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Azure Site Reliability Engineer
Remote based.
Paying between 55,000-65,000, depending on experience.
We are supporting a highly regarded Managed Services Provider in the search for an experienced Azure Site Reliability Engineer (SRE) to join their growing cloud engineering team.
This organisation has built an excellent reputation in the market and works with a broad client base across both the public and private sectors, including organisations within the NHS, local government, education, and policing.
This role offers the opportunity to work across complex, large-scale Azure environments supporting critical services.
The Role
You will be responsible for maintaining and improving the reliability of Azure-based services, working across production and non-production environments.
Key responsibilities include:
Designing and maintaining resilient Azure infrastructure
Implementing and enhancing CI/CD pipelines
Supporting incident management and root cause analysis
Driving automation using Infrastructure as Code
Monitoring system performance and identifying improvements
Working closely with engineering teams to embed DevOps and SRE best practices
Skills & Experience
Proven experience as an Azure SRE, DevOps Engineer, or Cloud Engineer
Strong knowledge of Azure services across compute, networking, storage, databases, security and IAM
Experience with CI/CD pipelines and continuous delivery
Solid understanding of DevOps and SRE principles
Hands-on experience with Infrastructure as Code (Terraform, Bicep, ARM templates)
Experience with monitoring and observability tools
Desirable:
Azure certifications (or working towards)
Experience within a managed services or multi-client environment
Remote based.
Paying between 55,000-65,000, depending on experience.
Must be eligible to work in the UK. ....Read more...
Type: Permanent Location: Manchester, England
Salary / Rate: £55000 - £65000.00 per annum
Posted: 2026-05-08 09:14:37
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Our client is looking for an experienced IT Support Engineer (2nd/3rd Line) to join their IT team.
This is an excellent opportunity for a hands‑on technical professional who enjoys working across modern Microsoft technologies in a collaborative, fast‑paced environment.You will be a key technical resource within a small IT team, taking ownership of complex support issues, contributing to continuous improvement, and ensuring the reliability and security of IT services across the business. The RoleAs an IT Support Engineer, you will provide 2nd and 3rd line support across infrastructure, cloud and end‑user environments, acting as a primary escalation point for technical issues.
You will work closely with the IT Technical Lead, support ongoing projects and play an important role in maintaining service continuity and security.This role offers broad exposure to Microsoft cloud technologies, Azure, endpoint management and security. Key Responsibilities-Provide 2nd and 3rd line IT support across cloud, infrastructure and end‑user services-Act as a primary escalation point for complex technical issues-Support user onboarding and offboarding, including laptop builds, device configuration (Windows and Mac) and mobile devices-Troubleshoot and support:-Microsoft 365 (Exchange, Teams, SharePoint)-Entra ID (Azure AD), Conditional Access and identity management-Intune and endpoint management-Windows desktop and server environments-Support and maintain Azure and cloud‑based services-Assist with security configuration and monitoring, including Microsoft Defender, identity protection, endpoint security and patching-Perform root cause analysis and implement long‑term technical fixes-Support compliance with security and governance frameworks such as ISO 27001 and Cyber Essentials-Contribute to IT projects, system upgrades and deployments-Create and maintain technical documentation and knowledge base articles-Work closely with the IT Technical Lead and provide cover when required-Liaise with third‑party vendors and service providers Skills & ExperienceEssential-Proven experience in an IT support role covering 2nd and 3rd line responsibilities-Strong experience with:-Microsoft 365-Entra ID / Active Directory-Intune / endpoint management-Azure (administration, networking and identity)-Solid understanding of networking fundamentals (DNS, DHCP, VPNs, firewalls)-Experience supporting Windows server and desktop environments-Knowledge of Microsoft security tools and best practices-Strong troubleshooting skills across multiple systems-Experience working within a small to mid‑sized IT team Desirable-PowerShell scripting or automation experience-Backup and disaster recovery exposure (e.g.
Veeam)-Experience with Dynamics 365 or other business systems-Familiarity with ITIL‑aligned processes
....Read more...
Type: Permanent Location: London, England
Start: 07/05/2026
Salary / Rate: £36000 - £42000.00 per annum
Posted: 2026-05-07 14:39:47
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Join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare.
We're looking for a Threat Detection Engineer who thrives on innovation and technical ownership.
