Our client is a friendly and professional medical practice in Tonbridge that is looking for an experienced Medical Receptionist to join their busy team on a temporary, part-time basis.
The ideal candidate must have previous experience using the EMIS clinical system, excellent communication skills, and a strong patient-focused approach.
Hours of Work:
Monday: 7:45am - 6:00pm
Tuesday: 7:45am - 6:00pm
Wednesday: 7:45am - 6:00pm
Friday: 7:45am - 1:00pm
Key Responsibilities:
- Welcoming and assisting patients in the reception area and via telephone
- Booking, amending and cancelling appointments using EMIS
- Managing clinicians' diaries and clinic slots
- Logging patient contacts and ensuring accurate record-keeping
- Scanning, filing, uploading documents and attaching to EMIS records
- Supporting the repeat prescription process, including data entry and printing
- Processing incoming and outgoing referrals
- Sorting and actioning clinical correspondence, hospital letters and pathology results
- Managing incoming electronic workflows and allocating tasks appropriately
- Handling patient registrations, temporary patients and changes of details
- Assisting with online access requests and verifying identification
- Responding to queries on prescriptions, test results and treatment pathways
- Preparing patient paperwork before clinics, including registration packs
- Taking messages accurately and ensuring they reach the correct clinician
- Working in accordance with confidentiality, data protection and safeguarding guidelines
- Supporting the reception team with scanning clinics, audits and general administration
Essential Requirements
- Proven EMIS experience
- Previous reception or administrative experience within a medical practice
- Excellent telephone manner and communication skills
- Strong accuracy and attention to detail
- Ability to remain calm under pressure
- Reliable, organised and team-oriented
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy. ....Read more...
Type: Contract Location: Tonbridge, England
Start: 15/12/2025
Salary / Rate: £13 - £13.50 per hour
Posted: 2025-12-10 23:35:02
Looking to join a supportive organisation offering a competitive salary and the chance to make a real difference to the local community? This role offers the opportunity to bring your strong reception and administration skills to a fast-paced organisation while being part of a supportive and forward-thinking team. In the Medical Receptionist role, you will be:
Acting as the first point of contact for customers, providing a warm and professional welcomeManaging digital triage queries and supporting patients to use new online systemsHandling enquiries, appointments, orders and samples efficiently and accuratelyUsing EMIS or similar clinical software, Microsoft Outlook, Teams and Calendar dailyWorking closely with the administration team and offering support as required Maintaining a calm, solution-focused approach and helping resolve issues in a positive manner
To be successful, you will need:
Strong reception and administration experience, ideally gained in a busy environment Confident IT skills with the ability to pick up systems quickly (EMIS experience highly desirable) Excellent communication skills and the ability to deal with conflict calmly and professionally A proactive, problem-solving mindset and the ability to bring positivity to challenging situations Strong organisational skills and the ability to multitask
This is a temporary role for 2–3 months initially with potential to become permanent.
You'll be working 30–35 hours per week (full days Monday and Friday 8:30–5:30 with some flexibility, plus one additional full day and one half day), starting on £12.89 per hour, office-based in Conwy, with a start date early January. If you are looking for a dynamic role where you can make a genuine impact from day one, we want to hear from you. ....Read more...
Type: Contract Location: LL32 8RN, Conwy, Wales
Start: 04 December 2025
Salary / Rate: Starting from £12.89
Posted: 2025-12-04 10:51:50
