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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring, instead of replacing, wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people, and a commitment to a sustainable future, you've found it with us.
Benefits:
Base Salary + Annual Bonus 401K Pension Medical, Dental insurance Paid time-off
GENERAL PURPOSE OF THE JOB:
Is responsible for managing all Self-Perform Projects and the associated customers (Including GC and large-scale P&R, TremCare, etc).
This involves working with the Project Foreman, Superintendent, Construction Manager, and Sales Reps associated with the project, to ensure delivery on time and within budget.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Schedule and manage self-perform crews via daily interaction and oversight of crew foreman.
When subcontractors are necessary or present on the majority of self-perform projects, act as liaison to CM for boots-on-the-ground subcontractor oversight (as needed). Implement and understand project administration requirements. Create, update, and communicate project schedules and updates. Control expectations and challenges to keep the project on schedule and running efficiently. Ensure Quality Control/Quality Management of all scope items. Verify that all project work complies with contract documents. Be responsible for resolving project issues and problems, providing coordination between self- perform crews, subcontractors, Sales Reps, and owner operations, affirming specifications are followed in accordance with Tremco standards. Ensure the region's profitability by effectively managing the team and processes using the available tools, including collaboration with the RBM. Generate reports on project status and ensure owner satisfaction. Aid in takeoff of opportunities and creation of scope and quantity specifics for project opportunities, as needed. Participate in CG/CM, Sales Team, and Ops Management-related coordination and collaboration.
Provide QA and QC inspections and training at all levels of work to achieve the highest standards of Tremco/WTI roofing practices so that the Tremco Sales team will increase their market share of performed work to WTI.
These areas include: Field applications - existing and new materials, systems, applications, etc. Customer service Reporting compliance Communicate on a routine basis with the RBM regarding: Safety compliance results Project approvals, planning, and results Personnel and process management All issues that require collaboration or elevation of authority Lead and uphold the highest levels of health and safety management in compliance with all codes, laws, and Tremco policies and contribute to developing a safety-oriented culture that will result in 100% compliance with: Toolbox Talk attendance DTA reporting Truck audits The goal of zero safety-related incidents on all projects
OTHER SKILLS AND ABILITIES:
Minimum of 10 years of experience in commercial or industrial building enclosure, waterproofing, and concrete restoration.
Must have proficient computer skills and can competently use Microsoft Office products.
Must be able to keep project records and interface with owners, subcontractors, and Company management. Must be able to travel extensively.
The salary range for applicants in this position generally ranges between $70,000 and $95,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-03-20 06:13:41
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Newark, New Jersey
Posted: 2025-03-20 06:13:40
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Resolution Specialist provides exceptional service to customers and sales representatives as it relates to expediting problems or issues and solving them in a quick manner.
This position also handles the special colors for U.S.
Customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure all complaints are accurately recorded in the appropriate systems while following ISO and SOX required procedures.
Utilize SAP to enter complaint information and supporting data, invoice and release credits, and update the status of complaints upon investigation completion.
Complete initial complaint follow-up and attain missing data from Customer Service Representative (CSR) or Sales Representative Investigate complaints and service issues (i.e.
incorrect invoices, freight charges, incorrect material or quantity, pricing and allowances) directly or by delegating to internal resources (shipping, pricing, technical, or quality) as appropriate.
Follow-up with internal employees as needed to resolve complaints within targeted timeline.
Obtain necessary approvals for returns and credits and process credits and debits in conjunction with Finance.
Obtain and continuously enhance a broad knowledge of product lines, delivery time and similar data as required relating to the business units being served.
Develop and maintain effective working relationships with team members, managers, and personnel in internal/external departments whose functions directly affect the service level to our customers.
Possess a thorough understanding of all interfacing departments (credit, distribution, inventory control, etc.) Calculate claims submitted for customer specials and obtain approval for credits.
Order supplies and maintain the filing system for backorders, pick slips, credits, etc.
Complete monthly reports
EDUCATION REQUIREMENT: High school diploma or general education degree (GED)
EXPERIENCE REQUIREMENT:
Minimum 2 years of customer service experience, preferably in a high-volume call center environment SAP experience preferred.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Proficient in Excel and Microsoft Word Strong organizational and planning skills Ability to solve problems Excellent phone skills Proactive in identifying areas for process improvement High degree of flexibility and the ability to multitask Excellent written and verbal communication skills with the ability to read, write, and communicate fluently in English Strong analytical abilities to be able to recognize errors, evaluate trends, and anticipate difficulties.
Must be deadline oriented with the ability to remain calm and composed during stressful situations
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear.
ADDITIONAL INFORMATION: This job is 100% remote.
The ideal candidate will be available during regular working hours between 8 am and 5:30 pm.
Must have sufficient 'home office' standards including but not limited to confidential workspace, high speed internet, etc.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $48,426 and $60,532 .
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-20 06:13:34
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
Act as the subject matter expert for Tremco North American manufacturing facilities to continuously improve production efficiency and operational excellence (MS168).
Develop, execute, implement, promote, monitor, measure, and improve consistent continuous improvement practices.
TREMCO'S EXPECTATIONS FOR ALL LEADERS:
Embodies the company's core values of transparency, trust, and respect by demonstrating integrity, commitment, responsible entrepreneurship, and moral courage.
