentative | Word]
Benefits
Competitive salary range of $70,000 - $90,000
Medical, dental, and vision insurance
401(k) with company match
Paid vacation and holidays
Company-paid life insurance
Career development opportunities
Travel and customer-facing technical experienceApply for this ad Online! ....Read more...
Type: Permanent Location: Shipshewana, Indiana
Posted: 2026-10-15 23:12:27
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As Area Sales Manager you will be joining a highly successful global market leader who are leaders in their market.
The role is field based covering the East Anglia territory building the customer base effectively meeting customer needs, developing a strong sales pipeline.
The role is full time and permanent offering a salary of between £40,000 and £41,000 (including London weighting) with excellent commission opportunities and an OTE of circa £53,200.
Being a territory role ideal location would be in Chelmsford covering the East Anglia area with easy access to the motorway network.
Key Accountabilities for the Area Sales Manager:
Identifying opportunities across a territory through research, data and networking
Develop and maintain expert knowledge of the market requirements
Promotion of products to all key accounts and end to end user
Managing the revenue of your own territory developing prospects, following up on opportunities
Achieving territory sales by cold calling, appointment setting, site surveys and demonstrations
Achieving calls to target groups on a monthly basis
Follow up on sales leads
Grow your own pipeline working to KPIs
Develop key client relationships and contacts to gain traction
Participate in in team projects likes new product launches and terms changes
Develop and maintain strong relationships with all internal teams to optimise efficiencies
Develop a qualified pipeline
Work closely with internal teams providing product feedback, market trends and competitor information
Key Skills Required for the Area Sales Role:
Experience in a field business development/area sales manager role
Proven track record in B2B sales
Cold calling, prospecting, business development experience
High levels of customer service
Ability to organise your own time effectively
Excellent negotiation and influencing skills
Confident communication skills
Ability to establish and nurture client relationships
High levels of own initiative, energy and drive
What's in it for you?
Salary of between £40,000 and £45,000
Commission and OTE circa £53,200
A company vehicle, fully expensed fuel card
Some overnight stays
You will receive a comprehensive induction plan to the company and role with plenty of support.
The role has a salary of between £40,000 and £41,000 with excellent commission opportunities and an OTE £53,200, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, private healthcare, critical illness cover, sick pay, staff discounts, social events, and more!
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
....Read more...
Type: Permanent Location: Chelmsford, England
Start: 01/11/2026
Duration: permanent
Salary / Rate: £40000 - £41000 per annum + OTE £53,200
Posted: 2026-10-15 17:41:27
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Role: Quality & Chemical Compliance Specialist
Salary: Highly Competitive + £1,000 Annual Bonus
Location: Outskirts of Maidstone
Contract Type: Full-time, Permanent
Hours: Monday to Friday, 8:00am-4:30pm
KHR is working with a leading manufacturer to recruit a Quality & Chemical Compliance Specialist to support quality control, process chemistry, manufacturing, chemical management, water/effluent treatment, and environmental compliance across its manufacturing site.
You will play an important role in maintaining quality, monitoring/controlling process chemistry and biocide programs, internal audits, managing chemicals, COSHH requirements, and supporting water/effluent treatment.
You will also contribute to hygiene standards, GMP requirements and compliance with ISO 9001, ISO 14001, MCERTS and BS EN 15593, while identifying opportunities to improve process efficiency, reduce costs and maintain safe, compliant operations.
Key Responsibilities
- Monitor chemical processes and treatment programmes, ensuring they meet operational and quality requirements while maintaining cost efficiency.
- Monitor chemical stocks and usage, maintain accurate records and coordinate replenishment.
- Carry out routine quality control checks and ensure testing equipment is maintained, calibrated and fit for purpose.
- Undertake sampling, testing and analysis to support water treatment and effluent management.
- Maintain chemical safety documentation, COSHH assessments and relevant quality and hygiene records.
- Work with production teams and external suppliers to improve process performance, chemical efficiency and cost control.
