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Product Specialist - Garage IT Systems
This role is ideal for a technically minded automotive aftermarket professional with a service management, service advisor or workshop management background who enjoys working directly with customers and wants to build a career in the automotive software industry.
A fantastic opportunity to join a fast‑growing international software company as it strengthens its presence across France.
We are looking for a Product Specialist to deliver training, implementation, onboarding and ongoing support to independent garages and workshops.
What's on offer
Salary: €40-45k
Field‑based role covering France
France‑based, flexible on location including Lyon, Lille, Nantes, Toulouse, Bordeaux, Rennes, Strasbourg, Montpellier, Clermont‑Ferrand, Dijon, Grenoble, Marseille
Join a fast‑growing international software company with strong progression opportunities
Why this role?
This is an excellent opportunity for someone with hands‑on workshop or service‑department experience who wants to transition into a customer‑facing, software‑focused role.
You'll play a key part in supporting garages across France, helping them modernise their operations and get the best from a leading garage management system.
You'll also have the chance to shape your own development as the company continues to grow internationally.
The role
Customer Training: Deliver engaging training sessions to garage teams on how to use the software effectively.
Implementation & Onboarding: Support new customers through setup, configuration and go‑live, including onsite visits.
Technical Support: Provide ongoing product support, troubleshooting and guidance to ensure customers get the most from the system.
Product Expertise: Act as a subject‑matter expert, feeding customer insights back to the product team to support continuous improvement.
Customer Relationship Management: Build strong, long‑term relationships with garages, ensuring high satisfaction and adoption.
Field‑Based Engagement: Travel to workshops across France to support installations, training and customer success activities.
Self‑Managed Logistics: Plan and organise your own travel, scheduling and field‑based logistics efficiently and independently.
Our ideal candidate
Native or fluent French speaker
Professional proficiency in English
Background as a Service Advisor, Service Manager, Workshop Manager or similar customer‑facing automotive role
Strong understanding of independent garages, workshop processes and customer needs
Tech‑savvy, with an interest in software and digital tools
Quick learner, able to pick up new systems and processes rapidly
Confident delivering training and working directly with customers
Self‑motivated, organised and comfortable working independently in a field‑based role
Register your interest
To register your interest for this Product Specialist - Garage IT Systems position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on +44 7908 893621.
Job Reference: 4345KB Product Specialist - Garage IT Systems
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
If you need any adjustments during the recruitment process, please let us know - we're here to support you. ....Read more...
Type: Permanent Location: Lyon, France
Start: 01/07/2026
Salary / Rate: €40000 - €45000 per annum
Posted: 2026-05-31 09:00:07
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Job Description:
Core-Asset Consulting is pleased to be supporting a leading investment firm in the recruitment of an Investment Operations Manager.
This is an exceptional opportunity to join a newly established and fast-growing business at a formative stage, offering the chance to help shape its culture and operational infrastructure from the outset.
Skills/Experience:
5 years of experience in Buy-side or Sell-side Operations.
Experience managing small, high-performing teams or a strong ambition to take the next step into leadership.
Proven ability to analyse and resolve business problems, with a desire to deepen domain knowledge and market understanding.
Excellent communication skills
A strong academic background, with a minimum 1st degree from a Russell Group university or equivalent
Core Responsibilities:
Design, build and execute daily controls through a suite of reconciliations across a variety of asset classes
Manage and develop a team of Operations Analysts, supporting their career progression and fostering a high-performing culture.
Provide operational expertise and input into the ongoing build-out of the firm's infrastructure, collaborating closely with technology teams and external vendors to create efficient, scalable processes across both new and existing products.
Oversight of all post-trade activities carried out by the third-party administrator
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16317
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Posted: 2026-05-29 16:23:11
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Job Description:
Core-Asset Consulting is recruiting on behalf of a specialist alternative investment firm for an experienced Data Engineer to join their growing technology team in Newcastle.
This role offers the chance to build and maintain critical data pipelines and platforms that underpin investment decision-making.
You will work in a collaborative environment, delivering high-quality solutions that support the firm's strategic objectives.
Essential Skills/Experience:
Experienced Data Engineer or in a closely related technical role.
Hedge fund or alternative investment experience is essential.
Strong expertise in SQL, Python, AWS, and data management technologies.
Familiarity with version control (e.g., Git) and orchestration tools (e.g., Airflow).
Proven ability to build, test, and maintain high-quality data pipelines and platforms.
Excellent communication and collaboration skills; self-motivated and detail-oriented.
First class degree in Computer Science or a related field.
Core Responsibilities:
Design, develop, and maintain robust data pipelines to integrate data from multiple internal and external sources.
Support platform development, testing, and troubleshooting to ensure reliability, performance, and data integrity.
Collaborate with stakeholders to improve data accessibility, usability, and overall platform functionality.
Continuously identify opportunities to implement new technologies and best practices that enhance data operations.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter, and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16431
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM
....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Posted: 2026-05-29 13:40:09
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Job Description:
Core-Asset Consulting is partnering with a leading global investment firm to recruit a Market Data Analyst to join their expanding team in Newcastle.
This is an excellent opportunity for a highly analytical professional to support and optimise market data operations, drive automation, and contribute to innovative solutions in a dynamic, fast-paced environment.
Essential Skills/Experience:
2+ years' experience in finance, data management, or technology-related roles.
First class degree in Maths, Statistics, Engineering, Economics, Finance, or a related analytical discipline.
Strong knowledge of financial markets and asset classes (Equities, Fixed Income, Credit, Listed Derivatives).
Familiarity with SQL and Python.
Excellent problem-solving, communication, and stakeholder management skills.
Adaptable, curious, and comfortable working in a fast-paced environment.
Core Responsibilities:
Support day-to-day market data operations and resolve related queries.
Identify and implement automation opportunities to improve operational efficiency.