Applies the company's policies and adheres to processes to ensure compliance and organizational best practices.
Demonstrates a commitment to diversity, equity, and inclusion in all areas of responsibility such as hiring and promotion decisions.
Effectively and efficiently onboards new employees.
Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation.
Coaches and manages employees using the company's philosophy and tools to ensure talent is developed and retained.
Constructs succession plans to ensure sustainability and continuity of area of responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Models operational excellence, visibly demonstrating leadership/change management behaviors.
Engages the leadership team in developing continuous improvement strategy, establishing timelines, identifying results, as week as setting and achieving goals utilizing Lean initiatives which includes working with key leadership both functionally and strategically to drive overall improvements in specific areas.
Incorporates Six Sigma methodology and analytics into organizational operations to accomplish business objectives.
Leads the implementation of Lean programs from inception to completion including but not limited to organizing, planning, coordinating, facilitating, reviewing and communicating status of projects managed and cost reductions recognized.
Provides input and feedback about process improvement opportunities.
Analyzes current production processes and procedures, conducts environmental scans, defines current state gaps, and develops plans/countermeasures to deploy continuous improvement strategies.
Plans and develops guidelines, targets, standards, and metrics for monitoring and measuring results to ensure desired results and drive accountability throughout the organization.
Monitors activity of continuous improvement teams and team champions; alerts management of additional support needed to achieve desired results.
Oversees the development of new testing tools and measurement methods and systems to ensure products meet quality standards.
Develops MS168 leaders and systems to positively impact operational efficiencies including but not limited to creating and administering monitoring systems and reviews, aligning assessments to human systems capabilities, etc.
Coaches and develops champions at manufacturing locations to foster a continuous improvement mindset.
Facilitates and leads the continuous improvement process by identifying training needs and providing education and mentoring in problem solving methodology, Kaizen, 5S, Kanban, Value Stream Mapping, etc.
Provides training, tools, and logistical assistance for continuous improvement initiatives.
Evaluates the performance or ability of employees to understand and apply lean principles.
Collaborates with Environmental, Health and Safety resources to ensure continuity and support for related objectives.
Maintains current knowledge of lean performance principles and practices and keeps the organization informed.
EDUCATION REQUIREMENT:
Bachelor's degree (B.
A.) from four-year college or university in manufacturing, operations, engineering or another related field.
EXPERIENCE REQUIREMENT:
5 years related experience in manufacturing, process management, continuous improvement, analytics, project management, etc.
Experience with Value Stream Mapping, facilitating Kaizen events, implementing lean tools and processes such as: continuous flow, set up reduction, pull systems, TPM (Total Productive Maintenance) and 5S practices.
Experience developing and delivering employee training programs.
CERTIFICATES, LICENSES, REGISTRATIONS:
Accredited Lean Six Sigma Green Belt, preferably Black Belt
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Full working knowledge of Lean Concepts and TQM process evaluation techniques with demonstrated success in a manufacturing environment.
Proficiency with related technology systems i.e.
SAP, Microsoft Office, etc.
Ability to change behavior, build morale and group commitments to goals and objectives, overcome resistance, inspire and motivate others to perform well and effectively influence the actions and opinions of others through effective coaching and leadership Understands business implications of decisions, displays orientation to profitability, aligns work with strategic goals, and develops and implements cost saving measures.
Ability to achieve results through other people and departments.
Strong presentation and communication skills (listening, verbal and written)
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $111,997 and $139,996.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-20 06:13:19
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, including HVAC, better.
Restoring, instead of replacing, wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people, and a commitment to a sustainable future, you've found it with us.
Benefits:
Base Salary + Annual Bonus 401K Pension Medical, Dental insurance Paid time-off The Construction Manager-HVAC is responsible for managing all projects (including GC and Self-Perform HVAC AHU Restorations, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery on time and within budget as well as selecting and managing all sub-contractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the projects.
Also, responsibilities will include Sales & Service Support, Field Resource & Customer Management communication as necessary.
Abide by all Company policies.
Core Expectations:
Contributing to, validating and signing-off on all proposals and specifications: Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre con Effective Close-out Cost Estimates and schedules Use of eBuilder for all project documentation per policy manual Accountable for project cost / budget variance & profitability Accountable for Quality Assurance Understands subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement Proper letter notification to non-compliant subcontractor agreement articles i.e., no waivers of lien for lower tiers subs, missing submittals, etc. Sets project timelines and goals Manages key metrics and report on regular basis or as required Coordinates work with Program Managers, Sales & Service Support, Customer Management (WTI &Tremco Roofing), and Resource Management Participates in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. The salary range for applicants in this position generally ranges between $80,000 and $100,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabilityApply for this ad Online! ....Read more...
Type: Permanent Location: Clearwater, Florida
Posted: 2025-03-20 06:13:18
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JOB DESCRIPTION
The WTI Field Resources Supervisor is responsible for the timely delivery of services, profitability, and all employee management and training within the region.
Duties/Responsibilities, Core Knowledge:
Coordinate staffing and scheduling of all WTI Field Reps in his/her respective region to ensure proper utilization of manpower on specific jobs for highest profitability.