This role is not a traditional SOC position, you'll focus on building high-impact detection capabilities, shaping how security protects sensitive genomic and AI-driven data at scale.
This role offers hybrid / remote working options, a salary range of £60,000 - £80,000 and benefits.
Why This Role is Exciting
* High autonomy: Lead projects from idea to deployment
* Innovation-driven: Develop cutting-edge detections beyond standard SIEM rules
* Collaborative: Work closely with internal teams and an outsourced SOC partner
* Mission-focused: Protect critical healthcare data that supports precision medicine
Key Responsibilities
* Design and develop threat-led detections using threat intelligence and threat-hunting outputs
* Create novel analytic techniques for incident detection
* Collaborate with an MSP SOC to maintain and tune the detection catalogue
* Build automated reporting dashboards using Microsoft Sentinel workbooks
* Support security initiatives including ISO 27001 activities and KQL-based tasks
* Ensure monitoring coverage across cloud platforms, SaaS apps, and internal systems
* Contribute to documentation of processes, tools, and detection logic
What You'll Bring
Must-Have Skills & Experience:
* Previously worked as a Threat Detection Engineer or in a similar role.
* Strong proficiency in KQL and hands-on experience with Microsoft Sentinel
* Familiarity with Microsoft Defender tools (Endpoint & O365)
* Exposure to Azure cloud logging and Kubernetes environments
* Knowledge of attacker TTPs and MITRE ATT&CK frameworks
* Proactive, collaborative, and innovative mindset
Desirable / Nice-to-Have:
* Experience with Python, Terraform, or CI/CD pipelines
* Familiarity with Microsoft Purview, Entra ID, DLP, or Insider Risk tools
* Understanding of ISO 27001, Agile ways of working
* Knowledge of statistics, data science, or AI/ML applied to cybersecurity
* Relevant certifications (MS-500, AZ-500, SC-series, Security+, GSOC, CCSK)
Perks & Benefits
* Hybrid / remote working options
* Flexible benefits package
* Opportunity to innovate and make a real impact in threat detection
* Work in a small, fast-paced, highly collaborative team
* Contribute to advancing precision healthcare using genomic data and AI
Ready to build next-generation threat detection and protect life-changing data? Apply today!
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Cyber Threat Engineer, Detection & Response Engineer, SIEM Engineer, Security Detection Engineer,T hreat Hunting Engineer, Security Automation Engineer, SOC Engineer, Incident Response Engineer, Cloud Security Engineer, Network Security Engineer, Cybersecurity Analyst (Threat Focus), Threat Intelligence Analyst, Security Monitoring Engineer, Endpoint Security Engineer, Cyber Defense Engineer
....Read more...
Type: Permanent Location: Westminster, England
Start:
Duration:
Salary / Rate: £60000 - £80000 Per Annum
Posted: 2026-05-06 14:06:04
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London / Remote, £65,000 - £75,000 + BenefitsAs part of a continued period of growth and technology evolution, an experienced and commercially minded Technology Operations Lead is required to take ownership of a modern, partner-led IT function where success is built on collaboration, trust and strong consultative relationships, not internal headcount.Working closely with a highly experienced CIO-level consultant and senior leadership team, this role is fundamentally about building and orchestrating high-performing partnerships across a carefully selected network of third-party technology providers.
You will act as the critical link between the business and its technology ecosystem, ensuring all parties operate with shared accountability, clear communication and a genuine sense of ownership.Rather than adopting a traditional in-house IT model, the organisation has made a deliberate decision to leverage specialist external partners across infrastructure, development, cyber security and support.
