-
JOB DESCRIPTION
Euclid Chemical is currently seeking a 2nd Shift Production Supervisor to join our team in Lafayette, GA.
The Production Supervisor will be responsible for providing a high level supervision in all areas of production, including leadership in areas of safety and training, in the Lafayette facility.
Why join our team? Euclid Chemical offers an attractive package for personnel, company benefits included but are not limited to:
Medical, Dental and Vision coverage Life Insurance Short Term/Long Term Disability Parental Leave 401k with company match Defined benefit pension plan Vacation and holiday time
SALARY: $60,000 - $70,000 plus annual bonus program (determined by education and experience)
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides supervision to produce quality products by following established procedures Identifies and records any problems relating to the product, process, and quality system Sets the scheduled production requirements in collaboration with Managers and supervisors Conducts the training of employees Maintains a safe and clean workplace Conducts and or directs plant personnel in production planning and other related activities Conducts and or directs plant personnel in loading and unloading operations Conducts and or directs execution of inventory control functions Plan for the procurement of raw materials Conducts data entry functions related to orders, inventory control, production and purchasing as required Conducts and or directs the maintenance of plant buildings and grounds Monitors adherence to safety procedures Coordinate customer service with production Promote production activity to meet schedule demands Assist in translation and communication between managers and hourly workforce
REQUIREMENTS:
Must be able to work the hours of 3:30pm - 12:00am MF
EDUCATION/EXPERIENCE:
5 years or more of manufacturing experience. High school diploma or GED
SKILLS/COMPETENCIES:
Safety first mindset Independence, drive, and a self-starter Attention to detail Alertness must be high working in a manufacturing setting and around operating equipment. Troubleshooting and root cause analysis (RCA) critical.
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. Reading, writing, basic math Communication Conflict resolution Computer Skills - Microsoft Office Mechanical Aptitude a plus SAP a plus Forklift operation Apply for this ad Online! ....Read more...
Type: Permanent Location: La Fayette, Georgia
Posted: 2025-11-10 14:09:58
-
JOB DESCRIPTION
Euclid Chemical is currently seeking a 2nd Shift Production Supervisor to join our team in Lafayette, GA.
The Production Supervisor will be responsible for providing a high level supervision in all areas of production, including leadership in areas of safety and training, in the Lafayette facility.
Why join our team? Euclid Chemical offers an attractive package for personnel, company benefits included but are not limited to:
Medical, Dental and Vision coverage Life Insurance Short Term/Long Term Disability Parental Leave 401k with company match Defined benefit pension plan Vacation and holiday time
SALARY: $60,000 - $70,000 plus annual bonus program (determined by education and experience)
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides supervision to produce quality products by following established procedures Identifies and records any problems relating to the product, process, and quality system Sets the scheduled production requirements in collaboration with Managers and supervisors Conducts the training of employees Maintains a safe and clean workplace Conducts and or directs plant personnel in production planning and other related activities Conducts and or directs plant personnel in loading and unloading operations Conducts and or directs execution of inventory control functions Plan for the procurement of raw materials Conducts data entry functions related to orders, inventory control, production and purchasing as required Conducts and or directs the maintenance of plant buildings and grounds Monitors adherence to safety procedures Coordinate customer service with production Promote production activity to meet schedule demands Assist in translation and communication between managers and hourly workforce
REQUIREMENTS:
Must be able to work the hours of 3:30pm - 12:00am MF
EDUCATION/EXPERIENCE:
5 years or more of manufacturing experience. High school diploma or GED
SKILLS/COMPETENCIES:
Safety first mindset Independence, drive, and a self-starter Attention to detail Alertness must be high working in a manufacturing setting and around operating equipment. Troubleshooting and root cause analysis (RCA) critical.
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. Reading, writing, basic math Communication Conflict resolution Computer Skills - Microsoft Office Mechanical Aptitude a plus SAP a plus Forklift operation Apply for this ad Online! ....Read more...