Collaborate with other Field Supervisors as necessary. Oversee the Quality Control (QC) process of all WTI Field Reps in the region, which will include random site visits to previous and current job sites, proper documentation to ensure that all work was completed properly and that the customer is fully satisfied.
Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet required percentage.
The Supervisor should stress the profitability factor to all field personnel. Weekly communication with Sales Managers is required.
The Supervisor will field all questions/concerns from the WTI Field Reps and will handle all discrepancies between the WTI Field Reps and the Sales Force. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. The Supervisor will also be the main contact for the office personnel if there are any problems concerning a WTI Field Rep. Ensure that all WTI Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct training (both hands-on field training and classroom style) for Field Reps, according to WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval/certification of each Field Rep including: OSHA Hazard Awareness, ToolBox Talks, etc. Provide training of new contractors on the proper application of Tremco Rood Systems. Demonstrate working knowledge of all services provided. Manage, monitor and document performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work related issues.
Consult with Human Resources as needed. Work in conjunction with the Recruiting Department for hiring of all new personnel.
Ensure that all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including: expense management monthly sales projections Field Tech time management status reports bidding jobs with reps large job sign offs, project documentation, etc. Perform any other duty and/or project as required or assigned by the Vice President of WTI General Services.
Skills, Qualifications, Experience, Special Physical Requirements:
High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior commercial roofing experience including patch and repair skills Knowledge of Project Management, planning and scheduling skills Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge Understanding of budgeting and expense management Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Work independently; solve problems, and ability to delegate assignments, such as quoting and pricing Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx.
100 lbs.
over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc) Ability to travel out of town, may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The salary range for applicants in this position generally ranges between $70,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Atlanta, Georgia
Posted: 2025-03-20 06:13:18
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs diagnostic various onsite inspections for customers as well as other inspection services
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process of all diagnostic jobs, including the proper documentation, to ensure that all work was completed properly and that the customer was fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all diagnostic related matters. Serve as a contact for the office personnel if there are any problems concerning a diagnostic issue. Project a professional appearance and demeanor at all times while completing services for a customer. In conjunction with the Manager of Diagnostic Services, assist in the training of other field personnel on diagnostic tools, techniques, processes, etc. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
ADDITIONAL SKILLS AND QUALIFICATIONS:
Prior roofing inspection and diagnostic experience Prior roofing experience, including patch and repair skills Knowledge of Project Management, planning, and scheduling skills Knowledge and experience in monitoring and maintaining Quality Control Functional computer skills Prior safety training and complete a minimum of 10-hour OSHA certification Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment, and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.) The salary range for applicants in this position generally ranges between $53,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Dallas, Texas
Posted: 2025-03-20 06:13:17
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position performs diagnostic various onsite inspections for customers as well as other inspection services
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform/assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
Work with Lead Diagnostics Technician Collaborate with other Field Supervisors as necessary. Assist with the Quality Control (QC) process of all diagnostic jobs, including the proper documentation, to ensure that all work was completed properly and that the customer was fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all diagnostic related matters. Serve as a contact for the office personnel if there are any problems concerning a diagnostic issue. Project a professional appearance and demeanor at all times while completing services for a customer. In conjunction with the Manager of Diagnostic Services, assist in the training of other field personnel on diagnostic tools, techniques, processes, etc. Proper completion of all services and related paperwork. Participate in all safety trainings and complete any required documentation. Perform any other duty and/or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
ADDITIONAL SKILLS AND QUALIFICATIONS:
Prior roofing inspection and diagnostic experience Prior roofing experience, including patch and repair skills Knowledge of Project Management, planning, and scheduling skills Knowledge and experience in monitoring and maintaining Quality Control Functional computer skills Prior safety training and complete a minimum of 10-hour OSHA certification Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Ability to work independently Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment, and/or material up to approx.
75 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Kansas City, Kansas
Posted: 2025-03-20 06:13:12
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction Apply for this ad Online! ....Read more...
Type: Permanent Location: Chicago, Illinois
Posted: 2025-03-20 06:13:09
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JOB DESCRIPTION
General Purpose of Job:
The QA Technical Service Rep is responsible for the timely delivery of services related to the quality assurance of Tremco's installed roofing systems within their respective region.
Duties/Responsibilities, Core knowledge:
Lead Technician performing roof patch and repair as necessary and determined by the Quality Assurance Group on Tremco Incorporated roof systems (BUR, Modified Bitumen, Single Ply, Fluid Applied, etc.). Estimate material and labor quantities for roof patch and repair. Perform Job Site Inspections as they relate to quality assurance and/or adjustment work. Perform detailed roof inspections to diagnose and troubleshoot issues and/or concerns. Work with local WTI Field Representatives and/or Supervisors as required or necessary. Provide accurate and timely documentation to ensure that all work is completed properly and that the customer is fully satisfied.
Conduct and foster professional and timely communication (via email, voicemail, or in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. Demonstrate working knowledge of all services provided. Perform any other duty and/or project as required or assigned by the QA Assurance Group.
Skills, Qualifications, Experience, Special Physical Requirements:
High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior roofing experience, including patch and repair skills Knowledge and ability to use basic tools associated with commercial roofing Knowledge and experience in monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge with a commitment to safety at all times Understanding and ability to manage expenses Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Work independently, as well as in a team environment, to solve problems and delegate assignments Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx.
