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Technical Architect - Lewisham Rate: Up to £800 per day Contract: Initial 3-month contract Location: Lewisham, London Service Care Solutions is assisting a local authority in their search for an experienced Technical Architect.
This role involves leading the technology architecture function, managing both cloud and on-premise infrastructure, unified communications, networks, and cyber security, while ensuring alignment with the council's digital strategy.
Key Responsibilities:
Lead the design and delivery of secure and scalable technology architecture.
Oversee infrastructure, end-user compute operations, and technology strategy.
Ensure compliance with security standards (e.g., PSN, ISO27001).
Provide expert guidance on technical and digital services, ensuring value for money from suppliers.
Work closely with stakeholders and external partners to design and deliver fit-for-purpose digital solutions.
Skills and Experience:
Proven experience as a Technical Architect in a complex IT environment.
Strong expertise in cyber security, infrastructure management, and digital transformation.
Familiarity with ITIL V3/4 frameworks and security standards.
Experience working within local government or similar public sector organisations is a plus.
Contact: If you are interested, please send your CV to Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk. ....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £700 - £800 per day
Posted: 2024-10-24 09:29:48
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Are you a Real Estate Solicitor already working in agricultural property or looking to break into the specialism? Are you Newcastle or Teesside based and keen to join a prestigious, successful, and award-winning firm?
This is a first-class opportunity at a highly successful full service commercial law firm, based in Newcastle but who have an established national presence and are well known for their high quality of work, transparent and supportive routes to progression and strong management team.
You will join one of the largest groups of rural lawyers in the UK, representing an impressive client base of corporate and charitable bodies as well as large private estates.
They have significant expertise in the field which they are very willing to share with real estate lawyers looking for a change.
It goes without saying if you are already an expert in this field they would be very happy for you to bring this experience to the team.
The role is varied but will include providing advice to clients on agricultural property matters from supporting clients buying and selling property, promoting land for development, including tenancy issues and planning and advising on Green Energy projects.
You'll also be advising lenders in relation to securing agricultural property.
The ideal candidate will have a minimum of 3 years PQE, have a commercial focus and the desire to build strong and long-lasting relations with clients.
Agricultural experience is beneficial; however, the firm will consider candidates with real estate experience, who are passionate about moving into this specialist area of law.
The firm offer flexible working in this role with 2 days in the office and 3 days from home per week along with an impressive benefits package.
If you are interested in this Real Estate Solicitor role in Newcastle then please get in touch with Helen Mauborgne on 0113 467 9786 to find out more information or if you've a CV to hand, please submit this for review.
To hear about other legal opportunities that we have available, please visit our website.
Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral.
For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide.
We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Salary / Rate: £58000 - £80000 per annum
Posted: 2024-10-24 09:24:06
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Groupwork Development Officer (CFOE) Women's Estates
Client is a leading national charity dedicated to supporting individuals and families affected by imprisonment.
We are seeking a passionate and experienced Groupwork Development Officer to join our team and contribute to our mission of reducing re-offending and improving outcomes for prisoners' children and family members.
About the Role: As a Groupwork Development Officer, you will play a crucial role in delivering Client's groupwork programs for women serving sentences.
Your responsibilities will include:
Facilitating relationship and parenting courses, including topics such as effective communication, conflict resolution, and healthy boundaries
Supporting the recruitment of participants through outreach activities and partnerships with prison staff
Developing and maintaining partnerships with prison agencies, social services, and other organizations that work with women in prison
Collecting and analyzing data to inform program improvement, including tracking participant attendance, progress, and outcomes
Providing individual support to participants, including listening, counseling, and offering guidance on a range of issues, such as mental health, substance abuse, and financial management
Collaborating with other professionals involved in the participants' lives, such as prison staff, social workers, and family members, to develop and implement comprehensive support plans
Developing and implementing new groupwork programs and activities that address the specific needs of women in prison, such as vocational training, life skills development, and financial literacy
Representing Client at conferences, workshops, and other events to raise awareness of our programs and services
Key Qualifications:
Adult training qualification (Level 3 or equivalent)
Proven experience in delivering groupwork programs, preferably with women in prison or other marginalized populations
Strong communication and interpersonal skills, including the ability to build relationships with people from diverse backgrounds
Ability to work effectively in a prison environment and navigate complex systems
Passion for making a positive impact on the lives of others
Experience working with people from diverse backgrounds, including those with mental health conditions, substance abuse issues, and criminal justice involvement
Knowledge of issues related to imprisonment, re-offending, and gender-based violence
Ability to work independently and as part of a team, and to manage multiple tasks and deadlines
Benefits of Working at Client:
Competitive salary and benefits package, including pension, healthcare, and professional development opportunities
Supportive and collaborative work environment, with a team of dedicated professionals who are committed to our mission
The chance to make a real difference in the lives of women in prison and their families
Flexible working arrangements, including the possibility of remote work
Access to training and development opportunities to enhance your skills and knowledge
To Apply: Please submit your CV to oliver.jefferson@servicecare.org.uk or contact on 01772 208962 to discuss. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: Up to £14175.00 per annum
Posted: 2024-10-24 09:10:52
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Highly Competitive Salary + Bonus + Benefits + Fully RemoteAn exciting new opportunity now exists for a highly organised leader with a growth focussed mentality, to join a well-established, end-to-end learning services partner dedicated to delivering innovative learning solutions to their clients.Our client has an exceptionally strong reputation within the learning space, specialising in providing all things L&D from consultation, learning technology solutions and support, learning solutions whether that be design or curation, and access to a global L&D freelance market.
