Linking Humans is working with a global enterprise to recruit a Level 2 NOC Engineer with specialist expertise in Nexthink.
If you're passionate about monitoring, automation, and proactive end-user experience management at scale, this could be your next move.
The Role As a key member of the operations support team, youll play a critical role in maintaining, optimising, and advancing the organisations digital end-user monitoring and experience strategy using Nexthink and related technologies.
Youll support real-time infrastructure monitoring, integration with enterprise platforms, develop automations, and lead advanced troubleshooting across a complex enterprise landscape.
This role is based on-site during business hours and includes participation in a 24/7 on-call rotation for escalated support needs.
What You\'ll Be Doing
- Manage and support Nexthink in a high-availability, enterprise-grade production environment
- Design, implement, and fine-tune dashboards, reports, alerts, and proactive monitoring capabilities
- Lead platform upgrades, patching, automation, and health checks
- Integrate Nexthink with major platforms such as ServiceNow, ScienceLogic, Dynatrace, Azure, AWS, VMware, and Office 365
- Create and manage custom PowerShell scripts and workflows
- Monitor and analyse logs, events, and business service KPIs
- Ensure end-to-end visibility across client devices, virtual infrastructure, and critical applications
- Contribute to incident resolution, root cause analysis, and service improvement
- Participate in project workstreams and collaborate across infrastructure and cybersecurity teams
What We\'re Looking For
- Minimum 5 years' experience in enterprise IT environments with a focus on digital end-user infrastructure
- At least 5 years of hands-on expertise in Nexthink platform management, including design, customisation, integration, and automation
- Advanced knowledge of scripting (PowerShell), monitoring tools, and log analytics
- Proven ability to work across large-scale environments involving Windows, Linux, virtualisation (VMware, NSX), cloud platforms (Azure, AWS), containers, and enterprise networks
- Experience integrating Nexthink with monitoring and ITSM tools (e.g.
ServiceNow, ScienceLogic, SolarWinds, etc.)
- Deep understanding of infrastructure operations, digital experience management, and monitoring best practices
- Strong communication and problem-solving skills
Preferred Certifications
- Nexthink Professional Certification (mandatory)
Additional Notes
- This is an on-site operational support role
- Participation in an after-hours on-call rotation is required
- Candidates must have a strong sense of ownership, accountability, and a proactive mindset
If you're a Nexthink expert ready to make an impact in a fast-moving enterprise environment, wed love to speak with you. ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 26/07/2025
Salary / Rate: AED16000 - AED23000 per month, Benefits: Visa Sponsorship & Relocation Package
Posted: 2025-07-26 19:53:03