100 lbs.
over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.) Ability to travel out of town, including overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write, and speak English Apply for this ad Online! ....Read more...
Type: Permanent Location: Akron, Ohio
Posted: 2025-03-20 06:13:07
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JOB DESCRIPTION
Carboline is looking to fill an open Territory Sales Representative within their Southeast Territory and are seeking candidates located near large cities in Virginia. This position will be responsible for both selling and generating new business with already established customers while also developing new prospects to grow volume, revenue and increase the profitability of this territory.
We are seeking individuals with a hunter's mentality and prior experience working in the paint and coatings industry.
This position will report into the Southeast Region Director of Sales.
Minimum Requirements
Bachelor's in Business or a Technical degree or equivalent experience 4+ years sales and or business development experience in the fireproofing or protective coatings industry
Preferred Requirements
Previous industrial sales experience and NACE certifications are a plus.
Physical Requirements
This position requires minimal physical activity.
May require lifting up to 50lbs on occasion.
May require computer usage for an extended period of time - up to 8 hours in a day.
Occasional exposure to various chemicals.
May require travel by car up to 50%, including nighttime.
Essential Functions
Responsible for calling on new and existing customers to build sales volume, to remain abreast of customer requirements and to assess market trends. Calls on customers and prospective customers to inform them of products, new releases, services available, supply, etc.
Provides technical assistance when necessary. Responsible for securing and renewing orders; works with customer services and sales management to provide servicing levels required by the customer. Builds and maintains a sales program within the territory based on strategic planning including prospecting, new business development, levels of available business and level of repeat business. Works effectively with all company personnel and resources to provide full customer service and assure continuing customer satisfaction. Applies good judgment and prompt follow through on customer complaints, returns, claims or other problems on products / services provided. Gathers and reports significant developments within accounts, prospects competitors and the general market for use by company management in research, analysis and planning purposes. Provides annual sales detailing target markets and accounts. May act as a Field Technical Service Engineer as requested. Committed to the Company's safety and quality programs
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Type: Permanent Location: Virginia Beach, Virginia
Posted: 2025-03-20 06:13:00
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JOB DESCRIPTION
Employer Description
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Job Summary
The Program Manger manages new product development programs including strategic market initiatives involving internal and external development partners.
Supervision Responsibility
None
Essential Duties To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties.
The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time. Set product development timelines, program deliverables and prioritize development team activities to maintain the schedule. Ensure work is accurate, on time while meeting company goals. Conduct regular cost analysis review while product is being developed to maintain program goals. Work with Product Management, Sales and Marketing to create the products position in the marketplace. Identify program risks and recommend mitigation plans with lowest possible risk and financial exposure. Create and circulate weekly status reports to management team. Manage the entire product portfolio, time-integrated plans for product introduction and product life cycles from strategic planning to tactical activities. Manage the Product Development process through the various stage gates and receive approvals from key stakeholders. Key contributor to multidisciplinary teams as it relates to new product development. Key leader for managing product development programs within the program management software and defining key pillars for the Product Development team. Manage and develop strategic partnerships with the highest degree of teamwork. Maintain current, annual, and new product forecast. Lead program planning efforts to maintain production schedules. Manage transition planning with Operations, Supply Chain, Sales, and Marketing. Develop and manage strategic plans, operational plans and activities, product and applications planning for the new products. Develop and track annual product growth plans. Facilitate introduction of product into new markets. Coordinate with all groups/departments to ensure that the needs of the marketplace, distribution channel, and Legend Brands associates are met.
Minimum Qualifications and Education Requirements:
In order to perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Bachelor's Degree required and 1-3 years of program management experience. Program Management Skills. Multi-task with a high sense of urgency. Excellent customer service. Understanding of business/profit models. Strong attention to detail. Strong organization skills.
Hiring Range:
Between $78,250 - $90,000/Annually
Benefits:
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations:
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's All job offers are contingent upon satisfactory pre-employment drug test and background screening Accepting application through May 1, 2025.
Applications will be reviewed as received and ongoing interviews will be conducted as necessary Apply for this ad Online! ....Read more...
Type: Permanent Location: Burlington, Washington
Posted: 2025-03-20 06:12:58
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JOB DESCRIPTION
Title: Sales Rep.
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
Position Summary:
Responsible for selling all of the assigned company products/services within the assigned sales territory by contacting established customers as well as developing new prospects.
Must have complete knowledge of the product line represented, related services and company policies.
Essential Functions:
Responsible for calling on new and existing customers to build sales volume, remain abreast of customer requirements, and assess market trends.
Calls on customers and prospective customers to inform them of products, new releases, services available, supply, etc.
Provides technical assistance when necessary. Responsible for securing and renewing orders; works with customer services and sales management to provide servicing levels required by the customer. Builds and maintains a sales program within the territory based on strategic planning including prospecting, new business development, levels of available business, and level of repeat business. Works effectively with all company personnel and resources to provide full customer service and assure continuing customer satisfaction. Applies good judgment and prompt follow-through on customer complaints, returns, claims, or other problems on products/services provided. Gathers and reports significant developments within accounts, prospects competitors, and the general market for use by company management in research, analysis, and planning purposes. Ability to work independently with minimal supervision. Provides annual sales detailing target markets and accounts.
