Head of Technical Operations - London (Can be based out of Burton upon Trent)
6 Months
Head of Technical Operations required for a leading client based in London.
My client is currently seeking a Head of Technical Operations to come on board to be responsible for ensuring the quality and cost-effectiveness of Service Delivery, Applications, and Technology services in support of the client's business operations.
The role ensures IT services are effectively aligned with evolving business needs, while cultivating and maintaining strong, collaborative relationships with key stakeholders and external partners.
It provides strategic direction in the planning and development of technical solutions, oversees the ongoing delivery and performance of technology services, and ensures a balanced allocation of IT resources across both operational priorities and strategic initiatives.
Key skills and responsibilities,
Previous Head of operations experience
Strong Infrastructure knowledge and experience
Proven experience in leading medium to large-scale teams
Strong technical expertise and hands-on experience with: Virtualisation technologies (e.g., VMware), Enterprise storage solutions, Microsoft technology stack and roadmaps, including Active Directory and SQL Server, Voice systems (Avaya preferred)
Best practices in business systems lifecycle management
Provide strong leadership for IT Operations and Service Desk functions, ensuring efficient and reliable service delivery
Define, implement, and manage KPIs, SLAs, and other service performance metrics, driving the team to consistently meet or exceed these targets
Oversee and quality-assure departmental processes related to the handling and resolution of IT service desk requests, approving policy or process changes to maximise efficiency
Analyse service delivery data to evaluate performance against established standards, KPIs, and strategic objectives
Ensure systems and infrastructure are securely configured to reduce security risks and prevent IT-related disruptions, including system failures or outages
Oversee the technical delivery and maintain strong relationships with telecommunications service providers, across both mobile and fixed-line services
Ensure all operational and technical services comply with the clients policies, as well as relevant regulatory, legal, and contractual obligations
Lead and manage the delivery of the company's data centre operations, ensuring reliability, efficiency, and security
Interested!?! Please send your up to date CV to Dean Sadler-Parkes at Crimson for immediate review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
http://info.crimson.co.uk/referafriend
Crimson are acting as an employment business in regards to this vacancy. ....Read more...
Type: Contract Location: City of London, England
Posted: 2025-04-07 17:07:31
An exciting opportunity has arisen for an Service Engineer / Maintenance Engineer to join a well-established construction firm, specialising in leak detection systems and trace heating solutions.
This full-time role offers excellent benefits and a starting salary of £40,000.
As a Service Engineer / Maintenance Engineer you will be responsible for installing, servicing, and maintaining leak detection systems, ensuring client satisfaction and delivering exceptional service in a customer-facing environment.
Full Training Provided
You will be responsible for:
* Service, maintain, and calibrate electronic leak detection systems.
* Represent the business in a professional manner when interacting with clients.
* Prepare for jobs by reviewing site plans and ensuring all necessary equipment is available.
* Solve practical problems on-site or when attending call-outs to repair faults.
* Complete paperwork electronically in a timely and accurate manner.
What we are looking for:
* Previously worked as a Service Engineer, Maintenance Engineer, Leak Detection Engineer, Commissioning Engineer, Installation engineer, Electrician, Electrical technician, Fire Engineer, Security Engineer or in a similar role.
* At least 2 years of experience.
* Electrical experience on construction sites or in fire, security, or BMS roles.
* Background in installation (ideally leak detection systems and trace heating systems)
* Knowledge of Health and Safety regulations.
* CSCS card would be preferred.
* Valid UK driving licence.
Whats on offer:
* Competitive salary
* Up to 25 days holiday
* Pension scheme.
* Private medical insurance
* Company vehicle
* Laptop, tablet, and mobile phone
* Business travel expenses paid
* Overtime availablity
* Ongoing training and development opportunities.
Apply now for this exceptional opportunity to contribute your expertise in a caring veterinary practice.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Type: Permanent Location: London, England
Start:
Duration:
Salary / Rate: £40000 Per Annum
Posted: 2025-03-28 17:49:00
Telecoms Field Network Engineer
Critical Network Infrastructure
Central & South Scotland - Edinburgh, Glasgow, St Andrews & Stirling
@mecscomms is recruiting a contract - field based, telecoms network & critical infrastructure engineer, to work on behalf of a Global IT, Technology & Telecom service provider.