Gather, document, and translate business requirements into actionable solutions for technical teams.
Specify new functionalities to enhance workflows and improve user experience.
Maintain clear documentation and contribute to knowledge management processes.
Proactively identify risks and escalate issues, providing recommendations where appropriate.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter, and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16429
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Posted: 2026-05-29 13:38:36
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Assistant Branch Manager
Due to expansion, we're looking for a hands-on Assistant Branch Manager to join a well-established, family-run distributor supplying the automotive, industrial, marine and leisure sectors across the Southwest.
You'll support the Branch Manager in leading an experienced team of around 4 across sales and distribution operations.
We'd especially like to hear from candidates with backgrounds in:
Electrical wholesale or distribution
Automotive parts distribution / motor factors
Industrial distribution, engineering supplies, builder's or plumber's merchants
(though this isn't essential - the right leadership skills and attitude are key!)
Branch-based role - commutable from Swindon, Wroughton, Badbury, Royal Wootton Bassett, Purton, Lyneham, Cricklade, Shrivenham, Highworth, Faringdon, Wantage, Cirencester, Malmesbury, Chippenham, Tetbury, Carterton, Malborough, Devizes
Package includes Competitive salary + branch-based performance bonus + Pension + 20 days holiday + bank holidays + Company vehicle + Full product training
The Candidate
Proven supervisor / team leader experience (ideally in distribution or wholesale).
Hands-on sales experience and the ability to build strong customer relationships.
Understanding of branch operations.
Technical aptitude with a willingness to learn and share product knowledge.
Background in electrical, industrial, engineering wholesale or automotive parts distribution advantageous.
The Role
With a hands-on approach, you'll support the Branch Manager and deputise when required, covering:
Coaching, training and motivating the team.
Identifying local market opportunities to grow sales.
Overseeing all operational aspects, including distribution.
Liaising with head office teams to maintain stock levels.
Managing health & safety compliance.
Working to achieve branch targets and driving improvements to boost performance.
Apply in Confidence
Interested? To apply for the role of Assistant Branch Manager, send your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd. Call Kayleigh directly on 07908 893621 for a confidential chat.
Don't delay - we're hiring now! Apply today.
Job Ref 4341KB: - Assistant Branch Manager - Distribution Glen Callum Associates - leading automotive & industrial recruitment specialists for sales, operations and marketing. ....Read more...
Type: Permanent Location: Swindon, England
Start: 29/06/2026
Salary / Rate: Competitive salary + bonus + pension + vehicle
Posted: 2026-05-29 08:16:25
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JOB DESCRIPTION
Category Brand Specialist
Department: Product Management
Reports To: Director of Product Management
FLSA Status: Non-Exempt
Job Summary
The Category Brand Specialist supports assigned product categories by maintaining accurate product data, coordinating daily activities, and assisting with product lifecycle initiatives.
This role focuses on execution, detail, and cross-functional collaboration in a manufacturing environment.
Key Responsibilities
Maintain product data, specifications, and documentation
Support item setup, product changes, packaging updates, and lifecycle transitions
Assist with new product launches and end-of-life activities
Pull and organize sales, cost, and inventory data
Track product performance and identify trends or issues
Support pricing updates and cost change reviews
Build basic reports and dashboards
Coordinate with Operations, Supply Chain, Sales, and Product teams
Manage tasks, timelines, and project documentation
Qualifications
Bachelor's degree in Marketing, Business, Supply Chain, Engineering, or related field OR 2+ years of related experience
Experience in manufacturing, industrial, or distribution environments preferred
Strong communication, organization, and multitasking skills
Detail-oriented with the ability to meet deadlines independently
Physical & Work Environment
Office role with exposure to manufacturing environments
Ability to sit, walk, lift up to 50 lbs, and use a computer for extended periods
Up to 10% travel as neededApply for this ad Online! ....Read more...
Type: Permanent Location: Hudson, North Carolina
Posted: 2026-05-28 22:10:46
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JOB DESCRIPTION
Category Brand Specialist
Department: Product Management
Reports To: Director of Product Management
FLSA Status: Non-Exempt
Job Summary
The Category Brand Specialist supports assigned product categories by maintaining accurate product data, coordinating daily activities, and assisting with product lifecycle initiatives.
This role focuses on execution, detail, and cross-functional collaboration in a manufacturing environment.
Key Responsibilities
Maintain product data, specifications, and documentation
Support item setup, product changes, packaging updates, and lifecycle transitions
Assist with new product launches and end-of-life activities
Pull and organize sales, cost, and inventory data
Track product performance and identify trends or issues
Support pricing updates and cost change reviews
Build basic reports and dashboards
Coordinate with Operations, Supply Chain, Sales, and Product teams
Manage tasks, timelines, and project documentation
Qualifications
Bachelor's degree in Marketing, Business, Supply Chain, Engineering, or related field OR 2+ years of related experience
Experience in manufacturing, industrial, or distribution environments preferred
Strong communication, organization, and multitasking skills
Detail-oriented with the ability to meet deadlines independently
Physical & Work Environment
Office role with exposure to manufacturing environments
Ability to sit, walk, lift up to 50 lbs, and use a computer for extended periods
Up to 10% travel as neededApply for this ad Online! ....Read more...
Type: Permanent Location: Hudson, North Carolina
Posted: 2026-05-28 22:09:50
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Workshop & Installations Technician
Location: Aylesford, Kent
Hours: Full Time, Permanent Monday to Friday 7.30am - 4pm
Salary: £25,000 - £27,750 basic salary with earning potential up to £32,000 per annum
KHR Recruitment is working with a growing luxury outdoor lifestyle business specialising in the design, manufacture and installation of premium outdoor living and dining structures.
Their innovative structures combine craftsmanship, functionality and outdoor entertaining, creating unique all-season outdoor experiences for private clients in the UK and internationally.