As such, your role is not to “do” everything, but to bring people together, challenge constructively, align priorities and drive the right outcomes, ensuring technology consistently supports and enables the wider business.Alongside operational leadership, you will take a proactive role in identifying, documenting and managing technology-related risks, ensuring appropriate mitigation strategies are in place and continuously reviewed in line with business priorities and evolving threats.This is a hands-on, high-impact role where success is defined by your ability to lead through influence, build trusted relationships and create a culture of partnership across internal stakeholders and external suppliers alike.Key Responsibilities
Act as the primary interface between the business, end users and third-party technology partners
Coordinate day-to-day IT operations, ensuring smooth delivery of infrastructure, support and platform services
Manage and develop supplier relationships, driving a collaborative, partnership-led approach to problem solving
Take ownership of IT incidents and service issues, coordinating resolution across multiple stakeholders
Translate business requirements into clear, actionable briefs for external providers
Challenge and validate supplier solutions, ensuring quality, suitability and value
Monitor service performance against SLAs and KPIs, proactively identifying risks and improvements
Identify, document and maintain a clear view of technology and operational risks, ensuring appropriate mitigation and treatment plans are in place
Work with internal stakeholders and external partners to manage and reduce risk exposure across infrastructure, security and service delivery
Ensure appropriate escalation of technical, operational or security-related risks and issues
Support onboarding of new technologies, partners and services as the business evolves
Contribute to the ongoing development of the technology roadmap alongside senior leadership
Provide hands-on support across device management, first-line staff queries and troubleshooting, alongside domain administration, supplier liaison and user training
Skills & Experience
Strong background in IT infrastructure or end-user technology, ideally progressed from hands-on technical roles (e.g.
support, desktop, infrastructure engineering)
Proven experience managing third-party IT vendors and delivering outcomes through a partnership model
Experience identifying and managing IT or operational risks, including documentation and mitigation planning
Ability to coordinate multiple stakeholders and suppliers without defaulting to “hands-on fixing”
Good understanding of cloud environments, Microsoft technologies and modern infrastructure landscapes
Awareness of cyber security principles and when to appropriately engage specialist providers
Experience operating in environments where IT services are largely outsourced or partner-delivered
Excellent relationship management and communication skills across technical and non-technical audiences
Commercially aware, pragmatic and solutions-focused
Highly self-motivated, proactive and comfortable working autonomously
Strong communication skills to effectively support both internal teams and external partners
As the successful applicant, you'll be naturally collaborative and consultative in approach, with the judgement to know when to challenge, when to escalate and when to step back and let specialist partners deliver.The position is remote, with occasional travel to London and supplier locations as required.If you're looking for a role where you can take real ownership, build meaningful partnerships and play a central role in shaping how technology is delivered across a fast-growing organisation, we would be very interested to hear from you.
Apply now! ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £65000 - £75000 per annum + Benefits
Posted: 2026-05-05 23:35:04
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Data Centre Engineer - West London
£42k inclusive of shift allowance
24/7 shift pattern (4 on / 4 off - days & nights)
We're looking for a Multi-Skilled Data Centre Engineer to join a high-performing team supporting a prestigious international financial environment.
Key responsibilities:
, Day-to-day Data Centre operations (installs, decommissions, moves, changes)
, Change & incident management with SLA ownership
, Racking, stacking, cabling, patching, and hardware support
, Vendor escorting and supervision
, Asset tracking, documentation, and inventory control
, Supporting infrastructure upgrades, outages, and maintenance windows
, Basic server config (iDRAC / iLO) and fault escalation
, Ensuring strict adherence to DC standards, security, and H&S compliance
What we're looking for:
, Experience in Data Centre or high-risk infrastructure environments
, Strong understanding of networking & infrastructure concepts
, Familiarity with ticketing systems (e.g.
ServiceNow / Remedy)
, Confident working under pressure and on own initiative
, Strong attention to detail and documentation skills
, Flexible approach to shift work (24/7 environment)
, Good communication and teamwork skills
If you're hands-on, detail-driven, and enjoy working in mission-critical environments, this could be a great next step.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ....Read more...
Type: Permanent Location: West London, England
Salary / Rate: £40000 - £42000 per annum
Posted: 2026-05-01 16:14:02
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IT Manager Vacancy with high-calibre Real Estate SME Paying up to £55,000 (potentially with some flex for the right candidate) Significant bonus (10%-25%) Occasional travel to US - once per year Primarily office based (at extremely high calibre offices in a particularly Central London location)London-based, highly profitable and extremely high-calibre SME working in the Real Estate sector are seeking an IT Manager to oversee their IT infrastructure, cyber security and data protection.
This is a high-impact role where alongside orchestrating external IT Service Providers, you'll keep systems secure, resilient and running at peak performance while driving continuous improvement across the business.
You'll be fully responsible for a small IT budget (<£1m) and there are no internal management responsibilities.
The organisation has a first-class culture (underscored by their average tenure of close to 7 years).
What you'll do:
Lead and optimise IT infrastructure, cloud platforms (Microsoft 365 & SharePoint), networks, and core systems alongside our external IT provider.