They're proud to partner with some big global clients to support the delivery of their people and digital learning strategies.
The main purpose of the role is to lead, motivate and develop a team of highly effective learning focused specialists in the delivery of digital learning interventions to meet the identified performance needs / gaps.Working as part of the UX and Technology Solutions team, your team will be responsible for the end-to-end curation and management of a portfolio of learning solutions leveraging all forms of learning mediums available (Classroom, Virtual, Online, Digital)Key Responsibilities
Lead a high performing team of L&D specialists that can develop a varied portfolio of learning programmes utilising all available learning mediums (E.G Formal, Digital, Virtual, etc).
Support the Client Experience Manager and Business Development Lead in developing engaging and profitable proposals and statements of work.
Drive a blended learning strategy in order to maximise learning efficiency through effective pedagogy practices which in turn increase the effectiveness and quality of learning whilst reducing operational down time.
Utilise all measurement and evaluation tools to drive high engagement across the global user base and create easily accessible and actionable reporting.
Establish a ‘Customer Centric Mind-set' with regards to digital learning, placing both the Customer and Employee at the heart of experiential led learning.
Manage a portfolio of learning projects across multiple Business Units, establishing effective communication & planning strategies to ensure projects are delivered on time, and in line with governance standards.
Build effective relationships with L&D Learning Partners to undertake review (Quality Assurance) processes to enable operational training feedback into the quality and effectiveness of learning content and solutions.
Establish the ongoing required skills and capabilities of your team that are in line with operational needs to ensure learning design evolves in line with business need.
Establish a ‘Performance Coaching' based approach to the development of your learning team, driving a culture of self-development / shared development amongst the specialists.
Ensure performance measures for the platform and your team are defined with clear Scorecards established against which specialist performance is coached, developed and managed.
Demonstrate a 'continual improvement mind-set' to ensure that yours and the wider Learning Solutions Team continues to evolve through exposure to different learning practices.
Be an advocate for latest learning trends engaging your team in how they can best adopt virtual, digital and emerging learning practices through the lenses of great instructional design.
Skills & Experience
Track record in developing and leading a high performing team of L&D specialists and LMS platform.
Development of learning interventions/curations predicated on solid instructional design practice which maximise efficiency of training delivery, and effectiveness of learning programmes
Creation of in-house L&D brand that sees the learning deployed as being recognisable for value-add and positive impact on performance
Deployment of strong Quality Assurance practices that engender a focus on quality and the customer (learner)
Demonstration of ‘digital' adding value to all forms of learning solutions.
Experience in effectively communicating project priorities and developing multiple projects simultaneously
Rigorous, independent execution as well as ability to work cross function, with stakeholders and 3rd party providers
Strong attention to detail and accuracy in work.
Highly organised with the ability to keep lots of plates spinning.
Commercially astute with a growth mindset
Client focussed and adaptable
Drive and commitment to exceeding targets and excellence
Benefits
Be part of an innovative and growth-focused organisation.
Opportunity to develop our partnership methodology through this next phase of growth.
Work in a flexible, collaborative and innovative team environment with some great people.
Shape the future of our business by staying ahead in a competitive industry.
24 days holiday per year, plus your birthday off
We are closed over the Christmas/New Year holiday period
Private healthcare
Genuinely flexible working
Remote working (although there is an office in Manchester which is available)
Two Volunteering days per year
Bonus linked to Company Performance
This is a fantastic opportunity for an inspirational leader to join a sector leading, highly ambitious business offering long term challenge and career development.
Apply now for more details. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: Bonus + Benefits + Fully Remote
Posted: 2024-10-24 09:05:54
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Award-winning, Legal 500 rated law firm looking to recruit an experienced Corporate Partner into their Manchester offices.
Sacco Mann has been instructed on a Corporate Partner role within a law firm that offers fantastic development opportunities to suit your strengths and desires to progress your career.
This firm are a Top 40 ranked legal practice that has a fantastic benefits package including 28 days of holiday, private healthcare cover, a generous pension scheme and flexible working options.
As a Corporate Partner, you will be driving the development of the Corporate department and provide clients with comprehensive and professional advice to a wide range of Corporate transactional matters.
Within this Corporate Partner role, your duties will include:
Running your own caseload of mergers, acquisitions, management buy-out and buy ins, trade sales, joint ventures, shareholder agreements and disposals
Acting on behalf of private equity funds, fund managers and investee companies
Advising clients on general company law compliance and corporate governance
Supervising and supporting more junior members of the team
Draft, review and negotiate a variety of transactional and corporate documents
Business Development Initiatives and networking
The successful candidate will ideally have 6+ years' PQE within Corporate law, is driven, wanting to help grow and contribute positively to the overall law firm and is very commercially aware.
If you would be interested in this Manchester based Corporate Partner role, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about other legal opportunities that we have available, please visit our website.
Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral.
For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide.
We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.
* ....Read more...
Type: Permanent Location: Manchester, England
Salary / Rate: £65000 - £100000 per annum
Posted: 2024-10-24 09:02:29
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An outstanding opportunity has arisen for a Commercial Property Solicitor to join a major UK law firm in its Leeds office.