The role has ownership for the repair, maintenance & improvement of critical telecommunications network infrastructure across various comms room, data centre, POP, fibre exchange, base station, tower, substation, transmission & distribution sites throughout the Central & South Scotland regions.
Providing assurance activities, routine maintenance & customer order fulfilment, this hands-on technical field engineering role will be responsible for the installation, support & maintenance of telecommunications infrastructure, including LAN, WAN, Fibre Optics, DC chargers, PDH, SDH, Comtel, Microwave radio, Nokia sub-rack technologies, Cisco equipment, particularly within high-voltage environments such as electrical substations (11kV-400kV), data centre & exchange sites.
If you're a Field Engineer with a passion for telecommunications, networking, power systems & electronics & experience with: copper & fibre optic cable installation, Main Distribution Frame (MDF) engineering, network testing, patch panel & network rack configuration, mobile & fixed network equipment, wireless access point implementation, power system installation & electrical & electronic system setup etc.
I'm keen to hear from you.
Position: Telecoms Field Engineer, Network Maintenance Engineer, Installation Engineer, Field Service Engineer, Network Assurance Engineer
Location: Field based - Scotland - Edinburgh, Glasgow, St Andrews & Stirling
Mobility: A full UK driving licence is required
Nature: Full time, temporary contract, Inside IR35
Hours: OOH & unsociable hours work is required
Duration: 24+ month contract
Gross Rate: Negotiable dependant on experience
Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Key Activity:
, Project management & delivery
, Routine maintenance
, Repair & fix
, Support & troubleshooting
, Assurance activities
, Support network installations
, Solution implementation & configuration
, Technical testing
, Order fulfilment
, Process management
, Governance & control
Overview:
As a Field Engineer, you will be responsible for the installation, maintenance & support of cutting-edge telecommunications & network infrastructure across Central & South Scotland, covering key locations along the Edinburgh & Glasgow corridor.
This is a 24/7 operational role, requiring flexibility for on-call standby duties.
Responsibilities:
, Operational activities including Network configuration & integration of customer equipment
, Ensure the project is completed to the quality & health & safety standards required
, Complete project documentation as required by the project engineer
, Monitor progress against plans & recommend corrective actions
, Identify issues & risks & escalate appropriately
, Provide timely & quality communication to all stakeholders
, Ensure technical, test & quality plans as agreed are delivered to the project engineer
, Ensure the necessary project administration is carried out
, Provision of assure activities on 24 x 7 x 365 basis adhering to our agreed contractual SLA targets
, Completion of nominated RMI activities
, Recommend improvements & cost reductions were identified
, Completion of customer minor orders
, Carry out pre & post configuration testing to ensure error free installation
, Provide technical representation at customer & project related meetings
, Ensure quality assurance is maintained
, Maintain associated customer & network documentation
, To be part of a stand-by (on-call) rota supporting the business out of hours
Candidate Profile:
Candidates will be considered from a range of backgrounds but ideally, you'll have previous network implementation engineering experience ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator or similar type of technology managed services provider.
Your professional or academic experience is likely to include some of the following:
, HNC in Telecommunications (or equivalent professional qualification)
, Experience as a Field Engineer in telecoms, utilities or data centre environments
, LAN & WAN internetworking skills
, Exposure to Cisco, Alcatel, Nokia, Comtel or similar vendor kit
, Knowledge of network installations, DC chargers, PDH, SDH & sub-rack technologies
, Exposure to fibre optic, radio HRF or microwave radio networks
, Operational Telecoms in a Power System Environment (PDH, SDH, MPLS-TP)
, Power Systems including SCADA & protection
, Proficiency in DC & AC technologies
, Extensive experience in network installation & support
, Strong customer service, problem-solving & communication skills
, Ability to work independently & within a structured team environment
, It is essential for candidates to currently hold OR be eligible to pass BPSS (Basic Check) & SC level security clearance checks.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Type: Contract Location: Edinburgh, Scotland
Start: ASAP
Duration: 24 months+
Salary / Rate: Negotiable dependant on experience
Posted: 2025-03-27 07:49:02
