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JOB DESCRIPTION
Customer Service Representative (Retail)
Department: Operations
Reports To: Facility Operations Manager
Status: Non-Exempt (Hourly)
Position Overview
The Customer Service Representative (Retail) provides outstanding support to customers and internal teams by managing the order-to-invoice process and ensuring a positive customer experience.
This role serves as a key point of contact and plays an important part in maintaining strong customer relationships and store operations.
Key Responsibilities
Provide professional customer service via phone, email, and in person
Process customer orders accurately, including pricing and details
Create and manage customer accounts and coordinate with AR/Credit as needed
Handle payments and assist with transactions
Resolve customer issues, including returns, complaints, and product concerns
Initiate paint match and product requests for customers
Maintain organized records of customer interactions and transactions
Restock shelves, maintain displays, and keep the retail area clean and organized
Assist with inventory management, including receiving shipments and stock counts
Communicate with sales, operations, and customer service teams to ensure timely order fulfillment
Identify opportunities to increase sales by recommending additional products
Gather customer feedback to improve service and experience
Qualifications
Required:
High school diploma or equivalent
Strong communication and customer service skills
Basic math skills and ability to handle transactions
Ability to multitask and stay organized in a fast-paced environment
Preferred:
Previous customer service or retail experience
Experience with POS, ERP, or CRM systems (e.g., MS Dynamics, Shopify, Salesforce)
Spanish-speaking ability is a plus
Skills & Abilities:
Strong problem-solving and active listening skills
Positive, team-oriented attitude
Ability to adapt communication style to different customers
Willingness to learn product knowledge quickly
Physical & Work Requirements
Ability to stand for extended periods and move throughout the store
Ability to lift up to 40 lbs
Work in both office and retail/production-adjacent environments
Why Join FinishWorks?
Customer-facing role with variety and daily interaction
Opportunity to grow product knowledge and sales skills
Team-focused environment with hands-on involvement in operationsApply for this ad Online! ....Read more...
Type: Permanent Location: Orange, California
Posted: 2026-07-17 23:12:57
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Inside Sales Representative - Automotive Aftermarket
Join a leading provider of digital automotive aftermarket solutions that helps garages and workshops across Europe grow their business.
With decades of experience in the aftermarket, they deliver technical data and repair information to both independent garages and large service networks.
As an Inside Sales Representative, you'll join a dynamic UK team, working in a fast-paced sales environment, generating new business and supporting distributor sales over the phone and via video platforms.
In return, you'll receive a competitive salary and industry-leading bonuses, along with regular opportunities for rewards and recognition.
This role would suit someone with a background in parts manufacturing, parts supply, or parts distribution (motor factors), or an experienced field sales professional looking to move into a predominantly home-based role with reduced travel.
Predominantly home-based - UK based, with occasional travel for meetings, events and exhibitions
Salary - ££Competitive + industry leading bonus structure + 28 days holiday + Pension + work from home equipment
What you'll need:
A strong knowledge of the automotive aftermarket, in particular independent, regional and national garage networks.
Previous success in a sales, telesales, internal sales, or business development role, with a drive and tenacity to grow new business.
The ability to thrive independently, while remaining a valuable member of the team.
Ideally, exposure to working in a remote / home-based role.
A confident and professional telephone manner, with the ability to build relationships in this way.
What you'll be doing
Achieve monthly sales targets.
Use CRM systems (e.g., Microsoft Dynamics) to document activities and maintain customer data.
Manage your sales pipeline independently, acquiring new customers and processing assigned leads.
Work with national distributors to support the sales process and provide product training where necessary.
Collaborate with the UK sales team and Sales Director to share insights and opportunities.
Attend in-person meetings, events and exhibitions as required.
Apply now
If you're a dynamic, driven sales professional looking to thrive in a forward-thinking global organisation that rewards success, apply now!
Send your CV to Kayleigh Bradley or call for a confidential chat on 07908 893621.
Inside Sales Representative - Automotive Aftermarket - job ref 4364KB
Glen Callum Associates are international recruiters specialising in supporting the automotive aftermarket.
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know—we're here to support you. ....Read more...
Type: Permanent Location: Birmingham, England
Start: 09/08/2026
Salary / Rate: ££Competitive + industry leading bonus
Posted: 2026-07-09 16:14:21
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Are you a driven Project Governance and Coordination professional with experience working in a project-based role related to IT, change, transformation, or continuous improvement? Are you organised, detail-orientated, and delivery focused? If this describes you then then let Informed Recruitment help you to achieve your potential with an exciting development opportunity for a Project Coordinator to with a modern Management Consultancy - an established, respected, and progressive organisation who are experiencing growth and offering development opportunities to suitably motivated and qualified professionals.
The role is offered on a 9-month fixed term salaried basis.
The purpose of the role will be to take responsibility for the day-to-day operations of a flagship project.
You will do this by communicating with clients on project administration issues; gathering & analysis project data; presenting analysis in a clear and concise manner; organising client engagement activities; contributing to the production of outputs, reports, and presentations; researching and understanding customer agenda and issues; building positive relationships; managing risk, project milestones, & compliance; and monitoring budgets.
Must Have
Previous commercial experience of successfully working in a project support or coordination role within a change, transformation, continuous improvement, or IT project-based capacity.