The firm has consistently been recognised as a great place to work.
This is a truly great opportunity to join a cutting-edge law firm.
What makes this role stand out?
Our client believes that their service to clients and the way they work with their clients makes them stand out.
They understand that clients want to work with a modern and forward-thinking firm.
The Commercial Property team has won a number of awards as recognition to the quality of service it delivers and the firm in general is recognised for delivering a high-class service to both national and international clients.
The role covers a broad range of commercial property work including development (excluding construction), property investment portfolio acquisitions and disposals, landlord and tenant issues, general property management, corporate support in connection with share and business acquisitions/disposals, property related banking and finance support for a wide client base including developers, corporates and property investors.
The firm offer an inclusive and supportive working environment, with career development opportunities and are happy to consider flexible working patterns.
Requirements
2+ PQE Solicitor with Real Estate experience within a large regional or city law firm (approximate guide, our client is happy to consider those who fall outside of this PQE range but have the relevant knowledge/experience)
Good academics
A passion for building and developing relationships with long standing clients
If you are interested in this Commercial Property role in Leeds, or would like to find out more, please contact Rachel Birkinshaw at Sacco Mann or another member of our Private Practice team.
Alternatively, if you know of anyone who would be suitable for this role then please let them or us know as we offer a reward for successful referrals.
For full terms please see our website. ....Read more...
Type: Permanent Location: Leeds, England
Salary / Rate: £60000 - £75000 per annum
Posted: 2024-10-24 08:57:53
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An exciting opportunity has arisen for a Residential Conveyancing Solicitor to join a well-known law firm in their offices based in Huddersfield.
The successful candidate will come from a Residential Conveyancing background who is looking to the take the next step in their career with a supportive and forward-thinking practice. The client As an award-winning Legal 500 law firm, my client have been recognised across the Yorkshire region for their excellent client care and business achievements.
They have implemented a solid policy of work/life balance for staff members across their offices and pride themselves on the encouraging and collegiate environment, in which the successful candidate would be welcomed into with excellent training and support. The role - You will be required to manage your own caseload of Conveyancing matters from start to finish - This will include all aspects of the transactional process on sales and purchase - Working to deadlines efficiently - The firm have set policies on industry regulations and you will be required to follow these closely - You will utilise the firm's case management system to record and organise your work - Building and maintaining solid relationships with the firm's loyal clients as well as some networking to encourage referral work
The ideal candidate - You must be a qualified Residential Conveyancing Solicitor with upwards of 3 years' PQE. - Ideally, you will be confident in your ability to work independently as well as in a team - A solid communicator with a knack for building solid relationships with your clients - You will ideally have experience in working with case management systems to organise and log your work
If you are interested in hearing more about this position, or you wish to apply to it, then please contact Rachel Birkinshaw on 0113 467 9795. ....Read more...
Type: Permanent Location: Huddersfield, England
Salary / Rate: £35000 - £40000 per annum
Posted: 2024-10-24 08:56:00
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Legal 500 ranked, full-service law firm looking to recruit a Commercial Property Solicitor into their Preston offices.
Our client is looking for a Commercial Property Solicitor, who can take ownership of their caseload and support the wider team with investment work, acquisitions, disposals and sales and purchases.
Your other day-to-day duties may include:
Preparing and negotiating leases
Supporting more junior members of the team when needed
Business Development Opportunities
Liaising face-to-face, over the phone and via email with clients
Providing clients with sound and professional legal advice
The successful candidate will have 2+ years PQE, is looking to grow and develop alongside a reputable legal practise, have excellent communication, organisational and time-management skills as well as a keen attention for detail and can be a team player.
If you are interested in this Commercial Property Solicitor role based in Preston, please contact Niamh Winfield at Sacco Mann on 0161 831 6890 or email your CV to niamh.winfield@saccomann.com
To hear about the other legal opportunities that we have available then please visit our website.
Alternatively, if you know anyone suitable for this role then please let them or us know as we offer a reward for successful referrals.
You can see our full terms on our website.
To hear about other legal opportunities that we have available, please visit our website.
Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral.
For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide.
We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. ....Read more...
Type: Permanent Location: City of Preston, England
Salary / Rate: £38000 - £40000 per annum
Posted: 2024-10-24 08:55:38
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Legal 500 ranked, full-service law firm looking to recruit a Commercial Property Solicitor into their Blackburn offices.
Our client is looking for a Commercial Property Solicitor, who can take ownership of their caseload and support the wider team with investment work, acquisitions, disposals and sales and purchases.
Your other day-to-day duties may include:
Preparing and negotiating leases
Supporting more junior members of the team when needed
Business Development Opportunities
Liaising face-to-face, over the phone and via email with clients
Providing clients with sound and professional legal advice
The successful candidate will have 2+ years PQE, is looking to grow and develop alongside a reputable legal practise, have excellent communication, organisational and time-management skills as well as a keen attention for detail and can be a team player.
If you are interested in this Commercial Property Solicitor role based in Blackburn, please contact Niamh Winfield at Sacco Mann on 0161 831 6890 or email your CV to niamh.winfield@saccomann.com
To hear about the other legal opportunities that we have available then please visit our website.
Alternatively, if you know anyone suitable for this role then please let them or us know as we offer a reward for successful referrals.
You can see our full terms on our website.
To hear about other legal opportunities that we have available, please visit our website.
Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral.