Type: Permanent Location: La Fayette, Georgia
Posted: 2025-11-10 14:09:55
-
JOB DESCRIPTION
We are currently looking for an individual to fill a Batch Maker position at our manufacturing plant in Medina, Ohio.
Duties/Responsibilities, Core knowledge:
Handles batch making responsibilities in all departments
Trained to make all formulations i.e.
Roof coating, Latex, and Solvent departments
Responsible for housekeeping in the work area
Reports raw material/equipment needs to Production Manager
Helps maintain inventory levels/cycle counts
Fills batches according to need i.e.
1's, 5's, 55's or totes (domestic or export)
Operates tow motor
Shop floor reporting
Submit a batch sample to QC lab for approval and retain before filling
Skills, Qualifications, Experience, Special Physical Requirements:
Computer literacy is required, a basic understanding of SAP is helpful.
Able to work independently in a team-based lean/six sigma environment and contribute to the team's overall success.
Preferred background in the Chemical Industry with batch-making experience.
Demonstrated safe work record
Demonstrated reliable attendance
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Medina, Ohio
Posted: 2025-11-10 14:09:45
-
Zest Optical are working alongside an advanced opticians in Linlithgow to recruit an experienced Optical Assistant into their team.
The Practice
This is a well-established practice with a fantastic reputation for providing outstanding patient care and using the latest optical technology.
You'll be joining a close-knit team of 15 who truly enjoy working together, offering plenty of social events, a supportive atmosphere, and a shared commitment to continuous learning.
With an emphasis on development, you'll have genuine opportunities to grow your skills and career within a practice that invests in its people and encourages you to reach your full potential.
Optical Assistant - Role
Welcoming patients and providing a first-class customer experience
Supporting clinical colleagues to deliver exceptional eye care
Helping patients choose frames and lenses to suit their lifestyle and prescription
Handling general admin, appointment booking and dispensing duties
Contributing to the smooth day-to-day running of the practice
Full-time or part-time hours available (no Sundays or evenings)
Reduced Saturday requirements
9am-5:30pm finish
Optical Assistant - Requirements
Previous experience as an Optical Assistant essential
Friendly and professional approach with a passion for patient care
Strong communication and teamwork skills
Keen to learn and develop within an independent setting
Optical Assistant - Package
Up to £27,000
31 days holiday + birthday off
Discounts and perks package
Enhanced sick pay and maternity pay
Free parking
Located next to the train station for easy access
To apply for this role, please submit your CV using the apply link or contact us via WhatsApp for more information. ....Read more...
Type: Permanent Location: Linlithgow, Scotland
Salary / Rate: £25000 - £27000 per annum + Range of Additional Benefits
Posted: 2025-11-10 10:51:36
-
Zest Optical are working alongside an advanced opticians in Linlithgow to recruit a Dispensing Optician into their growing team.
The Practice
This is a well-established practice with a fantastic reputation for providing outstanding patient care and using the latest optical technology.You'll be joining a close-knit team of 15 who truly enjoy working together, with plenty of social events, a supportive atmosphere, and a shared commitment to continuous learning.
With an emphasis on development, you'll have genuine opportunities to grow your skills and career within a practice that invests in its people and encourages you to reach your full potential.
Dispensing Optician - Role
Providing expert advice on frames, lenses and styling to meet individual needs
Supporting patients with a friendly, professional approach throughout their journey
Working closely with the clinical team to ensure exceptional eye care standards
Helping to drive the practice forward through teamwork and high-quality service
Contributing to the smooth day-to-day running of the practice
Full-time or part-time hours available (no Sundays or evenings)
Reduced Saturday requirements
9am-5:30pm finish
Dispensing Optician - Requirements
Fully qualified and GOC registered Dispensing Optician
Strong communication and interpersonal skills
Passionate about delivering outstanding patient care
Keen to develop within a supportive, independent environment
Dispensing Optician - Package
Up to £35,000
31 days holiday + birthday off
Discounts and perks package
Enhanced sick pay and maternity pay
Free parking
Located next to the train station for easy access
To apply for this role, please submit your CV using the apply link or contact us via WhatsApp for more information. ....Read more...