May act as a Field Technical Service Engineer as requested.
Perform additional duties as assigned Commit to the Company's safety and quality programs.
Requirements:
Bachelor's in Business or a Technical degree or equivalent experience.
Minimum 1 year of individual sales experience.
Preferred: Previous industrial sales experience within the coatings industry.
Must have a valid Driver's License.
Physical Requirements:
This position requires minimal physical activity.
May require lifting up to 50lbs on occasion.
May require computer usage for an extended period of time - up to 8 hours a day.
Occasional exposure to various chemicals.
May require travel up to 50%, including nighttime.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Type: Permanent Location: Streetsboro, Ohio
Posted: 2025-03-20 06:12:58
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The Technical Communications Specialist provides technical support for assistance to distributors, applicators, contractors, chemists, engineers, sales, technical service department subordinates, and customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide front line phone coverage for Technical Services.
Leverage SAP systems to complete notifications as product specialist.
Take turns with the general department mailbox and answer e-mails received and respond or forward to appropriate product specialist.
Work cooperatively with peers to ensure adequate, consistent phone coverage throughout the day with increased sensitivity for needs from 8:00-8:30, 5:00-5:30 and during staggered lunch hours.
Occasional flexibility required to accommodate vacations and excused absences.
Handle application questions from the sales force where appropriate.
Support the proper application of Commercial Sealants and Waterproofing products, meeting company and industry guidelines, utilizing written and verbal communications.
Write Technical Bulletins as needed.
Assist in preparing adhesion/compatibility test reports drawn from data prepared by the application lab tech.
Target is 24-hour turn- around time, not to exceed 48 hours.
Attend regular meetings, represent the technical services department, communicate actions, results and other information as required. Assist in the product complaint process. Participate in Teams or Projects as requested that takes advantage of your knowledge and experience. Perform other miscellaneous tasks as requested/required.
EDUCATION REQUIREMENT: Bachelor's degree in construction, Engineering, Science, or similar field.
EXPERIENCE REQUIREMENT: One to two years experience in technical service or customer service in a similar or related field or industry.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Using Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active listening - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Time Management - Managing one's own time and scheduling, internally and externally.
Speaking - talking to others to convey information effectively.
Critical thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring - Monitoring/assessing performance of oneself to make improvements or take corrective action.
Reading comprehension - understanding written sentences and paragraphs in work related documents.
Writing - Communicating effectively in writing as appropriate for the needs of the customers and subordinates.
Written comprehension- the ability to read and understand information and ideas presented in writing.
Written expression - ability to communicate information and ideas in writing so others will understand.
Oral comprehension - ability to listen to and understand information and ideas presented through spoken words and sentences.
Knowledge of building materials, methods of application, to assist architects and contractors with job specifications.
Knowledge of principles and processes for providing the necessary level of technical service to customers.
Knowledge of principles and processes for providing the necessary level of customer and technical support.
This includes customer needs assessment, meeting quality standards for technical services and evaluation of customer satisfaction.
Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear.
ADDITIONAL INFORMATION:
WORK ACTIVITIES
Making decisions and solving problems for product complaints received.
Analyzing information and evaluating results for the best solutions to complete the complaint process.
Communicating with Supervisor, peers and subordinates by providing information to supervisors, co-workers and subordinated by telephone, in written form, e-mail or in person.
Organizing, Planning and Prioritizing Work: Developing specific goals and plans to prioritize, organize and accomplish your work.
Updating and Using Relevant Knowledge: Keeping up-to-date technically and applying new knowledge to your job.
Communicating with Persons Outside Organization: Communicating with people outside the organization, representing the organization to customers, the public, government, and others external sources.
This information can be exchanged in writing, phone or e-mail.
WORK STYLES
Attention to Detail: Job requires being careful about detail and thorough to completing work tasks.
Cooperation: Job requires being pleasant with others on the phone and in the office and displaying a good-natured, cooperative attitude.
Dependability: Job requires being reliable, responsible and dependable.
Integrity: Job requires being honest and ethical.
Self-Control: Job requires maintaining composure, keeping emotions in check, controlling anger and avoiding aggressive behavior, even in very difficult situations.
Independence: Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Initiative: Job requires a willingness to take on responsibilities and challenges.
Concerns for Others: Job requires being sensitive to others' needs and feelings.
Being understanding and helpful on the job.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $48,426 and $60,532 .
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-20 06:12:58
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Field Operations Manager (FOM) will report directly to the Regional Business Manager (RBM).
In this role, the FOM will oversee $30 Million+ in annual self-performed revenue.
The FOM will also review and approve proposals, expense reports, specifications (SOW), PTO requests, etc., for all WTI field operations personnel within the specified region.
The FOM will be responsible for the safety, quality, and overall productivity and profitability of self-performing teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
All Field Supervisors, General Field Superintendents, and Project Managers will report directly to the FOM.
Through leadership and actions, contribute to the development of a Safety-Oriented Culture that will result in 100% compliance with Toolbox Talk attendance, DTA reporting, and truck audits; and have work habits that will lead to ZERO safety-related incidents on ALL projects within the region.
Provide training, supervision, direction, and support for all Supervisors, General Field Superintendents, and Project Managers within the regions in areas as follows: Estimating Pre-job planning Project Management to expedite projects safely, under budget, and with the highest attainable quality and customer satisfaction.