Due to continued growth and increasing demand both in the UK and overseas, our client is looking to recruit a proactive and hands-on Workshop & Installations Technician to join their expanding team.
The successful candidate will play a key role in the manufacturing, assembly and installation of bespoke outdoor structures across the UK and internationally.
Working as part of a close-knit team, you will also support warehouse operations, stock control and product deliveries.
This is an ideal opportunity for someone with strong practical DIY or maintenance skills who enjoys varied work, travel and working in different environments.
Main Duties & Responsibilities
- Cutting timber to size, creating joints and preparing materials
- Sanding, staining and finishing timber components
- Assembling framework structures using brackets and fixings
- Pre-assembling structures within the warehouse environment
- Fitting canvas panels and additional components
- Disassembling completed structures for packing and transportation
- Supporting stock control and ordering of warehouse materials
- Packing products safely for UK and international transportation
- Transporting products and tools to customer sites using company vehicles
- Installing structures on-site as part of a team
- Carrying out international installations when required
- Visiting existing customer sites to complete repairs and maintenance
- Assisting warehouse operations during quieter periods
- Supporting deliveries to UK customers
- Liaising with suppliers regarding materials and deliveries
- Collecting materials from suppliers
- Working closely with the design team to identify product improvements
Candidate Profile
- Strong practical DIY skills
- Experience using power tools or willingness to learn
- Backgrounds in carpentry, property maintenance, installations or general maintenance would be advantageous
- Excellent attention to detail and commitment to quality
- Comfortable working on-site and travelling to different locations
- Flexible approach to overnight stays and international travel
- Physically fit and comfortable with heavy lifting and manual work
- Full clean driving licence
- Valid passport for international travel
- Basic IT skills
- Strong communication skills and a professional manner with customers
Benefits
- 20 days annual leave plus Bank Holidays
- Company bonus scheme in successful years
- Full training provided
- Opportunity for international travel
- Long-term career opportunity within a growing business
- Paid overtime and expenses
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Aylesford, England
Start: 15/06/2026
Salary / Rate: £25000 - £27500 per annum + Overtime, Travel, Holiday, Pension
Posted: 2026-05-28 16:17:52
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Job Description:
Core-Asset Consulting is supporting a leading financial services organisation with the appointment of a Senior Change Lead to support a large-scale AI transformation programme on an initial 12 month contract.
The successful candidate will lead change activity for a key AI-enabled process transformation initiative, supporting the transition from current-state to future-state operations.
The role will focus on communications, operational readiness, adoption, and go-live support, ensuring successful implementation and long-term business impact.
Essential Skills/Experience:
Significant experience leading change within complex transformation programmes.
Proven ability to drive sustained adoption and behavioural change.
Strong practical knowledge of structured change methodologies including ADKAR, Prosci, or equivalent.
Experience delivering operational readiness activity within regulated environments.
Strong stakeholder management and communication skills with the ability to influence at senior level.
Experience managing process transitions, legacy decommissioning, and dual-running risk.
Financial services, digital transformation, or AI-related programme experience would be advantageous.
Core Responsibilities:
Define and deliver the change strategy for a large-scale transformation project.
Develop and manage communications for impacted teams and senior stakeholders.
Lead operational readiness activity including training, SOP readiness, support models, and hypercare.
Support the transition to new processes, including decommissioning legacy processes and managing adoption activity.
Define and monitor adoption metrics and behavioural change indicators.
Support go-live planning and cutover activity in partnership with programme leadership.
Escalate and manage delivery risks across senior stakeholder groups.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter, and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: (16490)
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS ....Read more...
Type: Contract Location: Newcastle upon Tyne, England
Start: ASAP
Posted: 2026-05-28 14:41:40
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Job Description:
Core-Asset Consulting is partnering with a leading financial services organisation to recruit a Senior Process Design Lead to support a large-scale AI transformation programme on an initial 12-month fixed-term contract (salaried) basis.
Working closely with senior stakeholders across business, technology and data functions, you will lead end-to-end process redesign initiatives from initial assessment through to future-state implementation design.
Essential Skills/Experience:
Proven experience leading end-to-end process redesign within complex organisations
Strong background in process transformation, continuous improvement or operational change
Practical application of Lean and Six Sigma methodologies
Experience defining structured frameworks for process redesign or transformation
Ability to translate business process requirements into operational and technical solutions
Strong understanding of governance, controls and operational risk within regulated environments
Excellent stakeholder management and workshop facilitation skills
Strong written and verbal communication skills with a structured and delivery-focused approach
Core Responsibilities:
Define and evolve frameworks and methodologies for AI-native process redesign
Lead end-to-end redesign of priority operational processes
Facilitate workshops to challenge and improve existing processes using Lean and Six Sigma principles
Design future-state processes, including controls, operational risks, hand-offs and system interactions
Translate process designs into clear business and technical requirements
Validate solutions to ensure operational feasibility and long-term sustainability
Collaborate across business, technology and data teams to support delivery and implementation
Produce high-quality process documentation and support transition into BAU operations
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter, and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: (16486)
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS ....Read more...
Type: Contract Location: Newcastle upon Tyne, England
Start: ASAP
Posted: 2026-05-28 14:23:03
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Shift Manager role available now! We are looking for a Shift Manager to join one of the world's largest chemical manufacturers.
This role comes with a great benefits scheme, and it is based at a great company with many career opportunities.
Through working with this company, we recognise their positive attitude towards their employees, the culture and how they invest into their employees and the site.
I am keen to speak with anyone that has previous experience as a Shift Manager, Production Supervisor, FLM, Team Leader, Production Leader or Line Leader.
Further to this the ideal candidate will have experience working on a COMAH manufacturing site with involvement in conducting chemical reactions.