For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide.
We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. ....Read more...
Type: Permanent Location: Blackburn, England
Salary / Rate: £38000 - £40000 per annum
Posted: 2024-10-24 08:52:08
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Top 100 law firm looking to recruit a Regulatory Solicitor into their Manchester offices.
Our client is looking for an experienced Regulatory Solicitor to join the Commercial Litigation department to work across a range of Transportation matters including confidentially advising clients.
This is an exciting opportunity to join a newly established role in a rapidly expanding team to work on your own files for a broad range of clients including household name brand, haulage companies and family-owned SMEs.
Within this Regulatory Solicitor role, you will have a focus on transportation matters including:
Compliance
Fleet Management
Operator licenses
DVSA maintenance
Risk management
Traffic Commissioner Hearings
The successful candidate for this Regulatory Solicitor role will ideally have between 0-2 years' PQE, has excellent client care and communication skills, is able to work well as part of a team and has a genuine interest in this area of law.
If you are an NQ, you will have ideally completed at least a 6-month seat within Regulatory or Litigation law or have prior relevant Paralegal experience.
If you are interested in this Manchester based, Regulatory Solicitor role, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about the other legal opportunities that we have available then please visit our website.
Alternatively, if you know anyone suitable for this role then please let them or us know as we offer a reward for successful referrals.
You can see our full terms on our website.
....Read more...
Type: Permanent Location: Manchester, England
Salary / Rate: £45000 - £55000 per annum
Posted: 2024-10-24 08:49:44
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Job Title: Interim OD & Learning Adviser Location: Harrow,London Duration: 5 months Salary: £220 Per Day Hours: Full time
Job Description: Harrow Council is seeking an experienced Organisational Development (OD) & Learning Adviser for a short-term contract to support our OD team during a period of transition.
This interim position offers a fantastic opportunity to work within a dynamic environment and contribute to critical projects aligned with our workforce strategy.
Key Responsibilities:
Provide expert advice and support on OD and Learning initiatives to build a strong foundation for future workforce strategies.
Work closely with the interim Head of Organisational Development to deliver key OD projects and linked initiatives.
Collaborate with internal teams to design and implement OD interventions that meet organisational needs.
Support the development and implementation of learning programs aimed at enhancing staff skills and performance.
Help shape and drive the delivery of organisational development solutions that support Harrow Council's strategic objectives.
Person Specification:
Proven experience in organisational development and learning in a fast-paced environment.
Ability to quickly assess and understand the organisation's needs and deliver effective OD solutions.
Strong project management skills with a focus on delivering results to tight deadlines.
Excellent communication, interpersonal, and collaboration skills, with the ability to work across diverse teams.
Knowledge of local government or public sector operations is an advantage.
Why Join Us? This is a unique opportunity to contribute to the development of a strong, future-ready workforce while being part of a supportive and evolving team.
You'll have the chance to make a lasting impact on the organisation's success by helping to shape its OD and learning strategies.
....Read more...
Type: Contract Location: Harrow, England
Salary / Rate: Up to £220 per day
Posted: 2024-10-24 08:49:25
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1.
Risk Management: To play an active part in the assessment and management of risk to maintain a safe operating environment for staff, service users and the public.
2.
Standards: To promote high standards and to comply with all relevant legislation and regulations.
3.
Kitchen Hygiene: To ensure that the kitchen is kept clean at all times.
4.
Catering: To oversee the purchase, safe storage and preparation, cooking and serving of all food within the project and disposal of waste.
5.
Menu Planning: To plan menus in consultation with the manager and service users and ensure that there a sufficient quantities of stock to enable the meals to be prepared.
6.
Suppliers: To liaise with local suppliers as necessary seeking best value and to organise collection or delivery and to ensure that stock is correctly logged into the project.
7.
Auditing: To regularly carry out stock checks ensuring that stock rotated, is stored correctly and that out of date items are removed.
8.
Supervision: To organise and oversee Service User activities within the kitchen ....Read more...
Type: Permanent Location: Lancaster, England
Salary / Rate: £15 - £17 per hour
Posted: 2024-10-24 08:45:47
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Our client is looking to bring on board a hands-on Account Director to join a leading social-first creative agency.
The ideal candidate will have 5+ years' experience in social media campaign management, with hands-on experience in influencer campaigns, while developing and managing strategy.
As an Account Director, you will play a pivotal role in managing high-profile accounts, developing strategies, and delivering exceptional social media campaigns.
This full-time role offers salary range of £46,000 - £52,000 DOE and hybrid working option (3 days office, 2 remote).
The primary focus of the role will be to maximise the potential of existing client relationships, ensuring smooth project delivery and the development of innovative solutions.
Culture:
* Get comfy in chaos: Fast-paced, evolving environment with constant change.
* In it together: Collaboration and teamwork are at the core.
* Fail fast: Act, learn, evolve.
Character Fit:
* Comfortable with chaos: Thrive in a dynamic, rapidly changing environment.
* Autonomous: Confident in decision-making and leadership.
* Curious and proactive: Always seeking new ideas and asking questions.
* Positive and robust: Energise both client relationships and internal teams.
You will be responsible for:
* Develop and maintain strong relationships with key clients, managing all aspects of campaign execution.
* Lead social media strategies, focusing on influencer marketing and content creation.
* Collaborate with creative, strategy, and project management teams.