Leadership and coaching of their respective Foremen/teams.
Coordination and collaboration with Construction Managers and GC Superintendents on GC-related work.
Sales communication and coordination. Workforce planning, recruiting and retention strategy to maintain optimum performance of the region. Approve proposals for PR, CONPR, and Safety Solutions related work up to $50K.
Travel within the Region as needed to attend customer, sales, or business meetings.
Communicate on a regular basis with RBM regarding: Safety compliance results Project approvals, progress, and results Personnel updates Forecast, analyze, and report on sales and establish financial performance metrics.
Establish criteria for success and provide leadership for the regional team's goal achievement. Provide training and QA/QC inspections at all levels at all levels of work to ensure the highest standards or Tremco/WTI roofing/facade practices to include: Field Applications - existing and new materials, systems, application parameters, etc. Customer Service Reporting compliance
EXPERIENCE REQUIRED:
10+ years prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Experience taking on strategic initiatives where previous experience may not have been present and engaging to grow the initiative within the business. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation, and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Strong problem-resolution skills with the ability to effectively communicate with all personality types Strong computer skills, including Outlook, Word, Excel, PowerPoint, Adobe, etc.
Must be able to use technology to perform company tasks (expense management, timekeeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $88,000 and $110,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-03-20 06:12:54
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JOB DESCRIPTION
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide product range including decorative fashion paints, durable industrial roof repair coatings and, of course, the famous rust-fighting formula that started it all. The primary result expected from the Quality Manager will be to formulate quality control policies and control quality of laboratory and production efforts by planning, directing, and coordinating quality assurance programs.
Typical tasks for this position include (but are not limited to) the following:
Direct product testing activities throughout production cycles. Monitor performance of quality control systems to ensure effectiveness and efficiency. Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities. Analyze quality control test results and provide feedback and interpretation to production management or staff. Communicate quality control information to all relevant organizational departments, outside vendors, or contractors. Confer with marketing and sales departments to define client requirements and expectations. Create and implement inspection and testing criteria or procedures. Direct the tracking of defects, test results, or other regularly reported quality control data. Document testing procedures, methodologies, or criteria. Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
Responsibilities/Expectations:
Communicate with Supervisors, peers, or subordinates: provide information to supervisors and co-workers in written form or in person. Maintain a good record of attendance and punctuality. Learn all manual tasks performed within the department. Perform tasks assigned using specific operating procedures, and following department specific quality control processes and procedures. Treat people with dignity and respect. Conduct all business with integrity. Adhere to Rust-Oleum Corporation Quality principles and participate in all departmental and company-wide Quality activities. Follow all safety procedures and company policies.
Required Experience:
BS in Chemistry, Chemical Engineering, or Business Management. 5-7 years of management experience in manufacturing/chemical processing environment. Ability to supervise/manage diverse group of associates and managers. Significant experience with quality programs. Good written and verbal communication skills. Proven abilities to successfully drive continuous improvement, manage multiple priorities, and multitask. Ability to work well with other peer groups. Knowledge of industrial safety regulations. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Attleboro, Massachusetts
Posted: 2025-03-20 06:12:47
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-20 06:12:43
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Construction Management Associate is responsible for assisting the Construction Manager in all aspects associated with a construction-related project.
This will include but is not limited to, General Contracting projects, larger-scale Contracting Patch and Repair Projects, TremCares, etc.
This will involve working with the Construction Manager, Project Superintendent, or WTI Technician assigned to the project to ensure the project is effectively executed and completed safely and all contractual obligations are adhered to.
Additional duties will include participating in onsite meetings, scope of work development, proposal review, specification review, completion of project schedules, assembling project submittals, obtaining building permits, project closeout documents, and other duties as directed by the Construction Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for contributing to and validating proposals and specifications.
Conceptual Phase (specification development, establishment of milestone dates) Program Planning Phase Design Phase Conduct Pre-Proposal Meetings Proposal Phase Construction Phase Conduct pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Assist the Construction Manager in tracking project costs, budget variances, and profitability. Accountable for Quality Assurance. Ensure the subcontractor has submitted the required documents. Establish timelines and goals. Manage key metrics and report as required. Coordinate with Program Managers, Project Administrators, Project Estimators, Specification Writers, Sales Representatives, and RBM when needed. Assist in the review of submitted proposals and contractor interviews for specification and contractual compliance. Review of line-item generated proposal documents. Direct Project Superintendents as needed. Competencies: Adaptable, willing to change with business necessity Professional and lead by example Diversity awareness and ability to adjust to multiple personalities Planning and organizational skills.