Salary: £56,980.27 Location: Bradford, West Yorkshire Contract Type: Permanent Role: Shift Manager
Benefits:
28 days holiday + Bank holidays
Pension - Employer will match employee contribution up to 8%
Site Bonus - Earn up to £1000 if as a team they achieve the financial targets
Sick Pay Scheme - Up to 6 months
Global Share Plan
Long Service Awards
Health Cash Plan
Shopping Discounts
Free Independent Specialist Advice
Qualifications required for the Shift Manager:
Technical Qualification - HND/ ONC or equivalent experience in a Chemical Plant (Required)
NVQ III in Management or equivalent, ideally an A1 assessor (Desirable)
Experience working on a COMAH Site
Responsibilities of the Shift Manager:
Sustain high level of personal SHE awareness in the Plant operating teams to ensure compliance with safety, health and environmental regulations at all times.
Prepare the plant prior to planned Engineering work.
Participate in safety audits, HAZOPS's, and risk assessments.
Liaise with maintenance dept.to organise and prioritise plant repairs and planned maintenance and ensure that they are carried out effectively.
Reporting all process safety incidents or hazards and contributing to incident investigations.
Liaise with supply chain to ensure sufficient raw materials are available to maintain production.
Work in conjunction with the Operations Leader.
Ensure that all operations are carried out according to standard operating procedures.
Implement Company policies and disciplinary procedures and general terms and conditions of employment.
Please apply directly for further information on this Shift Manager Role or reach out to Ava Murphy at E3 Recruitment on 01484 645 269.
....Read more...
Type: Permanent Location: Bradford, England
Start: ASAP
Salary / Rate: Up to £58980.2700 per annum
Posted: 2026-05-28 11:17:40
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The Company
Our client is a leading organisation within the insurance sector, recognised for delivering customer-first solutions and innovative experiences across their portfolio.
With a strong focus on growth, digital engagement, and customer advocacy, they are continuing to invest in their customer experience and marketing capabilities to better support and engage their customers across key lifecycle moments.
The Opportunity
An exciting opportunity has arisen for a Campaigns Specialist - Customer Experience and Retention, responsible for developing and delivering meaningful customer experiences through strategic campaigns and communications.
This role will see you take ownership of customer engagement initiatives across multiple channels including email, SMS, and digital platforms, helping to simplify customer journeys, improve retention outcomes, and encourage digital self-service adoption.
This is a hands-on role combining both strategic thinking and executional delivery.
You will work closely with cross-functional stakeholders across marketing, customer experience, digital, product, operations, and compliance teams to deliver impactful campaigns that improve customer outcomes and strengthen long-term engagement.
Key Accountabilities
Drive end-to-end delivery of customer experience and retention campaigns across digital and direct channels
Develop and execute customer communications and engagement strategies that support retention, advocacy, and business growth objectives
Translate customer insights and performance data into actionable marketing initiatives and optimisation opportunities
Design and improve customer journeys to enhance engagement and simplify key customer interactions
Encourage digital adoption and increase engagement with self-service platforms and tools
Collaborate with internal stakeholders to manage campaign planning, approvals, implementation, and delivery timelines
Monitor campaign performance, deliver post-campaign analysis, and provide recommendations for continuous improvement
Support the development and evolution of customer value propositions and engagement programs
Work closely with technical and operational teams to resolve process or data-related challenges impacting customer experience
Ideal Experience
Previous experience within campaign management roles with a focus on retention and customer experience
Proven capability delivering end-to-end campaigns within a fast-paced environment
Strong stakeholder engagement and relationship management skills across cross-functional teams
Excellent project management skills with the ability to manage competing priorities and deadlines
Strong analytical mindset with the ability to interpret campaign performance data and customer insights
Experience within the NFP sector highly regarded!
Why Apply
Opportunity to play a key role in shaping customer experience initiatives and engagement strategies
Work within a supportive environment that encourages innovation and continuous improvement
Excellent opportunity to further develop your strategic marketing and campaign management expertise
If you are passionate about delivering exceptional customer experiences and enjoy working in a dynamic, collaborative environment, we would love to hear from you.
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness.
Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work.
We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.
At Parity, we believe in people, not just data.
Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process.
....Read more...
Type: Permanent Location: Sydney CBD, Sydney, Australia
Posted: 2026-05-28 05:05:56
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Job Description:
Our client, a leading financial services organisation, is seeking an experienced Auto-Enrolment Pension Manager to lead and oversee their auto-enrolment operations in Newcastle.
You will combine team leadership with operational oversight, managing day-to-day service delivery while ensuring high standards of quality, compliance and customer experience.
This is an excellent opportunity for an experienced pensions professional to take ownership of a critical function and contribute to ongoing service improvement.
Essential Skills/Experience:
Proven experience in auto-enrolment pensions within a financial services environment
Strong understanding of auto-enrolment legislation and regulatory requirements
Demonstrable experience managing and developing teams
Strong operational management and organisational skills
Experience in quality assurance, risk management and process improvement
Ability to analyse data and use insights to enhance performance
Excellent communication and stakeholder management skills
Core Responsibilities:
Lead and manage the Auto-Enrolment team, ensuring delivery against KPIs, SLAs and quality standards
Oversee the accurate and timely processing of auto-enrolment activities and queries
Ensure compliance with relevant legislation, internal policies and operational controls
Monitor team performance, providing coaching, training and development support
Manage quality assurance, complaint handling, incident reporting and escalation processes
Analyse management information to drive performance improvements and operational efficiency
Maintain and enhance processes, procedures and documentation
Identify and mitigate risks through effective controls and oversight
Collaborate with internal teams and third parties to ensure seamless service delivery
Contribute to continuous improvement initiatives and operational projects
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter, and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: (16455)
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Posted: 2026-05-27 09:23:05
-
Job Description:
Core-Asset Consulting is partnering with a leading financial services organisation to recruit a Senior Process Design Lead to support a large-scale AI transformation programme on an initial 12-month fixed-term contract (salaried) basis.
