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Product Support Specialist - Coach & Bus Industry
- Fully Remote/Home-Based
- Flexible Hours
- Full Product Training Provided
Are you experienced in the coach and bus industry and confident speaking to drivers and operators over the phone?
Do you have the ability and confidence to learn about a product and understand how it works?
We are looking for a Product Support Specialist to join our client's team, providing first-class product support to coach and bus operators across the UK.
This is a fully remote, home-based role where you will become an expert on our product and support customers with their day-to-day queries, helping them get the most from the system.
The Role
You will be the first point of contact for coach and bus operators who need help using the product.
You'll listen to their problems, understand what they are trying to achieve, and guide them towards the right solution.
You do not need to be an expert from day one - full training on the product will be provided.
What we do need is someone who is confident in their ability to learn the product, understand how it works and explain it clearly to customers.
The device is pretty plug-and-play, so there are only three areas of support required:
- Helping customers through the device menu
- Helping customers use the web interface to program it
- Troubleshooting connections with PA systems (Bluetooth pairing)
What We're Looking For - Industry experience is key.
We are particularly interested in people who have worked within the coach and bus sector and understand how the industry operates.
You may have experience as a:
- Bus or coach driver
- Transport/operations controller
- Route planner
- Transport manager
- Fleet or operations coordinator
- Coach or bus operator
- Customer support professional within the transport industry
- Someone who has worked with transport, scheduling or route-planning systems
Most importantly, you will understand the real-world challenges faced by coach and bus operators and drivers, particularly around route planning, journeys and day-to-day operations.
You will need to be:
- Confident on the phone and comfortable speaking to customers throughout the day.
- A strong communicator who can explain things clearly and patiently.
- Comfortable learning new technology
- A good problem solver with a logical approach.
- Customer-focused and able to remain calm when dealing with someone who is experiencing a problem.
- Self-motivated and comfortable working independently from home.
- Flexible with your working hours, including a willingness to work bank holidays where required.
- Organised and able to manage multiple customer queries effectively.
Don't Have a Technical Support Background?
That's absolutely fine.
It is your coach and bus industry knowledge that we are after
Full training on the product will be provided.
What we cannot teach as easily is an understanding of the coach and bus industry.
You should already understand the environment the customers work in, the pressures they face and the practical challenges that can arise.
If you have the industry knowledge, are confident speaking to people, and genuinely believe you can learn and master a new product, we'd like to hear from you.
What We Offer
- Fully remote, home-based position
- Full training on the product
- A role where your coach and bus industry experience is genuinely valued
- Flexible working arrangements
- The opportunity to work with an innovative product supporting operators across the transport sector
At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word.
Thank you.
Knowledge House Resourcing Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd.
Keep in touch with us online for job alerts, industry updates and market...
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Type: Permanent Location: Edenbridge, England
Start: 21/09/2026
Salary / Rate: £15 - £25 per hour
Posted: 2026-09-04 10:55:49
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Network Infrastructure Team LeadLocation: Manchester (Hybrid Working, 2 days per week in the office) Salary: £65,000-70,000, depending on experience.
Our client is a well-established technology-led organisation seeking an experienced Network Infrastructure Team Lead to lead a team of skilled network engineers while driving the ongoing development of a large-scale, business-critical network environment.As Network Infrastructure Team Leader, you will be responsible for leading and developing a team of Network Infrastructure Engineers while taking ownership of the design, delivery and continuous improvement of the organisation's network platforms.Working closely with senior technical stakeholders, you will help define the future network roadmap, drive innovation, ensure operational excellence and act as the senior technical escalation point across a complex network estate.Key Responsibilities
Lead, mentor and develop a team of Network Infrastructure Engineers.
Provide technical leadership across network operations and infrastructure projects.
Drive continuous improvement, innovation and adoption of best practices.
Act as an escalation point for major incidents and complex technical issues.
Deliver infrastructure upgrades, enhancements and growth initiatives.
Manage relationships with internal stakeholders, vendors and technology partners.
Ensure adherence to change management, incident management and operational processes.
Support capacity planning, platform resilience, patching and service improvement activities.
Contribute to strategic network architecture and future technology roadmaps.
Essential Skills & Experience
Proven experience leading, mentoring or managing technical infrastructure teams.
Strong background in enterprise network engineering and operations.
Expertise across routing, switching and network technologies including:
BGP
MPLS
EVPN
VXLAN
ISIS
HSRP
VRRP
STP
Experience with Cisco and/or Arista networking technologies.
Knowledge of enterprise firewall technologies including Cisco ASA, FirePower or FortiGate.
Strong troubleshooting and problem-solving capabilities.
Excellent stakeholder engagement and communication skills.
Experience delivering network infrastructure projects and operational improvements.
Location: Manchester (Hybrid Working, 2 days per week in the office) Salary: £65,000-70,000, depending on experience.
Must be eligible to work in the UK.
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Type: Permanent Location: Manchester, England
Salary / Rate: £65000 - £70000 per annum
Posted: 2026-09-04 10:41:24
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An Independent Fostering Agency is looking for a Fostering Team Manager for their fostering service that covers North East Region.
This is a permanent and full-time position that is hybrid working.