Able to juggle multiple priorities and demonstrate good task management Excellent customer service skills and ability to build relationships Technical knowledge of all products and services that WTI offers Understanding of Construction Management tasks Superior written, oral, and digital communication skills Able to create performance reporting 24-hour reply response to all inquiries Ability to use and understand Microsoft Office and other software as required. Specification Development Stage: Works with the Construction Manager and Sales Representative to establish a scope of work for the project. Completion of specification requests and related documents. Responsible for specification review as required by the Construction Manager. Pre-Proposal Stage: Conducts Pre-Proposal Meeting and distributes completed Pre-Proposal Meeting documentation to all applicable parties. Assist the Construction Manager in reviewing proposals. Prepare Proposal Documents as directed by the Construction Manager. Pre-Construction Stage: Publish the Project Schedule. Assists Construction Manager in planning and coordinating the Pre-Construction Meeting. Engages with the Project Superintendent to provide necessary project information. Conducts Pre-Construction Meetings and distributes completed Pre-Construction Meeting documentation to all applicable parties. Obtain Building Permit when required. Construction Stage: Review Daily Inspection Forms and ensure they are distributed to all applicable parties and uploaded into project files. Visits job site as necessary or directed by the Construction Manager. Conduct weekly Progress Meetings, virtual or onsite, and distribute meeting minutes to all appliable parties.
Maintain Project Schedule and update on a weekly basis. Perform site audits as appropriate. Review subcontractor payment requests with the Construction Manager. Assemble AIA billing applications for the Construction Manager's review and approval. Assist the Construction Manager, Project Superintendent, Subcontractor, Owner, or Sales Representative as needed. Close Out Stage: Assist the Construction Manager in coordinating the final inspection. Ensure all required documents are uploaded into the project files. Other Requirements: The ability to travel out of town, may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write, and speak English Open to relocation after completion of the program Apply for this ad Online! ....Read more...
Type: Permanent Location: Portland, Oregon
Posted: 2025-03-20 06:12:42
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Harrisburg, Pennsylvania
Posted: 2025-03-20 06:12:34
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Construction Manager Junior Associate position will train in many departments within Roofing and WTI while engaged in a degree seeking program through RISE.
The following areas will be included in training as well as any others deemed appropriate: WTI Field - WTI Field Resources to learn installation of different types of roofing systems such as BUR, EPDM, Single-ply, coatings, and other forms of low-slope roofing systems, as well as safe operations of tools of the trade.
This position requires hands on; roof or construction site activity. General Contracting - learn and assist in project management duties including but not limited to managing all projects (including GC and larger-scale P&R, TremCares, etc), participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
Sales & Service Support - Report database management and QC related activities, warranty adjustment, leak tracking, customer service, project administration, product training activities, etc. The Construction Manager Junior Associate will be required to apply and take courses working towards a degree in Construction Management through the WTI partnership with The University of Akron, must maintain a minimum of 2.0 GPA, and will work through the Junior Associate curriculum which includes training in the following: OLI QC, superintendent training, estimating, spec writing, CM admin support, PR/Inspection field services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Installation, maintenance, and repair of different types of roofing systems such as BUR, EPDM, Single-ply, coatings, and other forms of low-slope roofing systems Safe operation of tools of the trade (hand tools, power tools etc.) Follow OSHA regulations and other regulatory agencies relating to job site safety, demonstrates safe work practices. Work outside in a wide variety of weather conditions and to meet the physical demands of the position, including mobility needed to complete tasks. Climbing and operating on ladders, able to handle at least 50 lbs. Effective communication with foremen, supervisors, and other WTI and Tremco employees Be responsible for contributing to proposals and specifications GC project administration and tracking activities Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre con Effective Close-out Cost Estimates and schedules Use of eBuilder for all project documentation per policy manual Analyze for project cost / budget variance & profitability Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement Any other activities to support the training and development within the organization
EDUCATION & EXPERIENCE
High school diploma or general education degree (GED) No prior professional experience or training required. (Currently Earning): Degree in Construction Management, Construction building Engineering, Construction Technology, Project Management or Industrial
The hourly rate for applicants in this position generally ranges between $20 and $33.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-20 06:12:29
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JOB DESCRIPTION
WE WILL TRAIN YOU! NOW HIRING IN MULTIPLE LOCATIONS!
The Commercial Façade Field Technician actively performs and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property.
They will be responsible for attending safety meetings, complying with governmental regulations, reporting, and investigating accidents, and planning site-specific job safety procedures including:
$21-38/hour (not including prevailing wage)
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to:
401K with company match Company Pension Plan Health Insurance Paid time-off Mileage reimbursement Continuing education
Position Duties & Responsibilities:
Attend and understand daily onsite safety brief prior to the start of the WTI project.
Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns.
Execution of project tasks with knowledge of expected production rates, ensuring tools and materials are used safely and efficiently to complete the assigned project. Complete the project per the scope or work, design and specification of contract & engineering documents as directed by foreman.
Responsible to aid foreman in tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and performs work in compliance with all governmental rules and regulations affecting work sites and employees, i.e.
OSHA, DOT, EEO/Affirmative Action, EPA, etc. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and use of company equipment, material, tools, and other assets as assigned by the WTI Commercial Foreman. Understands and executes proper material and equipment usage, maintenance, and storage. Perform any other duty and/or project as required or assigned by the WTI Foreman and/or Commercial Business Manager. Maintains ethical business conduct.
Job Requirements:
Masons & Tuckpointers Concrete Restorations, Caulking Waterproofing Parking Garage Restoration Cold Applied Waterproofing Reliable form of transportation Acceptable background check per company standards Ability to pass a pre-employment drug screen and physical The hourly rate for applicants in this position generally ranges between $21 and $38.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-20 06:12:27
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Portland, Oregon
Posted: 2025-03-20 06:12:26
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-20 06:12:25
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Leak Administrator is responsible for tracking, reviewing, calculating, and invoicing all TremCare, TremSource, and Warranty leak calls within a specified division.