Working closely with senior stakeholders across business, technology and data functions, you will lead end-to-end process redesign initiatives from initial assessment through to future-state implementation design.
Essential Skills/Experience:
Proven experience leading end-to-end process redesign within complex organisations
Strong background in process transformation, continuous improvement or operational change
Practical application of Lean and Six Sigma methodologies
Experience defining structured frameworks for process redesign or transformation
Ability to translate business process requirements into operational and technical solutions
Strong understanding of governance, controls and operational risk within regulated environments
Excellent stakeholder management and workshop facilitation skills
Strong written and verbal communication skills with a structured and delivery-focused approach
Core Responsibilities:
Define and evolve frameworks and methodologies for AI-native process redesign
Lead end-to-end redesign of priority operational processes
Facilitate workshops to challenge and improve existing processes using Lean and Six Sigma principles
Design future-state processes, including controls, operational risks, hand-offs and system interactions
Translate process designs into clear business and technical requirements
Validate solutions to ensure operational feasibility and long-term sustainability
Collaborate across business, technology and data teams to support delivery and implementation
Produce high-quality process documentation and support transition into BAU operations
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter, and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: (16486)
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS ....Read more...
Type: Contract Location: Newcastle upon Tyne, England
Start: ASAP
Posted: 2026-05-27 07:55:24
-
5 axis CNC machinist required to work on the precision metal production of components by the operation of Turners and Millers.
You will join an experienced team working in a precision engineering workshop who manufacture components for specialist Aerospace equipment, scientific devices and automotive engineering.
Requirement
Experience in 5 axis CNC milling machinery operations.
Responsibilities
Program and operate 5 axis CNC milling machines to produce high precision components.
Type: Permanent Location: Motherwell, Scotland
Start: ASAP
Duration: Permanent
Salary / Rate: £38000 - £52000 Per Annum None
Posted: 2026-05-23 15:11:51
-
Finance Assistant
Sevenoaks, Kent
Monday - Friday 8:30am - 17:00pm
£32,000 to £36,000 + Benefits
KHR has partnered with a leading manufacturer of bespoke products servicing a global customer base who are looking to hire a Finance Assistant on a permanent, full-time basis.
Reporting directly to the Finance Manager, this role will play a key part in maintaining accurate financial records and supporting the smooth running of daily finance operations.
Responsibilities will include managing purchase and sales ledgers, processing payments, undertaking reconciliations, overseeing timesheet administration, managing CIS and VAT return processes, handling expenses, and carrying out ad-hoc finance functions.
This is an excellent opportunity for someone looking to develop their career in finance within a supportive and professional environment.
Key Responsibilities
- Process invoices, receipts, and payments accurately and in a timely manner
- Assist in the preparation of monthly management accounts and financial reports - journal postings
- Reconcile bank statements and general ledger entries
- Maintain accurate financial records and filing systems
- Support the budgeting and forecasting process with data collection and entry
- Assist with payroll administration and expense claims processing
- Handle supplier queries and liaise with stakeholders regarding finance-related issues
- Manage purchase and sales ledger postings
Candidate Profile
- Minimum of 3 years of experience in accounting or finance roles
- Highly proactive individual with the ability to work independently and complete tasks without constant supervision
- Sage 50 experience
- Self-motivated and enthusiastic, with a genuine passion for driving improvements and seeing tasks through to completion
- Strong attention to detail, reliability, and a commitment to maintaining high standards of work
- Excellent organisational and time management skills
- Experience with VAT and CIS returns
- Professional accounting qualification (AAT or higher) is desirable
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Sevenoaks, England
Start: 08/06/2026
Salary / Rate: £32000 - £36000 per annum + Benefits
Posted: 2026-05-22 14:30:22
-
JOB DESCRIPTION
The Logistics Coordinator is responsible for the physical and administrative tasks involved in the shipping, receiving, storing, distributing and order fulfillment of merchandise, products, materials, parts, supplies and equipment.
Essential Functions
Execute the daily distribution plan within the company's MRP system, ensuring all system-generated replenishment, transfer, and delivery signals are acted upon accurately and on time.
Coordinate inter-facility material movements by creating, scheduling, and monitoring transfers between manufacturing, central distribution centers, and satellite warehouse locations.
Analyze distribution data and MRP updates to identify planning exceptions, inventory imbalances, workflow disruptions and reverse logistics.
Collaborate with the SIOP team and key stakeholders to review established supply chain and distribution KPIs, participate in performance discussions.
Support continuous improvement initiatives aimed at enhancing distribution efficiency, improving service levels, reducing freight costs, and strengthening inventory accuracy.
Support the Inventory Control Specialist by actioning aged inventory that has exceeded their allowable aging threshold within the warehouses.
Create and process internal sales orders between entities under the same corporate group.
Minimum Requirements
Associate degree in Supply Chain, Business, Operations Management, Logistics, or related field required; Bachelor's degree preferred.
Minimum 2 years of experience in distribution, logistics coordination, supply chain planning, or inventory management within a manufacturing or industrial environment.
Hands-on experience working with MRP/ERP systems to manage planning inputs, execute distribution signals, or process material movements.
Strong knowlede of MS office, including Outlook, Word, PowerPoint, and Excel.
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours.
This position may require occasional wearing of safety glasses, gloves, long pants, and closed-toe shoes.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $22.30/hour and $27.11/hour.
The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Fort Wayne, Indiana
Posted: 2026-05-22 14:10:59
-
JOB DESCRIPTION
The Logistics Coordinator is responsible for the physical and administrative tasks involved in the shipping, receiving, storing, distributing and order fulfillment of merchandise, products, materials, parts, supplies and equipment.