* Ensure timely, budget-conscious, and high-quality campaign delivery.
* Create and implement strategic plans to drive organic growth for client accounts.
* Manage client communications, anticipating and addressing potential issues proactively.
What we are looking for:
* Previously worked in a similar role such as Account Director, Client Services Director or Senior Account Manager
* 5+ years' experience in social media campaign management, with hands-on experience in influencer campaigns
* Experience working in an creative agency, social media agency, marketing agency or advertising agency.
* Background working with large teams across creative and project management departments
* Ability to manage multiple projects and teams concurrently.
* A robust portfolio demonstrating strategic social media work.
Whats on offer:
* Flexible hybrid working (2 days remote, 3 in office)
* Private medical insurance & wellbeing perks
* Regular team socials and wellbeing activities
* 25 days annual leave + personal day
* Ongoing training and development programs
This is an exceptional opportunity for an Account Director to join a dynamic, growing agency and take your career to the next level.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: East London, England
Start:
Duration:
Salary / Rate: £46000 - £52000 Per Annum
Posted: 2024-10-24 08:44:32
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Service Delivery Manager - IT Managed Service Provider
Hybrid working
London
Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (+50% headcount grown in the past two years).
The business comprises circa 100 employees across 3 sites, delivering IT and Consulting services to businesses across London and the South.
Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME's in the Accountancy and Professional Services sector.
They are one of the highest calibre IT Service Providers we work with, and their tech staff are some of the most competent in the business.
They're going from strength to strength and, with exemplary customer service being at the heart of their organisation and as a result of rapid recent grown, they're now seeking an additional Service Delivery Manager to ensure the highest level of service provision to their expanding client portfolio.
What you'll do:
Service Optimisation
Monitor and coordinate IT service desk functions to ensure seamless service delivery.
Maintain high performance levels for service-related processes and proactively implement improvement activities where necessary.
Take ownership of critical incidents, collaborating with resolution parties, and facilitating effective communication between stakeholders for root cause analysis.
Establish and maintain robust systems, procedures, and methodologies to support outstanding service delivery.
Client Management
Conduct regular reviews (monthly, quarterly, and biannual) with key stakeholders.
Generate reports to measure success against client KPIs and SLAs, analysing data to inform Quarterly Business Reviews (QBRs) and Service Reviews.
Create and run ad-hoc reports to provide timely client status information for QBRs (e.g., Windows Updates).
Continuously enhance reporting processes, minimizing manual effort and maximizing reporting tools' utilization.
Craft high-quality client-facing reports and deliver them to key stakeholders.
Efficiency Enhancement
Collaborate with Team Leaders to conduct weekly ticket quality checks.
Address small improvements with Engineers and escalate significant issues and recurrent problems to Team Leaders.
Analyse third-party and internal processes, devising strategies for service delivery optimization.
Identify and minimize the frequency of recurrent tickets
What you'll need:
An absolute passion for ensuring the provision of exemplary customer service / service delivery
3+ years of experience in Service Delivery, Service Management or Customer Success from within an SME IT Service Provider or IT Managed Services background
Strong knowledge of ITIL
To be highly organised with excellent written and oral communications
Ability to present to external clients
The business operates a flexible working policy, with a minimum of 2 days in the office required per week.
The role is paying up to £50k.
....Read more...
Type: Permanent Location: Islington, England
Salary / Rate: £40000 - £55000 per annum
Posted: 2024-10-24 08:42:34
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1.
Risk Management: To play an active part in the assessment and management of risk to maintain a safe operating environment for staff, service users and the public.
2.
Standards: To promote high standards and to comply with all relevant legislation and regulations.
3.
Kitchen Hygiene: To ensure that the kitchen is kept clean at all times.
4.
Catering: To oversee the purchase, safe storage and preparation, cooking and serving of all food within the project and disposal of waste.
5.
Menu Planning: To plan menus in consultation with the manager and service users and ensure that there a sufficient quantities of stock to enable the meals to be prepared.
6.
Suppliers: To liaise with local suppliers as necessary seeking best value and to organise collection or delivery and to ensure that stock is correctly logged into the project.
7.
Auditing: To regularly carry out stock checks ensuring that stock rotated, is stored correctly and that out of date items are removed.
8.
Supervision: To organise and oversee Service User activities within the kitchen ....Read more...
Type: Permanent Location: Fleetwood, England
Salary / Rate: £15 - £17 per hour
Posted: 2024-10-24 08:40:57
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JOB DESCRIPTION
WTI Construction Management Associate
WTI (Weatherproofing Technologies Inc.) offers a comprehensive inventory of roofing and general contracting services to building owners and facility managers.
WTI is one of the largest roofing maintenance service providers in North America with millions of square feet of roofing under contract covering thousands of roofs with service agreements.
Our customers receive Peace of Mind knowing that experienced professionals are handling the service needs of their entire building envelope. Our WTI Construction Associate program has been specially designed to provide a strong foundation on which you can build a career.
You will be partnered with a Construction Manager for a period of 12-24 months to assist you in your comprehensive, hands-on training in our roofing systems, construction contracts, construction documents & processes.
If you are confident of your abilities and have a high degree of energy and strong interpersonal and communication skills, we invite your inquiry of this position and our special program.