Type: Permanent Location: Linlithgow, Scotland
Salary / Rate: £28000 - £35000 per annum + Range of Additional Benefits
Posted: 2025-11-10 10:51:34
-
Zest Optical are proud to be working with a fast-growing optical brand who are changing the way people buy glasses to recruit an Optical Assistant into their team in Meadowhall, Sheffield.
This is a fantastic opportunity for somebody looking to challenge themselves in a new environment and who wants to play a key role in driving a dynamic, modern brand forward.
The Optical Assistant Role
Carrying out day-to-day dispensing of lenses and frames
Completing glazing and associated optical tasks
Supporting the wider team to deliver a first-class customer experience
Playing an active role in the smooth running of the store
The Optical Assistant
Previous experience within an optical environment is essential
Confident working in a busy retail setting
A strong communicator who can build great relationships with customers
Well-organised with excellent attention to detail
The Opportunity
Salary up to £27,000
Lucrative monthly bonus scheme
Full-time position with consistent hours
Join a growing, modern optical retailer with great progression opportunities
If you're looking for a role where you can bring your optical expertise into a fun, customer-focused environment, this could be the perfect next step.
To apply for this role, please submit your CV using the apply link or contact us via WhatsApp for more information. ....Read more...
Type: Permanent Location: Sheffield, England
Salary / Rate: £25000 - £27000 per annum + Lucrative Bonus & Benefits
Posted: 2025-11-10 10:50:28
-
Zest Optical are proud to be supporting a fantastic team in their continued growth across Ireland, with two stunning new locations now open in Dublin, Ireland.
As part of this expansion, we're seeking a passionate Audiologist to join the team - someone who's motivated by quality care, cutting-edge technology, and the opportunity to help shape an exciting new chapter for the business in Ireland.
The Opportunity
A leading name across Europe, with more than 700 stores offering optical, audiology, and contact lens services all under one roof in a unique setting.
Their success has been built on a foundation of clinical excellence, exceptional patient experience, and innovation in every part of their service.
This is a fantastic opportunity for a qualified Audiologist looking to bring their expertise to a growing brand that invests in both people and technology.
Whether you're seeking a full-time position across both Dublin stores or a part-time role in one location, we can offer flexibility to match your ideal working pattern.
There's also the option to join on a self-employed basis for those seeking a little more independence.
Key Responsibilities
Deliver thorough hearing assessments and fittings using the latest diagnostic equipment
Provide honest, patient-centred recommendations and ongoing aftercare
Work collaboratively with a friendly, multidisciplinary team of Optometrists, Optical Assistants and Managers
Contribute to the continued success and reputation of the brand in Ireland
About You
Qualified Audiologist, registered (or eligible for registration) to practise in Ireland
Passionate about delivering exceptional hearing care and patient service
Adaptable, proactive, and eager to grow within a fast-developing business
Why Join?
Be part of an international brand entering an exciting new phase in Ireland
Work with state-of-the-art equipment in modern, high-footfall locations
Enjoy a supportive, collaborative team culture that values clinical freedom and development
Flexible employment options to suit your lifestyle and career goals
Competitive salary/package, open to negotiation based on experience
To apply for this role, please submit your CV using the apply link or contact us via WhatsApp for more information. ....Read more...
Type: Permanent Location: Dublin, Republic of Ireland
Salary / Rate: Excellent earning potential
Posted: 2025-11-10 10:50:26
-
Zest Optical are proud to be working in partnership with an outstanding practice in Milton Keynes.
The team is looking for a friendly, professional Optical Assistant to join the team, supporting the delivery of high-quality eye and hearing care in a modern, patient-focused environment.
Alongside a competitive salary and monthly bonuses, you'll also enjoy an impressive 35 days holiday, giving you plenty of time to rest and recharge.
The Opportunity
A reputation for providing an exceptional customer journey — from eye tests to eyewear and hearing care — all under one roof.