Essential Functions
Execute the daily distribution plan within the company's MRP system, ensuring all system-generated replenishment, transfer, and delivery signals are acted upon accurately and on time.
Coordinate inter-facility material movements by creating, scheduling, and monitoring transfers between manufacturing, central distribution centers, and satellite warehouse locations.
Analyze distribution data and MRP updates to identify planning exceptions, inventory imbalances, workflow disruptions and reverse logistics.
Collaborate with the SIOP team and key stakeholders to review established supply chain and distribution KPIs, participate in performance discussions.
Support continuous improvement initiatives aimed at enhancing distribution efficiency, improving service levels, reducing freight costs, and strengthening inventory accuracy.
Support the Inventory Control Specialist by actioning aged inventory that has exceeded their allowable aging threshold within the warehouses.
Create and process internal sales orders between entities under the same corporate group.
Minimum Requirements
Associate degree in Supply Chain, Business, Operations Management, Logistics, or related field required; Bachelor's degree preferred.
Minimum 2 years of experience in distribution, logistics coordination, supply chain planning, or inventory management within a manufacturing or industrial environment.
Hands-on experience working with MRP/ERP systems to manage planning inputs, execute distribution signals, or process material movements.
Strong knowlede of MS office, including Outlook, Word, PowerPoint, and Excel.
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours.
This position may require occasional wearing of safety glasses, gloves, long pants, and closed-toe shoes.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $22.30/hour and $27.11/hour.
The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Fort Wayne, Indiana
Posted: 2026-05-22 14:09:59
-
An exciting opportunity has arisen for an Indirect Tax Manager / VAT Manager to join a well-established accountancy and advisory firm serving owner-managed businesses, corporates, not-for-profits, and international clients with UK operations.
As an Indirect Tax Manager / VAT Manager, you will provide expert VAT advice and develop your own client portfolio within the VAT consultancy team.
You will be initially office-based, after training and onboarding hybrid working options (60% in the office) will be available along with a salary range of £50,000 - £70,000 (DOE - Negotiable) and benefits.
What we are looking for:
* Previously worked as an Indirect Tax Manager, Tax Manager, VAT Manager, Tax Senior, Tax Consultant, VAT Consultant, VAT Specialist, Tax Specialist, Tax Supervisor or in a similar role.
* Strong experience in VAT, covering multiple aspects of taxation.
* Knowledge of VAT issues relating to land and property, partial exemption, international services, charities, not-for-profit organisations, and complex transactions.
* Confident in both written and verbal communication.
What's on offer:
* Competitive salary
* 25 days holiday
* Group pension scheme
* Life assurance
* Gym discounts
* Cinema society discounts
* Cycle-to-work schemes
* Employee assistance programme
* Access to private medical insurance
This is an excellent opportunity for an ambitious Indirect Tax Manager / VAT Manager to join a growing practice and take the next step in their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Taunton, England
Start:
Duration:
Salary / Rate: £50000 - £70000 Per Annum
Posted: 2026-05-22 11:56:48
-
JOB DESCRIPTION
Job Posting: Inventory Control Specialist
Location: Batavia, OH
Company: Key Resin Company
About Us
Key Resin Company is a leading manufacturer of high-performance flooring systems, offering a wide range of floor coverings, wall systems, concrete repair materials, and maintenance products for industrial, institutional, and commercial environments.
We are a stable, growing, family-oriented company where you can build a long-term career-and where everyone knows your name.
We offer a competitive benefits package, including health, dental, vision, life, disability, paid time off, 401(k) match, and a pension plan.
Position Overview
We are seeking a detail-oriented Inventory Specialist to support daily inventory operations and multiple manufacturing and warehouse locations.
This role is essential to maintaining accurate inventory, supporting production, and ensuring smooth day-to-day operations as our business continues to grow.
Key Responsibilities
Perform and manage daily inventory functions, including returns, aging inventory, and transaction processing.
Conduct physical inventories and cycle counts; research and resolve discrepancies.
Enter and maintain product codes, material master data, BOM recipes, costing information, and corporate reporting.
Process production batch tickets and complete finished goods inventory.
Handle drum disposal and tote recycling processes.
Support inventory activities across multiple manufacturing and warehouse sites.
Qualifications
2+ years of inventory management or related experience.
Strong knowledge of inventory systems / WMS / ERP (SAP preferred).
Ability to lift up to 50 lbs.
Experience in accounting or shipping/receiving is a plus.
Relevant college coursework or degree a plus.
Skills & Attributes
Highly organized with strong attention to detail.
Self-directed with solid problem-solving abilities.
Mechanical aptitude, including comfort with fluid gauges and material handling.
Strong written and verbal communication skills.
Willingness and ability to learn our products and industry.Apply for this ad Online! ....Read more...
Type: Permanent Location: Batavia, Ohio
Posted: 2026-05-21 22:10:25
-
JOB DESCRIPTION
Job Posting: Inventory Control Specialist
Location: Batavia, OH
Company: Key Resin Company
About Us
Key Resin Company is a leading manufacturer of high-performance flooring systems, offering a wide range of floor coverings, wall systems, concrete repair materials, and maintenance products for industrial, institutional, and commercial environments.
We are a stable, growing, family-oriented company where you can build a long-term career-and where everyone knows your name.
We offer a competitive benefits package, including health, dental, vision, life, disability, paid time off, 401(k) match, and a pension plan.
Position Overview
We are seeking a detail-oriented Inventory Specialist to support daily inventory operations and multiple manufacturing and warehouse locations.
This role is essential to maintaining accurate inventory, supporting production, and ensuring smooth day-to-day operations as our business continues to grow.
Key Responsibilities
Perform and manage daily inventory functions, including returns, aging inventory, and transaction processing.
Conduct physical inventories and cycle counts; research and resolve discrepancies.
Enter and maintain product codes, material master data, BOM recipes, costing information, and corporate reporting.