Own cyber security - from vulnerability management and patching to incident response (in and out of hours).
Act as Data Protection Lead, ensuring full GDPR compliance and robust data security.
Manage hardware lifecycle, asset registers, and supplier performance.
Provide expert technical support, user guidance, and escalation handling.
Support audits, maintain documentation, and contribute to IT budgets and strategy.
You'll work closely with the Corporate Services team, Office Manager and Ops Director in a collaborative, flat-hierarchy environment.What you'll need:
Strong technical background in IT infrastructure, cloud environments, networking and cyber security.
Experience with Microsoft 365, endpoint security, and identity/access management.
Proven track record in information security, vulnerability management, and third-party supplier coordination.
Good understanding of GDPR and data protection (Data Protection Lead qualification desirable although full training will be provided).
Excellent problem-solving skills with the ability to explain technical issues clearly to non-technical users.
Experience working with implementation or management / maintenance of SharePoint would be beneficial.
Cyber Essentials / ISO 27001 knowledge is a big plus.
....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: Up to £55000.00 per annum + 10-25% bonus
Posted: 2026-04-30 16:03:59
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Senior Infrastructure Engineer
Central London - hybrid working
Up to £80,000 PA
A well-established, growing business is seeking an experienced Senior IT Infrastructure Engineer to support both core infrastructure and M&A projects.
This is a critical role during a period of ambitious expansion, including multiple acquisitions and integration of new sites.
You will ensure seamless IT operations, business continuity and secure, resilient infrastructure across offices and acquired businesses.
Key Responsibilities:
Lead the assessment, integration and consolidation of IT environments during mergers and acquisitions
Manage core office and site networks, including LAN/WAN, VPNs, IP addressing and firewall operations (FortiGate)
Conduct audits of IT infrastructure, cloud environments (Azure, AWS) and enterprise applications (ERP, CRM)
Plan and execute migrations, including tenant-to-tenant Microsoft 365 and Active Directory consolidations
Collaborate with managed service providers and internal teams to maintain high availability, security and compliance
Support business continuity through proactive monitoring, incident management and disaster recovery planning
Mentor and provide technical guidance to team members and act as an escalation point for complex issues
Essential Skills & Experience:
Strong expertise in Azure, Microsoft 365, Windows Server and hybrid cloud environments
Networking: TCP/IP, DHCP, DNS, routing, switching, VPNs, firewall configuration; CCNA/CCNP preferred
Active Directory and identity management, including multi-forest consolidations
Scripting and automation (PowerShell, Python) and Infrastructure as Code (Terraform/ARM templates)
Experience with enterprise applications (ERP, CRM) and M&A IT integration projects
Knowledge of security frameworks and compliance requirements (GDPR, ISO 27001)
Ideally have previous M&A IT integration experience and rapid site deployment.
Familiarity with monitoring tools (Azure Monitor, SolarWinds) and SOC collaboration.
Working hours are Monday - Friday, 09:00 - 17:00.
Initially 4 days per week onsite, dropping to 3 after 3 months.
....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £75000 - £80000 per annum
Posted: 2026-04-30 15:25:12
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Position: Azure Site Reliability Engineer (SRE) Location: Remote Type: Full-Time Company: Leading Managed Service Provider
About the Role:
Are you an expert in Azure with a passion for ensuring the reliability and performance of cloud services? Our client, a leading Managed Service Provider, is seeking a talented Azure Site Reliability Engineer (SRE) to join their dynamic team.
This role offers the opportunity to work with cutting-edge technologies and make a significant impact on the company's cloud infrastructure.
Key Responsibilities:
Demonstrate expert knowledge in your respective domain.
Utilize hands-on experience with a range of Azure services across all production and non-production environments, focusing on compute, networking, storage, database, costing, security and IAM, and management tools service groups.
Apply a solid understanding of DevOps/SRE principles, continuous delivery, and related practices.
Implement and manage complex CI/CD pipelines and Infrastructure as Code (IAC) tools such as Terraform, Bicep, and ARM.
Translate modern industry practices into effective architectures and working practices.
Build and maintain strong relationships with stakeholders at all levels, both internally and externally.
Qualifications:
Expert knowledge in Azure and related domains.
Desirable: Azure certification in a relevant area or actively working towards certification.