You'll be joining a business that truly invests in people and technology, giving you the tools and support to offer the best service possible while developing your own skills and career.
Key Responsibilities
Deliver an outstanding, personalised experience to every customer
Support the Optometrists and Audiologists in providing seamless patient care
Assist with frame styling, lens advice, and product recommendations
Handle customer enquiries, appointments, and administrative tasks with confidence
Help maintain the high presentation standards and welcoming environment the store is known for
About You
Previous experience as an Optical Assistant
Passionate about patient care and building genuine relationships
Confident, adaptable and keen to develop further within a growing brand
A positive attitude and strong attention to detail
Why Join?
Be part of an international success story continuing its UK expansion
Enjoy a modern working environment with the latest technology
Full-time role, working 9:30am - 6pm
Competitive salary up to £27,000 plus monthly bonus of up to £400
35 days holiday in total
Ongoing training and development with clear opportunities for growth
Work within a supportive, people-first team culture
To apply for this role, please submit your CV using the apply link or contact us via WhatsApp for more information. ....Read more...
Type: Permanent Location: Milton Keynes, England
Salary / Rate: £24000 - £27000 per annum + Uncapped Bonus (£5,000+ Achievable) + More
Posted: 2025-11-10 10:50:24
-
Field Service Engineer
Bracknell£35,000 - £45,000 + Progression + Training & Development + Profit Share + Company Van + Laptop + Tight Knit Team + Great Package + Starting ASAP
Join a well-established and growing business that truly values its people, offering exceptional training, career development, and long-term progression.
As a Field Service Engineer, you'll gain hands-on experience across multiple sites, working on a wide variety of innovative and technically challenging projects designed to accelerate your professional growth.
This is a fantastic opportunity to become part of a company that's heavily investing in the latest technology and in up-skilling its workforce.
You'll benefit from ongoing support, structured development plans, and clear routes to progress into senior, leadership, or specialist roles.
If you're ambitious, motivated, and eager to take ownership of your career, this is your chance to join a respected firm where your skills will make a real impact and your efforts will be recognised and rewarded.
As a Field Service Engineer, your role will include:
* Field Service Engineer - Water Hygiene
* Technical role - servicing, troubleshooting, commissioning
* Diagnosis equipment faults / repairs
* Liaising with other departments within the business
The ideal Field Service Engineer will have:
* Experience / knowledge of water treatment e.g.
water softeners / filtration / dosing
* Full Drivers Licence
* Live commutable to London and Berkshire
If interested, please apply and contact Georgia on 07459163040 for immediate consideration.
Keywords: Technical, Field service Engineer, Water Hygiene, Water Treatment, Berkshire, Wokingham, Reading, Basingstoke, Guildford , Bracknell, Basingstoke, Slough, london, m25, surrey, berkshire, sussex, essex, kent
This vacancy is being advertised by Future Engineering Recruitment Ltd.
The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. ....Read more...
Type: Permanent Location: Bracknell, England
Start: ASAP
Salary / Rate: £36000 - £45000 per annum + Progression + Training + Package
Posted: 2025-11-10 08:00:04
-
Corporate AV Installation Engineer - Is it time for a change? Are you fed up working for a behemoth of AV company and feel the time is now to change to work for a company where everyone will know your name? My client a small niche provider of seamless AV integration, who value a solid project and happy client, this is not get in and get out type of a company.
You will be valued, your work will be valued and your clients along with colleagues will value you.
This means that I am looking for someone who is proud of the work they do and takes the time to make the work being done is being done well.
I would like to see CVs that have circa 5 years of corporate AV integration experience into the corporate FTSE world as well the commercial side.
Skills and experience needed are as follows:
VC Integration Cisco / Poly / huddles rooms,
Control systems Crestron
Switching Extron
Presentation solutions, videowalls, high end projection
Audioconference / Teleconference
DSP / Dante / QSC / QSYS
Basic systems programming & commissioning
Boardrooms, training rooms, meeting rooms, auditoria, reception areas
This position is more about you and a lifestyle choice.