Process production batch tickets and complete finished goods inventory.
Handle drum disposal and tote recycling processes.
Support inventory activities across multiple manufacturing and warehouse sites.
Qualifications
2+ years of inventory management or related experience.
Strong knowledge of inventory systems / WMS / ERP (SAP preferred).
Ability to lift up to 50 lbs.
Experience in accounting or shipping/receiving is a plus.
Relevant college coursework or degree a plus.
Skills & Attributes
Highly organized with strong attention to detail.
Self-directed with solid problem-solving abilities.
Mechanical aptitude, including comfort with fluid gauges and material handling.
Strong written and verbal communication skills.
Willingness and ability to learn our products and industry.Apply for this ad Online! ....Read more...
Type: Permanent Location: Batavia, Ohio
Posted: 2026-05-21 14:11:06
-
An exciting opportunity has arisen for an Indirect Tax Manager / VAT Manager to join a well-established accountancy and advisory firm serving owner-managed businesses, corporates, not-for-profits, and international clients with UK operations.
As an Indirect Tax Manager / VAT Manager, you will provide expert VAT advice and develop your own client portfolio within the VAT consultancy team.
You will be initially office-based, after training and onboarding hybrid working options (60% in the office) will be available along with a salary range of £50,000 - £70,000 (DOE - Negotiable) and benefits.
What we are looking for:
* Previously worked as an Indirect Tax Manager, Tax Manager, VAT Manager, Tax Senior, Tax Consultant, VAT Consultant, VAT Specialist, Tax Specialist, Tax Supervisor or in a similar role.
* Strong experience in VAT, covering multiple aspects of taxation.
* Knowledge of VAT issues relating to land and property, partial exemption, international services, charities, not-for-profit organisations, and complex transactions.
* Confident in both written and verbal communication.
What's on offer:
* Competitive salary
* 25 days holiday
* Group pension scheme
* Life assurance
* Gym discounts
* Cinema society discounts
* Cycle-to-work schemes
* Employee assistance programme
* Access to private medical insurance
This is an excellent opportunity for an ambitious Indirect Tax Manager / VAT Manager to join a growing practice and take the next step in their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Bristol, England
Start:
Duration:
Salary / Rate: £50000 - £70000 Per Annum
Posted: 2026-05-21 12:10:44
-
JOB DESCRIPTION
Job Title: Director of Customer Service, Product Support & Technical Service
Company: Rust-Oleum
Location: United States (Hybrid or On-Site depending on business needs)
Department: Customer Experience / Technical Services
Reports To: Vice President, Sales
Position Summary
The Director of Customer Service, Product Support & Technical Service leads the strategy, performance, and continuous improvement of all customer-facing support functions for Rust-Oleum.
This role oversees customer service operations, product support, and technical service teams to deliver exceptional customer experiences across professional contractors, retail partners, distributors, and consumers.
The Director ensures customers receive accurate product guidance, technical troubleshooting, and responsive service across multiple channels, while also translating customer insights into actionable improvements for product development, quality, marketing, and operations.
Key Responsibilities
Customer Service Leadership
Develop and execute the overall customer service strategy aligned with company growth and brand reputation goals.
Lead and manage multi-channel support operations including phone, email, chat, digital platforms, and retail support.
Establish service standards, KPIs, and operational processes that ensure fast, accurate, and customer-centric support.
Drive initiatives that improve Customer Satisfaction (CSAT), Net Promoter Score (NPS), and first-contact resolution rates.Product Support & Technical Services
Oversee product support teams that assist customers with application guidance, product compatibility, troubleshooting, and best practices.
Manage technical experts who support complex inquiries from contractors, retailers, distributors, and industrial customers.
Ensure accurate technical documentation, FAQs, troubleshooting guides, and knowledge base content.
Partner with R&D and Product Management to communicate field insights, product performance feedback, and improvement opportunities.Customer Experience & Process Improvement
Analyze customer interaction data to identify trends, recurring issues, and opportunities to improve products, packaging, instructions, and support materials.
Implement technologies such as CRM platforms, knowledge management systems, and AI-assisted service tools.
Standardize workflows across customer service and technical service teams to improve efficiency and scalability.Cross-Functional Collaboration
Partner closely with Sales, Marketing, Product Development, Supply Chain, Quality, and Manufacturing to resolve customer issues and improve product experience.
Support major retail partners and distributors by ensuring strong technical support and service responsiveness.
Represent the voice of the customer in internal strategic discussions.Team Leadership & Development
Lead, coach, and develop a high-performing team of customer service managers, technical specialists, and support staff.
Establish training programs that ensure strong product knowledge and consistent service delivery.
Foster a culture focused on customer advocacy, problem-solving, and continuous improvement.Performance & Reporting
Develop service metrics dashboards and report performance to executive leadership.
Manage department budgets, staffing plans, and operational resources.
Drive operational excellence through automation, workflow optimization, and service innovation.Qualifications
Education
Bachelor's degree in Business, Engineering, Chemistry, Operations Management, or related field required
MBA or advanced degree preferredExperience
10+ years of progressive leadership experience in customer service, product support, or technical service
Experience supporting manufacturing, coatings, building materials, industrial products, or consumer goods
Proven success leading large service teams and multi-channel support environments
Experience implementing or managing CRM and customer experience platformsSkills & Competencies
Strong leadership and team development capabilities
Ability to translate complex technical information into customer-friendly solutions
Data-driven decision making and service performance management
Excellent communication and cross-functional collaboration skills
Strategic thinker with operational execution abilityPreferred Experience
Experience with technical products requiring application support (coatings, chemicals, construction materials, or industrial products)
Familiarity with contractor and retail support environments
Experience integrating customer insights into product development and quality improvementsWhat Success Looks Like
Improved customer satisfaction and service responsiveness
Reduced product complaints through proactive support and education
Strong collaboration between service teams and product development
Scalable customer support systems that support business growth
Salary Target Range: $130,000 - $175,000, Bonus Eligible
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after five years of continuous service.