Proven hands-on experience with Azure services in various environments.
Strong understanding of DevOps/SRE principles and continuous delivery.
Demonstrable experience with CI/CD implementations and IAC tools (e.g., Terraform, Bicep, ARM).
Solid grasp of modern industry practices and their application.
Excellent communication and relationship-building skills.
Paying up to 65k, depending on experience.
Remote based.
Must be eligible to work in the UK. ....Read more...
Type: Permanent Location: Sheffield, England
Salary / Rate: £60000 - £65000 per annum
Posted: 2026-04-30 15:15:58
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Senior Infrastructure Engineer - Central London
£550 - £600 p/d (outside IR35)
3 month initial term
A leading construction engineering business is seeking a Senior Infrastructure Engineer to join their team.
They are a well-established business about to enter a period of considerable operational change, including merger and acquisition activity, making it an exciting time to join and be part of their journey.
Reporting into the Infrastructure Manager, you will oversee core infrastructure and networking.
You'll work closely with managed service providers to ensure seamless operations and business continuity, whilst taking a lead on regular site set-ups and supporting infrastructure integration across newly acquired entities.
Key Responsibilities:
, Lead and manage office and site networks, aligning with business strategy
, Act as an escalation point for the Service Desk Team
, Set up and configure Local Area Networks (LANs), including hardware deployment and support
, Coordinate with third-party MSPs for network and infrastructure management
, Manage firewall operations and connectivity with ISPs
, Oversee network IP addressing and VPN setups
, Support business continuity through proactive incident management
, Rapid deployment of site connectivity solutions, including 4G routers
, Monitor network health and performance, ensuring high availability and resilience
, Maintain inventory and configuration records for infrastructure and software
, Collaborate with the Security Operations Center on network security
, Support software licensing and upgrades
, Support data privacy and security audits
, Maintain server rooms and ensure operational efficiency
, Develop and implement business processes and documentation
, Support M&A activity, including infrastructure due diligence, integration planning and execution
, Lead tenant-to-tenant migrations (e.g., Microsoft 365/Azure), ensuring minimal disruption to business operations
, Assist with onboarding newly acquired businesses, including network integration, identity consolidation and systems alignment
Requirements:
, Strong knowledge of Azure infrastructure management
, Strong in network protocols (TCP/IP, DHCP, DNS, etc.); ideally candidates must hold a CCNA/CCNP etc.
, Experience with FortiGate Firewalls and Windows Operating Systems
, Familiarity with WAN, LAN, VPN and wireless networks
, Proven experience supporting M&A activities, including tenant-to-tenant migrations and infrastructure integration
, Experience with Microsoft 365 migrations, Azure AD/Entra ID and hybrid environments is highly desirable ....Read more...
Type: Contract Location: London, England
Duration: 3 months
Salary / Rate: £550 - £600 per day + outside IR35
Posted: 2026-04-30 15:04:41
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This is an excellent chance for an experienced Auto Electrician to join a well-established vehicle modification specialist known for high-quality workmanship, strong employee retention, and a supportive working environment.
With regular overtime, private family medical cover, and a stable permanent position, this role offers both career progression and excellent earning potential.
Job Overview
Job Title: Auto Electrician
Location: West Yorkshire
Salary: £17.00 per hour + overtime opportunities
Hours: Monday to Friday, 08:00 - 16:30
Contract Type: Permanent, Full-Time
Overtime: Daily overtime available plus Saturday mornings
Benefits: Private medical cover for family, salary reviews, free onsite parking, excellent motorway access
The Role
An exciting opportunity has arisen for an Auto Electrician to join a leading vehicle modification and specialist engineering business.
Renowned for delivering high standards of workmanship, this company has built a strong reputation within its sector and offers excellent working conditions alongside long-term job security.
The successful candidate will be responsible for complete vehicle wiring, electrical installation, testing, and diagnostic work across a range of heavy vehicle projects.
This role would suit an experienced Auto Electrician with a background working on 12V and 24V electrical systems.