Due to the size of the company, you will have a real opportunity to make a difference and build your skills in the long term.
There will be room to grow and develop but you must want to.
If this is the type of environment that you think you can thrive in the please send me your CV ASAP.AV A/V A-V AUDIOVISUAL AUDIO/VISUAL AUDIO-VISUAL CRESTRON EXTRON BARCO CHRISTIE VIDEOWALL INTERACTIVE VIDEOCONFERENCE VC INSTALLATION VC INSTALL COMMISSIONING RACK CORPORATE BLUE CHIP LONDON BUCKS BERKS BERKSHIRE BUCKINGHAMSHIRE MIDDX MIDDLESEX SURREY ....Read more...
Type: Permanent Location: Berkshire, England
Salary / Rate: £40000 - £45000 per annum
Posted: 2025-11-10 07:44:30
-
Finance Transformation Manager - Insurance - London / Hybrid
(Finance Transformation Manager, Financial Transformation, Finance Implementation, Finance change, Finance processes, Finance functions, Team Management, Stakeholder Management, ERP, Microsoft Dynamics, SAP, Oracle, WorkDay, ACA, CIMA, ACCA, CIPFA, Insurance, Finance Transformation Manager)
Our client is a global innovator and world leader with one of the most recognisable names within technology.
They are looking for a Finance Transformation Manager with significant experience leading and supporting large ERP Finance implementations, including management of project teams and stakeholders, implementation of finance change programmes and in-depth knowledge of finance processes and technology.
You will be tasked with leading their market leading Finance Transformation Team within the Insurance Sector.
We are seeking a Finance Transformation Manager with extensive consulting experience in the finance function of leading Insurance companies and a proven ability to manage finance improvement projects.
A strong knowledge of core finance processes and one of the major ERP technologies (Microsoft Dynamics, SAP, Oracle, WorkDay) is essential, as is a strong grasp of finance function operating models.
The successful candidate will have excellent people management experience, the ability to build strong internal and client relationships and be comfortable delivering clear, concise, focused messages to senior finance team members and clients.
Experience in implementing finance change programmes is a must and they must have a relevant finance qualification (ACA, CIMA, ACCA, CIPFA or equivalent).
We are keen to hear from talented Finance Transformation Manager candidates from all backgrounds.
This is a truly amazing opportunity to work for a prestigious brand that will do wonders for your career.
They invest heavily in training and career development with unlimited career progression for top performers.
Location: London / Hybrid
Salary: £75k - £90k + Pension + Benefits
To apply for this position please send your CV to Nathan Warner at Noir Consulting.
(Finance Transformation Manager, Financial Transformation, Finance Implementation, Finance change, Finance processes, Finance functions, Team Management, Stakeholder Management, ERP, Microsoft Dynamics, SAP, Oracle, WorkDay, ACA, CIMA, ACCA, CIPFA, Insurance, Finance Transformation Manager)
NOIRUKTECHREC
NOIRUKREC ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £75000 - £90000 per annum + Bonus + Benefits
Posted: 2025-11-10 02:01:11
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is intended as a hybrid position, working part of each week on campus, and partially remote.
GENERAL PURPOSE OF THE JOB: The Customer Service Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle.
This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable.
The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards.
Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates. Review customer purchasing documents and submit to Legal via Outlook for compliance validation. Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements. Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy. Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner. Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling. Monitor order fulfillment to ensure timely shipping and billing. Process product returns by collecting necessary details and securing proper approvals. Identify discounted orders and apply discounts as applicable.
Issue credit memos within three business days of receiving necessary approvals. Maintain a customer service error rate of no more than 1%, striving for zero. Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing. Stay informed and compliant with company policies and operational procedures. Build and sustain professional relationships with internal departments, Sales Reps, and external customers. Complete special projects and reports with a high degree of accuracy and timeliness.