- Support compliance with quality management systems, environmental standards and site procedures.
- Identify opportunities for continuous improvement across quality, chemical management and operational processes.
- Provide technical support and deputise for the Manufacturing Development Manager when required.
- Participate in an on-call rota and attend meetings or projects away from site when necessary, occasionally involving overnight stays.
What We're Looking For
- Previous experience in manufacturing, quality control, process technology, laboratory testing or a similar technical environment.
- Knowledge of chemical processes, chemical handling, process monitoring or chemical management.
- An understanding of quality control, testing procedures and quality management systems, including ISO 9001.
- Familiarity with COSHH requirements and safe chemical handling practices.
- The ability to carry out testing, interpret results and investigate issues methodically.
- Good organisational skills, with the ability to manage chemical stocks, maintain accurate records and coordinate routine activities.
- An understanding of water treatment, effluent management or environmental compliance would be advantageous but not essential.
- Experience with ISO 14001, MCERTS, BS EN 15593, GMP or internal auditing would be beneficial.
- A willingness to participate in an on-call rota and attend meetings or projects away from site when necessary, occasionally involving overnight stays.
Benefits
- Highly competitive salary, dependent on experience.
- Annual bonus of up to £1,000.
- Private medical cover.
- Onsite gym and canteen.
- Breakout area with table tennis and pool table.
- Employee wellbeing activities throughout the year.
At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word.
Thank you.
Knowledge House Resourcing Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd.
Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Maidstone, England
Start: 16/11/2026
Salary / Rate: Great + £1,000 Bonus + Benefits
Posted: 2026-10-15 17:05:21
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SALES EXECUTIVE MANCHESTER £30,000 - £35,000 + £80,000 OTE Are you a Business Development Manager or Sales Executive who enjoys meeting clients, developing tailored proposals and turning warm opportunities into long-term contracts?Get Recruited is partnering with an established, growing provider of contract facilities management services to recruit a Business Development Manager.With investment in digital marketing, lead generation and modern sales systems, this Sales Executive opportunity offers a strong platform to build your pipeline and win profitable business.This position would suit a Business Development Manager, Sales Manager, New Business Manager or Business Development Executive with experience selling B2B services and managing the sales process from initial enquiry through to signed agreement.THE OPPORTUNITY: As the Sales Executive, you'll focus primarily on qualifying and converting inbound and marketing-generated enquiries.
You'll also develop opportunities through referrals, networking and selected tenders.Working with customers across commercial offices, manufacturing, education, logistics, warehousing and retail, you'll understand their requirements and develop service proposals that deliver value for the customer and the business.Reporting to the Commercial Director, you will work closely with Operations and Finance to ensure contracts are accurately priced, profitable and ready for a smooth operational handover.THE SALES EXECUTIVE POSITION:
Qualify inbound enquiries and marketing-generated leads, identifying opportunities that match the company's services and commercial objectives.
Build relationships with decision-makers, understand their priorities and guide them through the sales process.
Conduct customer meetings and site surveys to assess service requirements, staffing, equipment and delivery considerations.
Prepare tailored quotations, pricing models, proposals and tender responses.
Present solutions, handle objections and negotiate commercial terms within agreed authority.
Convert opportunities into profitable recurring contracts and approved one-off projects.
Generate additional opportunities through networking, referrals and targeted account development.
Maintain accurate CRM records, clear next actions and realistic sales forecasts.
Work with internal teams to validate costs, protect margins and ensure proposed services can be delivered effectively.
Complete structured handovers covering the agreed scope, customer expectations, pricing and mobilisation requirements.
Achieve agreed revenue, gross profit and conversion targets.
THE PERSON:
Experience as a Business Development Manager, Sales Manager, New Business Manager, Business Development Executive or in a comparable B2B sales position.
A proven track record of converting qualified opportunities into profitable contracts.
Experience managing the full sales process, including discovery, proposals, pricing, negotiation and closing.