Skills & Qualifications
• Degree in Construction Management (currently earning or completed degree)
The salary range for applicants in this position generally ranges between $50,000 and $70,000 This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Hershey, Pennsylvania
Posted: 2024-10-24 00:17:15
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JOB DESCRIPTION
Essential Functions & Responsibilities
Executes tasks of quality control testing, including analyzing, recording and reporting accurate results in a timely fashion. Communicates results with the Process Chemist and if directed, Plant Operators/Supervisor.
Participates in R&D & technical services projects to include gathering necessary raw materials / intermediates.
Assists when requested in testing of materials being worked on related to R&D or Process Improvement • Collects and prepares high quality, accurate samples for customers and prepares for shipment. Maintains clean and organized lab work area. As directed, manages lab chemical inventory and stock /storage room re-organization.
Participates in all environmental and safety training as required by Federal, State, County, and Local regulations as well as company policies.
Suggests improvements for safety and compliance.
Promptly reports any safety incidents and participates in incident investigations as requested. Additional duties may be added or removed as management requires.
Placement Criteria:
Minimum education and practical work experience: bachelor's degree in chemistry, biology or related field and 1-5 years' experience working in an analytical lab or similar position, or a suitable combination of education and relevant experience. Specialized technical/aptitude experience: minimum of 1-5 years' experience and demonstrated knowledge and proficiency with gravimetric and analytic techniques. Extensive knowledge of commonly-used concepts, practices, and procedures within the chemical manufacturing industry; previous work and/or substantial knowledge of, including commonlyused concepts, practices, and procedures, within in the thermoset polymer industry is a strongly considered asset.
Demonstrated ability to prioritize workflow and organize diverse material and ability to handle multiple, competing and changing priorities; ability to perform effectively and problem solve without supervision and within established time limits and ongoing deadlines. Ability to interact and communicate effectively and professionally verbally and in writing, and to provide exceptional service internally and externally. Relevant computer skills for this position include knowledge and experience with Microsoft Office applications and instrumental software.
Experience with SAGE Platinum for Windows is preferred. Displays adaptability in learning the use of relevant software and displays comprehension of fundamental computer practices and database management. Apply for this ad Online! ....Read more...
Type: Permanent Location: Richmond, Missouri
Posted: 2024-10-23 23:53:16
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A Trainee Administrator required for an established Corporate Services company based in Gibraltar.
The role is offering a competitive salary package.
The Trainee Administrator is an entry-level role within our clients Trusts and Corporate Services departments.
The role assists the Company Manager and Trust Estates team with the delivery of professional, skilled trust and company secretarial services to a large portfolio of the firm's client companies based in Gibraltar and in other international locations.
There will be an opportunity to study STEP or an equivalent qualification.
What's on offer to you?
Genuine career progression.
In excess of 37 days holiday.
Study support for STEP or similar qualification.
“On the job training” by a Director level team member.
What You Will Be Doing
Assist the Company Manager and team to manage the administration of client structures on a daily basis and gain the opportunity to develop, practise and gain experience in company management.
Ensure procedures, standards and protocols are adhered to and uphold sound working practices to the satisfaction of key internal and external stakeholder/regulators, compliance and auditors.
Under the supervision of the Company Manager and/or senior colleagues liaise with clients and intermediaries on a daily basis and develop and maintain good client relation skills, gaining clients' confidence and that of other professionals.
Work and behave in a professional manner.
Diligently undertake duties assigned and delegated by the Company Manager and/or senior colleagues and follow all reasonable instructions.
Answer telephone calls to the department politely and professionally, assisting callers, taking accurate messages and redirecting enquiries to other team members where necessary.
Digitise documents using document scanning hardware and software and ensure these are accessible and retrievable using Viewpoint.
Produce minutes and other documentation as required using templates.
Provide administrative assistance to the team throughout the billing cycle.
Ensure the fair charging of time spent on a daily basis.
Attend regular meetings with the Company Manager and other members of the team as necessary to discuss matters relating to the portfolio.
Contribute to business and team objectives through active involvement in projects.
Undertake any other duties that are within the employee's skills and abilities whenever reasonably instructed.
What You Will Need to Succeed in This Role
Sound intellectual skills evidenced by a strong academic background to graduate level or equivalent combination of education, training and experience.
Ideally some experience of working in a client/customer facing role.
Knowledge of MS Office suite - Excel and Outlook essential.
Ambition, drive, energy and the desire to learn and grow professionally.
Takes personal responsibility for their own development.
Able to successfully form, build, develop and maintain positive and effective working relationships with people from a wide range of personal and professional backgrounds.
Excellent written, verbal, and face to face communication skills.
Demonstrates excellent organisational, time, project and diary management skills.
Excellent attention to detail and accuracy.
Committed to the delivery of the highest levels of customer service.
Trainee Administrator |Gibraltar | Company Administrator | STEP | Viewpoint | Minute taking
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Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-10-23 23:35:04
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Job Title: Customer Service Advisor (Repairs & Enquiries) - Maternity Cover Location: Eastleigh SO50 Salary: £12.83 Contract: Permanent - after 3 month temp Hours: 37
About the Role: We are excited to announce an opening for an Administrator and Scheduling Coordinator to join our team.
In this role, you will be responsible for scheduling, coordinating, monitoring, and proactively managing the diaries of our disrepair Operatives to ensure an effective service delivery.
You will report directly to the Disrepair Project Lead and work closely with the Senior Surveyor.