EDUCATION:
Bachelor's degree in Business, or equivalent experience and/or training required
EXPERIENCE:
A minimum of 2-4 years of customer service experience Office/Business support background with 3+ years experience in a high-paced office environment. Should have prior experience working in a team environment
OTHER SKILLS AND ABILITIES:
Customer Service background with 2+ years experience in a high paced office environment SAP experience preferred Basic computer skills Ability to calculate figures and amounts such as discounts and percentages Ability to solve problems Possess excellent verbal and written communication skills Must have excellent phone skills Must be well organized and keep clear concise records Proactive and look for areas of improvement The high degree of flexibility and ability to multitask Must be a team player and possess a "can do" attitude Analytical abilities (recognize errors, evaluate trends, anticipate difficulties) Excellent communication skills with the ability to read, write and communicate fluently in English The salary range for applicants in this position generally ranges between $46,000 and $57,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-09 22:09:44
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is intended as a hybrid position, working part of each week on campus, and partially remote.
GENERAL PURPOSE OF THE JOB: The Customer Service Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle.
This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable.
The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards.
Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates. Review customer purchasing documents and submit to Legal via Outlook for compliance validation. Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements. Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy. Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner. Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling. Monitor order fulfillment to ensure timely shipping and billing. Process product returns by collecting necessary details and securing proper approvals. Identify discounted orders and apply discounts as applicable.
Issue credit memos within three business days of receiving necessary approvals. Maintain a customer service error rate of no more than 1%, striving for zero. Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing. Stay informed and compliant with company policies and operational procedures. Build and sustain professional relationships with internal departments, Sales Reps, and external customers. Complete special projects and reports with a high degree of accuracy and timeliness.
EDUCATION:
Bachelor's degree in Business, or equivalent experience and/or training required
EXPERIENCE:
A minimum of 2-4 years of customer service experience Office/Business support background with 3+ years experience in a high-paced office environment. Should have prior experience working in a team environment
OTHER SKILLS AND ABILITIES:
Customer Service background with 2+ years experience in a high paced office environment SAP experience preferred Basic computer skills Ability to calculate figures and amounts such as discounts and percentages Ability to solve problems Possess excellent verbal and written communication skills Must have excellent phone skills Must be well organized and keep clear concise records Proactive and look for areas of improvement The high degree of flexibility and ability to multitask Must be a team player and possess a "can do" attitude Analytical abilities (recognize errors, evaluate trends, anticipate difficulties) Excellent communication skills with the ability to read, write and communicate fluently in English The salary range for applicants in this position generally ranges between $46,000 and $57,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-09 22:09:08
-
AV Desktop / Helpdesk Support Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems.
You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues.
You will be able to communicate in a professional manner to clients on the phone / remotely to help through any problems that arise and have experience with call logging / ticketing systems.
You will effectively manage your time to make sure all tickets are completed to match agreed SLAs.
End user clients will be in the blue chip corporate world.
You will also be supporting a team of av field service engineers where you will be the go to person to help them find a solution to any issue.
If you have the relevant AV knowledge that encompasses the below please send your CV asap.
Crestron control / switching
Audio DSP, Audinate Dante QSC Q-SYS
Installation, Integration, Commissioning, Support, Service, Maintenance, desktop
Lighting, sound, audio
VC Poly, MTRs, Teams, Zoom
Boardrooms, Meeting rooms, Learning spaces, Auditoria, Corporate AV
IT networks, Cisco, Draytek, Microsoft
Logitech, Yealink, Neat, Bose
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAINTENANCE FIX HELPDESK DESKTOP MICROSOFT IPTV SHURE CRESTRON EXTRON CONTROL SWITCHING BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE BUCKS SURREY LONDON ....Read more...
Type: Permanent Location: Berkshire, England
Salary / Rate: £35000 - £38000 per annum
Posted: 2025-11-09 08:12:52
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Oklahoma City, Oklahoma
Posted: 2025-11-08 22:08:24
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Oklahoma City, Oklahoma
Posted: 2025-11-08 06:09:06
-
We are seeking an experienced Senior Steel Quantity Surveyor with a strong background in structural steel to join the commercial team.