You must have a Diploma/Degree in Social Work and have the right to work in the UK (no VISA sponsorship available)
About the team
This Independent Fostering Agency is well- established within fostering and their service is rated “good” by Ofsted .This Independent Fostering Agency works in a therapeutic way.
About the job
Lead, supervise, and support fostering social workers and staff.
Ensure the safety, welfare, and safeguarding of children in foster care.
Oversee the recruitment, assessment, approval, and retention of foster carers.
Provide training, guidance, and ongoing support to foster carers.
Manage complex fostering cases and placement decisions.
Ensure compliance with fostering regulations, legislation, and policies.
Monitor service quality, performance, and outcomes for children.
Conduct audits, reviews, and implement service improvements.
Work collaboratively with local authorities and partner agencies.
Manage team workloads, performance, and professional development.
Contribute to budget management and resource planning.
Support strategic planning and the development of fostering services.
About you
The successful candidate will have a social work degree with post qualification experience in Fostering.
What's on offer?
A salary of up to £55,000 dependent on experience
25 days of annual leave plus bank holidays plus 2.5 days additional
Mileage paid
Manageable caseloads
Car Allowance
Excellent CPD training & development opportunities
Further benefits
For more information, please contact Samantha Cunningham
07825213518 / scunningham@charecruitment.com
What do you get from working with me?
CV enhancement
Application form enhancement
Access to many jobs in the market
One central point of contact
Interview preparation assistance
Expert consultation
Questions answered
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Type: Permanent Location: Durham, England
Salary / Rate: £44658 - £55000 per annum + benefits
Posted: 2026-09-04 09:32:50
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R&D Consultant - Drug Delivery Device Design - Cambridge
We are seeking an R&D Consultant to lead the design and development of next‑generation Drug Delivery Devices, working at the intersection of technical innovation, human‑centred design and strategic consultancy.
Based in Cambridge, you will guide multidisciplinary teams of engineers, scientists and designers as they create industry‑defining medical technologies.
Your focus will be on shaping earlyȁ1;stage concepts, driving rigorous R&D activities, and ensuring that device architectures, mechanisms and usability considerations translate into robust, manufacturable solutions.
Alongside leading programmes, you will remain deeply hands‑on throughout project delivery.
You will contribute to concept generation, prototyping, experimental design, verification planning and risk management, while also supporting clients in navigating technical decisions and development pathways.
Experience mentoring or developing junior colleagues will be highly valued, as you will play a key role in strengthening the team's technical capability.
You will have begun your career in the Medical Devices sector as an engineer or designer directly involved in the creation of new devices from concept through development.
You may have progressed into a consultancy, technical leadership or client‑facing role where you shaped project direction, advised stakeholders and translated complex technical challenges into actionable development strategies.
This position centres on delivering high‑value expertise rather than a physical product.
Key strengths include R&D leadership, device design, programme management, client engagement and a strong understanding of Drug Delivery technologies and regulatory expectations for combination products.
The organisation offers an excellent salary and benefits package, enabling you to focus on impactful, technically challenging work.
Benefits include enhanced pension, life assurance, medical insurance and a range of additional perks associated with a well‑established, innovation‑driven company.
Candidates I have previously placed with this organisation have enjoyed exceptional technical growth and career progression.
Several have even gone on to lead spin‑out ventures — a rare and exciting opportunity for those with entrepreneurial ambition.
I anticipate strong interest in this position, so if your background aligns with the above, I recommend applying promptly.
To discuss this opportunity further, contact Andrew Welsh, Director of Medical Devices, Biotech and DeepTech Recruitment at Newton Colmore, on +44 121 268 2240.
Alternatively, submit your CV and a member of our team will be in touch to discuss next steps. ....Read more...
Type: Permanent Location: Cambridge, England
Salary / Rate: Pension, bonus, medical etc.
Posted: 2026-09-04 09:03:56
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A client of mine who is a Large Housing Association is looking for a Commercial Specialist to focus on CAPEX related queries on a FTC until April 2028.
The successful applicant will act as Property Services subject matter expert for CAPEX, providing commercial insight, analytical support and assurance to ensure capital investment is well-planned, accurately recorded and aligned with regulatory, financial and operational requirements.
Responsibilities:
Acting as point of contact for all CAPEX-related queries
Support monthly analysis of CAPEX performance, including job costing, average unit costs, value for money and variance analysis.
Assist in the annual budget and quarterly forecasting process for capital workstreams, collaborating with operational leads.
Providing detailed commercial insight at month-end, ensuring movements against budget and forecast are understood and addressed.
Conducting benchmarking against other housing associations and external sectors to inform strategic decision-making and drive continuous improvement.
To be successful in this role you'll need:
Understanding of accounting standards for capitalisation of development costs (FRS 102 Section 17).
Strong excel skills - good understanding and management of risk, financial planning, modelling.
Ability to analyse and combine business information, both financial and non-financial, and formulate metrics that drive improvements.
Strategic thinker, commercial acumen, and values driven.
Experience of the Social Housing Sector, desirable.
knowledge of process and performance improvement
Experience in repairs and finance systems such as Uniclass/URM or Workday.
Benefits
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
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Type: Permanent Location: Basingstoke, England
Salary / Rate: £38000 - £47000 per annum
Posted: 2026-09-04 09:00:40