Strong commercial awareness, with confidence working with costs, margins and contract values.
Confident leading customer meetings, delivering presentations and building relationships with senior decision-makers.
Organised and proactive, with strong follow-up, pipeline management and CRM discipline.
Comfortable challenging assumptions and recognising when an opportunity is unsuitable.
A full UK driving licence and willingness to travel nationally.
Experience in contract cleaning, facilities management, outsourced services or recurring service contracts would be advantageous.
THE BENEFITS:
Competitive basic salary
Uncapped commission, with indicative OTE of £80,000+ depending on performance
Laptop and mobile phone
Free parking
Company pension scheme
Team events and socials
Direct exposure to senior leadership teams + training / progression
Warm enquiries supported by ongoing marketing investment.
Modern CRM, reporting and proposal tools.
A supportive team and direct access to commercial leadership.
An opportunity for a Business Development Manager to sell services supported by technology, robotics and automation.
TO APPLY: If you're an ambitious Business Development Manager, Sales Manager, or New Business Manager looking for your next opportunity, send your CV to Get Recruited for consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £35000.00 - £40000.00 per annum + +£80,000 OTE
Posted: 2026-10-15 17:00:50
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Information Security Manager
3-month contract
Central London or Birmingham (hybrid working)
Up to £650 per day (inside IR35)
IT Information Security Manager sought by a well-known, public-facing organisation operating across a complex and critical transport environment, providing services to hundreds of thousands of customers.
As part of a Critical National Infrastructure environment, the IT Information Security Manager will play a crucial role in the day-to-day management of the technical cyber security landscape, SOC services and wider information security management.
Reporting to the Head of IT and managing an IT Security Operations Engineer, this is a hands-on leadership role with responsibility for ensuring appropriate cyber security controls are in place, managing security risk and incidents, and maintaining ongoing compliance with relevant regulatory frameworks and industry standards.
Key Responsibilities
, Work with the Head of IT to create, maintain and deliver a robust Cyber Security Roadmap to minimise organisational risk
, Develop and maintain the Information Security Strategy, security policies and procedures
, Provide day-to-day oversight of the technical cyber security environment and associated security controls
, Manage the organisation's third-party SOC service, ensuring effective monitoring, escalation and response
, Take ownership of cyber security incidents, coordinating prompt technical response, remediation and mitigation
, Embed Security by Design principles across technology projects and initiatives
, Drive a strong culture of IT and cyber security awareness and responsibility across the organisation
, Conduct ongoing security threat, risk, capability and maturity assessments
, Manage vulnerability management, penetration testing schedules, remediation activities and threat intelligence
, Maintain and develop incident management processes and security playbooks
, Conduct and respond to security audits and support ongoing regulatory and standards compliance
, Support the implementation and ongoing management of ISO 27001, including gap analysis and remediation
, Oversee areas including patch management, PCI DSS, NIS, GDPR and data protection
, Engage and manage specialist third-party security providers across areas such as penetration testing, forensic analysis and security auditing
, Provide clear security reporting to senior stakeholders
Required Experience
, Previous experience working in a Cyber Security Manager, Information Security Manager, Cyber Risk Manager, Cyber Threat Manager, IT Security Manager or similar role
, Strong experience spanning both information security strategy/framework management and oversight of technical security controls
, Experience setting up, running and/or managing SOC services, including third-party SOC providers
, Strong cyber incident management experience, including coordinating technical response and remediation
, Extensive knowledge of security standards and frameworks including ISO 27001 and NIST
, Experience assessing an organisation against security standards, identifying gaps and delivering remediation plans
, Extensive experience with GDPR, data protection and relevant security legislation/regulatory frameworks
, Knowledge of security assessment methodologies including threat modelling, controls assessments and risk assessments
, Experience across vulnerability management, penetration testing, threat intelligence, incident playbooks and patch management
, Solid understanding of IT infrastructure fundamentals including networks, operating systems, databases, Azure and Microsoft 365
, Experience with Rapid7, Sophos MTR, SolarWinds and ServiceNow would be highly advantageous
, Exposure to PCI DSS and NIS would also be beneficial
, Excellent stakeholder management and reporting skills
, Relevant security qualifications such as CISSP, CRISC, CISM or Security+ are highly desirable
The successful candidate will need to be comfortable working across both the strategic and operational sides of information security, with the ability to engage senior stakeholders while maintaining sufficient technical depth to oversee security controls, incidents and third-party security services. ....Read more...