This role offers hybrid working and clear progression towards a future Commercial Manager position.Location: West London, Hybrid Set-up (3 days office-based, 2 days from home) Salary: £80,000 - £90,000 per year Hours: 08:30 - 17:30 Start Date: ASAPKey Responsibilities:
Manage and control all project costs from initial estimate through to completion
Prepare budgets, cost plans, and valuations to support project delivery
Review plans, materials, and specifications to ensure commercial accuracy
Liaise closely with site teams to monitor and report on project expenditure
Negotiate contracts, manage subcontractor payments, and oversee financial risk
Provide accurate cost forecasts and maintain strong financial control on all live projects
Contribute to the development of efficient cost management procedures and best practices
Candidate Requirements:
Strong experience within the structural steel or construction sector
Proven background managing project costs and budgets
Excellent negotiation and analytical skills
Ambitious mindset with a desire to progress into a Commercial Manager role
Confident communicator with strong attention to detail
Interested applicants are invited to apply by sending their most up-to-date CV. ....Read more...
Type: Permanent Location: West London, England
Start: ASAP
Salary / Rate: £80000.00 - £90000.00 per annum
Posted: 2025-11-07 17:17:35
-
We are seeking an experienced Steel Workshop Foreman to oversee a busy structural steel fabrication facility.
The successful candidate will be responsible for managing a team of 10-15 fabricators, CNC operators, and labourers, ensuring high standards of quality and productivity across all workshop operations.Location: West London Salary: £50,000 - £65,000 per year Hours: 07:30 - 17:30 Start Date: ASAPKey Responsibilities:
Supervise day-to-day workshop activities and staff performance
Coordinate workflow to meet project deadlines and production targets
Report directly to the Workshop Manager while managing supervisors below you
Maintain quality control and ensure fabrication standards are met
Support the planning and organisation of workshop operations
Promote a safe and efficient working environment
Requirements:
Proven background in structural steel fabrication
Strong leadership and communication skills
Ability to manage multiple priorities in a fast-paced workshop setting
Hands-on approach with excellent attention to detail
Interested applicants are invited to apply by sending their most up-to-date CV. ....Read more...
Type: Permanent Location: West London, England
Start: ASAP
Salary / Rate: £50000.00 - £65000.00 per annum
Posted: 2025-11-07 17:06:15
-
We are looking for a Logistics Manager to join a Structural Steel contractor.
The role involves overseeing material logistics, vehicle coordination, and maintaining accurate stock and plant records to ensure efficient site operations.Location: West London Salary: £50,000 - £55,000 per year Hours: 07:30 - 17:30 Start Date: ASAPKey Responsibilities:
Manage and maintain accurate records of all materials and equipment.
Oversee the fleet of vehicles, ensuring they are allocated efficiently to various sites.
Track plant, tools, and equipment, ensuring availability and compliance.
Liaise with site teams to ensure timely delivery of materials.
Coordinate with suppliers and transport teams to manage schedules.
Carry out general logistical duties as required.
Implement and maintain safe working practices within the yard and stores.
Requirements:
Experience in logistics management within construction or engineering.
Background in structural steel is desirable but not essential.
Strong organisational and record-keeping skills.
Interested applicants are invited to apply by sending their most up-to-date CV. ....Read more...
Type: Permanent Location: West London, England
Start: ASAP
Salary / Rate: £50000.00 - £55000.00 per annum
Posted: 2025-11-07 16:56:58
-
JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:11:31
-
JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:11:20
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards.
Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers.
Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed.
EDUCATION:
Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable.
EXPERIENCE:
One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred.
OTHER SKILLS AND ABILITIES:
Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products.
Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:10:56
-
JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:10:48
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards.
Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers.
Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed.
EDUCATION:
Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable.
EXPERIENCE:
One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred.
OTHER SKILLS AND ABILITIES:
Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products.
Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:10:42
-
JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:10:41