Key Responsibilities
Install vehicle looms, lighting systems, cameras, and auxiliary electrical equipment
Carry out electrical installation work to a high standard
Diagnose faults and resolve electrical issues efficiently
Interpret wiring diagrams and technical drawings
Conduct inspections, repairs, and quality control checks
Ensure all work is completed safely and in line with specifications
Skills & Experience Required
Previous experience working with vehicle electrical systems
Confident carrying out fault finding and electrical installations
Ability to read and follow wiring diagrams and technical specifications
Strong attention to detail and quality standards
Reliable, organised, and safety conscious approach
Experience working with 12V and 24V systems is highly desirable
Pay & Benefits
£17 per hour
Overtime paid after 37 hours
Regular overtime available including daily overtime and Saturday mornings
Permanent, full-time employment
Contributory private medical cover for family
Regular salary reviews
Free onsite parking
Easily accessible via the motorway network
Supportive working environment with strong staff retention
If you are an experienced Auto Electrician looking for a stable role with excellent benefits, long-term prospects, and plenty of overtime, we would love to hear from you.
Contact Sophie Ranson at E3 Recruitment for more information. ....Read more...
Type: Permanent Location: Bradford, England
Start: ASAP
Salary / Rate: £28000 - £35000 per annum
Posted: 2026-04-28 12:13:17
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Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme.
The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration.
You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value.
Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training.
Essential
Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity.
Strong experience of application lifecycle management across an estate of SaaS and hybrid applications.
Strong Microsoft 365 applications and services experience in an organisational setting.
Hands on experience managing SharePoint Online.
Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc
Project Management/Lead experience.
Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements.
Mentoring or Leading teams, line management, and/or performance management and motivation.
Strong supplier management capabilities.
Desirable
Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc
Experience implementing or operating Microsoft Purview capabilities.
Azure
Power Apps
As an individual you will be analytical with excellent problem-solving skills.
You will be a strong communicator both verbally and in presentation with a strong focus on customer service.
Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development.
The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home.
If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: Warrington, England
Salary / Rate: £50000 - £60000 per annum
Posted: 2026-04-24 16:00:36
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IT Support AnalystUp to £28,000 DOESouth West London
The role
Interested in working for a company that heavily promotes organic growth?! This is a position where no 2 days will be the same and where opportunity and growth comes easily to those that strive for it.
Key duties
Respond to customer queries raised face-to-face, by email or by phone, accurately identifying the urgency, impact and priority of a call, troubleshooting as far as possible, and gathering information.
Gather information on and distribute unassigned tickets across the team in a timely manner to ensure tickets are dealt with quickly by the right people Provide on-site support in our remote offices (currently in Bromley, Bristol, Cheltenham, Plymouth and Northallerton) according to a rota, with visits to other offices if and when necessary.
Investigate hardware and software issues to identify the cause and possible workarounds, aiming to identify solutions where possible. Escalate issues to third-line support, vendors, or to other teams where necessary.
Resolve tickets in a timely manner, keeping the customer updated at all stages of the process.
Image laptops and desktops using SCCM.
Create and manage user accounts using Active Directory and MS Exchange and Office 365.
Provide clear communication to the team to ensure that knowledge of issues and fixes is shared.
Respect confidentiality of customer information and promote adherence to security policies.
Maintain accurate records of IT assets
Skills required
Essential: experience with Windows 10, Windows 11, Microsoft Office, Office365, Active Directory administration, Exchange administration, laptop hardware, desktop hardware, printer hardware, networking basics.
Must have CompTIA certifications at least one partIdeal: Software packaging, OS deployment (SCCM) and PowerShell.
Company overview
Our client is a leading specialist in providing integrated marketing amongst other things.
With over 800 employees in the business you will provide support across offices in and around London.
Their belief in people is the driver behind everything they do.
The company strives to attract talented IT engineers that are specialists in their fields.
Our client has created an environment where people can share their knowledge and experiences which helps grow their engineers professionally.
In addition to this commitment, talent and sheer hard work gets noticed and rewarded.
For them technology is at the forefront of their business but they also understand that it is the people they employ that brings this to life.
Benefits
Working hours will be 37.5 hours a week during standard business hours 9am - 5.30pmBase salary will be up to £28k25 days' annual leave Opportunity to be a part of a large group of experienced Engineers where you have a clear and structured career pathContinual professional development plansExcellent benefits such as company pension/healthcare/season ticket loanAccess to onsite gym
....Read more...
Type: Permanent Location: West London, England
Start: 17/05/2026
Salary / Rate: £28000.00 - £30000.00 per annum
Posted: 2026-04-24 10:42:21