Type: Contract Location: London, England
Duration: 3 months
Salary / Rate: £600 - £650 per day + inside IR35
Posted: 2026-10-15 16:43:07
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B2B MARKETING EXECUTIVECENTRAL MANCHESTER, ANCOATS£28,000 - £35,000 Basic + Benefits
THE OPPORTUNITY: We're looking for a creative, proactive and commercially minded B2B Marketing Executive to join Get Recruited and take ownership of our day-to-day marketing activities.Working closely with our CEO and Managing Director, you'll be responsible for delivering and optimising our marketing campaigns, bringing fresh ideas and helping drive new business opportunities.You'll join a growing business with a supportive, collaborative team, a great social culture and exciting incentives, including European holidays! There's also genuine opportunity to progress into a Marketing Manager role as the business grows.THE B2B MARKETING EXECUTIVE ROLE:
Own the day-to-day delivery of our marketing strategy and roadmap, managing campaigns focused on B2B lead generation, brand awareness and commercial growth.
Manage 15-20 B2B email marketing and automation campaigns per month, including targeting, segmentation, copywriting, deployment, A/B testing, analysis and optimisation.
Manage central email and LinkedIn inboxes, responding to enquiries and distributing qualified leads to the recruitment team.
Take ownership of website updates, landing pages, blogs and SEO/GEO/AEO content, including internal linking, schema markup, backlinks and conversion optimisation.
Using Ahrefs to monitor trends and identify opportunities.
Create and manage monthly organic social media calendars, including content creation, scheduling and engagement.
Monitor marketing dashboards, analysing lead sources, campaign performance, conversion rates and ROI, providing insights to senior leadership.
Manage CRM and marketing data, including acquisition, verification, cleansing, segmentation, validation and opt-out requests, ensuring data protection compliance.
Create and manage low-volume, high-value direct mail campaigns and automated sequences to generate B2B enquiries.
Deliver new marketing initiatives, including events, exhibitions, podcasts and other projects within our marketing roadmap.
Produce marketing collateral, graphics and video content using Adobe Creative Suite and other creative tools.
Identify and implement opportunities to improve marketing processes through AI and automation.
Provide occasional business and office support, including answering calls, ordering supplies and maintaining office facilities.
THE PERSON:
Experience in a hands-on B2B marketing role, such as Marketing Executive, Digital Marketing Executive, CRM Executive, CRM Marketing Executive or Email Marketing Executive.
Experience within recruitment, professional services or another B2B service-led business would be advantageous.
Strong email marketing experience, ideally including outbound campaigns and automation, with excellent creative copywriting skills.
Confident managing large datasets, with strong Excel skills and experience in CRM management, segmentation and reporting.
Proficient in Adobe Photoshop and InDesign, with video editing experience advantageous.
Good understanding of digital marketing, with website management, SEO and search-optimised content experience desirable.
Commercially minded and analytical, with the ability to interpret campaign performance and identify improvements.
Highly organised, proactive and resourceful, with the confidence to independently manage marketing activities while collaborating closely with senior leadership.
TO APPLY: If you're an experienced B2B Marketing Executive, CRM Executive or Email Marketing Executive looking for a varied, hands-on role with genuine career progression, we'd love to hear from you.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £28000.00 - £35000.00 per annum + Benefits
Posted: 2026-10-15 16:33:03
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THE ROLE
My client seeks a Quantity Surveyor / Commercial Manager to join them in Birmingham to work in a client office on rail projects.