This position will ensure contractual requirements are managed, tracked, and executed in a timely manner.
This position should be a very detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements.
This role must have excellent communication and organizational skills as you will work together with regional dispatchers and regional administrators to ensure leaks are completed promptly and ready for invoicing.
This position will also be training under the TremCare and Warranty admin team and assisting them with various tasks as needed.
This position is intended to build a strong foundation for future growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Create/organize a master leak file within a specified division and be responsible for keeping all information accurate and up to date.
Responsible for reviewing recently submitted leaks, determining coverage type (Tremsource, Gold, Platinum, Warranty, etc.), and depending on coverage either creating a billable leak line or linking to an existing line in SAP.
On Warranty leak calls that are under a contractor obligation period, this individual will be responsible for creating POs to send to the contractor and monitoring PO status in SAP.
Responsible for creating manual SO#'s in SAP for processes outside of LeakTracking (Republic warranties, etc.). Work with warranty administrators on missing/needed information when reviewing warranty leak calls.
Responsible for contacting sales rep/sales admin on leaks that are reported on expired warranty agreements. Responsible for attaching roof plan drawings to SO#s in SAP. Work with the warranty adjustment team to gain approval for work beyond just a normal leak repair.
Responsible for adding hours to SO# in SAP if extra time is required and approved.
Responsible for tracking all leaks within a specified division. Responsible for following up with regional dispatchers on leak calls that have labor hours or costs posted but have not been completed in FSM/SAP. Responsible for reviewing all completed warranty leaks and determining if the scope being completed is to be covered under Tremco Warranty or if billable.
Responsible for calculating and invoicing leaks within 4-7 days of field completion.
Responsible for closing invoiced leak calls (TECO'ing service orders and corresponding contract line). Responsible for processing subcontractor invoices for payment. Ensure leak data has been entered in OLI before invoicing.
Conduct and foster professional and timely communication (utilizing a wide array of communication methods) with the regional support teams for all work-related matters. Assist with managing data and information across multiple platforms including SAP, Excel, LeakTracking, OLI, and more. Responsible for maintaining and updating all information in LeakTracking (contractors, call roster maintenance, notification maintenance, reporting, etc.) Inputting leaks in OLI as needed.
Special projects as needed Other tasks as assigned by the manager.
Assist TremCare & Warranty Admins with various tasks as needed.
OTHER SKILLS AND ABILITIES:
Superior written, oral, and digital communication skills. Ability to collaborate and work closely with other teams and departments. Computer Literacy, 365 suite, SAP, Excel, Word, IOS. Organizing, planning, and prioritizing administrative business functions. Performing Administrative activity: performing day-to-day administrative tasks such as maintaining, tracking, and management of paper and electronic data. Organizing, planning, and prioritizing work: developing specific goals and plans to prioritize, organize, and accomplish work. Knowledge of customer service principles and practices. Familiarity with Microsoft Office products, such as Excel, PowerPoint, and Word, and key social media tools. Ability to consistently demonstrate the company's values of hard work and insight, and to remain effective in their approach to work. A resilient attitude towards challenges and the ability to manage pressure. Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-20 06:12:02
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Inspection Scheduler is responsible for scheduling and dispatching all inspections for WTI.
This position ensures that the regional responsibilities are managed, tracked, and executed timely.
This role must have excellent communication and organizational skills.
This role will be responsible for scheduling and overseeing the inspection volume for an assigned division.
Ensuring project volume is managed and executed within established business rules and objectives.
Key responsibilities include accurate field reporting, timely completion of jobs, and project backlog management.
This position will have the authority to make scheduling changes as required to manage scope changes, unplanned work, and weather-related changes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist with the scheduling and onboarding of the field technician team. Assist with schedule communication with regional Sales Representatives and management. Assist with travel and hotel arrangements for inspection routes. Conduct and foster professional and timely communication (utilizing various communication methods) with the regional support teams for all work-related matters.
Assist with managing data and information across multiple platforms, including SAP, Excel, Sharepoint, and more.
Assist with schedule communication between customer and technician. Interact with cross-functional groups, and internal and field representatives in efforts to gather, coordinate, and complete paperwork and information. Maintain an updated customer contact list. Ability to determine escalation of communications as needed to management Special projects as needed.
OTHER SKILLS AND ABILITIES:
Superior written, oral, and digital communication skills. Ability to collaborate and work closely with other teams and departments. Computer Literacy, )365 suite, SAP, Excel, Word, IOS. Organizing, planning, and prioritizing administrative business functions. Performing Administrative activity: performing day-to-day administrative tasks such as maintaining, tracking, and management of paper and electronic data. Organizing, planning, and prioritizing work: developing specific goals and plans to prioritize, organize, and accomplish work. Experience with Project Management and Gantt charts is a plus but not a requirement. Knowledge of customer service principles and practices. Familiarity with Microsoft Office products, such as Excel, PowerPoint, and Word, and key social media tools. Ability to consistently demonstrate the company's values of hard work and insight and to remain effective in their approach to work. Have a resilient attitude toward challenges and the ability to manage pressure.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-20 06:11:46