Rust-Oleum is an equal-opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-05-20 14:10:04
-
JOB DESCRIPTION
Job Title: Director of Customer Service, Product Support & Technical Service
Company: Rust-Oleum
Location: United States (Hybrid or On-Site depending on business needs)
Department: Customer Experience / Technical Services
Reports To: Vice President, Sales
Position Summary
The Director of Customer Service, Product Support & Technical Service leads the strategy, performance, and continuous improvement of all customer-facing support functions for Rust-Oleum.
This role oversees customer service operations, product support, and technical service teams to deliver exceptional customer experiences across professional contractors, retail partners, distributors, and consumers.
The Director ensures customers receive accurate product guidance, technical troubleshooting, and responsive service across multiple channels, while also translating customer insights into actionable improvements for product development, quality, marketing, and operations.
Key Responsibilities
Customer Service Leadership
Develop and execute the overall customer service strategy aligned with company growth and brand reputation goals.
Lead and manage multi-channel support operations including phone, email, chat, digital platforms, and retail support.
Establish service standards, KPIs, and operational processes that ensure fast, accurate, and customer-centric support.
Drive initiatives that improve Customer Satisfaction (CSAT), Net Promoter Score (NPS), and first-contact resolution rates.Product Support & Technical Services
Oversee product support teams that assist customers with application guidance, product compatibility, troubleshooting, and best practices.
Manage technical experts who support complex inquiries from contractors, retailers, distributors, and industrial customers.
Ensure accurate technical documentation, FAQs, troubleshooting guides, and knowledge base content.
Partner with R&D and Product Management to communicate field insights, product performance feedback, and improvement opportunities.Customer Experience & Process Improvement
Analyze customer interaction data to identify trends, recurring issues, and opportunities to improve products, packaging, instructions, and support materials.
Implement technologies such as CRM platforms, knowledge management systems, and AI-assisted service tools.
Standardize workflows across customer service and technical service teams to improve efficiency and scalability.Cross-Functional Collaboration
Partner closely with Sales, Marketing, Product Development, Supply Chain, Quality, and Manufacturing to resolve customer issues and improve product experience.
Support major retail partners and distributors by ensuring strong technical support and service responsiveness.
Represent the voice of the customer in internal strategic discussions.Team Leadership & Development
Lead, coach, and develop a high-performing team of customer service managers, technical specialists, and support staff.
Establish training programs that ensure strong product knowledge and consistent service delivery.
Foster a culture focused on customer advocacy, problem-solving, and continuous improvement.Performance & Reporting
Develop service metrics dashboards and report performance to executive leadership.
Manage department budgets, staffing plans, and operational resources.
Drive operational excellence through automation, workflow optimization, and service innovation.Qualifications
Education
Bachelor's degree in Business, Engineering, Chemistry, Operations Management, or related field required
MBA or advanced degree preferredExperience
10+ years of progressive leadership experience in customer service, product support, or technical service
Experience supporting manufacturing, coatings, building materials, industrial products, or consumer goods
Proven success leading large service teams and multi-channel support environments
Experience implementing or managing CRM and customer experience platformsSkills & Competencies
Strong leadership and team development capabilities
Ability to translate complex technical information into customer-friendly solutions
Data-driven decision making and service performance management
Excellent communication and cross-functional collaboration skills
Strategic thinker with operational execution abilityPreferred Experience
Experience with technical products requiring application support (coatings, chemicals, construction materials, or industrial products)
Familiarity with contractor and retail support environments
Experience integrating customer insights into product development and quality improvementsWhat Success Looks Like
Improved customer satisfaction and service responsiveness
Reduced product complaints through proactive support and education
Strong collaboration between service teams and product development
Scalable customer support systems that support business growth
Salary Target Range: $130,000 - $175,000, Bonus Eligible
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after five years of continuous service.
Rust-Oleum is an equal-opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-05-20 14:09:46
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability.
Collaborate with other Supervisors as necessary.
Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied.
Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage.
The Supervisor should stress the profitability factor to all field personnel.
Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps.
Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters.
Be the primary contact for the office personnel if there are any issues concerning a Field Rep.
Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer.
Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include:
Proper completion of all services and related paperwork.
Safety training and training documentation for all Field Reps within the region.
Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc.
Demonstrate a working knowledge of all services provided.
Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues.
Consult with the Regional Business Manager (RBM) and HR as needed.
Work with the HR and Recruiting department to hire all new personnel.
Ensure all required paperwork is submitted to the corporate office on a timely basis.
Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information.
Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc.
Review time reports daily and make necessary corrections with the admin team.
Attend all required calls and meetings.
Perform any other duties and/or projects as required or assigned by the RBM.
CERTIFICATES, LICENSES, REGISTRATIONS:
30-hour OSHA certification (The company will provide it if needed.)
Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Qualifications:
Prior supervisory skills and ability to manage people and tasks.
Prior roofing experience, including patch and repair skills.
Knowledge of Project Management, planning, and scheduling.
Knowledge and experience in monitoring and maintaining quality control.
Functional computer skills.
Safety training and OSHA knowledge.
Understanding of budgeting and expense management.
Competencies:
Adaptable and willing to change with business needs.
Professional and leads by example.
Diversity awareness and ability to adjust to multiple personalities.
Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management.
Work independently, solve problems, and delegate assignments, such as quoting and pricing.
Demonstrate a high degree of accountability and ethical behaviors.
Excellent customer service and ability to build relationships.
Other Requirements:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license.
Ability to work weekends and/or holidays when needed.
Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
The salary range for applicants in this position generally ranges between $72,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Jacksonville, Florida
Posted: 2026-05-19 22:10:15