You must have experience of quantity surveying and commercial management duties and have either Rail experience using NEC contracts.
You will support the delivery of commercial activities within the delivery teams and you will work alongside the supply chain and contractors to provide cost variation assessment and other commercial activites.
You will provide an independent view to their Head of the Commercial team.
THE COMPANY
My client is a long established busy firm of PQS with several offices.
My client works on projects for infrastructure and also for buildings.
THE CANDIDATE
You will be a Quantity Surveyor / Commercial Manager who has good experience of working on RAIL related projects.
You should have a BSc or similar in Quantity Surveying.
You may be RICS qualified or have good Rail commercial management experience.
You will have in excess of four / five years quantity surveying experience.
You should have both pre contract and post contract quantity surveying experience.
You must have knowledge in the use of NEC3 contracts and ideally some NEC4.
Experience of doing Cost Variation Assessments and Commercial Audit would be useful.
At more senior level you should be able to supervise more junior level QSs.
Salaries will be between £50000 and £80000 plus good benefits and be negotiable according to your level of experience.
Other large company benefits will also be given along with pension, RICS fees, subsidised gym membership and other benefits.
Please email a full c.v.
or give me, Denise Neville a call for an informal and confidential discussion on 020 7613 5555 or mobile 07836 350309. ....Read more...
Type: Permanent Location: Birmingham, England
Start: ASAP
Salary / Rate: £50000 - £80000 per day + Pension, RICS support and more
Posted: 2026-10-15 15:55:57
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THE ROLE
My client seeks a Quantity Surveyor / Commercial Manager to join their London office or to work in a client office on rail projects.
You must have experience of quantity surveying and commercial management duties and have either Rail experience using NEC contracts.
You will support the delivery of commercial activities within the delivery teams and you will work alongside the supply chain and contractors to provide cost variation assessment and other commercial activites.
You will provide an independent view to their Head of the Commercial team.
THE COMPANY
My client is a long established busy firm of PQS with several offices.
My client works on projects for infrastructure and also for buildings.
THE CANDIDATE
You will be a Quantity Surveyor / Commercial Manager who has good experience of working on RAIL related projects.
You should have a BSc or similar in Quantity Surveying.
You may be RICS qualified or have good Rail commercial management experience.
You will have in excess of four / five years quantity surveying experience.
You should have both pre contract and post contract quantity surveying experience.
You must have knowledge in the use of NEC3 contracts and ideally some NEC4.
Experience of doing Cost Variation Assessments and Commercial Audit would be useful.
At more senior level you should be able to supervise more junior level QSs.
Salaries will be between £50000 and £80000 plus good benefits and be negotiable according to your level of experience.
Other large company benefits will also be given along with pension, RICS fees, subsidised gym membership and other benefits.
Please email a full c.v.
or give me, Denise Neville a call for an informal and confidential discussion on 020 7613 5555 or mobile 07836 350309. ....Read more...
Type: Permanent Location: West End, England
Start: ASAP
Salary / Rate: £50000 - £80000 per day + Pension, RICS support and more
Posted: 2026-10-15 15:51:19
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Redline Group is seeking an experienced Contract Operations Project Manager to support a leading aerospace and defence electronics manufacturer in Berkshire You will manage aerospace electronics projects from First Article Inspection (FAI) through production to End-of-Life (EOL), ensuring successful manufacturing transfers, supplier performance and on-time delivery. Key Responsibilities - Contract Operations Project Manager - Berkshire -Manage production ramp-up, FAI and serial manufacturing. -Lead manufacturing transfers to external suppliers. -Monitor supplier quality, cost and delivery performance. -Manage obsolescence and supply chain risks. -Coordinate engineering, manufacturing and quality teams. Essential Skills & Experience -Aerospace or defence project management experience. -Manufacturing transfer / outsourcing experience - essential. -EN9100 aerospace quality standards - essential. -Experience with FAI, production and supplier management. -Understanding of electronics or avionics manufacturing. -Obsolescence and product lifecycle management. -Knowledge of DO-254, DO-178 or DAL A. This role has an indicative OUTSIDE IR35 determination therefore we can accept candidates who would like to operate through their own PSC. Apply now for Contract Operations Project Manager - Berkshire - contact Redline Group quoting KDP 1070 via KPratt@redlinegroeup.Com or 01582878832 ....Read more...