Key Duties and Responsibilities:
Take ownership of the coordination of the Operatives' diaries to ensure works are completed in line with KPI's and SLA.
Liaise with Senior Managers, Surveyors, and Operatives to effectively coordinate works and ensure all requirements are fulfilled efficiently, providing excellent customer service.
Engage with customers to schedule appointments and keep them updated, with a focus on delivering excellent customer service, particularly in cases with potential legal implications.
Coordinate necessary surveys (Electrical, Gas, EPC, Asbestos) and ensure all relevant certifications are current and stored appropriately.
Manage the raising of purchase orders and ensure compliance with financial requirements.
Collaborate with surveyors to raise jobs and liaise with subcontractors as needed.
Maintain performance and assurance spreadsheets and raise jobs as necessary.
Analyze data from various dashboards to prioritize scheduling effectively.
Perform any other administrative duties as requested by line management.
Knowledge, Skills, and Experience Required:
Proven experience prioritizing workload in a busy working environment.
Excellent communication, administration, and customer service skills, capable of interacting with customers and managers at all levels.
Strong understanding of Microsoft programs and in-house database systems.
Knowledge of job scheduling and management.
Highly organized, efficient, and a collaborative team player.
Commitment to demonstrating our values and behaviors.
What We Offer: If you possess strong administration skills, a can-do attitude, and experience in scheduling jobs, we would love to hear from you! This role requires you to work independently and as part of a team. ....Read more...
Type: Contract Location: Eastleigh, England
Salary / Rate: Up to £16.11 per annum
Posted: 2024-10-23 23:35:04
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An opportunity has arisen for a Relationship Account Manager to join a well-established fire protection services provider.
This full-time role offers excellent benefits and salary range of £22,000 - £28,000.
As a Relationship Account Manager, you will be responsible for liaising with customers, managing work bookings, and overseeing diary management.
You will be responsible for:
* Overseeing the customer journey from the initial enquiry to project completion.
* Maintaining and nurturing long-term client relationships.
* Monitoring stock levels, placing orders, and updating databases.
* Preparing and issuing quotations for services.
What we are looking for:
* Previously worked as a Relationship Account Manager or in a similar role.
* A minimum of GCSEs in Maths and English (Grade C or above).
* Skilled in Microsoft Office, particularly Word and Excel.
* Strong communication skills and a customer-first attitude.
* Willingness to undergo a DBS check.
Whats on offer:
* Competitive salary
* 28 days holiday including bank holidays
* Pension scheme
* Birthday off
* Ongoing training and opportunities for career development
Apply now and seize this outstanding Relationship Account Manager opportunity to contribute to the dynamic team.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Type: Permanent Location: Essex, England
Start:
Duration:
Salary / Rate: £22000 - £28000 Per Annum
Posted: 2024-10-23 23:35:04
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Senior Solution Architect with DV clearance required to take a lead role on an MoD DevOps modernisation of national information and communications technology upgrade safeguarding against information warfare.
This would be an initial 6 month contract with likely extension, the successful candidate will need current DV Security clearance.
As a Lead Solution Architect, you will lead technical direction and solution architecture planning for a very large and complex portfolio of data, communications and processing infrastructure some legacy aspects that are very old all the way through to modern and cutting edge cloud technologies.
You will own technical elements of delivery, unblocking impediments and ensuring compliance with all relevant digital service policy and standards.
You will supervise supplier test and acceptance activities and coordinate defect resolution and problem management decision making, to assure data integrity and security.
You will be expected in the office on average 3 days a week ....Read more...
Type: Contract Location: Corsham, England
Start: ASAP
Duration: 6 months rolling
Salary / Rate: £750 - £900 Per Annum None
Posted: 2024-10-23 23:35:04
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Site Manager
Manchester
£45,000 - £50,000 Basic + bonus scheme £5k-10k OTE + car/car allowance + training and development + progression + life assurance + sick pay + flexible benefits
Work for the most established and reputable timber frame company as a site manager working on multiple projects across the north west.
An exciting opportunity to join an established company with ambitious plans to grow.
Long term you'll have the opportunity to increase your responsibilities and skills and progress to a contracts management role.
This established construction company is growing year on year and has an ambitious and robust business plan in place.
Work as a site manager and have a unique opportunity to work on multiple sites, be recognised and rewarded for delivering projects and managing trades on site.
See a clear route to progress to a senior role within the company within 5 years.
Your role of the site manager will include:
*Managing and visiting multiple sites supervising the contracts and ensuring projects are running to time scale
*Ensuring all operatives are inducted, attending site meetings and working closely with the contracts manager
*Keeping records of all snagging elements and that these are addressed prior to client hand over, making sure handovers and client meetings are met to pre agreed specifications
The successful Site Manager will have:
*A strong background in joinery and timber frame builds for residential projects
*Happy to travel and work across multiple sites
*Driving licence
For immediate consideration please call Emily on 0203 813 7951 and click to apply.
Keywords: contract supervisor, site manager, senior site manager, contract manager, timber frames, residential builds, construction, site supervisor, manager, construction manager, north west, manchester, liverpool, leeds, wilsmlow, glossport, rochdale, huddersfield, bradford, sheffield
This vacancy is being advertised by Future Engineering Recruitment Ltd.
The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website at www.futureengineer.co.uk to view other positions we are currently handling.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted. ....Read more...