Familiarity with Project Management approaches, methods, and project phases.
Excellent stakeholder management experience.
Very organised and goal orientated.
Microsoft Office 365.
Nice to Have
Proficient in use of delivery and collaboration tools (Such as MS Project, Visio, JIRA, SharePoint, MS Teams, or similar)
Experience working on ERP, CRM, Finance system, or MS Dynamics projects
PRINCE2 Foundation or similar project or change certification.
Council, Charity, Property, or Social Care experience.
As an individual you will be a tenacious problem solver, displaying attention to detail and excellent oral & written communication skills.
You will be results orientated with strong analytical & prioritization skills and a desire to learn and pick up new information quickly.
This role will be hybrid based with 2/3 days in an office in Liverpool or home working and a 9-month fixed term salaried contract.
If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation offering a competitive basic salary, excellent benefits package (that includes contributory pension, generous leave, and health & life insurance) and the opportunity to affect and learn as part of a cutting-edge management consultancy.
Apply swiftly to avoid disappointment.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: Liverpool, England
Start: ASAP
Duration: 9 Months
Salary / Rate: Up to £30000 per annum + Excellent Benefits
Posted: 2026-07-05 20:02:36
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JOB DESCRIPTION
Customer Service Representative (Retail)
Department: Operations
Reports To: Facility Operations Manager
Status: Non-Exempt (Hourly)
Position Overview
The Customer Service Representative (Retail) provides outstanding support to customers and internal teams by managing the order-to-invoice process and ensuring a positive customer experience.
This role serves as a key point of contact and plays an important part in maintaining strong customer relationships and store operations.
Key Responsibilities
Provide professional customer service via phone, email, and in person
Process customer orders accurately, including pricing and details
Create and manage customer accounts and coordinate with AR/Credit as needed
Handle payments and assist with transactions
Resolve customer issues, including returns, complaints, and product concerns
Initiate paint match and product requests for customers
Maintain organized records of customer interactions and transactions
Restock shelves, maintain displays, and keep the retail area clean and organized
Assist with inventory management, including receiving shipments and stock counts
Communicate with sales, operations, and customer service teams to ensure timely order fulfillment
Identify opportunities to increase sales by recommending additional products
Gather customer feedback to improve service and experience
Qualifications
Required:
High school diploma or equivalent
Strong communication and customer service skills
Basic math skills and ability to handle transactions
Ability to multitask and stay organized in a fast-paced environment
Preferred:
Previous customer service or retail experience
Experience with POS, ERP, or CRM systems (e.g., MS Dynamics, Shopify, Salesforce)
Spanish-speaking ability is a plus
Skills & Abilities:
Strong problem-solving and active listening skills
Positive, team-oriented attitude
Ability to adapt communication style to different customers
Willingness to learn product knowledge quickly
Physical & Work Requirements
Ability to stand for extended periods and move throughout the store
Ability to lift up to 40 lbs
Work in both office and retail/production-adjacent environments
Why Join FinishWorks?
Customer-facing role with variety and daily interaction
Opportunity to grow product knowledge and sales skills
Team-focused environment with hands-on involvement in operationsApply for this ad Online! ....Read more...
Type: Permanent Location: Orange, California
Posted: 2026-07-01 15:09:59
-
JOB DESCRIPTION
Customer Service Representative (Retail)
Department: Operations
Reports To: Facility Operations Manager
Status: Non-Exempt (Hourly)
Position Overview
The Customer Service Representative (Retail) provides outstanding support to customers and internal teams by managing the order-to-invoice process and ensuring a positive customer experience.
This role serves as a key point of contact and plays an important part in maintaining strong customer relationships and store operations.
Key Responsibilities
Provide professional customer service via phone, email, and in person
Process customer orders accurately, including pricing and details
Create and manage customer accounts and coordinate with AR/Credit as needed
Handle payments and assist with transactions
Resolve customer issues, including returns, complaints, and product concerns
Initiate paint match and product requests for customers
Maintain organized records of customer interactions and transactions
Restock shelves, maintain displays, and keep the retail area clean and organized
Assist with inventory management, including receiving shipments and stock counts
Communicate with sales, operations, and customer service teams to ensure timely order fulfillment
Identify opportunities to increase sales by recommending additional products
Gather customer feedback to improve service and experience
Qualifications
Required:
High school diploma or equivalent
Strong communication and customer service skills
Basic math skills and ability to handle transactions
Ability to multitask and stay organized in a fast-paced environment
Preferred:
Previous customer service or retail experience
Experience with POS, ERP, or CRM systems (e.g., MS Dynamics, Shopify, Salesforce)
Spanish-speaking ability is a plus
Skills & Abilities:
Strong problem-solving and active listening skills
Positive, team-oriented attitude
Ability to adapt communication style to different customers
Willingness to learn product knowledge quickly
Physical & Work Requirements
Ability to stand for extended periods and move throughout the store
Ability to lift up to 40 lbs
Work in both office and retail/production-adjacent environments
Why Join FinishWorks?
Customer-facing role with variety and daily interaction
Opportunity to grow product knowledge and sales skills
Team-focused environment with hands-on involvement in operationsApply for this ad Online! ....Read more...
Type: Permanent Location: Orange, California
Posted: 2026-07-01 15:09:08