Type: Contract Location: Berkshire, England
Start: ASAP
Duration: 12 months
Salary / Rate: £400 - £500 per day
Posted: 2026-10-15 15:20:13
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JOB DESCRIPTION
Job Title: Product Support Representative
Location: Vernon Hills, IL
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm)
The Product Support Representative serves as a trusted resource for customers seeking assistance with Rust-Oleum products and projects.
This role provides support through phone, email, and other customer contact channels by answering product questions, troubleshooting application issues, resolving complaints, and recommending solutions that help customers achieve successful project outcomes.
Representatives work closely with Quality, Sales, Marketing, Technical Services, and other internal teams to ensure customer concerns are addressed while supporting a positive customer experience.
Depending on business needs, representatives may also assist with social media, ecommerce customer inquiries, or additional customer service functions.
RESPONSIBILITIES & EXPECTATIONS:
Respond to customer inquiries via phone, email, chat, and other support channels in a professional and timely manner.
Provide guidance on product selection, project planning, surface preparation, application, troubleshooting, and maintenance.
Investigate and resolve customer complaints, including coordinating replacements, refunds, and other appropriate resolutions.
Use active listening, empathy, and sound judgment to de-escalate challenging customer situations and achieve positive outcomes.
Meet established service level expectations (SLAs) and productivity standards across phone, email, chat, and other customer support channels.
Prioritize workload effectively to ensure timely responses and resolution of customer inquiries.
Maintain and expand knowledge of Rust-Oleum products, application techniques, systems, policies, and procedures through ongoing training and development.
Identify issues requiring escalation and collaborate with internal departments to drive resolution.
Support continuous improvement efforts by identifying recurring customer concerns, trends, and opportunities for process improvement.
Adapt to changing business priorities, seasonal volume fluctuations, and evolving customer support needs.
Support cross-functional initiatives and develop proficiency in additional customer service functions as business needs evolve.
Participate in team meetings, coaching sessions, and departmental initiatives designed to improve the customer experience and business results.
Knowledge, skills, and abilities:
Strong verbal and written communication skills.
Ability to explain technical information in a clear, concise, and customer-friendly manner.
Strong problem-solving and decision-making skills.
Ability to learn, retain, and apply technical product and process knowledge effectively.
Strong customer de-escalation and conflict resolution skills.
Strong organizational and time management skills, with the ability to multitask and manage multiple priorities while maintaining quality and meeting service level expectations.
Proficiency with Microsoft Office and business systems, including CRM platforms such as Zendesk, with the ability to navigate multiple applications simultaneously and accurately document customer interactions, case activity, and resolutions.
Ability to work independently while collaborating effectively within a team environment.
Strong attention to detail.
Working conditions:
Frequent interaction with customers via phone, email, and other support channels.
Hybrid work environment with a current schedule of three days in the office and two days working remotely.
What makes someone successful in this role:
Successful Product Support Representatives are customer-focused problem solvers who enjoy helping people and learning new things.
They remain calm during difficult conversations, confidently troubleshoot issues, and balance phone, email, and other customer support responsibilities while meeting departmental service goals.
Strong performers are curious, coachable, and committed to continually expanding their knowledge through training, hands-on experience, and feedback.
They take ownership of customer concerns, communicate effectively, adapt to change, and work collaboratively with teammates to deliver an exceptional customer experience.
Individuals who excel in this role demonstrate empathy, resilience, strong communication skills, and a genuine desire to help customers achieve successful project outcomes while protecting and strengthening the Rust-Oleum brand.
Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave).
Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-10-15 15:12:08