Type: Permanent Location: Manchester, England
Salary / Rate: £45000.00 - £50000.00 per annum + progression + car + bonus
Posted: 2024-10-23 18:17:42
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An exciting opportunity has arisen for a Client Operations Manager to join a well-established fire protection services provider.
This full-time role offers excellent benefits and salary of £35,000.
As a Client Operations Manager, you will liaise with customers throughout their journey, ensuring effective communication while overseeing customer service and on-site delivery to maintain high standards.
You will be responsible for:
* Managing and refining business processes to enhance efficiency and profitability.
* Monitoring service delivery to minimise waste and optimise operations.
* Managing client and staff relationships, ensuring service excellence.
* Building and maintaining strong relationships with key clients.
* Reporting regularly to senior management.
What we are looking for:
* Previously worked as a Client Operations Manager or in a similar role.
* Ideally have experience in Fire Safety, customer relationship management, or team leadership.
* Skilled in Microsoft Office.
* Strong communication skills.
* Willingness to undergo a DBS check.
Whats on offer:
* Competitive salary
* 30 days holiday including bank holidays
* Pension scheme
* Birthday off
* Ongoing training and opportunities for career development
Apply now and seize this outstanding Client Operations Manager opportunity to contribute to the dynamic team.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Essex, England
Start:
Duration:
Salary / Rate: £35000 - £35000 Per Annum
Posted: 2024-10-23 18:09:51
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Dual Site Shop Manager Walton on Thames Salary c£30,000 per annum Are you a passionate retail professional ready to make a difference? This leading hospice based in Surrey, is seeking a dynamic Dual Site Shop Manager to oversee two thriving charity shops in the local community.
The Dual Site Shop Manager role involves co-ordinating all retail activity across two shops in Walton on Thames.
This includes leading a team of sales staff & volunteers to ensure there is an effective workforce in place to achieve shop KPI's and deliver excellent customer service across the shops.
The Dual Site Manager will split their time between two shops, accordingly, to satisfy the commercial needs of the business.
Key Responsibilities:
Maximise Profits: Drive sales and increase income across both locations
Team Leadership: Inspire and manage staff and volunteers to achieve shop KPIs
Customer Service Excellence: Ensure first class experiences for all customers
Visual Merchandising: Maintain high standards of presentation in both shops
Stock Management: Implement quality control and pricing strategies
EPOS Expertise: Utilise sales data to make informed business decisions
Ideal Candidate:
Proven track record in retail management
Strong leadership and communication skills
Experience gained working within fashion/clothing retailing
Proficiency in visual merchandising and shop layouts
KPI aware and driven
What We Offer:
Competitive salary
27 days' annual leave, plus recognised public holidays - rising to 29 days after 5 years' service and 33 days after 10 years' service
Training support and development opportunities
Employee Assistance Programme - promoting staff wellbeing
Access to blue light card discount
Access to Pension Scheme
Opportunity to make a real impact in hospice care
Professional development and training
Supportive work environment
Chance to lead and innovate in charity retail
Join the team and help turn compassion into action.
Apply now to become the charities next Dual Site Shop Manager and drive retail success for a worthy cause! #CharityRetail #RetailManagement #HospiceCare #RetailJobs #ShopManager
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
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Type: Permanent Location: Walton-On-Thames, England
Salary / Rate: Up to £30000.00 per annum + Great Benefits
Posted: 2024-10-23 18:00:07
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Store Manager - Kensington Salary: £23,500 - £25,000 per annum Location: Kensington, London About Us We are a leading UK retailer, known for our bold and innovative designs.
With over 30 retail stores across the country, we're expanding and looking for passionate and driven individuals to join our Kensington store.
We specialise in creative, design-led products that are loved by customers all over the UK.
This is your chance to join a growing retail business and become part of a successful team.
Job Overview We're on the lookout for an experienced and enthusiastic Store Manager to lead our Kensington retail store.
You will be responsible for ensuring the store's success by delivering exceptional customer service, managing retail operations, and driving sales.
If you're looking for an opportunity to shine and lead a retail store in one of London's most vibrant areas, this could be the role for you.
Key Responsibilities
Lead the team to deliver top-notch customer service and meet the store's retail performance goals.
Manage day-to-day retail operations to ensure efficiency and success.
Train and develop your team to perform at their best within a retail environment.
Maintain stock levels and ensure the store is beautifully presented at all times to maximise retail sales.
Address customer enquiries and resolve any issues quickly and effectively.
Monitor and report on sales KPIs and implement strategies to improve retail performance.
About You
2-3 years of retail management experience, ideally in a similar fast-paced retail environment.
Proven ability to lead a team and deliver exceptional results as a Store Manager.
Strong organisational and problem-solving skills suited for a retail setting.
Passionate about customer service and creating a welcoming retail store environment.
Experience in inventory management and visual merchandising within a retail store.
What We Offer
A competitive salary between £23,500 - £25,000, depending on experience.
The opportunity to manage a retail store in Kensington, one of London's most sought-after locations.
A supportive team and a dynamic retail work environment where your input is valued.
How to Apply
Ready to take the next step in your retail career? If you're passionate about leading a team and creating a great customer service experience, this is the role for you.
Join us and be part of a retail company that values creativity, innovation, and exceptional service.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Type: Permanent Location: West End, England
Salary / Rate: £23500 - £25000.00 per annum + Great Benefits
Posted: 2024-10-23 18:00:06
